It's HARD to find an AWESOME RV Dealer! We bought our new RV from one: Thompson RV in Pendleton, OR

Рет қаралды 6,000

Күн бұрын

Since we've heard so many horror stories about RV Dealers (and have some stories of our own!), we wanted to share the fantastic purchase experience we just had at Thompson RV in Pendleton, Oregon.
We just bought our new Outdoors RV Creekside 19MKS Titanium Series from Corrin Thompson at Thompson RV (yes, it's a family dealership, and Corrin is a third-generation owner and RVer) and had the kind of experience we wish for everyone.
And if you think it was just because The RVgeeks were buying, we saw many other customers being treated with the same great care we received. And the buzz online about both ORV and Thompson is so good, which is what led us to them in the first place.
Visit Thompson RV's website for more:
www.thompsonrvinc.com
‪@thompsonrvinc‬ ‪@outdoorsrvmfg‬
Peter Knize & John Sullivan host The RVgeeks KZfaq channel and create original articles about RVing on their blog, TheRVgeeks.com. They also co-hosted the first 5 seasons of The RVers TV show on The Discovery Channel, PBS iTunes and other outlets, also serving as co-executive producers on the show. Full-Time RVers for more than 20 years, they share DIY RV maintenance, repair, travel, upgrade and operational tips & tricks they've learned over more than 2 decades on the road.
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Even though we're handy RVers, we're not professional technicians. So although we're happy with the techniques and products we use, you should be sure to confirm that all methods and materials are compatible with your equipment and abilities. Regardless of what we recommend, consult a professional if you're unsure about working on your RV. Any task you perform or product you purchase based on any information we provide is strictly at your own risk.
#outdoorsrv #newrvs #rvdealers

Пікірлер: 51

@RVgeeks 28 күн бұрын

We've heard (and experienced) the horror stories about lousy RV dealers. We had SUCH a great experience buying our new rig from Corrin at Thompson RV, we wanted to share. @thompsonrvinc @outdoorsrvmfg ❤🏆😄

@danielreitemeier8435 27 күн бұрын

We are more than likely going to choose this line for our TT. It is noteworthy that there are less than 400 workers manufacturing this line of RV. That small of a workforce producing top quality craftsmanship says volumes about the product they make. ESPECIALLY in this day and age! I appreciate your video and n particular Corrine, who has put out pretty convincing videos in her own rite. Many thanks and keep em coming! We will be planning a trip out to Oregon next year. We live in Florida where the closest ORV dealer to us is in Pa.

@RVgeeks 27 күн бұрын

@@danielreitemeier8435 Thanks! It will be worth the trip… and the Pacific NW is so beautiful!

@waynert69 27 күн бұрын

@@danielreitemeier8435 We also live and Florida and last year bought an F250, rented a little U-Haul and drove to Thompson RV to pick up our 22FQS. Worked out for us.

@RVgeeks 27 күн бұрын

We saw people from all over North America buying from Thompson, and we can sure see why it's worth the drive.

@waynert69 27 күн бұрын

@@RVgeeks Not to mention, it is a great area to spend the summer.

@BC-te9ow 27 күн бұрын

The true test of a RV dealer is when you need them AFTER you drive off with the new rig. These folks sound like they’ll be there for you if needed.

@RVgeeks 27 күн бұрын

You are so right! While we haven’t needed anything yet, we’ve heard nothing but great things about Thompson’s customer service. We’re sure they’ll be there if and when we need them.

@kevinknapp4910 13 күн бұрын

Thompsons RV and the Outdoors RV brand are THE BEST!! Judy and I absolutely LOVE our 2020 Glacier Peak F28RKS and are glad to be part of the Thompson’s RV Family!!

@mytsolar 27 күн бұрын

We love TRV ❤ Hi Corrin!!!!!

@RVgeeks 27 күн бұрын

Doesn’t everyone?! 🥰

@cribbage1686 27 күн бұрын

Thanks for the information. Great video.

@Dieferdan 27 күн бұрын

When buying my caravan here in the UK, I bought from somewhere who all own and use their caravans. It makes all the difference in sharing knowledge and experience.

@RVgeeks 27 күн бұрын

Thanks Dan!

@Intentionaltravelers Күн бұрын

Awesome! And they're in Oregon! ❤ Hope you two are well.

@RVgeeks Күн бұрын

@@Intentionaltravelers Hey Jedd & Michelle! How (and where) the heck are you?! We’re doing great, and hope you are, too.

@Intentionaltravelers Күн бұрын

@@RVgeeks Thanks, we're enjoying the summer in Oregon's Willamette Valley. :)

@ourvlife1 25 күн бұрын

So nice to see a dealer grant you both as senior same sex couple get the equal respect you deserve as any other couple. Great video. We always enjoy the great rv tours that Thompson's does.

@RVgeeks 25 күн бұрын

Thank you. Much appreciated. But we do find that we're treated pretty well just about everywhere, probably because we do our best to treat people with respect, and that seems to go a long way to getting that same consideration in return. And we agree - Corrin does an awesome job giving RV tours!

@ourvlife1 25 күн бұрын

@@RVgeeks❤

@waynert69 27 күн бұрын

Can't wait for the weight video.

@RVgeeks 27 күн бұрын

Stay tuned! It’s in the works.

@davidjensen41 27 күн бұрын

This video is a great lead in for our visit to Thompson RV in a couple of weeks. Looking forward to meeting everyone and seeing all the possible units to help make a decision. We are also scheduled for a tour at the ORV factory. Hope we are as happy as you are with our choice...once we make it.

@RVgeeks 27 күн бұрын

You’re going to love everything about your visit, including the factory tour, which we took last year. Hope you find an awesome floorplan, too!

@erinroy8967 26 күн бұрын

We purchased our 2024 ORV Backcountry 21RWS Titanium from Corrin and crew at Thompson…we had a wonderful experience.

@TheDealHunter 27 күн бұрын

I too have been very impressed with the Thompson YT channel. They seem to be very secretive about there pricing. Can you comment on your pricing experience with them?

@RVgeeks 27 күн бұрын

We were very happy with their pricing, but we think that like many dealers we’ve seen, they generally don’t post them online. We’d suggest calling or emailing them directly to inquire.

@user-ev7tg8re9i 26 күн бұрын

Send them a message for a price quote. I did. No pressure. They also will answer any question you have. Don't ask me how I know.

@Hundert1 27 күн бұрын

I'm looking for a custom travel trailer company. The one I want is no longer available. A small team of intelligent people should certainly be able to build some of these things. Hope your repairs went well. Happy & safe RVing

@remitremblay2091 27 күн бұрын

What a great video! She did say, way back in 2020, that a 1500 series truck was not optimal for our 24RLS-A…and she was right! We now have a 3500 series diesel, and what a difference! We did go with the most capacity, and a plate for a fifth wheel…Corinne, we may show up😊 Great videos from ThompsonRV! Indeed ORVs are heavy! Wish they sold them out east! In Canada that is…

@RVgeeks 27 күн бұрын

Corrin is the best!

@luccoulombe 27 күн бұрын

I can really see the excitement from both of you in your recent KZfaq videos (except the one where the tree hit your new rig ☹️) Enjoy the new experience!

@RVgeeks 27 күн бұрын

We are indeed stoked, Luc! 🤗

@1NotAPony1 26 күн бұрын

We also bought our 19MKS from TRV, and Corrin was who we worked with. We picked ours up a few weeks after you picked your up. Absolutely a great trailer, and the best experience we have ever had with a dealer. We only have a couple minor complaints. Burton did our walk through, and I had questions about the locations of the winterizing related items that he was not able to answer for that particular model, and suggested we look in the manual. The manual is general and doesn't address locations in the various models. Not a huge deal to figure out on our own, but it would be nice if they were familiar enough with each model to tell customers that want to know. We had an interior speaker that wasn't working. I took the speaker out and a wire had become disconnected. Not sure why that wasn't caught when that system was checked off on their checklist. Giving them the benefit of the doubt, maybe it became disconnected on the two hour trip home. Our other issue has been sawdust in the ducts. The amount of sawdust we have had blow out of the ducts when running the AC is ridiculous. There is a LOT of sawdust visible in the floor ducts as well. I will have to remove those grates and vacuum it out myself. It would be nice if the unit wasn't SO full of sawdust when delivered. I'm a home builder, we have someone that vacuums out all of the wall cavities in our homes prior to insulation being installed. It's not that hard or time consuming to address such things and deliver the customer a bit cleaner product. Overall we are extremely happy and recommend TRV to anyone.

@RVgeeks 25 күн бұрын

Great to hear from a fellow 19MKS owner. We appreciate your comments, but compared to the horror stories we've heard (and experienced ourselves) in buying a new RV, Thompson was far and away superior. While no one is perfect, the challenges that usually come with settling into a new home (including an RV) were nothing more than minor niggles for us at Thompson.

@1NotAPony1 25 күн бұрын

@@RVgeeks We have also purchased several RV's over the years and agree that TRV has been the best. Still room for improvement, but far better than most. Without a doubt, because you have an online presence with followers, you probably received the best service possible.

@RVgeeks 25 күн бұрын

@@1NotAPony1 We’re always cognizant that we might receive special treatment, and we made a point during both of our multi-day visits to carefully watch to see how other peoples’ experiences were going. We also chatted with other customers, who didn’t know us, and they were as well taken care of as we were. So we’re going to go with you on this and give Thompson the benefit of the doubt!

@rd4660 27 күн бұрын

Pendleton is a cute town in the middle of nowhere. Although Pendleton is legally in Oregon, they really are in western Idaho. LOL!! In a small town your reputation makes or breaks you. Glad you had a good experience.

@MrMarkCaudill 8 күн бұрын

If I ever decide to buy a travel trailer I know what brand to choose now.

@peterdement 27 күн бұрын

Have you experienced any clearance issues with the sliding pocket door? Another owner has scuffing/scraping on the door especially in the lower third next to the refrigerator where the tolerances are very tight.

@RVgeeks 27 күн бұрын

Hi Peter! We have not had that issue. There’s a little adjustable guide down near the bottom of the door that allows some space. We’re not sure if that’s new for 2024 or not, but it seems to do the trick.

@2nightgdub 27 күн бұрын

I'm really enjoying this new series! I've always been nervous about towing trailers because of backing up. I'm wondering if that was already one of your skillsets or something else new to learn.

@RVgeeks 27 күн бұрын

While I did drive trailers many years ago, I was pretty rusty when we first picked up the RV and it did take a little time to get back in practice. The best thing you can possibly have to make it easier to back up is a spotter with a walkie-talkie in their hand!

@gameboy4696 21 күн бұрын

Do you have a checklist that you recommend when looking to buy a used RV motorhome. I see a lot of motorhomes out there but pictures are pictures until you see it in person. Again what sort of things do you look for and what sort of things do you walk away from?

@RVgeeks 20 күн бұрын

@@gameboy4696 The single most important step we recommend to learn as much about a used RV is to have a pre-purchase inspection performed by a qualified professional technician who specializes in going over the rig’s systems and reporting the details of its condition.

@fireflymary9269 27 күн бұрын

Best dealer for Outdoor Rv?

@RVgeeks 27 күн бұрын

We think so, and considering the number of people who travel from very long distances to buy there, we obviously aren’t alone!

@davidmorris456 24 күн бұрын

Amen to the nightmare.

@robgau4907 22 күн бұрын

Unfortunately there is no such thing as a good dealership at least in the tampa bay area, we have a bunch of jackasses running them, the service depts are useless, and sales, good luck they will bend you over their desk, i have bought from every dealer in the tampa area and they all are the same junky dealers, we are now trying to buy a super c but we have had no luck, we will wait for a lightly used one from a private seller, no more dealer BS. 😊