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Jared has been working in the field of usability and experience design since 1978 before the term “usability” was ever associated with computers.
In this talk from CXL Live 2017, Jared Spool will cover the following topics when it comes to design:
-Are we measuring the right things?
-Useless measures and silly metrics.
-Moving beyond satisfaction.
Learn more about CXL Live here: cxl.com/live/