Royalton Riviera Cancun Tour and Review | New Marriott All-Inclusive in Mexico
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2 жыл бұрынThis Royalton Riviera Cancun tour and review is meant to give you a full view of what it's like to stay at the resort, which is now an Autograph Collection property in the Marriott Bonvoy program.
I paid $249 per night for my stay (it's a Category 7 in the Marriott Bonvoy program), which got me a resort view room to start. Due to my Marriott Bonvoy Titanium status, I was upgraded to the Diamond Club, which got me a massive one-bedorom suite, complete with two full bathrooms and a butler!
The property is really huge and gorgeous, but I wasn't a fan of the food and beverage during my stay. Book a vacation with us! www.jacksonjetsetting.com/boo...
@JacksonJetsetting 2 жыл бұрын
Let me know if you'd like help booking your vacation to the Royalton Riviera! www.jacksonjetsetting.com/book-a-vacation
@andredesranleau5105 2 жыл бұрын
Hey Jackson, you seem to be extremely picky in your comments,you expect everything to be 100% perfect but that 100% DOES NOT exist in this world,especially in a pandemic... I suggest that you stay home so you would be 100% satisfied I suspect ???
@zuleykaj1649 2 жыл бұрын
Great review thank you for posting!
@JacksonJetsetting 2 жыл бұрын
Thanks for watching! Subscribe for more!
@6ixGudda Жыл бұрын
Came here six years ago when I was 19. Good times, man. Will definitely be coming back soon.
@JacksonJetsetting Жыл бұрын
Have fun!
@piggyplays_9426 Жыл бұрын
I remember I went there when I was 6 or 5 loved it best part of my child hood am now 12 but am going next year😁😎 met so many friends there and the people are so nice! , it was also my mum and dad anniversary and they put roses everywhere and made swan with the towels it was so cool!
@JacksonJetsetting Жыл бұрын
have fun!
@damienknox0714 Жыл бұрын
I will he here in june just left cancun last week I stayed at royalton chic had a blast there cant wait to get back
@JacksonJetsetting Жыл бұрын
Glad you had a good time!
@JoseMejia-oh6mq Жыл бұрын
I love the dog ❤
@JacksonJetsetting Жыл бұрын
Me too!
@rachelmarylani 2 жыл бұрын
Thanks for sharing! I'm headed there next week for a wedding!
@JacksonJetsetting 2 жыл бұрын
Have fun!
@sydneerivard5917 Жыл бұрын
Best resort. Diamond club is so worth it!! So much fun and I miss it a lot. Highly highly recommend!!
@JacksonJetsetting Жыл бұрын
Nothing wrong with Cancun!
@RicTone Жыл бұрын
Excellent review
@JacksonJetsetting Жыл бұрын
Thanks!
@alexuribe1126 4 ай бұрын
Thank you for the great video. Question does the diamond also get you into the hide away?
@JacksonJetsetting 4 ай бұрын
I don’t believe so!
@RileySirotkin Жыл бұрын
Thanks for video! its helping us narrow down our resort! We will be travelling with 7 month old.... does this resort accommodate infants and strollers? thanks
@JacksonJetsetting Жыл бұрын
Yes it does!
@marlenesaini8394 Жыл бұрын
We are trying to go in march for spring break, my teens love to swim in the ocean, every resort we’ve been to the ocean has been excellent to swim in just sad this one is not.
@JacksonJetsetting Жыл бұрын
It could be better during your visit!
@kevindukes9221 2 жыл бұрын
We LOVE this resort!!!! My wife & I went here back when it was brand new & it was amazing!!! When the restaurants weren't serving at that time.. we just ordered room service. It didn't take long plus the food was delish and the service here were very friendly to us... we were treated like Royalty!!! #RoyaltonLife
@JacksonJetsetting 2 жыл бұрын
I loved the look of the property! Thanks for watching
@domenicdowney 2 жыл бұрын
Cap
@newviewnc Жыл бұрын
What’s the COVID protocol there? They still doing masks and vaccine proof???
@kevindukes9221 Жыл бұрын
@@newviewnc I went when it first opened so there was no covid then
@kevindukes9221 Жыл бұрын
@@domenicdowney no cap
@yeseniabahena2994 2 жыл бұрын
Curious - Does this hotel let you select your room in advance? I stayed at Planet Hollywood in November and I was able to select which tower and room I wanted to stay in.
@JacksonJetsetting 2 жыл бұрын
No, I was upgraded to the Diamond Club; My original room was booked through Marriott and wasn't able to choose my tower.
@seanhickey8425 2 жыл бұрын
They have an online room selector. If you go to the Royalton Riviera Cancun site, hover over the accommodations tab and drop down will show "online room selection". Click it and then enter your reservation info and hit "load my reservation". If there are rooms to choose from, you will be given a choice of rooms. If availability is short, you will receive this message: "Due to limited availability, room selection is not currently available for this room type".
@JacksonJetsetting 2 жыл бұрын
@@seanhickey8425 good to know! thanks for sharing!
@lisbethgutierrez1145 2 жыл бұрын
yes it does let you select you room in advance for $50 per person
@JacksonJetsetting 2 жыл бұрын
@@lisbethgutierrez1145 thanks!
@edmonhan7476 Жыл бұрын
I heard that the restaurants don't turn on their AC, was it noticeable during ur stay?
@JacksonJetsetting Жыл бұрын
Didn't notice anything untoward during my stay!
@jaystav Жыл бұрын
What resorts do you recommend in Riveria Maya that would be slightly better overall and in terms of food?
@JacksonJetsetting Жыл бұрын
Anything with Hyatt in the name!
@beatricesabou6822 Жыл бұрын
Did you have or hear of any issues with bedbugs? A lot of review mention them. I am scared because I booked this hotel for 2 weeks in December
@JacksonJetsetting Жыл бұрын
None for me
@ImMerelyMelissa Жыл бұрын
Supposed to go here for a wedding next month. I have never had an interest in going to Mexico because of the water situation. Was that an issue?
@JacksonJetsetting Жыл бұрын
I never worry about water at the resorts, but stick to bottled water and you’ll have no issues!
@rosas3054 Жыл бұрын
Can anyone advise on how to get to Cancun, apparently they charge you a lot for a cab as well as if you want to go out on a tour. It seems that they only allow taxis in the resort they work with, therefore the only option is to pay what they ask which is 5 times more expensive than the normal fee.
@JacksonJetsetting Жыл бұрын
You can book private transfers- usually the better deal. That’s what I did
@adamhector831 Жыл бұрын
Been here twice. 1st time was absolutely amazing, second time was above average. Restaurant operating hours can be found in one of the TV menus
@JacksonJetsetting Жыл бұрын
Good to know!
@theoriginalsnow8818 2 жыл бұрын
Your butler gets you reservations whenever you want for the restaurants so I'm sure they would have told you times they were open? Unless it's changed. I went before it was Marriott.
@JacksonJetsetting 2 жыл бұрын
I'm sure they would, just seems odd they wouldn't have that listed around the resort. Others do!
@westdeb100 2 жыл бұрын
All the times for the restaurants and activities are on the tv in your room. You also use the tv to order room service.
@theoriginalsnow8818 2 жыл бұрын
@@westdeb100 Yes this too. I remember being able to plan and reserve so many things through the television.
@elsauced4085 2 жыл бұрын
Going for a wedding this Thursday! It’s an Indian wedding with over 200 people confirmed!! So pumped. We booked the junior luxury suite bc my wife is in the wedding party and will be busy most of the trip. Is it hard to book reservations for dinners? Is there a way I can call now to schedule? Thanks a lot for the video. Peace & Love
@JacksonJetsetting 2 жыл бұрын
Only way to book dinners is through a butler in Diamond club. If you have that you’re good!
@theamazayn4 2 жыл бұрын
Hello Jackson, in Cancun, do you recommend the Royalton Riviera or the Hyatt Ziva. I'm going with my wife, 8 year old (girl) and 2 year old (boy) so family oriented. TY
@JacksonJetsetting 2 жыл бұрын
Definitely the Hyatt Ziva! Worth the price! Check out both my videos
@theamazayn4 2 жыл бұрын
@@JacksonJetsetting yeah I checked them both out but the Ziva doesn’t look like it has the “kids” pool stuff that the Royalton does? I pretty much expect my kids to be in the pool the whole time we are in Mexico. Also, food is better at Ziva? Wife is a vegetarian so need to make sure there’s enough for her
@JacksonJetsetting 2 жыл бұрын
@@theamazayn4 the food is much better at the ziva. I did think the kid pool at the royalton was more extensive
@theamazayn4 2 жыл бұрын
@@JacksonJetsetting Hello, one more question...what is the difference b/w the Hyatt Ziva Cancun vs the Hyatt Ziva Rivera Cancun? Which one were you referring to in your comments?
@rominavonmohr 2 жыл бұрын
@@theamazayn4 The Ziva Cancun is on the point of the Cancun peninsula and has access to two gorgeous beaches. The Riviera one doesn’t have as pretty a beach. I recommend the Ziva Cancun all the way.
@alexisstar295 2 жыл бұрын
Hi! I have a wedding to attend there in May. I’ll be there for a few days. I’m expecting and terrified of mosquitoes and Zika.. how were the mosquitoes on the resort or in general? I called and they did say they fumigate but I just want to be sure
@JacksonJetsetting 2 жыл бұрын
No worries for Zika and didn’t notice it was very buggy at all!
@hardyatwal3760 2 жыл бұрын
Loads of mosquitoes 🦟 seriously I would bit to hell even with all the sprays and creams
@Bunnell0808 2 жыл бұрын
As diamond club do you have access to the Hideway? Or no?
@JacksonJetsetting 2 жыл бұрын
Sadly, no.
@TheGallowayClan 6 ай бұрын
Planning on staying at this resort in five months. Realistically, how early do I need to get down to the pool or beach area to "reserve" a lounger or two? I think this is so annoying.
@JacksonJetsetting 6 ай бұрын
I agree with you. It’s annoying. I would say between 7 and 8
@philbilly881 Жыл бұрын
What are some other resorts you recomend in the price range?
@JacksonJetsetting Жыл бұрын
Anything by Hyatt!
@braylanwyms7933 5 ай бұрын
Can you go to the water park in Royalton splash?
@JacksonJetsetting 5 ай бұрын
I am not sure on that
@Scotte5000 Жыл бұрын
Sounds like a barrel of fun. Anything you liked?
@JacksonJetsetting Жыл бұрын
Loved my upgrade!
@jeanpauljeanpaul2530 Жыл бұрын
any thoughts on the gym and tennis facility .
@JacksonJetsetting Жыл бұрын
It’s in the video! Nice to have available for sure!!
@patriziarosi Жыл бұрын
looks like an airport. thanks for the video
@JacksonJetsetting Жыл бұрын
Thanks for watching!
@lisafehrenbach1869 7 ай бұрын
Did Marriott buy this resort about a year ago? Does anyone know how to reach Marriott Customer service? They would want to know it is not being run like a nice upscale Marriott yet. Thanks!
@JacksonJetsetting 7 ай бұрын
It was a few years ago that Royalton joined Marriott’s program.
@yellowonion 2 жыл бұрын
Can someone confirm if platinum members get upgraded to diamond club? Planning for a trip in '23.
@JacksonJetsetting 2 жыл бұрын
I would think so. But only based on availability
@soodee5629 Жыл бұрын
@@JacksonJetsetting is there late check out and early checkin for platinum?
@jessicaaxjean 2 жыл бұрын
Did they have the white party or no ?
@JacksonJetsetting 2 жыл бұрын
they didn't during my visit.
@TheRealBizWiz 2 жыл бұрын
Is this the same hotel that goes by the name “Hideway” ? We are looking to book for next week.
@JacksonJetsetting 2 жыл бұрын
That's another section of the resort featured- i walk through part of it in this video!
@TheRealBizWiz 2 жыл бұрын
@@JacksonJetsetting Awesome, thank you! I was multitasking (working) as always. I will go back and watch it all carefully. Thank you.
@TaeKat Жыл бұрын
4:49 You can check the times of the restaurants on the tv
@JacksonJetsetting Жыл бұрын
thanks!
@biancarosser3260 2 жыл бұрын
What was the name of the room you stayed in?
@JacksonJetsetting 2 жыл бұрын
It was in the Diamond club, I believe a one bedroom
@132jamaican 2 жыл бұрын
Do they have a club on the resort?
@JacksonJetsetting 2 жыл бұрын
It's all inclusive, but there are some "exclusive areas" depending on what tower you're staying in.
@na.09255 Жыл бұрын
Do the butlers speak English? Or do they only speak Spanish??
@JacksonJetsetting Жыл бұрын
English!
@heroics6241 Жыл бұрын
250 for a room, that aged well, today rooms are like 700-1100$ (cad)
@JacksonJetsetting Жыл бұрын
I know, and it wasn’t that long ago!!’
@lisafehrenbach1869 7 ай бұрын
Just returned, I can not recommend. It was busy, so many people! Sure, all inclusive, but if you wait in line for 10 minutes to get a drink, how great is that? Our room was terrible, the head manager said they were too full to find us a better one. I could give a list of 5 major things wrong with the room, use your imagination. Not clean, several things broken. Shop around, don't go there. We are Marriott members, they didn't care to help us. Like staying in a sub par motel with way too many people.
@JacksonJetsetting 7 ай бұрын
I think i tried to capture some of that in my review of the property as well… sorry you had a bad stay. Reach out to Marriott customer service and share your experience
@lisafehrenbach1869 7 ай бұрын
Can you tell me how to contact Marriott customer service? Such a large company. Thanks.@@JacksonJetsetting
@josephgabriel8464 2 жыл бұрын
I was there two days ago
@JacksonJetsetting 2 жыл бұрын
How was the weather?
@felipealdoguevara3374 2 жыл бұрын
How did you liked the resort ? We’re going next week .
@richardramfire3971 5 ай бұрын
Is this the royalton autograph collection
@JacksonJetsetting 5 ай бұрын
Yep!
@ps_83 Жыл бұрын
How does it compare to planet hollywood?
@JacksonJetsetting Жыл бұрын
Haven't been!
@freshprince130 Жыл бұрын
After 20 minutes that book would be in the trash 🗑️
@JacksonJetsetting Жыл бұрын
It’s a big resort!
@shannonabel5370 2 жыл бұрын
When did you travel?
@JacksonJetsetting 2 жыл бұрын
Last week!
@buntaskunta 2 жыл бұрын
Getting married here in June and this makes me regret my decision 😂 that steak was laughable so fucking thin and that pizza looked gross 💔
@JacksonJetsetting 2 жыл бұрын
@@buntaskunta as long as you have fun people your wedding will be awesome!
@tommyeastberg123 2 жыл бұрын
@@buntaskunta been there 3 times going back in 2 months love this place!
@felipealdoguevara3374 2 жыл бұрын
@@tommyeastberg123 how do you like this resort ? We’re going there next week .
@josephgabriel8464 2 жыл бұрын
We got diamond club we didn’t got diamond club room
@JacksonJetsetting 2 жыл бұрын
Did you have a good time?
@Timetravel755 2 жыл бұрын
You still get the same room as the rest in your category. You would receive all the benefits that the diamond club offers! So it doesn't matter what area you stay in
@wallacedooley2797 Жыл бұрын
Dang how many times you gonna mention diamond club!
@JacksonJetsetting Жыл бұрын
As many as necessary! 😉
@CalixtoSalinas Жыл бұрын
It’s actually really important, it takes just one diamond club feature for someone who went with a regular suite to claim “hey, that wasn’t included in my stay”
@tom-fp2fv Жыл бұрын
😂😂😂😂
@thegman2658 Ай бұрын
Sounds like unless you upgrade to Diamond Club a lot is missing :(
@JacksonJetsetting Ай бұрын
Still an all inclusive!
@vaughnstravel1735 2 жыл бұрын
is this a laid back resort or a party resort
@JacksonJetsetting 2 жыл бұрын
Seemed to be more party
@66treetop Жыл бұрын
wheres the water slides
@JacksonJetsetting Жыл бұрын
Kids pool had small ones
@66treetop Жыл бұрын
@@JacksonJetsetting no there putting big water slides in..
@JacksonJetsetting Жыл бұрын
Ah- this was filmed in 2022!
@damiengabis2932 27 күн бұрын
My man is fussy as hell
@JacksonJetsetting 27 күн бұрын
?
@lazarev730 Жыл бұрын
Avoid going there. Ruined my son's wedding. service is terrible. the staff steals alcohol to fill the minibar, they need to be guarded under the door. vacation ruined.
@JacksonJetsetting Жыл бұрын
Sorry to hear!
@twan0111 9 ай бұрын
This resort was terrible. Dirty. Old facilities. Food was horrible. Would not recommend.
@JacksonJetsetting 9 ай бұрын
I agree
@twistedsmilez Ай бұрын
@@JacksonJetsetting oh no…what changed for you since the video?
@JacksonJetsetting Ай бұрын
@@twistedsmilezfood wasn’t great
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