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Somebody should have given her a hug afterwards. They acted like she was contatious or something. We don't know why she grew her hair that long, and the emotional pain that may still be there. I'm sending some love and a huge hug to her for her courage. Beautiful hair!

Imagine how light her head felt after having all that hair cut off!!

She was extremely brave to have taken such a drastic initiative to free herself from the deep emotional maternal bond. God bless you sweetheart, as you heal.

Never have I seen a person who so clearly had a story to tell interact with so many people who so clearly had no interest in hearing it.

As a retired stylist and salon owner. I was very upset to see that no one comforted this young women. No one tried to build a rapport with her. When you physically touch people all day the energy you give should be healing. Your skills will make the hair look good. But how does the customer feel when they leave your salon? Her facial expression said it all.

I’ve never been to a salon where no one talks to me, I feel bad for this lovely girl! She deserved to be treated with kindness

Wow! I would never go back to a Salon that treated me like that! He smiled at the first of the video & said she was crying. Made me sick to see him smile & she was hurting. And she sat their the whole time & no one talking to her or comforting her. No telling what al was going thru het mind. As she sat there. Wonder if they treat everyone like hey treated her with the silence treatment? This is the first time i seen a video like this & it really upset me 😢! I felt so bad for the girl. To the girl that got her hair done. I dont no you. But, wished i was there to comfort you in your time of need. Sorry, for the way you were treated by this Salon!!

I never wanted to hug someone in my whole life! I’ll send it energetically. Bless her heart, talk about losing part of yourself! Love the natural curl and I have never seen such gorgeous eyebrows! Amazing! Sending Love! 💕💖💕

we girls are so emotionally attached to our hair. i feel her

No one should go to this salon. Straight using someone's trauma for their gain. He straight up smirks the whole time. Disgusting. That woman is so brave. We are all sending you love. ❤️

There was no gentleness in his hands while cutting and combing. I felt every yank on the hair and head - oh my the scalp, the pain. No other words. Love to the young woman.

My dear child,don't cry over cut hair. This is a brand new beginning for you. Hair grows back and very quickly at that. You are a beautiful young lady. I am so proud of you.

Girl, you are GORGEOUS inside and out. The cutting of this hair is the beginning of a new stage of life for you. I'm sorry it didn't seem like you had much support at the time, but there is an entire community here who has seen this video and is sending you SO much love, compassion, empathy, and positive energy. I'm proud of you for taking this enormous step - and you are loved!!!

her mum would brush her hair as a child. When her mum passed away, she promised her mum she would never cut it, her tears are because she felt she let her mum down by cutting it.

Beautiful girl. Beautiful hair. I'm so sorry for the loss of your Mother when you were young. I pray you have a blessed life and may God keep you always close to Him.

Tell the beautiful lady that her mom is always in her heart and never far away ❤

I read on a Facebook post that when she was a child her mother used to comb her hair, and she asked her not to cut her hair. So after her mother died she decided to not have a haircut for her whole life. But now she was pregnant and having trouble because of that. So she decided to have a haircut. She said that she hopes her mother would understand her problem. Ps: I read this in the comment section of same post on facebook. Don't know her personally.

I'm sorry this young lady did not receive more compassion from the bystanders during what was obviously an emotion time in her life. It does not matter why this lady decided to let her hair grow as long as she did or why she is coming in to now have it cut shorter. I would never go to this salon for any service if they are so cold as this.

This poor little girl, this is probably the first time she’s been shown love and attention in a very very long time., if ever.She’s such a beautiful little girl.

I feel so bad for her she was so upset and no one would even try to comfort her i hope she is doing a lot better and she has a great and happy life💕

the way everyone is just staring at her at the back but literally nobody is talking to her she needs a hug

That was gut-wrenching. He came at her straight out the gate with scissors, wordless and cold. I started crying, too.

She’s gorgeous. I bet she’s going to feel so much better after a week or two once she processes her emotions.

Don't cry your hair will grow back. Plus you have such beautiful eyebrows too 👍👍👍👍

She has gorgeous hair! What a beautiful crown she has been graced with! Very beautiful young lady. She deserved much better hospitality, privacy, and kindness than what was given!!!

Nah... I'm not buying it. This "story" has so many holes that the viewer needs to fill in for themselves with their emotions. Why would someone just walk into a salon and he just assumes "I'll cut her hair and this is the exact length" no discussion? No evaluation of her hair? It was obviously thought out because there's a camera man! Plus that hair looks like about 3 days of hair found on a salon floor. The uneven coloring. Like when did she bleach 12 inches of her in the center of that rats nest? Plus the nonstop crying with zero talking with the camera zooming up inches away from her face. Half her hair was pulled up on her head and then the hair got thicker and thicker the longer it got, nah, hair doesn't get thicker it naturally thins at the ends especially naturally curly hair because it needs more moisture that straight hair and tends to break off without proper care and that hair wasn't taken care of at all. Plus at the end there was no self soothing hair touching. My hair was over 4 feet long a year ago. I hadnt cut it in years. It's thick and very healthy. I had almost 3 feet cut off and after it was cut and styled I kept feeling it in the back so my brain can comprehend it was gone. She just walked out like nothing. Totally fake for views.

Why do I feel like this is completely fake? To me it just looked like balls up extensions in a massive ponytail. Her "real" hair already had some layers in it. I'm not buying it. The camera was also already outside with her before she walked in. STAGED! I'm shocked by all the people in the comments who aren't seeing through this crap.

Something similar happened to me. My father passed away, then I lost my job as Covid hit and I didn’t go to a salon until recently. I wasn’t trying to grow it or keep it. I just stopped caring. I knew how I would be treated at the salon, so I made arrangements with one of the ladies that worked there to come to my house. I will never let myself get into that mess ever again. It was terrible and we all grieve differently. My heart goes out to her. ❤

I wish we could’ve learned her story and why she decided that it was time to be able to let her hair go and what led up to her hair getting like that to begin with. I’d like to know her story instead of just see her cry. It’s sad and definitely hard to see some of these other comments. It was clearly a very emotional experience for her and I wish her the best.

What a beautiful girl. Yes, her hair ended up being stunning. But the fact she sobbed softly the whole way through, without one stinking word from anybody? Is shameful! Have we really lost empathy, sympathy, kindness and understanding? This girl needed a boost. An uplifting compliment. A hug. It was lovely to see how her hair turned out. It was so painful to watch, but I found myself caring so much about how she would feel. I guess I'll never know. Her exit was as silent as her whole experience. Remind me to never go to this salon.

Man fühlt sich sofort angenommen, so wie man ist. Einfach wunderbar,, diese Videos bewegen und berühren mich ganz tief. Herzlichen Dank dafür!!!Weiterhin viel Kraft und Freude und Verständnis für jeden ,der bei Ihnen Zuflucht und Geborgenheit und Hilfe. Sie berühren nicht nur die Seele, sondern auch das Herz. Seien Sie weiterhin gesegnet und vielen lieben Dank dafür!!!

That turned out so beautiful. I think once she gets some compliments and time to get used to it, she'll learn how much better it is and even love it. 😃😃👋👋💖💖

What in the world just happened here? So many questions. Am I the only one concerned for this girl’s safety? Why did she have NO ONE in her life to help her with this for so long? No one thinks it’s at all suspicious that she just walks in all alone at night looking like she’s been stored in a basement for 20 years, and then walks away alone?

How is everyone around her so disconnected? From when she walked in, literally hacked her hair off, she was obviously distraught. She entrusted you with yearsssssss of her life, gone in less than a minute and seriously employees just gawking, giggling, straight faced and cold towards an obviously emotional lady. I don’t know you lady…but I feel for you and I hope you’re doing okay.

What a beautiful Soul. I hope she finds relief from her pain 🙏

This girl is so young. I pray she has a chance to have a better life after your blessings 🙏

I'm so sorry for the girl. No one even comforted her...they didn't even offer her a sit before they just chopped her hair off.

The staff sucks for this. To the woman, everyone here is so proud of you. I know this was an intense experience, so I hope you were able to see the comments and feel a sense of faith in humanity. We see you although the people right in front of you seemed not to. Much love ❤️

Someone needed to give her a huge hug. Sending you a spiritual hug, miss. ❤

Aww what a beautiful young lady my heart broke for her when I seen the tears and im so sorry she no longer has her mom maybe the hair can be donated to help others . I think she showed strength and alot sadness and thats ok she needs to go the motions im praying her hearts heals and smiles again cause im sure her mom is so proud of her .

What tenderness this girl made me. I saw that she was crying, but there was no one with a few words of comparison? All cold as ice?😮

Did you really just shove a camera in her face while she was crying?

El que se haya dejado crecer su cabello por la pérdida de su mamá no tiene nada de malo, con todo el respeto a la joven y sin querer lastimar sus sentimientos, pudo buscar a alguien que le ayudara a mantener su cabello largo. No se cual fue la situación que la llevó a perderla , pero siento que de donde esté su mami estará feliz de ver lo hermosa que es su hija y que después de tanto tiempo la recuerde con tanto amor. No llores princesa , te ves hermosa!!!

Beautiful video, even with very cold, and insensitive staff for an emotional time. She reigned supreme! ❤🎉

So hard to see the people laughing at her, she's such a beautiful and brave girl. Bless her

This was interesting…why was she treated so oddly? Literally the most unfriendly salon I’ve ever seen. I did like how there was a hair product assistant that was in charge of shaking up the hair mousse. Also this video felt semi-exploitive. Clearly there were mental health issues coming into play with the weeping customer and yet the camera person kept zooming in to document her anguish. Hmmmm, weird.

Cómo ubieran más personas como uds hay tanta gente que necesita un abrazo o un plato de comida caliente gracias por su obra maestra con ésta pobre mujer

Just wanted to hug this beautiful lady! ❤️🦋She is so gorgeous! Great hair cut ! 💕stunning 🥰

That is a valuable lesson to all. Letting go, might be hard and sad but always comes with loosing a burden and reveals true beauty within/underneath.

To the brave girl who cut her hair: I'm so sorry to see you upset and crying. I'm sending you lots of hugs and tissues, you really needed comfort and support during this change. My words won't bring the peace your precious soul deserves but please know you are a beautiful woman no matter what you look like and any mother would be proud of having a daughter, such as yourself, that keeps her so close in her heart.

Why did he cut her hair like the tangled movie...I mean, he could have left them a bit longer...brave girl

Por que será que ela deixou o cabelo chegar naquele nível de cabelo? Uma moça bonita! Ah e obrigada por legendar o video. 🇧🇷

I skipped most of it to see what she looked like at the end, the rest of this clip was cold and unfeeling. My heart goes to this young woman....lost my Dad a few short months ago and I miss him everyday. Sending love and hugs to this beautiful young woman 💜💜

You never know what people have gone through. My heart goes out to her❤️

Wow- what a BEAUTIFUL young lady with gorgeous hair. She could be a model she’s so gorgeous . I wish I had thick hair like that but I truly wish she will be ok and glad that she’s taking a new step in life, and that life will be good to her.

She's gorgeous in her new look 😮 don't be sad girl you can grow ur hair again. 🌹

Just my thoughts: This hair must have represented something painful that happened 20 years ago… She must have gotten tired of holding onto soul binding event. She’s ready to let go, and start living again.🙏🏾🌹 Sidenote-She is absolutely gorgeous!

How awkward was this video, not a word was saying to this brave girl, taking a step for cutting off all that hair, it clearly had a story behind it, no one said anything to her, better years are coming for you princess, never give up!

People don’t realize that hair holds spiritual energy and your hair is very spiritual and connected to you spiritually and that is why many people cry when they get their hair cut after a long period of time or never ever getting their hair cut before.

Hope she loves her hair! She is natural beauty anyway! Bless her!

Do not be negative about her long hair, and do not Judge her. she is beautiful with short hair too.

She’s a beautiful young girl and the salon’s cut made her beauty shine through. That was a traumatizing experience for the young woman but the salon didn’t badger her and let her experience it. The results are stunning and now she has spring in her step compared to when she walked in. Gorgeous!!!! She looked like a movie star.

She has beautiful hair, she looks amazing. She has to feel so much better, even though it was hard im am sure as long as it was. She looks wonderful ❤

Such a beauty! This video was dropped 2 years ago post-COVID. I dont know what was discussed before the video was filmed, but the girl already knew she was going to be filmed. She must've felt humiliated and embarrassed. I would, too. If you noticed, she walked out without paying. I wouldnt be surprised if she was seen and offered a free cut. Good for her.

She is really crying 😢 I feel for her. But it will be ok, and it will grow back. You are still a beautiful young lady ❤

She has to be at the Guinness World Records, her hair is very long and thick. Besides, do not throw that away. You can make many wigs from that hair and give it as a gift to our cancer patients.

She has such amazing eyebrows!!

But if you comfort someone like this the tears are worse. She had made her mind up. Give her the quietness she needs to be strong. 🙏❤️🇬🇧

It was so odd how nobody was talking to her or reassuring her. I hope she knows now how very beautiful she looks with this new haircut.

I wish people demonstrated a more sympathetic side to her. I appreciate their professional ethics and the fact that they do observe very sincerely. However, there are times when you need to be a bit more considerate than required. A smile, a pat on the back, a hand on the shoulder, a hug can heal someone so deep that he/she can progress with contentment. Hair has a deep connection with human psychology, especially women. To her, it seemed a release of her pent-up emotions, tied vigorously since ages. May be she wanted to seek closure to something significant in her life and move ahead with love and forgiveness. Had she been shown a little more love, she would have felt completely resolved. I hope she's good now and living her life to the fullest. God bless her ❤️

Hát a videó láttán folytak a KÖNNYEIM 😢😢 😪annyira meghatott, hogy a mai könyörtelen világban még léteznek ilyen csodálatos emberek, akik önzetlenül tudnak és képesek segíteni azokon az embereken, akiket még csak nem is ismernek, hogy jobbá és szebbé tegyék az életüket, hogy a jövőben a segítségükkel tovább tudjanak lépni a szebb jövő érdekében. Nagyon köszönöm NEKIK. 🙏🙏🙏 A JÓ ISTENKE áldja meg ŐKET, AMÍG CSAK ÉLNEK és nagyon sok erőt, nagyon jó egészséget és boldogságot kívánok nekik tiszta szívből 💞💕💟💝💖💗💓❤️❣️🙏🙏🙏

I kept waiting to see ANY sort of empathy, reassurance, comfort or simply some conversation with the client. My goodness, it felt like she was not even treated like a person. What a extremely cold environment. Just take the $$ and... Someone could have offered here some water, held her hand or something UGH!! As beautiful as she is I do not think the results were premium. I know salons that would have done a much better job. Her beautiful curls could have been more defined while still achieving a wispy affect. I pray she is happy.

Man this whole video is absurd and how the filming person keeps going near her while she cries. How disrespectful can somebody be.. Kudos how she managed all of that. wish her all the best you don’t need a goodbye from people like that

She was so heart broken and sad. She's so incredibly beautiful. I wanted to hug her. I wished someone in that salon would have given her more sympathy and hugged her.

I feel her feeling don't worry it will grow so fast ...YOU'RE are a lucky person have so much hair for me very thin can see the scalp even i use anything to make thicker but nothing improving

So gorgeous, I love it! I wish my hair looked exactly like it!

I just hope she gets the help she needs because for her hair to get that long & that bad something emotional/psychological had to be going on. She is still beautiful no matter what hairstyle she has

We can't imagine how our minds react to things we go through in life. If we stop to think: what was the "weight" of that hair in her life? What was like leaving it behind? What was the feeling of becoming a new person? She's very brave and beautiful! 👏🏻👏🏻👏🏻

Poor girl. I’ve never seen such emotionless cold people in one room 🫤

She is beautful you did a great job l love the curl/ wave

Everyone in here complaining that she never got a hairstyle or colour. But no ones talking about how her hair has natural highlights or how her curls are thick and gorgeous.

Damn! That hairdresser is so quiet. I'm surprised he doesn't talk to his clients. In the US the stylist would of known most of your life sitting in that chair ! 🤣

I bet she felt sooo much relief from the weight of that hair. Now she'll live a healthier life - no neck/back/shoukder/hip issues. Her hair looks beautiful after the cut. ❤. I'm guessing her lovely locks were donated to make many wigs for those who need one.

I don’t have even a tenth of this person’s hair, just down to mid back, but the salon made me sign a waiver before they would cut it short. It’s an emotional experience for some of us, even the professionals, even more so for this woman considering her circumstances.

So she just walked in and without saying a single word the stylist knew what she was there for , every one was quiet as if they are in the movie "the quiet place" , no one tried to comfort her even for 1 second and after everything she just walked out quietly , like seriously who is believing this was legit?😑

I can't imagine how much that weighed. Literally every person I've known that has super long hair, which isn't even half as long as hers have had neck, back and migraine problems

You are going to get better everyday, my Dear. You have a great head of hair!

I’m so sorry for the trauma you had of having all that long long length cut off. I get it. You are Courageous, Beautiful, and Strong 💪. I pray this was your choice alone. Such a change is difficult, even if you want it. God Bless You and Give You Peace. 💙💙💙💙

the staff in the back laughing, avoiding being around her as much as possible, and the fact they were shoving the camera into her face while she’s crying made my heart hurt for this girl. If it were my salon, they’d all be out on the spot. Clients should never be avoided and made to feel like a disease or a cheap source of entertainment. This girl was clearly going through a lot and the situation was handled by the other stylists like a joke. If she asked not to have a conversation that’s one thing but otherwise completely ignoring her and on top of it laughing at her is actually just really gross behavior that should not have been tolerated by the client or the owner. I hope she either goes to a different salon in the future or learns to cut it herself.

I find it strange that the hair dressers weren't talking to her and encouraging her.

He did the right thing. She doesn't need enablers but some one to help her get through and move on with a life. Sometimes it takes a disinterested or disconnected person to do what others cannot. He was great. I would like him around if I ever need truth or help. That crying is purging and therapeutic. She is healing. She just dumped a lifetime of baggage following her around.

Her parents may have really liked her hair as a baby and refused to cut it. Looks like it became a huge part of her identity. So good that she finally cut it all off. She looks beautiful!

Quite the emotional connection she has to her hair. It must have represented a major struggle in her life from long ago. I hope the cutting of the hair brought her some peace. She looks lovely. I hope she is okay..

Something seems odd here! I genuinely think it was a hairpiece! Added to her nice ACTUAL HAIR Look closely. I've been a hairdresser for 30years.

She must’ve felt so relieved once they cut off her hair! Literally, and figuratively…all that weight is finally off her shoulders now. I wish you nothing but peace clarity and happiness as you settle into the new, always beautiful amazing you!

Being a past haidresser for more years. Than I care to remember. That was one of the best thing the rapport between you and the customer. I missed that terrible. When I had to give up

There are no words to describe the arrogance and rudeness displayed towards this client. Ego is definitely at the forefront of this salon👏

I feel so bad for her they were very rude especially the two girls in the back who were looking and laughing they’re disgusting shame on everyone who laughed at her just imagine yourself in her position god bless her she deserves better much love for this young and beautiful woman 🤍

She has such beautiful natural curls! Truly a beautiful young woman.