Two main problems here: first, something isn’t right with the brakes. On pretty much every MRL (machine room-less) lift ever, the main brakes take the form of an electromagnetic clutch on the main pulley which the motor is attached to. It sounds like the brakes weren’t coming off properly. This mechanism is also why you will hear a semi-loud clunk when the lift starts and stops. It’s completely normal to hear this and they all do it. It works exactly the same way as the air conditioner on your car. When the electromagnet engages, the clutch plates are squeezed together which allows the entire assembly to turn, otherwise it disconnects. If there’s something wrong with the clutch assembly and it’s sticking on, which is something that might happen when a contact in the contractor that controls it welds itself shut, it can do things in the exact manner described. The controller thinks it’s off, but it’s not. The next thing is that the lift hit its final limit. In the top and bottom of every shaft, there are four mechanical switches. First slowdown, second slowdown, normal limit, and final limit. The first two switches tell the controller that it’s nearing the end of its run, and to start slowing down. Once it hits the normal limit, that is where it should stop in order to be nice and level with the top or bottom floor. However, a bit beyond the normal limit, is the final limit. Under no circumstance is the lift ever allowed to touch it. If it does, this basically signals to the controller that something is very wrong, jam on brakes and cut power now. Once it hits the finals, the controller shuts down and the lift will not move again until a mechanic comes out and resets it. You can press buttons and play with keys as much as you want, you can put the thing into fire service if you want, once it’s dead, it’s dead.

I really admire your passion for elevators. It may not be one of my interests, but it's truly inspiring.

That jolting inside that elevator might be a strong one, causing the entire elevator to shake.

This elevator is broken this elevator is messed up... continues to ride it lol...WHOAAAAAAAAAAAA

I think when it malfunctioned and went up past the floor when you hit 1 at the end, the elevator probably hit the final limit switch causing it to break to the point where it wouldn't close or do anything else.

Some possible causes of the fail are that the safety chain was broken somehow, maybe one of the doors wasn't properly closed. When it stopped at the top most floor, it must have overtravelled, striking the overtravel limit switch. A professional should be able to sort it out easily.

"I don't think I want to ride this elevator again let's go to one." LOL

I used to work with lifts. It was a very 'uplifting' job. it had its 'ups and downs'

"I don't think I wanna ride it agai...Let's go to 1" lol

That clunk you hear from the machineroom, or motor in this case, seen as ecodiscs are mostly MRL, is the brakes coming off, but in this case they immediately got on again and broke down the lift

If the elevator has a problem why would you stay on the elevator and risk getting stuck. That is crazy.

Yeesh, that's a scary malfunction. From what I've heard, newer Kone's in the US don't run well or constantly break down.

<a href="#" class="seekto" data-time="333">5:33</a> It tried to go higher.

Okay, if I were you, I would have called building management immediately. Someone could have easily gotten stuck in that thing, and the jolts and the over-leveling show that something is really wrong with that elevator. When an elevator is malfunctioning that badly, it becomes a safety issue that needs to be addressed. Anyway, still a wonderful testament to KONE quality.

Overreacting on a broken lift.. Even people here in the comments about horror movies and stuff. You won't die in there. Just notify the reception or so and it will get fixed.

Notice how near the end of the video when Jim tries to get the elevator to work the door a hold button lights up automatically by itself twice, I wonder if the thing was trying to reprogram itself.

That elevator needs help! Would like to forget my experience on the one that I got stuck in.

These are machines, not magical transporters. They need regular maintenance to remain reliable, like any car.

This is sad it's a really nice elevator cab looks great though!

not surprised, will not be surprised when i see more ecodiscs like this in the future (especially at roosevelt field, garden city, ny)

I think the brake is defective. First, it probably tried to move with the brakes still applied. Then the brake probably didn’t engage at the right time, therefore it hit the final limit and won’t do anything until someone manually resets it.

<a href="#" class="seekto" data-time="110">1:50</a> that cars just going past and the passangers laughing at you.

There is a problem with the brake, and drive system. The safety shutoffs are engaging. It's running out of control basically, and the safety switches are engaging.

KONE Ecodiscs are always my favorite MRL lift

I have a huge fear of elevators I would just take the stairs

Saw a couple of spectralert advance P2R horn strobes as well as 2 smokes in the elevator shaft

Did you notice that the door hold button was lit before you left the Kone EcoDisc elevator?

I'm glad I never broke an elevator yet. I just hope this doesn't change.

Probably something to do with the display showing that its in firefighters mode, and you don't have the key, this is a bit special and it means that the public shouldn't be able to use the elevator. except to floors with designated exits, like an emergency exit on the top level, or the ground floor with a public exit, It's in a firefighter mode designed to save your life when there's a fire. Why it is in that mode I cannot tell. That's usually related to the owner of the building and their building management team.

Maybe it's trying to move with the brakes still applied. Its brake coil must be defective. By the way, is this elevator new? If it is, then they just need to adjust the brake shoe tension. ;) EDIT: yep, the brake shoes seem to be adjusted a bit too tight.

I'll guess that it's a KSS 370. This is because of the floor indicator, which looks like the KSS 300, except, it has a dot matrix indicator instead of a 7-segment indicator

look at <a href="#" class="seekto" data-time="411">6:51</a> and then continue watching and you will see DH aka door hold started flashing

looks like it was a motor issue with the controller and motor its trying to move with the brakes still engaged causing the shuttering as it tries to pull thru the brakes then the controller does wierd and over travels and shuts down thing needs help hope to see a retake of this one this year

i love that when u got kinda stuck and it opened and then u tryed again, i would of ran away from that thing-

Programming and Elevators By ElectricalDistorter That elevator seriously needed help... I wonder how it’s running now in 2019, but when this was filmed it was in bad shape... If you look closely at <a href="#" class="seekto" data-time="331">5:31</a>, you notice how the doors move slowly open, meaning the elevator slowly opened its doors, then the controller shut off. The elevator didn’t entirely lose power otherwise the fan and buttons would’ve turned off, as well as the indicator. But the door hold button flashed at <a href="#" class="seekto" data-time="423">7:03</a> probably indicating the elevator was out of service. On some KONE elevators (I think UK ones), there is a red text at the bottom saying “OUT OF SERVICE”, but I’m not sure. At a mall near where I live, there is a KONE KSS 370 elevator in Macy’s just like this, but it’s hydraulic, 2 floors, and non-scenic. The elevator has some leveling problems. I recently visited there and it took 15 SECONDS to level while going up, but only 3 going down. And that’s not all. It also re-levels a lot when it stops. Anyway, to conclude this, I think the elevator is just going through a tough time and hopefully is working well now, because it sure looks nice.

Oh man, it was working perfect when you took it on a ride for a couple times, but then it broke down man elevators sometimes but I still like them although I’m just glad I’ve never gotten stuck in between floors before

Sounds like it tries to move and it trips out one of the relays which is why you hear a bang. And the motor is locked up so when it tries to move, it can't so you hear the buzzing of the motor trying to move the car.

Weird malfunction of a KONE EcoDisc elevator. The elevator is broken first(stuck at 2nd floor), then it temporarily fixes itself and suddenly, it is broken again with the same problem. (stuck & over-levered at the 3rd floor).

Also known as a failevator

Did it eventually get fixed?

<a href="#" class="seekto" data-time="110">1:50</a> Machine Room/Shaft: THUD Jim: WHOA

There is no motor room for a KONE Ecodisc elevator. It's probably a controller room

ohhh i remember this video, i used to love watching your videos as a kid, i remember my old joke comment now! :D

I'll bet there's a running tally in the computer that locks it open if it has more than x number of error conditions, in hopes of preventing an entrapment.

Epic Fail. Just Like Andrew’s Video at the Central Building in Clayton, MO

<a href="#" class="seekto" data-time="70">1:10</a> This is an MRL (Machine-Room-Less) Elevator, so there is no machine room:) This elevator has some serious problems with the VF Drive, I can hear the motor "cranking" trying to start but eventually,it gives up... <a href="#" class="seekto" data-time="327">5:27</a> elevator is trying to go higher than the top floor and it triggers the safety overrun switch located in the shaft

I sometimes come here from time to time to pick up food and I love living in sugar land, as I live here.

i was in a kone elevator today. i called it and it came. As I went in it jumped. (I don't know if it was re-leveling Then an out of service flashed up but then it started moving normally. Could this be logic/controller problem?

<a href="#" class="seekto" data-time="113">1:53</a> Elevator.exe has stopped working

By the look of it, the fault is in the door closed bar. It is either broken or not being pushed up enough.

ive heard this sound before on a different elevator same thing happend it would'nt go up or down and its just the brakes sticking because i got access to the motor room

This was Kone’s version of the General Dover in Clayton. Lol

Biggest lift fail for me was when I called it and the display said I was coming up from lg then after 15 seconds(it's average travel time) and it didnt open nor did the indicator change thankfully it came after a second call

I don’t think I wanna ride it again………… Let’s go on floor 1 😂😂😂

This video is the reason why I fear Kone.

What was that sound is that why it was broken

Nice elevator to ride... What is going on the how stuck it on this elevator be going? This elevator needs fixtures.

Seems like something straight out of a horror film.. I can't believe my eyes.

i have a feeling these lifts in usa are built differently from the uk.

I think its stopped there if its not used in a while, then it starts working!

Maybe put a Otis series 7 elevator in

On 3, highest floor. Press 1, going down. Doors close. KONE says "Damn you I'm going another 3 inches up and breaking."

80% from the video: this elevator is broken

Oh, do they really ship elevators with door closing buttons outside Finland lol

Relay stopped?

Elevator: *gets called* call register config. : nope call button : , *light turns off* jim : well its broken

Woah this doesn’t just need repairs KONE ecodisks tend to have tons of trouble. This needs an Otis M2 Mod

<a href="#" class="seekto" data-time="335">5:35</a> Over run!

Omfg they have those exact same elevator at a mall nearby where I live and when you go downwards or upwards it vibrates and shakes so much I hate that thing

The shaft control is broke a little bit tho. And I like the elevator tho.

why that motor souds crazy in the machine room and thatis Abad eievator

I saw that the ULc12 has crashed and the Smilian fall with the bump!

at <a href="#" class="seekto" data-time="423">7:03</a> it started flashing it could mean DL aka door lock or it could be NIS out of service

Is just stuck on emergency breakes. Happend every time, only need to lubricate the elevator ebrake system.

I don’t think I would’ve stepped in it lol

In Europe, it’s the opposite. Kones are very reliable.

Great video brother! Epic fail for sure sadly! How is this elevator doing now? Is it working or it's still broke?

This elevator is going crazy, Are you kidding me?!

The only thing that matters is that the building is right by an Arby's. THEY HAVE THE MEATS!

Seems like the elevator keeps forgeting to release the brakes and gets stuck

This is definitely a pretty messed up elevator! I think they should've chosen ThyssenKrupp instead. Great video as always and hopefully they fixed this by now.

That is what happens when you ride a broken lift?!

I used to live in Sugarland Texas.

That elevator needs major maintenance so it could remain functional. I personally wouldn't want to get stuck inside an elevator and have a feeling that it could free fall

The elevator so messed up I hope it's fixed

This sounds like there are problems with the motor moving

controller malfunction?

It is really common that they break on me! I have no idea why but lifts just stop working. Once, i went on a lift, and when i hit the button to make it move, the door didn't close and the display had a warning saying that it needed to be fixed because something had happened.

this elevator over leveled more! holy Christ

<a href="#" class="seekto" data-time="420">7:00</a> I think the dh button was flickering so that the door won't close????

That’s Kone for ya.

What means the DH vtton?

The noise at the lift was making was the brake releasing and applying

Kone Elevator UK: They are the best US: They are the worst

Memories...

It probably hit the final limit switch when it jolted up.

Just like dieselducy's central building experience..

After he pressed 1 it tried to move UP, not down, and met the protection switch.

I've been saying Kone as "cone" for years :/

Wow cool lift