I have ksoc10 device but i dont know how i can clean cylendrical filter can you help me? window filter need to clean?
@XxleboXx5 ай бұрын
What does E01 mean?konsung KSOC_5
@idrissreghmit3682 Жыл бұрын
hello I have a brand oxygen concentrator when I turn on the device, it works then I adjust the flow for example to 6L it works and you feel the o2 then a few seconds it starts to decrease the flow on its own then it blows again, I mean it does not give the flow rate that I chose continuously, what is its problem
@jiangsukonsungbiomedicalsc5534 Жыл бұрын
Can you share your company and contact information if possible?
@dramaness846 ай бұрын
Why the oxygen change from 95 to 0 only split seconds? Is it normal?
@jiangsukonsungbiomedicalsc55346 ай бұрын
Yes, it is normal
@salim2374 Жыл бұрын
how to change the air filter please
@jiangsukonsungbiomedicalsc5534 Жыл бұрын
Just remove the original air flilter and replace new one.
@gymad2 жыл бұрын
Wbt the timer ? Will it run infintly ?
@jiangsukonsungbiomedicalsc55342 жыл бұрын
May I know your company name, email and whatsapp? I will send detail information to you.
@jiangsukonsungbiomedicalsc5534 Жыл бұрын
There are time function, it is normal.
@sankarrao31287 ай бұрын
What is E02 Please explain me???
@jiangsukonsungbiomedicalsc55347 ай бұрын
Pls offer your email and whatsapp, I will offer the solution to you.
@soufiansoualhia84306 ай бұрын
My device is broken and the code is E02. Please clarify, thank you
@jiangsukonsungbiomedicalsc55346 ай бұрын
Pls offer your whatsapp and email, I will send the solotion to you.
@listentoyoursoul8763 Жыл бұрын
how one can come to know that oxygen purity has dropped in machine. Is there any display for oxygen purity level or any alarm for such
@jiangsukonsungbiomedicalsc5534 Жыл бұрын
If you buy basic configuration, there's no display oxygen purity. You should buy oxygen concentrator with oxygen purity alarm.
@mikotrasmonte109610 ай бұрын
Our oxygen concentrator always in ⚠️ warning i don know why. Can you teach me what is wrong
@jiangsukonsungbiomedicalsc553410 ай бұрын
Pls offer the error code?
@ayyoubdaraoui7102 Жыл бұрын
Dear Sir/Madam, We are a medical equipment maintenance company based in Algeria, and we have recently received several oxygen concentrators of your brand that are displaying the error E31. According to the technical manual, there seems to be an issue with the oxygen sensor. We are writing to urgently seek your assistance, as the individuals relying on these devices are in critical condition. We greatly appreciate your prompt attention to this matter and kindly request your immediate support in resolving the problem. Given the gravity of the situation, we kindly ask for a swift response and guidance on how to rectify the error with the oxygen sensors. Please let us know if any additional information or documentation is required from our end to facilitate the troubleshooting process. We sincerely hope for your swift response and collaboration to ensure the continued functionality and reliability of these essential medical devices. Thank you for your understanding and cooperation. Yours sincerely,
@jiangsukonsungbiomedicalsc5534 Жыл бұрын
Can you share your company and contact information? I will send more information to you.
@jiangsukonsungbiomedicalsc553410 ай бұрын
Can you offer your whatsapp? I will send the solution to you.