Thank you very much!

We got it at local super market (Kaufland).

Thanks!

@@midorinaam1 yes, that is the part I don't like :)

I never mix the chocolate with milk. For this type of machine the chocolate needs to be mixed with oil to make it more of a liquid.

Will try but tone honest the milk wasn't my idea but should have made it liquid enough, indeed to be perfectly honest the machine should've able to melt chocolate itself, the fact it clearly can't suggests to me it's a heap of Chinese crap that should not be sold as it doesn't do what it says on the box.however i will give it a go before returning it as useless

​@@davehitchman5171 Dave, You seem to be blaming your product it sounds like you're not using it properly. The author of this video has recommended using a splash of oil, and I would recommend that too. Having owned a few of these machines over the years, I have never come across one which suggests one uses "milk". I appreciate you used your own logic, I imagine to 'thin' the melted chocolate. Simple flavorless oil, like cheap vegetable oil will work to lubricate the melted chocolate. You used milk so I wouldn't blame your product as being "Chinese crap" just yet. Read your product instructions and using the model number and name, search online for a specific tutorial or video concerning your product.