I bought my Z Fold 3 off ebay in 2022 for under $300 and it is basically in the same condition as the one Austin got. You got robbed, man.

64 $, dude I would rather give it to a random on the streets who is rocking something older.

5 minutes in, the answer is yes, Gazelle are perhaps the worst excuse of "Refurbished Tech" I've seen in a while, charge you a premium for scuffed up devices in a ziplock bag in a cardboard box you could get at Staples for a dollar

4:45 Literally a Scam. You can see other people’s experiences with Gazelle and they always say the exact same response. Same excuses on why their offer price dropped and that it’s not “unlocked”. It really seems like a copy paste response to everyone no matter the phones condition.

They undervalue what you sell and overvalue what you purchase. Backmarket and eBay are much better options.

they scammed you, you should not sell the phone when they quoted less. you should ask for return and check your phone condition when it returns.

What you didn’t realize is that the backmarket one is double the storage.

Should've gotten the phones back and see if they added extra scratches or swapped the phones from unlocked to locked.

But Austin, that iphone xr from Gazelle was 64gb for more than that 128gb on backmarket.

So now, you need to create a new persona and sell these devices back to them, in the "condition" that you purchased. When they inevitably lower their offer due to the devices not matching "your" evaluation, you can then call them out on their bullshit. But as many others have said, I would not have accepted either offer and asked for my devices back.

$50 FOR AN S21 IS CRIMINALLLLLLL

Another video idea is to buy from gazelle and send the items back stating the exact condition you bought them in. See how much they offer and their true thoughts on the condition. That’ll show exactly how scammy they are

Should've sold the phones back to see if they valued them the same

Their trade in values make GameStop look generous. $50 for an S21? Even for a video I would've backed out of that deal.

Would never sell phones to places like this or Eco ATM.

You shoulda emailed them back saying "there are more scratches than anticipated thus I'm requesting a $30 refund or prepaid label back"

I sold my iPhone 4S to Gazelle back in 2013 and they ended up paying me more than what I was quoted. They were decent back in the day and was paid through PayPal and it was fairly quick.

Whoever does the studio design and lighting needs a raise.

Trade ins in perfect condition that had incredibly low prices to begin with, just to have them slashed even more on arrival. ZFold 3 with the screen protector removed, the screen itself in bad condition and the hinge sounding like it's been through JerryRig's hands. iPad mini that's 9 years old at the price of a 5 year old model. iPhone XR for 165$, but Backmarket has the same thing for 10$ cheaper, with double the memory AND a whole 1 year warranty. Google Pixel 7a branded "excellent condition" but it was noticeably scratched AND Google themselves sell it for cheaper. No Austin, Gazelle is a proper scam. You should've asked for your trade ins to be returned and checked their condition. It would've been a lot better to see if Gazelle ACTUALLY takes care of your trade ins or if they just give you a terrible price for nothing.

I use to work for Gazelle couple years ago and all i did was grade phones based on how use able it is and heres another thing we were the only warehouse they used but ill say this everything there they overprice it and half of the phones arent always clear but they just send it anyways

I'm glad you make these types of videos. It's interesting to see how secondary sellers operate. Some better than others apparently. Thanks !

5:02 Love that product placement on the phone! Lol

That scrape down the back is not worth $500. What the hell is going on.

IS GAZELLE A SCAM? @2:00 yes. thanks. moving on.

I’ve honestly had good luck with eBay refurbished. I’ve bought several phones from them and they all came with one year warranties. Never had to use them but great to know I’m covered. Would love to see a video of you actually using the included one year warranty from places that offer it.

You should sell them back to them and when they say that "excellent" pixel is actually good and they reduce your pay, you tell them the story.

Whoever edits the this is and Austin Evans videos must have great fun doing the audio balancing with Austin shouting so much 😂

I love these video's Austin. Making it easier for people to buy their refurbished tech from reviewed places.

I really thought he was gonna buy a bicycle

I kind of wish you'd asked for the phones back to see if they were the same phones AND if the one was actually not unlocked.

Thank you for you videos - I struggle daily to find peace at lunch. And this is my only out.

Trade in is the biggest literal scam ever imo. I'd either sell it on FB market place or other 2nd hand site, or just throw the phone away, than letting these scammy sites/vendor getting phones.

Resellers markup stuff 100 to 150% normally

Austin, 14:00 the Iphone XR on BM is 128 gb. Yours was 64

14:05 think again. That cheaper price is for twice the storage of what you got.

Radio crackle has become SOMEone’s favorite sound in the studio

Watched until the end, Austin how did you now know if your S21 was unlocked or not

I remember checking Gazelle out waaaay back when they first launched and thinking that while it was a good idea, their prices were laughable. Seems like that's still the case. I figure they would be more competitive with their prices but...nope.

Here in the UK we have a big issue with these scams where they adjust the price for BS reasons and get away with it because there's nothing illegal about it. The same happened to you.

Grade A in the UK at least is usually defined as mint; no scratches, no scuffs--basically like brand new. Box will/may have been opened, all accessories and whatnot included. It could be something that someone bought and returned within a super short timespan. Amazon's "Used - Like New" might fall under this too. But that Pixel in this video--yeah, no way. That should've been a Grade B...and even I've had Grade B items that have been more so Grade A. Heck, I got a Grade B+ S23 FE recently from eBay, and the box was still sealed.

I work in shipping. It is super easy to prevent stuff from moving around in the box

Companies like gazelle would low ball you then proceed to sell your device that you sold to them for 150% over what they bought it for from you. Went to sell one of my x at a store near where I live and they told me that they’d buy it for 62 bucks where as on their website they sold that shut for like 180 bucks.

Would love to see these traded back in where you select the option for the condition they sold them to you in. Wouldn’t surprise me if they say they are a grade lower.

The Coral joke gave me a good chuckle

I sent a MacBook in and got a decent price, but when I tried to sell my Galaxy Note 8, they told me that the display didn't function properly and minor scratches on the body. I asked for a recheck, but they had already shipped it back to me. I was so confused when they told me the screen didn't function properly because I knew they were wrong because that phone was always in a case.

Do marketplace next!

I had the same situation with Gazelle where my unlocked phone was flagged, then I ordered an unlocked phone - which was delivered locked.

Regular zoom: Austin, looking good 2x Zoom: boy, you need a shave!

Gazelle's pricing and trade-in pricing is crazzyyy! For used phones, I prefer to use Swappa, good prices and actual photos of the product. Hopefully Austin can do a video on Swappa sometime.

the iphone XR on back market was also double the storage of that on the gazelle one.

12:43 with that iPhone XR I think given that scratch anything scratch on the camera bump it was in someone’s pocket with their keys. I don’t know, but that’s my best guess

You know what might be a good idea with some of these sketchier used phone outlets? Buy one of the phones in "excellent" condition then trade it back and see if they ding you when you try to trade it in. Curious if their trade in grading is not the same as their selling grades.

All those "we buy your old electronics stuff" platforms are scam houses. Has always been like that, will always be like that.

If you purchased your device from att it does not automatically become unlocked even if you purchase it outright or complete your payments on it. You need to get them to unlock it

Everyone wants to resell their old tech cause having it being used by a new owner is better than having it end up in a landfill, but the market is so messed up right now that you'll find old tech that should be just a shy of a $200 selling for more and it has no official support for their respective manufacturers so it makes no sense to buy something previously used in that case.

omg finally someone doing an actual review on gazelle, i seen this ad on tiktok and was wondering if it was a scam or not

Tip - A good liquid adhesive screen protector will fill in that deep scratch.

Future me, are they a scam?

Also you should have seen how my MIG switch came in the mail. 😂😂 the packaging was so bad

These companies (especially Gazelle) always lie and give you less money. I once tried to sell them a tablet and they came back to tell me that it's mic was broken. It never had a mic. That's how old it was. Even after I sent them the users guide from online to prove it had no mic, they still insisted that the mic (which didn't exist) was broken. I had them return my tablet and I sold it elsewhere. All these companies are a sham.

While no a scam, they heavily undervalued stuff they buy and overcharge what they sell. Bought a old iPhone 12 from them years ago and it was suppose to be excellent condition but they gave me a good condition phone. They worked with me to swap them out and it went smooth.

Austin is the most charismatic youtuber ever. Id gladly listen to him talk about anything

For around the price of that iPad mini you could get a Samsung S6 lite when it's on sale AND get a pen included

You had to try to sell their stuff back to them to see how they grade it, because that excellent they sent would mark it as good condition 100 percent

Joanna makes these videos so much better

whats crazy at least in canada all samsung phones are unlocked when the plan is over also some don't even need to be paid off a plan

question is did you downgrade the device enough to challenge them to return the difference between excellent and good, especially if they lowered your selling price on your goods that they found had issues enough to lower the proposed money they offered.

I used to sell to Gazelle years ago and they gave me very fair offers. But they started offering less and haven’t used them since.

Austin ignored that the one in Back Market iphone was the 128GB version and his Gazelle one was the 64 one. So it's still too expensive given the condition of the screen.

15:05 - "the best condition Gazelle has to offer." with wording like that they could sell all their "fair" items as "excellent". which im now realizing is what they probably do

gazelle has bad customer support. 4/4 times ive had bad support with returns as theyve never been as described. 2/2 flawless had deep screen scratches. why i endured this 4 times.....? 0 clue

So I got an old iphone from Walmart and it came cloud locked. I had to return it and I got the same one on Gazelle for about $5 more but it came ready to work and with a charger (the Walmart one said it had a charger and didn't). I think if you don't mind spending like $5-15 more the products you get at least always work and tend to come with what they say they will.

My dad bought me an iPhone SE 2 from Gazelle and it works well except for the battery, but I can get that replaced

Gazelle seems to be a rip off

Best follow-up he could do is trade it in and see if they grade it at the same level when it was sold and if they say its not up the same grade tell them what he did and why are they selling it at that grade if they know its not.because i bet you they won't grade it at the same grade.

that iphone price is garbage compared to the backmarket one, since the backmarket one is 128gb compared to only 64gb

You've been hittin' the gym. Forearms starting to look swole 💪🏽 keep the good job!

I'm just going to get the Vivo X fold pro 3, The Fold 6 Samsung doesn't seems worth it

I sold them a Pixel 6 that was bought fully unlocked from the Google store with very little cosmetic damage and they said that it was a carrier locked phone with deep scratches. It's a huge scam

Also, the XR you saw on backmarket was 128 gb...

The rattling is the cord, come on man.

Also - put both the phones you sold up on a local marketplace for 100-150 and they would sell fairly quickly. You only got payed for 1 phone - which basically fits in with their whole business model. HUGE scam! Don't use these sites!

Yo that sound track around 9:20 ...im not gonna say much but it's used on a lot of ...ahem...xxx video games 😅

I just bought an unlocked Z Fold 4 on FB marketplace, for $700 and it included a Galaxy Watch 5. Phone is in perfect condition and still has the plastic to peel around the device.

I’m using my iPad Air from 2014 and it’s still going, granted they stopped supporting it and it won’t allow me to update apps anymore unfortunately 😂

I bet if you instantly try to sell all those back they will say they are one grade lower than what they sold to you just now. You should do a follow up.

You should do macofalltrades next!!

"Gazelle: We run away with your $$." 😁

A scam? Not really, but they waaaay undervalue when you send it in.

You could've said, you would turn into a Lion that would rip Gazelle to shreds on the savannah. 🤣🤣

That company is a scam. I traded in phones with them and they tried to say I sent the wrong device or the phone is crack and they offer pennies for it. Ask to send it back and the phone is same model or no cracks. Have not used them since

You should've bought stuff and then, you should've sold the same things back. Then you could know what they are really paying us and how much they are keeping. You could've also known if they give bad remarks and slash the price

Should do a video on “Back Market” just bought used 15’ 2017 MacBook Pro for $350. It’s an i7 7th gen model with an amd 560 dgpu. Condition was “Fair”. Aside from a dark spot on the lid from where a sticker used to be it was in excellent condition. Battery level was at 97%. They have everything Apple should really do a review on it.

Should sell it back and see if the grades remain the same or if they just make them up.

What is the name if the song used for the iPad mini 4 segment?

Do a video on Swappa?

I wonder what the difference would be if you ordered from one of these sites using your real name and then order with the same device and condition but with a fake name to see if they really do give reviewers better service or not

Would love to see you sell them back and see what conditions they say they are

10:42 Austin…did you just call the home button the “power button”?

I think the iPad Mini 4 price was in the LTE capabilities. That's 50 bucks by itself.