Is your hotel 4- or 5-stars? Here’s how to tell them apart

Рет қаралды 323,171

Жыл бұрын

Ever notice that the same hotel can be rated three-, four- and even five-stars? That’s the case with Singapore’s iconic Marina Bay Sands.
The reason is because companies - from guidebooks to websites - use different standards to evaluate hotels, with some relying solely on online reviews to set their star rating.
CNBC Travel sat down with Capella Singapore’s Yngvar Stray and HotelPlanner’s Tim Hentschel to talk about which star ratings matter, and what travelers can expect from a 1-star to a 5-star stay.
FULL STORY: cnb.cx/3FKKnHQ
#CNBC #LuxuryHotel #Travel #Ratings
Clarification: Some star ratings are awarded by industry councils that work alongside government entities.
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Пікірлер: 134

@crypticTV Жыл бұрын

2:40 European different ratings 2:50 star rating meaning 5:04 other countries 8:05 some Singaporean guy says what matter 8:40 Dubai requirements

@pjacobsen1000 Жыл бұрын

My standard is to only stay at 8-star hotels, but since they don't exist, I just stay home.

@Cecilia- Жыл бұрын

LOL

@RodinThink28 Жыл бұрын

How many stars is your home considered ?

@ProuvaireJean Жыл бұрын

I just book two 4-star hotels.

@RohithS-ig4hl Жыл бұрын

Haha 😂

@kgunthorpe Жыл бұрын

Peter Jacobsen is truly in a league of his own. He's a hospitality savant, a man whose standards are so high that literally no current amenities can meet his nearly-boundless (but paradoxically completely reasonable) needs. Do not hate Mr. Jacobsen. Envy him. Emulate him. However impossible, strive to become him. Understand you can never fulfill YOUR OWN potential until you expect -- nay, demand -- 8-star service.

@weirdnomad8868 Жыл бұрын

During the pandemic I was able to stay in at two 5-star hotels due to the prices being lowered as a result of lack of travelers and it was AMAZING. The grounds were so large the staff used bicycles to get around and the bathtub was carved out of large piece of granite. Another one I had my own private pool in addition to the tub being carved out of a piece of granite. It was a truly amazing and indelible experience that's worth saving up for.

@Kobs.A Жыл бұрын

Name

@shadowmistress999 Жыл бұрын

name please, waiting for another pandemic 😂

@daviel1005 Жыл бұрын

Same, the prices dropped unbelievably in prime locations and I also took advantage. Sadly the prices have now gone back up.

@houchi69 Жыл бұрын

I miss the pandemic.

@lewizzrocks Жыл бұрын

Absolutely it’s so easy to tell 4 vs 5 For my Mexico City stay I stayed at the JW Marriott , beautiful lobby pool and modern rooms with friendly staff. No complaints at all. However my stay at the Sofitel Reforma was special. They made the whole experience effortless. They even brought in a Staff member from a local clinic to administer my covid test in the hotel. Anyone who’s stays in Mexico City and has a more liberal budget should stay at the Sofitel.

@markb6978 Жыл бұрын

I think stars indicate expectations and user reviews show if those expectations are actually met or not. You can be incredibly satisfied with the amenities and service of a 2 star hotel, but you’d be horribly disappointed if you received the same care at a 5 star hotel. Also, as a rough indicator, I view 1-3 star hotels as places where you go to stay, whereas 4-5 star hotels are destinations in their own right.

@bambinaforever1402 Жыл бұрын

I do not know where u re from, but here in Europe government officials give rating and the humber of stars is usually on a golden plague on a wall next to the entrance. Only those ratings are true, nobody cares how many stars gives a booking platform like booking

@nath-wp7xp Жыл бұрын

This is useful consumer advice during a cost of living crisis.

@akshayrvndrn Жыл бұрын

Lolz

@hanssolos3699 Жыл бұрын

mar a lago is 9 stars cos the breakfast menu comes with government's classified notes with cream cheese bagel.

@agooyong6207 Жыл бұрын

priceless

@PristinePerceptions Жыл бұрын

@@agooyong6207 So are the classified documents :)

@justmeeagainn Жыл бұрын

Always has to be one of those guys in the bunch.

@axel3895 Жыл бұрын

To me 5 star hotel is anything that makes me question my finance

@syamkumarkaturi9761 Жыл бұрын

Sell gold and silver buy weapons

@dr.winstonsmith Жыл бұрын

Eco-friendly is media gaslighting. If anything, eco-friendly for a hotel is a turn-off because it means low flow showerheads, less towels, and overall less amenities and luxury.

@Sovereignindividual21 Жыл бұрын

And not replacing sheets lol

@ChangedNames Жыл бұрын

The problem with standardized rating is that it just shows you the facilities. For example you can find extremely high end hotels/resorts in muslim countries that arent ranked 5 Star because they dont serve alcohol. If only there was a system that also ranks the quality of the services and facilities

@shadowmistress999 Жыл бұрын

maybe get them combined rating: 4 Normal Star +1 Halal star to compensate alcohol part 😂

@MubashirullahD Жыл бұрын

I learn so much from this channel. Im grateful to you people.

@Bash70 Жыл бұрын

2:58 "Rooms are clean..." Yeah, that's a load of horse manure

@i_am_acai Жыл бұрын

I thought this would be a hotel tour but this video was more interesting and researched than I expected

@BluishHuntress Жыл бұрын

4-star hotels are much better in terms of value compared to 5-star ones.

@Phlegethon Жыл бұрын

5 star in US is like 4 star in Asia

@johngordon5892 Жыл бұрын

That means a 7 star hotel in Asia is like 8 star is US

@ramumanickam1643 Жыл бұрын

@@johngordon5892 Asia doesn't need any star they too poor to afford anything

@aldeno8055 Жыл бұрын

@@ramumanickam1643 Applicable mostly 20 years ago now, China and India are growing in wealth and South Korea, Japan, and Singapore are already developed economic juggernauts. The next hundred years will be dominated by Asia and Africa.

@Sprinklebesties Жыл бұрын

5 star hotel in us and Europe would be considered 2 star hotel in dubai and Qatar

@collarsncolours Жыл бұрын

I too value echo-friendly hotels. The best experiences are always the ones where I get great acoustics when singing in the shower. If I can't wake up my neighbors to the tune of Ave Maria, I don't want to stay there

@j.trulyrandom Жыл бұрын

Ultimately, customer reviews matter more as they reflect reality vs the rigid star system

@One.Zero.One101 Жыл бұрын

The mess of having to invent 7 stars is because people don't know how to use a scaling system. You're supposed to rate the best of the best as 5 stars but people rate average hotels as 5 stars. So if the scale is broken they need to add more stars, but that is just a temporary patchwork solution. As long as people don't know how to use the scale, you're gonna have to keep adding 8 stars and 9 stars in the future.

@FinancialShinanigan Жыл бұрын

My wallet appreciates 3-star hotels carrying similar amenities to 4-stars hotels

@DanyCesc83 Жыл бұрын

For my family is mostly the privacy and peace of mind that 4 and 5 star hotels offer, they treat you better, there’s more attention, if you have kids they tend to go out of their way to assist you and make sure the experience is worth the money.

@bambinaforever1402 Жыл бұрын

Not true for 4 stars in Europe here - i have noticed very often they re more like 3 stars. For instance just recently stayed in 4 stars in Lisbon centre - that was not even near the 4 stars, and in spring stayed in 4 stars in Bolsano - that was more like 5 stars with amenities and the size of rooms and service. So usually it is hit or miss with 4 stars

@cameron.t Жыл бұрын

I prefer 4 star hotels mostly because the other guests staying are less snooty or not trying to show off… or having a one-off stay in a luxury hotel, like Bachelorette parties… oh lord pls no!

@baiservole2298 6 ай бұрын

I don’t know why this doesn’t come up more often when people talk about hotel ratings, but the most important “feeling” I want from the hotels is how clean it is. Not how TIDY it is, but how sanitary. It’s frustrating to pay extra for these 4/5 star hotels that have grand and beautiful spaces, but when you go into the room shower tiles are noticeably under cleaned, remote controls have stains on them, throws haven’t been replaced and cleaned in a while. Since hundreds of people a year live and sleep in these places, I wish there’s more highlight on how well it’s cleaned than wow look at our grand water fountain 😅

@nighatsultana1925 Жыл бұрын

6:35 a property underwater? That has been done many times before 😂

@djr3386 Жыл бұрын

We just name our hotel "The Seven Star Hotel"

@lzh4950 Жыл бұрын

I thought the 7 Stars in Kyushu overnight train was named as such to show that they're one-upping even 6-star hotels

@dressydress9726 Жыл бұрын

Can you build a 10-star property that is affordable? Or is the star rating just their justification for class and price?

@jeremyepstein7977 Жыл бұрын

No...because the things that make a 5 star hotel 5 star cost something. Those things don't come for free.

@mr.chinmayajoshi2688 Жыл бұрын

Great videography❤️👌👌👌

@commercialfree Жыл бұрын

When I travel I don't care about those stars. I look up what are the hotel's amenities are or what they offer, if it's something I need or want and of course the price. If it's too expensive for me then its a pass and if I think its affordable and within budget I go for it. Online reviews are also important to me.

@yvr2002rtw Жыл бұрын

When looking for luxury hotels, I always chose those who participate in the Virtuoso or AMEX FHR programs.

@kyle_vr Жыл бұрын

echo friendly?

@___beyondhorizon4664 Жыл бұрын

I think the reporter just wanted free trips in the name of her travel report 😆😅

@bursegsardaukar Жыл бұрын

The easiest way to tell the difference is how light your wallet is after a night’s stay…

@VamsiKrishna-lc2sh Жыл бұрын

U can see unlimited stars while after paying your bill

@hariranormal5584 Жыл бұрын

Where I live (Emirates), most hotels you'll see call theirself a 4 or 5 star. The smaller independent ones are 3 or lower.

@unnisasikumar8924 Жыл бұрын

this is more like an ad for hotels as opposed to an informative news segment

@_SJ Жыл бұрын

Aliens: These peasants can't even agree on hotel ratings worldwide. Not worth our time.

@daviel1005 Жыл бұрын

The brand of the hotel and the location also matter. If it's a 5 star Hilton hotel in Dubai, well, I think I've made my point. Take a peek at the reviews, but you expect the best of the best.

@bluelv Жыл бұрын

I think of the movie Dunston Checks in .

@lzh4950 Жыл бұрын

Mainland China has a official rating system for its tourist attractions too, but they use 'A's instead of stars

@Ricky_Spanishh Жыл бұрын

Is this woman the actress that played Killer Frost on the flash?

@MMMMatt Жыл бұрын

'I am a 5 star man!!!'

@DougiePlaysSoccer Жыл бұрын

I’m surprised not single person brought up price haha

@mro4ts457 Жыл бұрын

Wait, isn’t the Diamond rating the whole plot for the movie Oceans 13?

@Re_RAM Жыл бұрын

So basically the ratings system is outdated but the legacy ratings agencies refuse to recognize this and criticize customer review platforms because the latter could mean the end of the former. There’s a middle ground that is not being exploited, combining the old school rating system with online reviews to create a single global standard, and the sooner that happens the better served travelers and hoteliers will be.

@Gamezonewt Жыл бұрын

Interesting how some countries have way lower standards for 5 stars

@codylim1 Жыл бұрын

1:38

@suminthar1 Жыл бұрын

E&O Penang is 7 STAR Hotel

@rmeso3987 Жыл бұрын

What about The White Lotus?

@nawwk79 Жыл бұрын

I once stayed in a 8 stars hotel. There were Jennifer Lawrence, Leonardo DiCaprio, Brad Pitt, Anna Taylor Joy, Chris Pratt, Keanu Reeves, Tom Holland and Johnny Depp all stayed in the same hotel as me.

@idontknowok5632 Жыл бұрын

Cap

@GKP999 Жыл бұрын

I can't wait for a 10 star hotel! LOL!

@sunnymittra Жыл бұрын

Government's Tourism Department must allocate Stars as per National Standards and Facilities ...!

@nawwk79 Жыл бұрын

7:16, the lady seemed uninterested in what the man was saying.

@phizaics Жыл бұрын

Echo-friendly

@petrichor259 Жыл бұрын

You guys forgot to mention 6 and 7 star hotels

@AkshayShenoy Жыл бұрын

I hate videos that claim to clear the air, but just end up leaving it in the air

@t0n0k0 Жыл бұрын

Verified reviews are a thing too.

@klobasa007007 Жыл бұрын

They do if you believe in them.

@Ozymandias1 Жыл бұрын

Sometimes people talk about “5 star Michelin restaurants”. There is no such thing.

@renatotobar8012 Жыл бұрын

3:22 "...come with a pool that's family friendly." What the hell does thst mean? I guess the question is, what is a non-family friendly pool?

@RPSartre01 11 ай бұрын

Do 7 star hotels exist? No, only 7 star prices.

@Kremithefrog1 Жыл бұрын

I'd include on the stars on how wretched the country is.

@38josue91 Жыл бұрын

4 or 5 stars with 4.5+ reviews

@abmong Жыл бұрын

For ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I better get a happy ending

@jerrynadler2883 Жыл бұрын

The first thing I think about when booking a hotel: Is it eco friendly? Corporations have turned the climate change movement into a joke.

@daddymuggle Жыл бұрын

Dubai requiring sustainability and fair trade is one of the most obnoxiously laughable things I've heard in some time. An economy based on oil, and a society based on slavery and repression. Yeah, sure Dubai. We believe you.

@kevinfernandez9999 Жыл бұрын

Dubai isn't based on oil anymore...

@9884898209 Жыл бұрын

So is there any 7 star hotels available...? Any list.

@Solid59 Жыл бұрын

My hotel is -100 star.

@user-bp4dz5fx8u 3 ай бұрын

More Starts = More Expensive room charges and Taxes per night / per room

@nyvlogcuriouseater3292 Жыл бұрын

All bout business. Forbes sells own hotel equipments to hotel, sucks as in-room dinning cart. If hotel buys it . Most likely hotel doesn’t get negative point when inspection. Hotel needs to pay to Forbes to come inspection and if pay more, you get training class from Forbes. But still NOT EASY TO GET STAR! That’s what I heard from hotel workers..

@Privateuser9999 Жыл бұрын

Reduce 2 stars to get real rating

@jjperceval Жыл бұрын

qualia touts itself as a 6 star resort

@lordlee6473 Жыл бұрын

All these ratings are also froM westerner’s POV. Luxury in China is beyond these westerners can imagine. These tourists spots are okay, but true luxury is only available to a very few ppl.

@MikeMike-ue7vm Жыл бұрын

So I guess the one and two star hotels don’t exist huh… So I guess we’re not going to even mention them huh…

@hunterash420 Жыл бұрын

Nope

@blountout6285 Жыл бұрын

are there 1 star hotel

@AdamSmith-gs2dv Жыл бұрын

The eco friendly rating is laughably ridiculous. Yes we will book a vacation to Europe and fly on a Airbus A380 yet we care about how eco friendly the hotel is...

@mbn9672 Жыл бұрын

"echo-friendly"

@mabroukatis Жыл бұрын

What's wrong with Ecolodges. Or Refugios? Out of cities lodges deserve their own star ratings too. Right?

@jaymeez Жыл бұрын

If I opened a hotel I would call it a 15 star 🤣🤣🤣

@VitePapa Жыл бұрын

Part of the rating should consider fair wages and for golf state hotels, if their employees are not under the kafala system.

@phoenix5054 Жыл бұрын

World Hotel Rating? No please. If this is going to be like the Michelin star thing, I’d rather not.

@lot2352 Жыл бұрын

I can’t even afford 5 stars

@mukeshmohapatra5597 Жыл бұрын

Le me who only knows hotels as a eating place🤦

@chiragarora2827 Жыл бұрын

How primitive. I rely on reviews from customers. What century are you living in?

@vk45de54 Жыл бұрын

Ask the guy who runs a hotel rating company if his company is relevant, guess what his answer will be?

@sofilemushahary2360 Жыл бұрын

Here how to tell them apart? More stars,The more your wallet will get hurt 🤕,The less Star, There will be a lesser your wallet is going to get hurt.

@themartianbaby Жыл бұрын

Don’t ever edit a video like this again 😂😂 like why do we need to see this presenter every 2 secs

@laick123 7 ай бұрын

Yes n why not when there r big holes in the roof 🤪😛😜

@syamkumarkaturi9761 Жыл бұрын

Sell gold and silver buy weapons

@hassanzaffar4272 Жыл бұрын

7th star for priVacy.

@Jenvlogs404 Жыл бұрын

The guIf is just showing its ego and narcissism.

@kirandeepchakraborty7921 Жыл бұрын

7 stars don't exist..... What? My life was a lie

@tribalationtron2872 Жыл бұрын

American 3 stars rating is 7 stars in Singapore

@ujjwal3078 Жыл бұрын

If your country doesn’t have it, it doesn’t exist. 🤷🏼

@pala7233 Жыл бұрын

Dubai hotels sustainable? Bwahahaha, what a joke! The highest level of greenwashing!

@nikita5662 Жыл бұрын

The star indicates how pretentious a place is

@brunel23 Жыл бұрын

5 star hotels exist solely for millionaires and high class escorts. Hotels tend to turn a blind eye, as they are still making a serious profit.

@chickenceiling Жыл бұрын

who cares, people don't need stars to determine if a hotel is nice or not

@A1steak Жыл бұрын

All hotels in Asia (China, HK, Japan) should be 5-stars, whereas all hotels in America should be 2-stars.