Thanks for the post! We've had our sleep# for almost 20 years. Before we got it, I had constant back pain. Nothing helped until this bed. I was shocked and amazed and very happy to wake up pain free. It sounds lame, but this bed was life changing for me. My wife likes a soft mattress and I need it firm. I'm always set to 95 - 100 and she's like at 40-60. I've used the warranty a few times. Once for a new pump. We had the wired remotes back in the day and the wires wore out after 12 years. They sent us a new pump with the wireless remotes. This was before they had an app. Another time I called them was to fix the sagging corners and replace the top at the 15 year mark. There's like a plastic reinforcement that keeps the corners from collapsing and I guess after 5,400 nights, things wear out. They sent a new zip on top and new reinforcements. Unfortunately the warranty is pro-rated so there was a price for the items that wear out or break. They replaced the parts, but it costs a little more every year that goes by. Now we're at about the end of the original 20 year warranty period (time flies!) and I'm thinking about a new SN bed with the adjustable base and all the bells and whistles we'd probably never use. Or we may use this one for another 5 years. But I don't really see any other alternatives to the Sleep Number, unless we do as @schedvl commented and sleep on an air mattress with a topper. I know these are slighted as an overpriced air mattress, but I don't care. I'd highly recommend this bed. Especially if you and your partner are needing different firmness levels to be comfortable. Thanks so much again for the post and the buying tips! Cheers!

My husband and I are 68. We bought our King Sleep Number when we moved into our new home 25 years ago. We just had our first problem and have a leaky mattress on my side. I have had 7 spine surgeries and too many other surgeries to count and will have a hip replacement in a few days so obviously I need a comfy bed. My sleep preferences vary daily. My husband’s are very different so this bed has been perfect. I appreciate your review as I have been talking about replacing everything but our base but cannot get that before surgery so we ordered a refurbished mattress for now. I also watched your review of all mattresses as I wondered if we should consider something else, especially something that doesn’t require an electric pump. Also looking to replace another mattress in a vacation/rental home. Your info is helpful and well done👍🏻.

You answered every question I had. Thank you for an awesome review.

Wow that holiday discount tip is 👌

Thanks for your review. It's been very helpful.

Very good review

Sleep number now charges for remotes. We find the remote is better than the phone app because we don't bring phones to bed. So we bought our 5th sleep number bed (bought for our kids through the years too) and had to pay for remotes. Great solution for couples!

Good review. Thanks for being honest. I have had multiple surgeries and have some health issues like you. We already have adjustable bases (Twin XL). Realistically, will our bases work on a sleep number mattress? Cause I know they are going to say no, you have to use theirs. It's just we already purchased adjustable bases and I'm disabled. And from the looks of it, their bases are the price of a used car. Thanks for any guidance/advice you could offer.

My problem with inner spring and memory foam mattresses are that they all eventually develop low spots over time. This is why I’m giving serious consideration to a sleep number bed, as you essentially never develop a low spot. When I had Covid, I was relegated to the basement, where I slept on an Aerobed inflatable mattress that I picked up at Costco, along with a foam mattress topper. It was the best two weeks of sleep I’ve ever had!

My bf and I are waiting for our comfort 360 to be delivered, we’re worried with all the horror stories but really do want to enjoy it

I have my ile for 10 years and only issue is the mattress topper. It does not hold up like i thought should. Replacement is expensive but warranty covers some of it. Once this goes, i will not get again. Only reason is price

What’s the difference between ithe i8 and the le mattress?

Actually appreciate the review. I find allot of reviews wildy off topic, not informative or struggling to get to the points. We just bought the current iLE model because President's day. Had a friend give us a referral and that little gem gave us an additional 20% off the base plus the 50% off the mattress. Those savings alone made the iLE with the flex fit 2 base cheaper than a Purple Restore premier with base and a tempur-pedic with ergo base, by thousands. Two beds ago, we had what they call today a 'hybrid" foam and individually wrapped coils. Got a dead spot while under warranty only to have them reject the warranty. Bought an all foam mattress after that and loved it until our bodies changed. Husband had surgeries that made the firmness of that mattress no longer comfortable and mostly now painful to him. When you buy a foam or hybrid mattress, you are stuck with the firmness you bought. Sleep number offers the flexibility of making the bed adapt to our bodies in moments when weight changes or injuries change the need for comfort levels. So I am keeping my fingers crossed why I wait on my delivery to give the bed a test run.

I had a TERRIBLE customer experience after ordering my bed. They missed their delivery window without any notice and just rescheduled me 12 days out. After going through several customer service reps I am at my wits end. Going to take a day and debate with my spouse if I need to cancel this deal entirely. Reading the other reviews here I am starting to lean in that direction.

I have the same model just over a year. Absolutely hate it, worst sleep of any mattress I have ever slept in

I am moving. How do I move my bed

I am having extreme back pain and I injured my neck a few months ago and I have a queen size bed but it's just me. I bought a pillow top bed and it's already losing its support and I wonder if I should get a memory foam mattress or get this mattress? But based on the comments if sleep number has terrible customer service then I really don't want to deal with it.

Do most of the models have a drastic price reduction on holidays or just the ile?

I’m think it’s like a over priced air mattress..

Any one could help me out to get the 20% discount and send me a referral from their app? Thanks

This bed sucks! It wakes me up every time my wife moves…the frame rocks back and forth. The frame have flimsy feet and are loose. Poor engineering. The worst thing is you can’t return them. Sleep number employees are liars won’t disclose that the frame is not returnable. They will deceive you by telling you have 100 days to try the bed and guarantee a full refund if you don’t like the bed. Now we are stuck with this piece of junk!