Guy in white shirt smashed it, passionate, knowledgeable, a credit to the company. At last someone who isn’t scared of a camera, other places could learn a lot..

Great lab technician. Not only is he friendly and informative, but he must be doing a good job as Costa coffee generally tastes pretty good.

That lab tech was the greatest. I can understand why they didn’t want him filming but I guess it turned out all right. Kudos to the guy that gave DJ a coffee.

What a great company such friendly staff. Makes a nice change.

Really impressive greeting from the Costa expert. Credit to company and industry.

A proper company with a nice attitude well I’m off for a Costa there you go what simple advertising is that !

Yes the first guy had a lovely demeanour! He is a natural at engaging with the public, and i hope that a promotion is coming his way in the near future! He 'embodies professionalism & courtesy'! Respect!😊😊

... DERICK... THE LEGEND OF COSTA.. HOPE COSTA IS PROUD OF THIS ABSOLUTE GENT, CREDIT TO COSTA.

Lab guy Derek was a credit to the company, plus a free coffee, big up Costa.

You got your Costa Coffee .. Nice job Costa 👌👍☕☕☕

Complete and utter shock with response. Great advert

Top Geezer, very interesting.

The nutty professer in the oversize white coat absolute gentleman

He's very good giving u a free coffee,

One of the best audits I've ever seen. Great to see an auditor that is courteous when staff act with courtesy toward you

The guy in the white shirt, he seems like a really great guy and a credit to Costa. I have to be honest though, as a self confessed coffeeholic, I'm a bit jealous of him because he has my dream job.

Costa was formed in the UK in 1971, was bought by Coca Cola Corporation in 2021 for £4bn

The point was, he was NOT security but a worker. Security seems to come with a tag (a$$h0le)

Wow, COSTA seems to have stellar staff! I am not into coffee, but after this video and how they reacted I am very tempted to just try their brand thanks to this video. These guys are genuinely nice and open so far they can, even made you a coffee which is something you don't really see often. I'd say 10/10 for COSTA!

Excellent reaction from the very polite guy, who knows his stuff.

What a lovely guy. So nice to see welcoming and happy people rather than defensive and angry employees.

Reminds me of Breaking bad where making coffee is a science.

Absolutely fantastic gentleman 🇬🇧👍💯🇬🇧👍💯🇬🇧

Well done Derek. Such a nice man. Well presented and respectful.

What a lovely , decent guy. No nastiness, no trying to tell you what to do etc. What an absolute CREDIT to Costa The Roastery. The guy in the gillet came out & looked like he was going to be cocky but actually was ok & to make you a coffee was just BRILLIANT!! The guy with the hoodie hmmm not sure about him. But the others ... BRILLIANT!! And there were actually 4 disabled bays not 3 lol x WELL DONE COSTA COFFEE in Basildon !! 🏆🏅🏅🏅🎉🎉

Getting yourself a coffee ☕️ now you are going to expect security to do this at each venue lol

What a lovely place that is. Derek was amazing and so was coffee guy 😂... Very interesting and informative. Really enjoyed this one DJE 👍👍👍⭐⭐⭐⭐⭐

Amazing staff!

Great guys!a very good outcome here!

Nice watch 👍nice guy's

Now when you next buy coffee think of Costa just for the fact they employ alot of UK based people and tbf came across well. I learnt alot from this.

Wow, I live right next to this place and I didn't even know they were there. Amazing. What a nice bloke too. Have to visit myself.

Why can't everyplace act close to this public interaction.... curiosity is fine ....and a cup of coffee this is a homerun audit...WELL DONE COSTA

Literally AB’s place ☕️

Use more grinds to make it stronger too - roasted beans have less caffeine.

Great video. Got my last speeding ticket down that road. Police always doing speed traps.

Great vid

Such an uplifting video

Not a coffee drinker but could be turned into one by this company, top public relations

Most of us if asked where coffee came from the answer is in jars lol

What a great video

The cleanest site I've seen on any of the vids .. Very very good.

Local for me that place, go you with your coffee 😂 and kudos to Costa for being, cautious, yet decent in their approach 👌🏻 White coat guy maybe said more than corporate might like but you have to credit their approach and transparency 👍🏻

❤❤❤ ☕️

Don't know about the coffee but I loved the interactions.

I love Costa lab man! 😊

What a lovely guy

Mans a legend!

Has to be the best response to an auditor I've seen. Fair play Costa

Such nice people.

19:00 always one that spoils it...

I'm a Starbucks fan.. But this first guy made me want to go and grab a Costa 🙌🏼

Derek is the man what a wonderful lad.

They must have one big cup . 20 tons 😂😂😂

If you were to work there would you get a tea break?

This might be the best reaction, massive info off lab guy then another brings coffee 😮 that’s a winner. You have to understand their initial suspicion as you guys are purposely vague and it stops them relaxing to then treat you better.

As coca cola own Costa maybe film at their bottling plant if possible.

To be fair Costa coffee is leagues better than the bitter rubbish that Starbucks sells.

2 pleasant encounters, & neither of which resulted in a 'roasting' for you! This really was a case of Wake up & smell the coffee!!😊

Makes one wonder what they're doing in there...

Sugar first now coffee these informative videos are fabulous

Never had one in my life tea for me

i dont drink coffee but if i was to start i'd go Costa . Lab coat man was top's

If you keep growing your channel maybe YOU could upgrade to a heli-copper too!! :)

The Happy Coffee ☕️ company workers ✅✅✅✅✅✅

I live in Vietnam and the Starbucks coffee is shit here the best coffee is from the street vendor.

I don't even buy Costa but what excellent people representating the company. Apart from guy in hoody who doesn't allow anything 😂

Costa ☕️ promoting Starbucks ☕️ 😂😂😂😂

I'm from Fartbutts ... I'm trying to find some intellectual property to steal

Let me explain how costa doesn't pay tax in the UK.

4 disabled bays. 🤓get your glasses on.

Hope you didn't a special saliva froth on that coffee ;)

You'll never be DJ audits mate

🤣🤣👍🏻👍🏻👍🏻👍🏻🥈🥈

Lol big up Starbucks He be p45 mon

Maybe the company just knows what he's come for n doesn't want any crap just another boring video without the bullying