Most Important Systems & Processes for Pet Sitting & Dog Walking Businesses

Рет қаралды 1,220

Күн бұрын

Systematizing your pet business is vital to being able to scale and grow to six figures and beyond. Creating proven repeatable processes for client onboarding, scheduling, and hiring are the three most important systems to focus on to take your pet sitting and dog walking business to the next level.
Part 1: • How & Why to Systemati...
Schedule a strategy session with me: dougthedogguy.co/
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Check out my pet sitting and dog walking business: badtothebonepetcare.com/
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Пікірлер: 17

@Bodana63 Жыл бұрын

I appreciate you sharing your experience of the fails and wins, ins and outs and the awesome advice you give, the ideas and tips you share are awesome and so helpful.

@DougtheDogGuy Жыл бұрын

Thank you so much! That truly means a lot :)

@demi0758 Жыл бұрын

Truly don't think I would be this far along in my journey to becoming a pet sitter full-time if I didn't have your channel. Thank you so much for all the info. My husband and I are still in the process of getting things together to launch our business it is an exciting time but man is it a lot! 😄

@DougtheDogGuy Жыл бұрын

Thank you so much!! That truly means so much to me. Congratulations on your new business! Let me know if there is anything you'd like me to cover in a video :)

@Dogger1230 Жыл бұрын

THIS is the information i am interested in purchasing from you. You mentioned in the previous video of the tow part series that you may consider offering your Systems and Processes for a fee. PLEASE reply :) i really want this!

@DougtheDogGuy Жыл бұрын

Hi! I'm not selling any documents YET, but I have a package coming soon! And I also offer coaching calls via Zoom. Would love to help you with this! Send me an email: doug@badtothebonepetcare.com

@matthewsnider8049 Жыл бұрын

My girlfriend and I are planning on having our own dog walking/pet sitting business and we're trying to develop a plan for it.

@DougtheDogGuy Жыл бұрын

Thats awesome! Congratulations! I'd love to schedule a strategy session with you if you'd like help! badtothebonepetcare.com/forpetsitters/

@adrianav1221 Жыл бұрын

Where exactly do you build your systems (apart from TTP?) and have the SOPs for your manager to look at?

@DougtheDogGuy Жыл бұрын

We have our SOPs for our team on Slack, and my manager and I also share a Google Drive folder where we can both go in and make updates as needed.

@emilyslittlebooknook-8043 2 жыл бұрын

Could you do a walk through how you made your guide for your on boarding application on your computer . I know your busy but it's help so much Right now I use joy form but many people won't do it and or they have to add stuff in again once I accepted them to (pet sitter dashboard my schedule software)

@DougtheDogGuy Жыл бұрын

I can do a video on this, thanks for the suggestion! I use Wufoo for the client intake form on our website and our manager puts all info from that form on their Time to Pet profile when she makes that. And then they have to complete the rest of their profile before we will schedule a meet & greet. I also have the intake form hooked to a spreadsheet via Zapier

@balanceskateboarding8807 2 жыл бұрын

Hey, I'm brand new to your channel and the dog walker's business life! Im so impressed by how organised you are! Well done! I also found your vlog very useful and encouraging. I must admit that I'm a little nervous, so many things to consider starting out as a sole proprietor! Yes I'm interested in purchasing your business system models! However I'm in the U.K England, so do they transfer? Please could you talk next time about financial aspects? Like do you charge up front? What if client is slow to pay the fees? Do you give multiple dog from one owner discounts? What should I do if I want sick leave? Different subjects please cover touchy subjects: Business poaching + Competing walkers; Difficult clients, Dog fights, how to break them up safely . Handling Accidents, such as dog injury or running away. Thank you for sharing your knowledge 🙏 😊

@DougtheDogGuy 2 жыл бұрын

Thanks so much for watching and commenting, and congratulations on your new business! - If you are in the UK I would suggest getting in contact with Dom Hodgson: www.petbusinessmarketing.com/ - I always highly advise prepayment. The service should not be considered confirmed until payment has been made. Have your exact payment policies in your Terms of Service and make no exceptions. Clients that respect and value you will uphold your terms. If they aren't willing to agree to your terms, they aren't worth being your client. - Never discount your time and services. - If you need time off, just schedule it and either hire someone to cover your clients those days or simply tell your clients you won't be available and give them a reputable referral. - Don't worry about poaching/competition. There are more pets and families in need of care than there will ever be dog walkers. Just focus on providing the best service possible and working with your ideal clients. Clients that leave can and will always be replaced. - As far as dog fights and other accidents, there are a lot of videos here on KZfaq focusing on dog behavior, and I would highly recommend getting in contact with a local dog trainer for advice and training. I hope this helps you! Best of luck and sending your pawsitivity!

@balanceskateboarding8807 2 жыл бұрын

@@DougtheDogGuy Awww Doug 😊 thank you so much! Sending you right back pawsitivity! Savvy & smart, you're such a great guy!

@balanceskateboarding8807 2 жыл бұрын

What makes someone not a good dog walker/ walking employee?

@DougtheDogGuy 2 жыл бұрын

That is an endless list lol. Write out the exact criteria you are looking for and then create a funnel that will attract those applicants and weed out the rest. "Knock out" questions are a great way to see who is worth speaking to and who isn't. (Situational and if/then questions). Send me and email and I'd be happy to schedule a call with you to discuss this further: badtothebonepetcare.com/forpetsitters/