Thanks for the "several days later". My wife was wondering why this took me so long with a wall-mount. The special tool didn't work, but the principle of it told me what to do. I took the philips screw that originally was mounted in the cartridge and screwed it back in all the way, then pulled it with pliers. FINALLY came out.

Nov 14/23, wow thank you for this, so helpful. I called Moen and they sent me new cartridges and handles all for free and my tub is 18 years old.

Thank you! Thank you! Thank you for your wonderful video! In my case, I have a 24 year old installation but it took only an hour to replace the hot water cartridge. I cheated by using a little bit of WD40 to make it possible to twist and pull the old cartridge out (we don't really use the tub and definitely not drinking from it). My faucet looks exactly like yours and the cartridge number is 1248B and the Moen tool model number is #14272 like everyone pointed out.

Yeah I got one just like it tysm for posting, unraveled the mystery for me! parts was clean and serviceable, just needed new O-ring. My escutcheons so frozen to pipe after 24 years they won't come off, I saw another post where some desperado sawed em off with a dremel cutter, lol.

Thanks for the video bud!!! I’m ordering the tool now and thanks for cartridge info to the guy above as well, saved me migraine, I’ll take the headache.

Thank you for video Sir got the same Moen Roman tub faucet. Mine just started leaking we’re been here 10 yrs when we first bought new. Word of advice homeowners don’t wait 20 years to change faucets cartridge do it every 6 years that way it doesn’t get hard to get it out like in the video

You left out the most important part , pulling the cartridge . Sticky cartridges are really tuff to get out .

We'll we see why Moen discontinued this design. Buy it for looks, buy it to rip your heart out.

Good video. I had a challenge in that the new retainer nuts had about a 0.01" larger OD than the old ones. Fortunately, I was able to reuse the old nuts. The new ones were the black parts shown in the video.

You never showed taking the cartridge out or putting it in!

Found your answer. Thank you!!

Thanks for the video. It convinced me to not deal with it and to call a trained professional. 😀

This little kzfaq.infoUgkxVoi3B4CB6Oygq1-vo4OTL1M_M5JkrXif tub works perfect in our 6 x 6 shower and is easy to get in and out. Also easy to drain.

I like how Moen doesn't seem to label their faucets with any sort of markings

I'm in the same situation you have. Coming close to 20 years since my tub was installed. The only difference between our tubs is that my taps/spout have a few polished brass accents. I now see why I'm stumped with changing out the cold water side cartridge. I don't have the retaining nut removal tool. I'm not looking forward to tackling this change out now. Wish me luck....

Thanks for sharing this informative video!

The part we needed you didn’t show

Thanks for sharing your video. Please advise how you "cut" out the plastic retaining nut that holds the cartridge in place.

I just put a long deck screw into the top of the valve and pulled it with a claw hammer.

To turn hot water on, I have to turn it counter clockwise. To reach the cartridge do I need to move the handle clock wise

Thank you so much video helped

lol. i have the same setup and im in Arizona too. i am changing the whole faucet because the plastic that holds the handle inside broke on both of them.

Exactly what I need for fixing my hot tub Moen roman faucet. What size of hacksaw blade did you use to cut the plastic retaining nut? It is such tiny space. Mine is also over 20 years, can not get it out. Thanks

That was impressive!!!

How did you loosen the decorative pieces?

Important:: Always replace the collars anytime you replace the cartridge.

Great video. For the "several days later", how did you turn the water off to your tub without impacting the rest of the house?

Super helpful video, thanks! Having the exact same issue as you and came to the conclusion I probably need to replace cartridge on our tub. Would you mind sharing the model # of the faucet and cartridge # you ended up buying? I have the exact same trim as you, but it looks like Moen has discontinued it because I can't find it anywhere on their site to figure out what replacement parts I need

I have the same system as you. I confronted with the same problem as you, regarding the plastic retainer. While removing the plastic retainer with the tool, it was destroyed. You said that you had to cut the plastic retainer out, but you didn’t show how to cut it out? Did you use cutter knife?

what is the wrench called? i am looking for it on amazon. I have a drip and need to fix it.

I got to the point of using the tool to remove the retaining nut and it came out about 20 or so turns then it stopped. I sprayed some CLR foam spray into it and that helped a little but at this point the nut is gnarled to the point that it's stuck where it is. How did you end up cutting the retaining nut?

Awesome video! Definitely perfect timing as I need to replace mine. What size cartridge is this? Lowe's has a 1224 and a 1248.

I have the exact same issue, how did you cut out the plastic cartridge retainer? (The small threaded piece)

Where to buy the same Roman Tub Fixture.

Can you post a link to all the items you bought?

What type of cartridge is in that Roman Tub Faucet? Is that 1248? 1225?... thank you.

So the new one should be open meaning you can see the open hole and facing the faucet . the hot one I put in but was closing water the opposite way

Do you have the part number or kit number for that. I have the same issue I have to fix. I know this is 3 years old, so I do apologize. Or the model name and number for the faucet so I can look it up on my own

What did you use to cut that piece. I drilled holes in the "wrench" to get more torque, the wrench wore down the notches wheh the piece was less than a quarter inch from coming out at the top😢

How do you tighten the handles when they’re loose? I have the same one

My wife banged the handle the wrong way with her knee and now it turns too far back and water drips out. I’m trying to see how much of a headache this repair is going to be. It looks pretty bad…

Do you know how I can take out that retainer plastic nut out if the part where the tool goes does not work?

Hi! Thanks a lot for the video! It helped me a lot. I could take out all of the parts except the cartridge. How did you pull out? Did you just pull it straight up with a vise grips? I think that is the most important part you didn't show in this video.

I’m the original owner of a 22 year old home with that exact same moen Roman faucet. My situation is that I need to replace the entire faucet. I was told the new faucet may not be compatible, requiring the breaking of the tile and going at it from underneath. I’m probably not explaining it exactly but could you do a tutorial on complete replacement of the faucet?

The replacement cartridge is 1248B.

Do you know the name of that handle and the insides of it do you know the part number by any chance

I have this style bathtub. My cold water stopped flow. How can I fix?

how do i find the model number for my roman tub two handle faucet?

What size cartridge did you use

Where did you find the replacement part for the retaining nut that goes above the cartridge?

I did all those steps and got the tools but when I turn my water back on even just a bit of pressure the cart push up and so do the retainers any help??

Is the cartridge Moen 1224 or 1248? Thank you

Is it a 1224 or 1248 you mentioned them both

Hi.. I would like to add a sprayer attachment to this faucet.. Do you know what is the best way to do that? Thanks! @everybladeofgrass

what model is your faucet?

If you turn your channel locks around they’d work better ;)

Where I can buy the plastic steam extender my jacuzzi broke that part

yikes, thxs for sharing...

How did you get cartridge out

What is part number for the cartridge??

Now I know I'll just pay the leaking water than spend hundreds of dollars on a plumber or a dozens of hours of my time

How did you cut the retaining plastic piece?

U don’t even show how you pulled the cartridge out 🤦‍♂️

Moen Tool Part # 14272

A professional yapper. No one cares about moen warranty, and I mean no one. Get to the point today Junior. Yap yap yap.