In this episode we sit down with our Loxahatchee Dealership Manager Chad Freeman. Chad has been with everglades for over 17 years and now runs one of the largest John Deere dealerships in South Florida.
His story begins as a yard guy in the dealership. As time went on his get it done attitude helped him grow to now running the dealership. Chad is a vital part of the everglades team and he sits down with Mike and Bo to go over what it takes to run a dealership, what it's like growing a customer book and what it takes to grow from the very bottom to the top of a company.
In this episode we take you behind the scenes as well and talk about what goes on at the dealership in both our parts and service department.
0:00:00 - Intro
Welcome to the Chad Equipment Podcast - Get insights into a career in the heavy equipment industry
0:00:15 - The Journey Begins
Starting Out: Chad's Early Days in Equipment Sales and Management
0:05:38 - Industry Evolution
Discussing Changes in the Heavy Equipment Industry Over the Years
0:11:49 - Customer Relationships
Building Trust: Chad's Approach to Long-term Customer Relationships
0:18:03 - Leadership Style
Leadership in Equipment Sales: Chad's Management Philosophy
0:24:15 - Challenges Faced
Tackling Challenges in the Heavy Equipment Sales Industry with Chad
0:30:27 - Team Dynamics
Fostering a Team Environment in Equipment Dealership Management
0:35:42 - Adaptation and Growth
Adapting to Technology: Growth Strategies in Modern Equipment Sales
0:42:58 - Customer Service Excellence
Chad's Take on Providing Exceptional Customer Service in Equipment Sales
0:48:13 - Future of Equipment Sales
Predictions and Trends: The Future of the Heavy Equipment Industry
0:53:31 - Personal Insights
Chad's Personal Stories from the Equipment Sales Floor
0:58:44 - Advice for Newcomers
Career Advice: Succeeding in the Equipment Industry with Chad
1:00:22 - Behind the Scenes
A Glimpse into Chad's Day-to-Day Life in Equipment Sales
1:01:35 - Unusual Customer Requests
Chad Shares His Most Unusual Customer Interactions in Equipment Sales
1:03:18 - Innovations and Aspirations
Innovative Ideas for Advancing in the Equipment Sales Industry with Chad
1:04:25 - Conclusion
Wrapping Up: Key Takeaways from Chad's Experience in Equipment Management