Lenovo: Fix Windows Hello Fingerprint Error Your Device Is Having Trouble Recognizing You Lenovo PC

Рет қаралды 15,410

9 ай бұрын

Lenovo Laptop: Fix Windows Hello Fingerprint Error Your Device Is Having Trouble Recognizing you, try again
Step 1) Check power management settings
Right click your fingerprint reader device and choose Properties, go to the Power Management tab and uncheck Allow the computer to turn off this device to save power.
Lenovo Fingerprint, Synaptics , Goodix
Step 2) Restart Credential Manager service
Step 3) Disable and enable your fingerprint reader
Make a right click on Fingerprint device and click on disable device and then again make right click on click on Enable device.
Lenovo Fingerprint, Synaptics , Goodix
Step 4) Roll back the fingerprint sensor driver
Make a right click on Fingerprint device and select Properties, go to the driver tab and click on Roll back driver.
Step 5) Uninstall Fingerprint (Lenovo Fingerprint Manager Pro, Synaptics Fingerprint Driver, Goodix fingerprint) from device manager as well as apps and features. and then Download latest drivers for your fingerprint reader from system manufacturer’s website.
Open Device manager, make a right click on Fingerprint device and select Properties, go to the driver tab and click on uninstall.
Also uninstall Fingerprint driver from Apps and Features .
Restart your PC
Lenovo: support.lenovo.com/us/en/
HP: support.hp.com/
Dell: www.dell.com/support
Step 6) Remove and recreate your Windows Hello Fingerprint
Step 7) Remove and recreate your Windows Hello PIN
Step 8) Update System BIOS
Step 9) Perform Windows Clean Boot
Step 10) Run SFC and DISM Command
sfc /scannow
dism /online /cleanup-image /restorehealth
Step 11) Create a new local account
Step 12) Reset PC - Create a backup before reset as this will result in data and app lost

Пікірлер: 41

@cesarsantana2499 9 ай бұрын

the roll back method was the one that worked thanks men!

@rfrimark 2 ай бұрын

The third option worked like a charm. Thank you.

@optimo9876 9 ай бұрын

On Lenovo, my scanner would not work after an update. Roll back driver did the trick. Thanks!

@inotraul3080 6 ай бұрын

thanks you!! it works

@lezchae 8 ай бұрын

Thank you so much, #3 was clutch!

@user-ds7nq7rf8d 6 ай бұрын

Step 4 worked for mine! Thank u a lot!

@DevTilwani 7 ай бұрын

Thank You so much roll back method worked for my lenovo laptop

@KISHORKUMARS-ex3sv 2 ай бұрын

Thanks Brother, Greta Video. When roll back the driver, My fingerprint started working.

@bryanbroqueza5303 2 ай бұрын

Roll back driver worked on my laptop. Many thanks.

@ashmeetsingh7259 9 ай бұрын

GREAT VIDEO BRO, REALLY FIXED MY PROBLEM. BEING BUGGING ME FOR A WEEK.

@owencoopersfx 3 ай бұрын

Thanks. Uninstalling the driver and restarting did the trick for me.

@imyourangel8528 7 ай бұрын

I'm using Lenovo and rolling back to the previous update works for mine. Thanks alot 😊

@rozapadhi7511 Ай бұрын

Thank you so much 🙏

@user-wj1cq6og8y 22 күн бұрын

awsome! for me the only thing that worked was changing PIN code. thank you!!

@jagadeeshd6369 9 ай бұрын

Thank you sir jii. Work....😮❤❤

@tribaltechno 7 ай бұрын

thank you! the rollback worked foe me

@ujjwalpuri6878 Ай бұрын

thank you so much brother❤❤❤...The roll back method worked

@user-kd3rv2xf4p 7 ай бұрын

Rollback works! Thank you so much!

@KIM-do9dw 17 күн бұрын

Thanksssss so much for the video the roll back method works for me 🙌🙌

@Razex10 6 күн бұрын

thaks bro your 5th step worked for me this video is worth for me

@funny9579 8 ай бұрын

thx a lott.disabling finger print sensor made it work

@kurtbriangarrovillas7258 7 ай бұрын

Thanks broo! the roll back method worked for me

@7tygamer 7 ай бұрын

Thank you 😊

@diegofuster 4 ай бұрын

Thank you for the help!

@mg9854 8 ай бұрын

Thank you very much sir! It's the third method (rollback) that fixed it for my Lenovo device, and it also seems like this specific method worked for others as well! Any idea why? Thanks again!

@stern2407 8 ай бұрын

THANK YOUUUUUU THE ROLL BACK WORKED

@adityamore1659 6 ай бұрын

Thank you bro update driver did the work

@dr.respectdis7895 8 ай бұрын

thx alot brother

@infotanzir 8 ай бұрын

On lenovo. Roll back is working. God bless you.

@dark.desire_ 8 ай бұрын

I tried every way 😞 but stil same problem.kindly help me what should i do next ??

@ayomideadeoye2185 4 ай бұрын

How did you update please

@saicharan3599 8 ай бұрын

roll back method fixed my problem

@jkb1904 4 ай бұрын

But I can't open up my Lenovo laptop to get into the files because I need to unlock it with my finger print and finger print sensor is not working. Is there any way around?

@Able388 2 ай бұрын

Did you fix it?

@jkb1904 2 ай бұрын

@@Able388No. I had to reset laptop to factory settings.