I did it! My husband is so proud of me. He watched and didnt say anything while I dissected our vaccum

I have this exact same vacuum - have had it for almost 11 years and it has worked perfectly until I cleaned up a TON of pet hair recently. I thought maybe that was just the end of its life and was starting to look at new vacuums, but then I tried your tips and that last one was spot on - HUGE clog right in the base of that tube. It's back to working like new again!!! Thanks for saving my vacuum!!!

Tried cleaning all the filters with no luck. After watching your video we tried the "elbow" tube #5 and voila, it was majorly clogged. Vacuum is working better than ever! Thanks so much!

*This is my 3rd Crosswave in several years **MyBest.Tools** I use it several times a day. It sees hard use. Best floor cleaning machine ever. I’d never be without one.*

All week I have been trying to determine why my vacuum has not been up to speed and it has been very frustrating. I looked at many sites with no success and then yesterday when I had almost given up I saw this video and thrilled to say that my Hoover Windtunnel 2 is working better than ever. He doesn't go on and on like so many others and gets right to the point. I simply followed his advice and tested the 5 most common reasons for a vacuum to become clogged and bingo - found the problem. He knows the product, gets right to the point and easy to follow. A refreshing experience when so many others are not.

This was a lifesaver. I had actually ordered a new filter, but I figured I would look troubleshooting up online, just in case I had overlooked something. And BOY, had I overlooked something. That hose-clog straw removal? I found a peach pit, a pen, a hair clog worthy of Rapunzel, and an entire fruit snacks wrapper in the bend. Yes, I had to use pliers to dislodge some of them. Totally worth it. My vacuum sucks again! Thanks for your help.

Certified hood legend thanks bro

Thank you so much! Just the video I needed!!! I literally just spent $50 to get a new switch in place for my vacuum because I was stuck on figuring out the electrical aspect on fixing that part however this video saved me from going back to the repair shop and spending yet another 20 or $30 on getting my vacuum unclogged and stopped spitting dirt out rather than sucking it up this was an awesome video I really appreciate it so easy to follow you are amazing!

There's one more! I went through all 5 of these but there's a close relative of 5: It's possible - especially if you have pets - to get a big ol' hair clog down in the tube segment that is IN the base (the bit that the tube you show in 5 clips onto). You can test for this by pulling out the tube (as if you were going to put the mini-roller attachment on and clean a corner) and see whether that has suction. If that has suction and your roller works but your vacuum still isn't picking anything up, I recommend getting a drain cleaning device (especially one that touts itself on dealing with hair clogs, like Drain Weasel) and going after the clog with that. The tube is short enough that you should be able to put the device all the way through from top to bottom. If you can't, twist it around to try to grab the clog, and see if you can pull it out. It may take four or five clumps to clear it up. The other easy way to recognize this one is it doesn't register as poor suction. The indicator will stay green; You just won't be picking anything up.

I’ve watched a bunch of videos this evening and yours is the only one that was thorough. I needed to know how to remove the hose at the bend. Thank you so much.

You are AWESOME!!! Thank you :D My vac stopped working over 2 weeks ago. I tried cleaning the HEPA filter, the brushroll, and tray, and nothing. I still have the original manual and there is absolutely nothing on how to remove the hose in its entirety; it wouldn't have even occurred to me to do that. I spent 8 days trying to get through to Hoover which has the most unfriendly customer service hours for support for anyone on the West Coast (M-F until Noon!!!) and the chat agents never pickup. I was ready to throw the vac out and buy a different brand. I finally succeeded in getting someone today after well over 15 tries. After an hour on the chat, they linked me to your video! And although it took some effort to remove the hose and made a huge mess, it finally worked. Thanks again.

Awesome video I have had my vacuum for over 9 years and the last option with the vacuum hose was the issue. It’s back in service and you’re instructions were spot on!!! No need to unscrew just had to find a pipe to push clog out once hose was removed. Thanks!!!

Yes, it worked for me. Before I share my story, Thanks a bunch for the tips! My partner wants to throw away the vacuum cleaner as it was not working after using that pipe vacuum. I watched this video before but didn't pay attention to the clog in the pipe. Bought a small vacuum cleaner. My partner again reminded me to throw away the vacuum cleaner and I thought I should give it another try before throwing it away as everything else sounds great. This time when I watched it again, I checked that pipe and it was fully clogged. Cleaning that pipe brought back the vacuum cleaner to life.

This video just saved me $200 on a new vacuum. Thank you, thank you, thank you!!! I have the Hoover Performance Max Pet and I'm not sure how my cats aren't bald they shed so much and all that hair clogged my vacuum. I took the thing apart a few times, cleaning out all the places that had to do with suction.. I cleaned the top filter, and checked the HEPA filter.. both were clean, and it would still turn read when I turned it off.. The Hoover page didn't help me and I was getting frustrated. I found THIS Video and when I saw you mention the little spot on the back, bottom I tugged on the tube and sure enough.. CLOG hiding behind that plastic piece. I followed your instructions and IT WORKS AGAIN!!!!! I could probably actually suck up one of the cats with it now...hahaha Thank you!!!!!

*This quick video just saved me a hundred bucks!* I ran through all these steps and found it was the hose that was clogged. I ended up using a couple of connected fiberglass tent poles to force a clog out of the hose (no easy task, even with the hose fully detached!) and the vacuum is working like new again! *CAUTION:* after jostling around all the pieces to shake out excess dust, the first run of the vacuum cleaner will make a HUGE dust cloud, so, do the first run outside the house or you'll sorely regret it.

Thank you! This was exactly what I needed.

⭐ THIS MAN SAVED MY SANITY! ⭐ Three cheers! WOOT WOOT WOOT! I found a massive Chewbacca lounging in the tube's bottom bend (no offense Chewy) and was able to fix the sucky problem because of this dude. Thanks heaps! 😃

This was actually very helpful! Thanks!

Thank You sir!! Real life saver!!! It was the last one for me that fixed it!!

Brah tyvm for this and for keeping it QUICK and SIMPLE w quick good tips.

Thanks! This was such a great and helpful video ;)

OMG!!!!! Thank you so much. I washed the unit and thought I broke something. and nope, it was just a clog on the tubing. I stretched it out and turned on the vacuum and Presto!!! :-)

Thank you so much, I was giving up, thought already checked every possibility to fix this vacuum but I was wrong, all the mess was at the other side of the hose. Your video helped me a lot. Also save me some $$$ for getting a new vacuum. Thank you

I watched a bunch of others. Then this one. It really helped!

Thanks so much. Finally I found out the clogged pipe. Very appreciated.

Got my vacuum working. Thanks!!😀

Omg can’t believe I did it! There was a sock in the tube plus a lot of clog of course.it works perfectly now. Thank you!!!

Thanks for this! The hose was indeed the problem for us.

Same issue as everyone else, the clog at the bottom….to many pine needles and ornament hooks. Now work like new. thank you.

I finally fixed my vacuum with your help thank you!!!

Thanks, watching your video I fixed my Hoover vacuum. Love hoover products!

I have the same vacum and problem Hoover said its because of oriental rugs,to raise height which i did all filters clean and stuff still in hose but no red light and great suction so will play with it. Thx

Awesome video! Thanks, I've finally found where a clog in my Hoover vacuum was!

Wow Wow Wow.... Thank you for posting this video. My Windtunnel lost all suction and I checked 4 of the 5 areas. No improvement. II thought I would need to buy a new one. I really didn't want to do that. So for a long time, I just did without. I remembered your video and did all 5 areas. Yep there was a huge clog in the hose. I completely cleared that and my Windtunnel is like new. Thanks for your video. I promise I will watch and follow all the steps next time. :)

Extremely helpful thank you so much

Perfect explanation. Fixed my problem. Thanks

Thanks for your very helpful video. It saved the day as we were about to give up on this vacuum!

I did it! I fixed it myself! Thank you.

Mine is the Hoover Pet, but your video still worked! My vaccum was clogged up from carpet powder and cat hair. I definitely will be switching to a foam carpet cleaner!

I watched your vid to try to figure how to unclog my own vacuum glad this helped me check to see if my hose unscrewed like yours did in the back so I can unclog it with out spending mega bucks and I made an accomplishment today cause of thank you for this video

thank you so much, your video helped us a lot

LOVE this vacuum, love the video assistance 👍🏽👍🏽

We did it! You saved my day! Thanks!

Thank you!!! That's exactly where mine was🙃🙂😊

Wow found a marker just where you said it wou8ld be and you helped me unclog and put back together. Thanks for making it so easy

Seemed too easy to work on my vacuum which is a different model, but I started at the bottom like him and worked my way up. IT REALLY HAD BEEN JAMMED AND CLOGGED with the most random stuff. My little siblings probably just vacuumed everything on my floor without picking up the big stuff, but now i saved the money I was going to use to buy a new vacuum!

Good vid! Very to the point and accurate.

Thank you !

You helped me find the clog in my vacuum hose and saved me lots of time and stress! Thank you!

Thanks! That last spot saved me!

Thank you very much for your help

This is a very helpful video. Thank you!

Thanks

Thank you! It helps!

Thanks to you, a old hanger and a broomstick my vacuum now works

You are my HERO the hose was the culprit. Thank you!!. You save my pockets😀

I had already cleaned out the hose but it wasn't working, watched your video and it was the 3rd and 4th that I cleaned that got it going. Thanks!!!

Thanks for this video. We were thinking of replacing the vacuum but I found all these dust clumps in the hose, and was able to vacuum out the rest using my little Dirt Devil. As soon as we replace the HEPA filter, it should be just fine.

Thank you so much

Thanks so much

Nice! That last one did the trick!

Thank you so much!!!

Well thanks. Everyone thought the old vacuum was broken and I fixed it.

Perfect!

Great video helped me

we did it...Thanks for the video

THANK YOU it worked for me

Thank you! Your video was so helpful! I found a pen lodged in the bottom tube that was causing a massive pile up of dog hair. I cleaned it out & now it is working great! 🙂

Your the MAN 👌 Thank you!

This also helped with my eureka vacuum.

I hope this works. I’ll keep you posted!! Thank you!

Thank you@!!

You are my hero! The last clog was the place!

Very helpful

You saved our vacuum! Thanks!

This is very helpful because I recently clogged my vacuum in the last spot you showed but unfortunately I can't get my hose unscrewed with that little click park so im very frusturated but relieved i can remove it

such a great help thank you

It worked!!!! Ty!

Thanks man!!

You are a very good appliance repairman

Thanks so much, i will check those places out. Is it ok to clean the part that has the wholes with water and soap?

love your video sir :)

Worked

Thanks for the video. I just replaced all filters and belts. The red indicator is coming on and I don't have full suction. I followed your steps and the problem remains. Any clue?

Thanks. There was a fist fill of lint right at the base inside the hose. I disconnected the hose altogether (no tools required) and used a thin piece of wood to push it all through.

TY! Yep it was vacuum hose. Thought I checked it but once I took a little more time to go thru the steps I saw it was the hose.

Adding to what others have said, thank you! After cleaning out the filters and clogs and STILL not getting any suction I was starting to think my wife was right about getting an over-priced Dyson. Never thought about those little holes, that did the trick! I have to say though am not a big fan of this vacuum though as we have a Sheltie and I literally have to clean the brushes every time I clean the place. I miss my old bag Hoover, but after 30 years it had had its fill. Looks like this one will last a bit longer than I feared.

Hey! This was helpful. I got one at a garage sale on good word that it worked.. then it didn't suck. I found out from this video that I am missing the top filter

Just watched this today and we were shocked to see the clog in the last hose (option # 5). This video just saved us from making a purchase on a new vacuum cleaner. Thanks!

You are perfect 👍 👍👍

Mine was on the bottom panel right where the air comes in the machine first. I have yet to find a video or text that explains taking that bottom panel off. There is one for top panel to repair the belt, but mine is not a belt problem and not sure at this point its the same area. Sticking a long screwdriver in there doesn't have right angel.

Thank You for this video. I had my husband look at it and he said he did not find anything clogged. Watched this video and yes it was in the tubing. Took apart the three screws like you mentioned and found a whole pen and some dry dog food stuck in there. Problem solved.

Can you show the 3 screws for the hose. Please and thank you

Besides whacking out the dust from top filter into a trash can, is it OK to also hand wash it with laundry detergent and a sink full of water?

Thank you so much! Mine was definitely from our new cat. I checked directly under the vacuum and realized the hole there was stuffed to the max with hair.

Lol, the exact one I have, first result. Hoover moment!

i followed this this video got a big piece of clog out of the pipe and i got more suction now than i got before. this video helped

My vacuum was really clogged, had to clean everything and I also ended up sticking the narrow nozzle attachment down into where the tube initially unhooks at 2:36 in the video and it shook it around to remove an enormous amount of cat fur and loose litter as well. I had several compounding clogs in my vacuum but it works great again.

I followed all steps but it didn’t resolve my issue initially. However, my vacuum magically “sucked” the clog out into the collection bucket and it is working like day one. Some tricky clog that was because I couldn’t find it when I followed this video.

Thanks. It was a clog in the hose for me