Conflict in the workplace is inevitable. Strong personalities and high stress can often lead to butting heads, but it’s in these conflicts that great ideas are often born. To resolve these issues strategic communication is essential. Difficult conversations aren’t easy, but making them effective is an imperative part of your leadership toolset. In this edition of Leadership Today, join author and consultant Marlene Chism to learn the skills necessary to navigate high conflict environments and create drama-free cultures and build better communication and relationships. Everyone won’t always get along, but don’t let that stop you or your organization from fulfilling your mission.
ABOUT MARLENE CHISM
High level leaders seek Marlene’s expertise as a thought partner, advisor or coach when going through periods of transition or change. Organizations seek Marlene’s leadership development courses to teach mid-level and senior leaders the strategic communication skills to initiate conversations that get results and increase accountability.
She’s the author of four books, including Stop Workplace Drama; No-Drama Leadership; 7 Ways to Stop Drama in Your Healthcare Practice, and From Conflict to Courage: How to Stop Avoiding and Start Leading.
Marlene is an expert on the LinkedIn Learning platform offering courses in Anger Management; Difficult Conversations; Difficult Conversations for Managers, and Working with High Conflict People as a Manager.
Marlene has a degree in Communications from Drury University and a master’s degree in Human Resources Development from Webster University. She’s an advanced practitioner in Narrative Coaching.