Japan | Lean Hotel
Рет қаралды 17,275
5 жыл бұрынPaul Akers shows how easy it is to check in at the Tokyu Stay Hakata. He also shows a lot of the Lean features.
For more information on the Japan Study Mission, got to this link. paulakers.net/japan
If you like this video, give it a thumbs up & subscribe to our channel.
Paul Akers is an entrepreneur, business owner, author, speaker, & Lean maniac. He has written 3 books on Lean (2 Second Lean, Lean Health, & Lean Travel) and he travels the world to educate & speak about Lean principles & Lean manufacturing. Paul has a podcast called The American Innovator where he shares about his Lean & travel adventures. For more information on Paul Akers and Lean, visit his website. paulakers.net/
He is the founder and president of FastCap, based in Ferndale, WA. FastCap is an international product development company founded in 1997 with over 2000 distributors worldwide. At its core, FastCap is a Lean company, determined to continuously improve everything, every day. FastCap's products reflect the idea that everything can be improved and the best ideas come from the shop floor. For more information on FastCap, visit FastCap's website. www.fastcap.com/ For FastCap's Blog, go to this link. blog.fastcap.com/ For Spanish videos, visit our FastCap Spanish KZfaq Channel. / fastcap español
To receive news regarding FastCap, 2 Second Lean, and The American Innovator podcast, go to this link: bit.ly/FastCap-Subscribe
@duncan5347 3 жыл бұрын
The small tables at the front desk are a great improvement as well! Allows customers to set down their bags without putting having to bend down, and without putting them on the "dirty" floor (though that floor is spotless!) - watching for subtleties that slip right by, there is so much to learn by watching those (like you) who have honed their place and process!
@roberthendriksen6490 5 жыл бұрын
Brilliant. Simplicity sells! Value through the eyes of the customer!
@faarao75 5 жыл бұрын
Man, I want to be on this study mission. First, I need to convince Paul to take me :)
@ianbresnahan1808 5 жыл бұрын
That is wonderful!! I can’t wait to go on one of your Japan trips someday.
@BradleyMillerLeanKaizen 5 жыл бұрын
One detail that a Lean Newbie might not understand .... one does NOT need to purchase fancy equipment, technology, computers, robots, automation to be Lean. One first needs to identify waste and be creative in how to attack it. In fact, many people mistakenly start their lean journey by buying automation/equipment without understanding that the goal is not to eliminate labor .... but to eliminate waste from our processes. Betcha that before this hotel bought all the fancy equipment, they were providing an excellent customer experience by elminating waste from their processes.
@FastCapLLC 5 жыл бұрын
At FastCap, we call it "using your wits, not your wallet"!
@BradleyMillerLeanKaizen 5 жыл бұрын
Notice the kanban located under the sundries supplies? Elegant - not tacky .... point of use storage, visual inventory.
@Larsbor Жыл бұрын
😂😂😂😂 Switch on and off so easy … As I dont know any Japanese letters that would never been remotely easy for me
@pau6037 Жыл бұрын
Hi! This video is amazing! I love it. I have a question about the check in proces. Could someone knows how is possible do not show the ID card in the reception? Thank you!
@paul-akers Жыл бұрын
Difficult I suppose if we gave them a picture of you, they could match it up but I think showing a Simple ID is necessary
@thomasfontaine3388 5 жыл бұрын
Thanks for this high tech hotel visit, impressed by the bench of suply on the ground floor and the automatic control of the elevator and the room with the same map, but in the end, the room seems rather chaotic 0:51, equipment everywhere, the ground cluttered, Why an extra air refresher can not it be build in the airco? illegible texts for an international audience, the switches that must be tried to know what they are used for (except bathroom door), electrical outlets not provided for international equipment (except a USB socket), in the shower the soaps are not at your fingertips, do not be able to see what is in the bottles once you have removed your glasses, although there is a vague color code, where is the towel? Mirror too low and poorly lit. I'm worried about the maid who has a lot of odstacles and corners to clean. The ice machine does not handle the unused ice cubes and the button did not work as desired. Just a name to register without presenting a passport (which can be read digitally) is not very safe (in case sinister how do management and officials who is in the hotel?) this hotel has just opened in march 2018, am curious to see how all this will support the coming and going of customers.
@FastCapLLC 5 жыл бұрын
Way to see waste!
@ryanwells7596 5 жыл бұрын
This is wonderful but with one flaw -- the visual cues are often in Japanese -- not icons -- which is surprising given it's a hotel for (international) guests who aren't familiar with the surrounds and often the language. I guess there's always room for improvement ;) Thank you for sharing as ever Paul!
@FastCapLLC 5 жыл бұрын
Good observation, Ryan.
@akashsaini100 3 жыл бұрын
paul you havent made any playlist .... we canot find next videos
@paul-akers 3 жыл бұрын
There are actually 13 playlist for all the videos in Japan organized by the different Japan study missions and subject but this one has all 83 videos kzfaq.info/sun/PLROkf9gKrj_5MVfDrmli-w3tDw7UcW5mu
@akashsaini100 3 жыл бұрын
@@paul-akers thanks paul for taking out time for replying .... taking a look now on playlist... actually i was searching next part videos link in description
Ninja Monkey
Рет қаралды 573 М.
Oscar's Funny World
Рет қаралды 19 МЛН
I Will Always Travel for Food
Рет қаралды 80 М.
Experience JAPAN
Рет қаралды 91 М.