This video stopped me from buying the Carly adapter and software. Thank you for letting the public know and providing a service that is valuable!
@kiphakes7 ай бұрын
Happy to help!
@Fat-totoro-cat3 ай бұрын
Same!
@SuperGurrier3 ай бұрын
I was about to buy too and noticed it just before finishing purchase, got a hint of something about a subscription when clicking that little box at the bottom and stopped in my tracks and jumped into the T's and C's and took a much closer look. Sneaky stuff
@mattf62882 ай бұрын
Same I was seconds away of buying it. Just thought I would check. So thank you
@boopadin14 күн бұрын
Glad I looked for reviews prior to actually buying one! They’ve been heavily endorsed by seemingly pure people but this was the final nail in the proverbial coffin.
@davidfrank28245 ай бұрын
First off thank you for spending this much time on this product review. I was very close to ordering one of these. I'm getting ready to pick up a 2011 BMW X5 with the diesel engine. There's something I wanted to do with it that needs to be coded. I can't say that I have noticed that a lot of the KZfaq channels that were sponsored by them have not been using them. It seems like most of them have gone over to TopDon. You are 100% right about how the influencers make it seem like this thing works like magic. I guess the magic is when it doesn't do what you want it to do you plug in another scanner and then flashback to Carly and talk about how great of a job it did. Again thank you for stopping me from wasting money and I'm sure a lot of other people are going to feel the same way after watching this.
@PhilHarmonicus8 ай бұрын
Thank you. You've just saved me a lot (to me) of money! I'm going with the Vgate iCar 2 WiFi OBD2 Scanner and Bimmercode.
@brendonrutherford51182 ай бұрын
Wow & to think that I was right on the verge of buying one of these useless pieces of rubbish!! I was so glad I watched this video from the start to the finish & without a doubt you have saved me heaps of what would merely have been totally wasted money on a piece of electronic equipment that was far from idea for the job it was supposedly designed for!! Personally the most important aspect here was not quite so much the saving of money (important sure) but what shone over & above all of that crap was your "SHEER & UTTER HONESTY". I don't care about any mistakes you may have made whilst in the process of setting this rubbish up but man alive your honesty just shone through with sheer & utter brilliance!! Respectfully what planet did you come from whereby honesty was automatically built into your system?? You could sell a heater to an Arab sitting on the back of a Camel & living in the Sahara Desert & simply because of your honesty!! Wow & wow again!! You covered so may different area's including the refund rubbish & their possibly illegal methods & operational procedures etc, etc!! Well done indeed & all the very best!!
@68vette1110 ай бұрын
Wish i had seen this before i ordered mine lol. Everything you said is 100% correct. Their email responses make me feel like I'm the victim of some grift and they are rubbing it in that they tricked me out of $100.
@kiphakes10 ай бұрын
Sorry you got tricked like me! Where did you hear about it in the first place?
@user-gp7yn9bc1m9 ай бұрын
did they refund anyone here?!
@68vette119 ай бұрын
From them no, from filing a dispute with Paypal yes.
@user-gp7yn9bc1m9 ай бұрын
@@68vette11 the problem that I didn't pay via paypal
@gnomebmw6 ай бұрын
I escalated to Paypal as well...
@G.A.E.Thodé22 күн бұрын
Was interested in the product, after watching a Carwow endorsement. Staying clear now. Thanks for your review!
@kiphakes20 күн бұрын
Doing a follow up soon.. Carly have been in touch!
@lawrencejames19846 ай бұрын
Thank you for the video. I was very interested but now I shall stay clear.
@stuartwinstanley49496 ай бұрын
Thanks for this honest review,I'm lucky I came across this video before I wasted my money, scandalous having to pay subscription for extra features thanks
@philipberry2155Ай бұрын
I am in exactly the same position as you. I have been refused a refund by Carly. I have cancelled the renewal and am now getting legal advice from Which? Legal and will be applying to Mastercard for a refund. I will let you know how I get on. This should be renamed the Carly Scammer.
@gustavocobra775 ай бұрын
good job, i was about to get and i gave up in time. Thank you
@Jimages_uk4 ай бұрын
They are running an ad on TV currently with a 25% saving, but using the link, the offer has expired, and it takes you to the same page that you show. I am happy I saw this before going forwards with a purchase.
@Mike-gz4xzАй бұрын
Many many thanks ,for all your time here ,very informative , you have saved so many people including myself a lot of money, and grief, with this very doggy and borderline Carly scam .
@randolphslaven5649Ай бұрын
Thanks for the honest video on this product, unfortunately i have already ordered the premium version of the item, and expecting delivery in a few days☹☹just i would have found your channel earlier.
@adamd_910 ай бұрын
Thanks for this vid, almost bought one. No chance now, hate companies like this.
@emyasis471921 күн бұрын
Hi, Same issue for me. Carly didn' make clear it was a yearly subscription (and I took specific care back when purchasing to look for if that was a limited in time, did not find anything like that). I was surprised a while after, to receive e-mails apparently from Carly and claiming that they did not receive my payment for license renewal. I honestly thought it was some kind of phishing and ignored it. Later I figured out that I did not have access to the features I paid for on the app ... And "of course", the Carly scanner is locked to be usable only with the Carly app ... I feel those practices being dishonest. I also agree on your comments about Influencers promoting this. Carly is to me real disapointment and leaves the feeling of having been fooled.
@kiphakes21 күн бұрын
Working on an update video about this all
@Cablesmith11 ай бұрын
at least someone is honest about this device! Never trust any company when they’re that vague about things. Scamming ba******
@wifeinthenorth6 ай бұрын
Thanks for revealing this! That saved me £100!
@kiphakes6 ай бұрын
Glad I could help!
@iangrumpypirate568donovan317 күн бұрын
Believe me. It’s sav d you more than £100. They’ll keep taking the money and ignore your emails.
@seagullhunterfpv5 ай бұрын
For VAG group cars like your Audi the OBD Eleven OBD2 reader is far better. It isn't subscription based, but you do pay per coding. You can however get free credits for it and I personally haven't paid for any coding with it. You can also do manual coding for free if you buy the pro version, but you've really got to know what you're doing there. Of course it's no good for non VAG cars so that's where the Carly might be better? I used the OBD Eleven on my 2015 Seat Leon FR and I managed to get rid of the fake exhaust sound, turn on rear DRLs, make the mirrors fold on lock rather than having to hold the fob lock button and a few other things. My car already had the auto dipping mirror feature you were trying to activate, but there was an option there for it. With the dipping mirror function you need to put your mirror selector on Left for it to work. You can also adjust it's angle with the mirror controls while the car is in reverse and it will remember where you set it
@alext88282 ай бұрын
Yeah, he's adjusting the right mirror, from what I can see. I think it's the left one he needs to adjust?
@seagullhunterfpv2 ай бұрын
@@alext8828 yeah right doesn’t do it only needed on the left
@matrix6610 күн бұрын
I can’t even connect the adapter to my mini. They sent me a replacement, but it’s still doesn’t appear on my WiFi
@richardpowell85355 ай бұрын
Dipping mirror is for left hand mirror only. Change the joystick to the left mirror and put the car in reverse.. it should dip
@MichaelSnasdell4 ай бұрын
Thanks for doing this and saving me time and money
@anthonyworthington64953 ай бұрын
, been researching the carly, and like you say, no mention of a subscription ,so at the moment, they are about £59 ,so it would be cheaper to buy a new one every year😊
@statendrei511 ай бұрын
for mirror dip on reverse you need to have electric memory seats. the mirror dip setting gets stored on the memory seat. Also you need to have the mirror adjustment knob on R (right) or left idk i'm european so i drive on the right side of the road and then you just pop it into reverse p.s. I used a cracked VCDS + cracked VCDS software i bought from a guy on OLX ( romanian online marketplace) for about 10 eur. still works perfectly
@PhilHarmonicus8 ай бұрын
I haven't got electric memory seats in my BMW, but the nearside mirror drops when I put the car into reverse.
@statendrei58 ай бұрын
@@PhilHarmonicus awesome. I have a skoda. I need the electric seats for mirror dip
@callmeconstantine30108 ай бұрын
My 2013 Q5 does this by default (with the knob set on opposite side mirror), and I do have memory seats, so that might be why
@canegrimey28 күн бұрын
I don't know if you've realized it or not but you have to buy a license for each individual brand in order to get full access to all features. So you have buy the audi license for audio vehicles which is why you can do coding on the audi. You have to buy the Renault license to get access to all features in order to do the same with the renault
@kiphakes27 күн бұрын
You can do it that way, but there is (or was) an option to unlock all brands, I did that.
@canegrimey25 күн бұрын
@@kiphakes Ill have to figure that out. Paying $90 per brand is expensive. Thank you for the advice
@DominicWright-wo1fj2 ай бұрын
Similar to other comments, i was going to purchase one of these and now having seen your review I'm definately not. Thanks for saving me money.
@ozymandias79404 ай бұрын
I've had the Carly OBD2 scanner for 3yrs and never had an issue with it. It is amazing what it can do. I have a 2020 Toyota Landcruiser Prado and it allowed me to customize almost everything (I say almost everything, for example you can't customize folding mirrors if they are not fitted to the vehicle!) I have disabled things I will never use or find annoying, such as lane keep assist, the damn fuel saver thing that turns the motor off at traffic lights will never bother me again lol and annoying beeps/chimes for seatbelt not fastened and have also enabled a heap of features only available on higher spec vehicles. Many are just disabled in the software. The best thing I enabled was the DPF feature which shows how full the DPF is and allows you to do a 'manual' burn. The dealership wanted $250 just to enable this feature (just ticking a box, literally). Oh, and it also reads all fault codes, diagnostics, etc. You can even change idle speed, fuel pressure, injector timing etc but I don't mess with any of that because I don't understand it and it could stuff something up badly.
@WigglesAndKyle4 ай бұрын
Don't trust this guy, he works for carly im pretty sure. I've seen this guy comment on different videos with different stories about how carly is so good. This is insane
@kiphakes4 ай бұрын
Wow.. I would say I’m shocked.. but I’m not
@DaddyDaughterRC-sw2zb12 күн бұрын
Hilarious how carly advertising popped up twice while watching this ( KZfaq adds) maybe cause i searched for is carly a scam 😂
@athuls792Ай бұрын
Whould have seen the video before buying 😢. BTW mirrors need to be manually adjusted down one time on Reverse gear to set it up first , afterwards it works whenever you put on reverse gear .
@Caff-xw9hq29 күн бұрын
wish I had seen this yesterday...
@CX2388211 ай бұрын
Great review. I saw this device being promoted by certain car KZfaq channels and it looked intriguing, especially owners of VAG vehicles. Shame that it is such a disappointing product and consumer-unfriendly company. Regarding the auto tilting mirror - have you tried different positions for the physical mirror switch, now that you have done the coding change?
@kiphakes11 ай бұрын
Yep.. nothing worked sadly !! I think also think when you see it on sponsored content you don’t see just how slow and clunky it all is.
@SETtheTONE.19 күн бұрын
We need that update on what happened next, great review video as well.
@kiphakes19 күн бұрын
It’s in the works! Carly have been in touch 👀
@ulrikrobert6 ай бұрын
I was lucky enough to have my card expired a few weeks before automatic renewal. Now every 10 days or so I am getting notification about failed payment.
@kriswillems566111 ай бұрын
Came from my mate vince, and I like this channel.
@kiphakes11 ай бұрын
Ahhh thanks so much fella! You’ll like the video out tomorrow at 5pm
@ralphj401211 ай бұрын
If you are within 30 days of purchase then you can reject on the basis of not fit for purpose. Not sure of the cost so not sure if worth pursuing. You did forget to shake it all about after taking the Carly out and putting the Carly in. Personally, I wouldn't turn the seatbelt warning off, you may become an easy target for our esteemed law enforcement establishment.
@kiphakes11 ай бұрын
Seatbelt warning is back on.. by that point I was just desperate to have SOMETHING work
@paulbridgman324 ай бұрын
I was just about to order the premium, thank you for this review.
@MrCyder3 ай бұрын
Regardles not working/working functions...... You have the right to return the product (scanner dongle) and you will receive your money back. Regarding the license, you must read the General Terms and Conditions before signing the contract. And again, regarding the extension of the license, i.e. the "infinite" payment of the annual license, this is how Germany works (And most of EU/Europe). You make a contract for electricity, telephone, and I don't know what else, and if you don't contact that specific company/provider with a written cancellation of the contract before the contract expires, the contract is automatically extended according to what is written in the General Terms and Conditions... of course 90% of people don't read the General Terms and Conditions before signing the contract and then they are surprised. I personally work in tool rental, I have certain AGB and I ask each client if they want to quote the General Terms and Conditions... NOBODY does. Of course, when problems come, I just say that it says so in the General Terms and Conditions, which they didn't want to read before signing the rental agreement.
@cryoine71946 ай бұрын
you have to remember that all the information on the car might be on the car but the manufacturer may make that information on a proprietary protocol for their diagnostic scan tools to detect and not the ISO/ASME/JIS standard communication protocols that 3rd party scan tools can freely use without paying licensing fees
@neilrobinson51157 күн бұрын
I have the Carly BMW/Mini and all brands,I had a new battery put in by Halfords under warranty,It was the same battery as before,I registered it using Carly,I just don’t know if it has registered my battery change,I won’t be resubscribing next year,I will stick to my Autophix and Topdon.
@mobri2a7 ай бұрын
I bought the Carly based on a sponsorship of Legit Street Cars. Everything stated in this video is spot on. Do not buy Carly. I regret the loss of $85 and am sweating whether or not I get dinged for a renewal in a year. I am considering filing a complaint with the (US) FTC.
@kiphakes7 ай бұрын
It’s gross how reputable KZfaqrs are selling the souls to shill this dodgy POS
@jdgarre01110 ай бұрын
I completely forgot about the renewal, which I believe to be part of the scam. They charged me $170.
@kiphakes10 ай бұрын
Christ that’s awful. Scummy company
@xraycat824 ай бұрын
In both cars, Carly said your battery voltage is low. Typically, when doing ECU coding you want to have a battery tender connected to keep the voltage high. Running the car to use the alternator to boost the battery voltage isn't the typical solution. You may want to give a battery tender / charger a try, or replace the battery.
@kiphakes4 ай бұрын
On both cars the battery was fine. Checked both with a multimeter. Like I say in the video I didn’t show EVERYTHING that happened. 👌🏼
@TheMxrrab6 ай бұрын
Thanks for this very in depth video. I will definitely be avoiding Carly.
@kiphakes6 ай бұрын
Glad it was helpful!
@colinboneham738711 ай бұрын
Imo I’m sure the contract is against U.K. consumer law, as to tryin to charge next year easy way is change your bank card and make sure the old one is cancelled.
@robertdavies92211 ай бұрын
Agreed. One for @blackbeltbarrister
@elliottreagan413814 күн бұрын
This thing is crap. I have one, and I recently coded my old Seat Altea XL to have daytime running lights. However... I want to code them back off again, and now the option to code them is gone. I can't do it. So I can't reverse that coding. Great.
@jameshenderson53854 ай бұрын
It's a SCAM!!!
@aarondavey42466 ай бұрын
I used Carly to read, change and reset codes on my BMW X5 50i 2014. It found a lot of code issues that the mechanic didn't. Each time i changed car codes or reset things new, different ghost errors popped up. I tried contact support about it. They gave me some generic options to reset it but they didn't work in the end and the service was so bad I gave up dealing with them. Tossed the unit out and had had the mechanic reset the car. Problems fixed.
@johnmunro49526 ай бұрын
At least if you buy an ordinary standard type OBD2 device you actually own it without any licence that needs renewal.
@wernvt353 ай бұрын
Oh when I bought it 2 or 3 years ago they had the option where you can buy the dongle without subscription, but they said it was not returnable. If you get dongle as part of subscription then it was returnable. But since then they updated a few things as I think people realise the bullshit and they want to protect themselves. In the beginning wothout subscription I could read basic codes and see code description....now you can only see what is wrong, but no codes.....they force you to get subscription for your car or all cars to see basic codes.
@SirSilverFox4 ай бұрын
With the mirror dipping. Typically this will be the near side mirror, and you cannot have the switch you’d normally use to move the mirror, positioned on that particular mirror, as your switch will take priority over the the code. This was the case with my Mercedes.
@kiphakes4 ай бұрын
Believe me I tried many variations and permutations- nothing worked. 👌🏼
@Alan-xk9rk3 ай бұрын
Near side mirror dips down when put in reverse only 👌
@fireman9127014 күн бұрын
I bought one of these just over a month ago how do I cancel auto renewal
@kiphakes14 күн бұрын
Maybe reach out to support? Although judging by a few comments that might not work
@akatom2u3 ай бұрын
Thank you!
@alext88282 ай бұрын
The usual mirror to turn down is the one opposite to the driver's seat side. Check doing it with the left mirror. It's for seeing the curb when you parallel park. I'm assuming that you Brits park against the left curb and need the left mirror to point down.
@ShesThereltd11 ай бұрын
I also purchased this a few years ago and ended up sending it back. because they advertised it as working on All cars but it didnt work on any of my 3 cars. They also didnt have a return policy because they are hoping and preying on people doing a 1 year plan. would be interesting to see how many Subscribers renew there subscription
@kiphakes11 ай бұрын
Did you get a refund?
@iangrumpypirate568donovan317 күн бұрын
They basically keep taking your money each year and ignore emails. I’m currently trying to stop a third payment of £145.89 through my bank. May have to resort to legal action against them.
@kiphakes17 күн бұрын
Insanity! I hope you get it sorted! Let me know
@iangrumpypirate568donovan317 күн бұрын
@@kiphakes I have just received confirmation from them that my subscription is now cancelled. Only took multiple attempts and threatening them with legal action. I am now trying to recover the money they took yesterday through my bank.
@sean959511 ай бұрын
Thank kip. I will stay clear from them things as I am one of them people if I plugged into my car it would probably screw everything up. The car will never run again or cost me hundreds pounds to get it back up and running. again.
@judokadude8 ай бұрын
I belive you can prevent a y payment leaving your bank by getting in touch with your bank directly. Just ask them and they should be able to explain it to you.
@nickepps17466 ай бұрын
You should never code a car with the engine running unless you’re prompted to do so. Always use a battery charger when any device is plugged into the obd2 they draw a surprising amount of current.
@wernvt353 ай бұрын
Carly is useless if you don't subscribe. Mine said mirror dipping is possible on my BMW F10 and did coding, but mirror didn't work. What they don't tell you if your car doesn't have the mirror tilting option installed that coding is useless. Code clearing is also useless. It said it cleared code, but two days later without driving the car codes are back. On my dads 2003 W203 Merc it read the ecu once after multiple tries, after that it failed. Even tried their support and useless. After months of back and forth eventually they said the car is not compatible at this moment....wtf. On all the American youtubers using Carly seems to work or they don't tell you as videos are sponsered, but I get feeling this product is more for American specced European car..... European specced cars as we get in South Africa it just doesn't work. Luckily I used Google Pay for lisence so I stopped renewal on Google Pay.
@dalecousins737311 ай бұрын
have you tried changing the position of the wing mirror adjustment joystick so you are trying to adjust the left mirror as that is normally the position that it needs to be in to enable it as it should let you only use it when you want to.
@kiphakes11 ай бұрын
I did!
@ozymandias79404 ай бұрын
The mirror may not have the motor in it that tilts the mirror!? When you purchase the software, you need to make sure you get the right one for the UK or Australia (RH drive). Many features may not be available for imported vehicles or in certain geographical locations. I have used the Carly scanner on Toyota & BMW's and never had an issue. However, with Mercedes Benz, you can't do anything with it due to the complicated proprietary software on their vehicles.
@kiphakes4 ай бұрын
It has the motor.. it moves with the joystick in the car.
@Doigy4 ай бұрын
@@kiphakes is it possible you need to set your tilt limit. So when you put it in reverse, you would set mirror tilt then see if it changes back when you go neutral /first gear. Just a thought. Probably wrong 😂
@anthonyworthington64953 ай бұрын
In your opinion what is a good DIY scanner
@kiphakes3 ай бұрын
Hmmm honestly, if you just want a scanner, there are some good TopDon ones knocking around I’ve done some videos on them and some competitors
@KazAndy6 ай бұрын
Should i cancel my order before it arrives? Recommend another model for Mercedes B200 range
@kiphakes6 ай бұрын
Absolutely don’t buy one. I can’t specify an alternative maybe do some research on them
@KazAndy6 ай бұрын
@kiphakes cannot find cancellation as I've sent requests but the company send me into circles. Not going accept parcel from delivery company Going look into other models with eyes brightly open. Thank you Saving me time & money
@benweaving11 ай бұрын
You are much better off with an OBD11 Pro device... much better control and access to the cars systems
@ItsJustPhillip4 ай бұрын
Thanks for this!! I was literally just about to buy one today - can you recommend any alternatives that are any good??
@kiphakes4 ай бұрын
I’d maybe look on forums for your specific car and see if there is a recommendation 🙌🏻
@Wrecsam18647 ай бұрын
I was going to buy one until I saw your review. Now going with something else, thanks
@kiphakes7 ай бұрын
You’re welcome 👌🏻
@RichardArblaster Жыл бұрын
Do a chargeback to their payment processor.
@kiphakes11 ай бұрын
I've got a different plan.. will see what happens!! :)
@LymanGreen11 ай бұрын
Thanks for this review Kip I have thought about buying one of these .. I already know I’d have to fight hard in the US to return. I’ll just skip it up front
@firuzmiah97946 ай бұрын
I’ve just ordered mine few days ago now I regret. I’ve purchased by Klarna so will they still be able to renew automatically from Klarna? I’ve did big mistake not reading their terms and conditions. One year subscription I’ve already paid so I’ve lost this money but I don’t want to renew next year. How can I cancel auto renew please advise.
@kiphakes6 ай бұрын
Send it back following the instructions on the site, keep a proof of posting, make sure you let Klarna know
@Thomas-kh7qk2 күн бұрын
But what if he bought premium? I bought premium, payed with MasterCard. It's coming tomorrow. What should I do??
@kiphakes2 күн бұрын
@Thomas-kh7qk if you are in the UK then there is an address on the site to return it to, make sure you send it recorded, and I think it’s only really hard to return if you’ve used the software
@michaelthomas364611 ай бұрын
I would totslly disagree with having the wing mirror or mirrors automatically adjusting after having a car for 2 years before it was written off in July. it was one thing that I went into the user settings to switch off immediately upon reversing down my grandparents drive which is pretty steep to be fair, but the centre mirror pointing straight at the pavement on my side of the road, my seating plus height means I could see the roof instead of out of the back window. the mirrors only pointing at the pavement my side of the road. a police officer on the pavement on the other side of the road, and 2 pedestrians, and all I could see was their toes when looking at the reversing camera. so I for one would disagree with the mirrors pointing down every time you select reverse, whereas keeping them at normal driving height you can see a lot more especially on my grandparents drive. for parking bays not quite as bad, but still makes pedestrians invisable. so no I would say far better adjusting the mirrors yourself. I was looking at iCarly earlier this year when you done the other OBDII testing, but came to the same decission to exclude it from my search list pretty quickly, think I didn't like the subscription on it, as like you said at the end, I would just need it to find the fault, and then put it safe in the car for whenever I would need it next, not like a garage mechanic who would need it once a month or maybe more often. the problem I find with OBDII readers even as someone trained in vehicle maintenance is the description is too vague, that is not someone who has no experience. they obriviate the obriviation several time over it seems. ok so to stop Joe Bloggs from wanting the windscreen washers to go off everytime someone pressed the horn!! but then leaves nothing for those that are trained in basic maintenance.
@kiphakes11 ай бұрын
I'll keep that in mind if I find myself on your grandparents driveway :P Thanks for watching buddy! :)
@marktaylor96785 ай бұрын
Its mainly for when your reversing and can see the kerb so you dont scrape your wheels
@caropreso9112 ай бұрын
when a company tries to deceive me before I'm even a customer I take that as sign not to become a customer.
@joshmerrick47165 ай бұрын
I just bought a Carly for my mk5 golf gti to try and code things in like the dipping mirrors, DRL’s etc and it says that it’s coded the things I’ve opted for but none of the functions are working. Utter rubbish. And I bought the premium package! Trying to get a refund 🙄
@kiphakes5 ай бұрын
Good luck!
@joshmerrick47165 ай бұрын
@@kiphakes thanks 😂
@UrbanCha0s8 ай бұрын
I'm going nowhere near this. Thanks for the vid. Other reviews are mirroring similar concerns.
@kiphakes8 ай бұрын
Thanks for watching- it’s funny how those being paid to mention it find it to be AMAZING 😂
@Maferto10 ай бұрын
Hello, why when Carly is doing the car scan, do I get warnings about the anti-skid system?...I have a Renault Captur
@kiphakes10 ай бұрын
Probably because it’s a bit dodgy.. I don’t trust it on my car
@68vette1110 ай бұрын
Hey this Carly thing is the gift that keeps on giving. Why i would trust a $100 dongle/app to mess around with my cars programming says a lot about my intelligence level. I noticed on the Mini Cooper I tried a couple of things on, like seat belt warning and ability to start it without pressing the brake, I can no longer shut off the car completely with the stop start button on the dash anymore. This car has comfort access so you dont have to put the key in the dock on the dash, just have it in your pocket. Now the only way to turn off the car is to put the key in the dock and then remove it. Did you happen to notice there is no contry of origin anywhere on this product? There is no way this thing is from Germany.
@kiphakes10 ай бұрын
When I complained on their Trustpilot they said (to me at least) that because they are selling the product from Germany, German laws apply.. which I think is nonsense.
@68vette1110 ай бұрын
@@kiphakes Even if that were the case, which I don't believe one bit, they have a location in the UK for returns which would bring them under UK law Carly Solutions GmbH c/o Ogden Fulfilment, Unit 2, Acre Park, Dalton Lane, Keighley, BD21 4JH
@kiphakes10 ай бұрын
@@68vette11 yep.. that’s where mine went back to
@68vette1110 ай бұрын
@@kiphakes Hey got a full refund through PayPal. If you open a dispute, the seller has 10 days to respond. They never did, so case closed in my favor. This suggests to me their policy isn't legal or defensible, so they don't even attempt to fight a dispute.Hope this helps!
@cousinbillybob322424 күн бұрын
It’s a piece of shit and they won’t let me return it (unused).
@agentlanegaming16365 ай бұрын
Just stopped me buying this appreciate that! 👍
@maxfuller53377 ай бұрын
Any follow up on this? Is BimmerCode any better?
@kiphakes6 ай бұрын
Soon! And no idea! Sorry!
@pnojazz2 ай бұрын
I made a mistake purchasing the Carly. I came to KZfaq and read the comments. Carly wouldn’t refund me even though the scanner was over a week from being shipped from Germany to US. DHL delivered via USPS. I met the mailman and refused acceptance. USPS returned it to Carly. Luckily I had purchased via PayPal. I filed a dispute and 3 weeks later I got a full refund! Thank you to KZfaq for saving me $145. I was not aware when I purchased it that it only works with 1 car, instead of any car. This is a total CON!!!😢
@kiphakes2 ай бұрын
If you see any car influencers trying to sell you a Carly, put your story in the comments- show people what a scam they are
@Thomas-kh7qk2 күн бұрын
How can I return it? Mine is coming tomorrow, I bought premium for my car. Am I fucked now?
@kiphakes2 күн бұрын
@Thomas-kh7qk personally if you feel like you want to return it, don’t open the software, don’t use it - just contact support
@bernardicasapic87095 ай бұрын
can you give me advice to what obd to get to do stuf like that for my audi a6 c6
@kiphakes5 ай бұрын
I can’t.. but someone else might..
@Slugworth88Ай бұрын
I'm so glad i watched this video, its actually abysmal. shockingly Bad
@jameshenderson53854 ай бұрын
Please keep us informed if you get your money back please.
@68vette1110 ай бұрын
I believe I saw it awhile back on an automotive KZfaq video by legit street cars and samcrac. I know better than to buy a paid promotion, I believe it's more likely now that I can be a Laird or Lady in Scotland(Established Titles) than Carly being able to code my 3 Mini Coopers lol or even just connect at all to my Dodge truck. I also tried to get rid of seat belt chimes, tilt mirrors etc., nothing. But the whole reason for buying was to reset adaptations after a timing chain replacement, just says my engine isn't supported lol . Your channel is fun, subscribed! Oh I'm not hoarding Mini Coopers, I buy broken ones fix them and sell for a profit. Should have just bit the bullet and bought an Autel or Launch etc, no one pays more than a skinflint. Cheers!
@kiphakes10 ай бұрын
Ahhh yeah I recently commented on one of Samcracs videos about his pushing of them and got a very polite PR friendly response. It’s very frustrating , clearly Carly have deep pockets from not refunding people! Thanks for subscribing!
@68vette1110 ай бұрын
@@kiphakes Did your customer service responses from Carly include a lot of like smiley faces? Sign of a really professional company there lol, I mean $100 isn't going to kill me but that's like half a tire haha.
@paulboyne8786Ай бұрын
Simple ways to get your money back. OPEN A CHARGEBACK WITH YOUR BANK 😉
@nickepps17466 ай бұрын
What a shame, it sounded like it was a good device. Disappointed to have this advertised on the late brake show.
@kiphakes6 ай бұрын
They pay a LOT of money to people to advertise it.. wonder where the money comes from ?
@MMGFit5 ай бұрын
I got Buyers remorse now 😅😅😅😅😅😅
@user-gp7yn9bc1m9 ай бұрын
unfortunately i orderd from them 2 hours ago !! didnt get the scanner yet and they wont accept to refund me !! what the heck ?? affter understanding that there is nothing to do with this scanner without subscription i thought to myself ok let me just cancel my order than what wrong with those people ?!
@kiphakes9 ай бұрын
They are scammers, pure and simple.. disgusting company.
@user-gp7yn9bc1m9 ай бұрын
@@kiphakes I am thinking of getting my visa company to cancel the charge just wondering if it's possible
@kiphakes9 ай бұрын
@@user-gp7yn9bc1m I'd definitely try if you don't want it!
@bigbruce15178 ай бұрын
Mirror dip doesn’t work on my Skoda either. Waste of money in my opinion.
@kiphakes8 ай бұрын
Absolutely!!
@MadeinSA6585 ай бұрын
Yup I got caught 4 years ago. Paid for the scanner and paid for software and now I have a useless piece of hardware that I cannot use. Don't buy this product. Its a con!!!
@caropreso9112 ай бұрын
I refuse to buy any subscription software . Ever. Can't tell me what the renewal is and you have to call to cancel . Don't put up with this stuff.
@curtisj21659 ай бұрын
Funny how influencers haven't been promoting Carly for months. I wonder why
@kiphakes9 ай бұрын
Samcrac did in a recent video! And I’m sure Mat Armstrong used one fairly recently too..
@curtisj21659 ай бұрын
@@kiphakes i haven't watched them for a while now, Car Throttle & Legit-street-cars used to promote Carly endlessly
@rubenmarien25344 ай бұрын
You were way to friendly :D
@simonchandra802612 күн бұрын
You can't code with engine running
@kiphakes12 күн бұрын
I couldn’t code WITH it running either
@anthonybeaman62136 ай бұрын
Why didnt you run the car to charge the battery above 12.5v ??
@kiphakes6 ай бұрын
The battery was very much above 12.5v
@burimi899 ай бұрын
Any luck with returns process?
@kiphakes9 ай бұрын
Sorta.. got a follow up in the works
@burimi899 ай бұрын
Looking forward to your update vvideo
@daveelphick248511 ай бұрын
I am very sorry for you kip 😢
@daveelphick248511 ай бұрын
Hope you get it sorted Thsts not right at all 🙂
@kiphakes11 ай бұрын
@daveelphick2485 thanks dude!
@daveelphick248511 ай бұрын
It’s not right hope y get your money back
@TheMxrrab6 ай бұрын
@kiphakes did you get your money back?
@kiphakes6 ай бұрын
Sorta.. Was a fight! Will follow up soon!
@Chris-hy6jy5 ай бұрын
I hope Carly is losing a shed load of money due to their crap business practices! Hopefully they'll be out of business very soon. Only give your money to businesses with integrity.
@kiphakes5 ай бұрын
I really don't think they are, with big Car KZfaqrs shilling their products, they will be getting in more and more business..
@aFREELONEWOLF3 ай бұрын
DON'T JUST DON'T BUY IT
@DainSmart-vm7pc7 ай бұрын
Works only on German cars (vw.bmw.audi.merc,s).
@kiphakes7 ай бұрын
Cool.. but that’s not the problem.
@DainSmart-vm7pc7 ай бұрын
@@kiphakes it is if you have got a ford fiesta someone gave me a carly for free that poor guy is in for rough ride with subscription this i think ill ring and tell him and show him this video he ain't going to be pleased 🤨 £170 😱
@mikenco10 ай бұрын
"don't think it'll make too much difference"... what if that's the reason you didn't get on with the app?
@kiphakes10 ай бұрын
Literally go through this later in the video..
@seinar7510 ай бұрын
remember every car is unike. so they cant say on the page what it can do on YOUR car :)
@kiphakes10 ай бұрын
But even with the app working and plugged in it still shows you things that won’t work on your car..