Holy cow! An actual designer giving info instead of a random model! This is awesome!

There is a design fault on this iron. The bolt is too tight because of pressure. The key is useless. In the end I resorted to using a torque wrench. Normally for car bolts!!!

Hi there ! Just like to say thankyou for your time with this video ☺ It was a great help 😉 It's much more practical to watch if difficulty in reading manuals !!!

Noticed the problem when the steam doesn't work and the iron just warm not hot at all. Try this method and now i know why the descale light keep blinking 😁 The 1st time i pour the water out, the limescale was white & thick! I repeat the same procedure for 3 times and then switch on the steam iron. Exactly after 20 times the blue light was blinking, the descale light went off. Glad my iron working as usual. Thank you so much for sharing this video 🤗

Use a Torque wrench with a 17mm attachment folks. Worked for us this morning.

This is so much better than an instruction manual. Good video, ta.

Very useful video. I lost my instructions, if I ever had them, so this was a great help.Thanks.

This was really good instruction for descaling iron. Thank u

Legend, thanks for this video! All killer no filler!

Unscrewing the bolt was a nightmare. As I didn't have a 17mm socket which would have made this easier than using the key provided.. I wedged a flat head screwdriver into one of the grooves and used a hammer to lightly hammer on the end of the screw driver which managed to loosen the bolt and got the screw off! Hope this helps someone. 🙏

Thanks for the video. I am in doubt, there is no need to use a descaler? The bolt would not open but it did with a 16mm socket wrench.

Thank you! Worked great and the improvement is really noticeable

Fantastically simple video that shows exactly what to do. l had no issue with the bolt or the key. Many thanks Morphy Richards!

Help!!!!! Done all above but when switched on pump wouldn't work. Any ideas what to do

Thank you do much, I just tried this and it worked. The descale light is off.

after descaling my steamer which by the way to open the bolt screw I could not move it key useless but manage to unscrew it empty water 2 times but now my steamer does not work anymore. all lights on buzzing then switch himself.. so what should I do?

I have followed these instructions to the letter but when I plug my iron back in and switch it on - nothing happens at all! The rescale light stays on and the pump doesn't make a sound?!? If I hold the steam button in on the iron still nothing happens. I rinsed the tank out 3 times and shook it till it was completely empty. What's so frustrating is all the comments from people experiencing the same thing but no response or additional advice from morphy Richards. It's a Sunday so I can't call them up for advice either. There goes my ironing pile - growing ever higher just after Xmas!

Good to see this on youtube all from searching google! Will sort mine easy now thanks

Hi My new brass drain plug not screwing in do you know the thread size tap to clean out the threads in the tank?

Worked perfectly. Thank you

How does it know there is limescale buildup in the boiler? Is it on a timer or how many cycles it gets used? I ask as I have softened water with no limescale at my home and it seems like the iron still wanted descaling.

Hi. I've been doing this maintenance since owning the unit but now my iron is showing no water in the tank but it is full. Any idea/recommendations on how to fix it? any suggestion will be highly appreciated. Thanks

Myiron has been regularly cleaned but now it won't steam. Any suggestions.

I have never been able to open the bolt at the bottom - the key ended up twisted, I called MR and was advised to buy a spanner/rench and that didn't work. I'm just waiting for it to conk out!

Hi, what is the symbol above the descale for? It is flashing on mine, and I do not know what to do.

this was really helpful I had a bad problem with my iron most of the clothes would get dirty when ironing because of the build up of the limescale

I have an iron the same as this but there is a problem. The water tank is full but the light at the back bottom says water empty and when u press the steam there is no water coming out!

Couldn’t undo the screw . Tried everything

i have done this 4 times now and it still says it needs descaling its driving me mad!

I can't remove the bolt! I'm a 17 stone man and can't get it off!

so you can actually start to it run with the boiler tank empty ?

Cannot turn the bolt and bent the key, what now?

I have done as you say in your video but my light is still on and the light is saying water empty when it is full please any advice

Hi, I have problem with the water tank indicator. It is indicating to top up the water tank. It is full, but there are no pumping noise. It doesn't recognise that the tank is full. I was advised by customer services to put vaseline (yes 😊) on the white rubber bits that contact with the water tank. It did work, but not anymore. Please let me know if I can fix this. Thank you.

Great video thanks, had to do mine twice (second time i put boiling kettle water in and shook it around) and then descale light went off.

Thanks, very useful and helpful.

Hi, followed the video, had to use a different tool to open the bolt. However, since I've done this my iron trips my circuit out which its never done before. Any suggestions why?

Hi I have an Auto Descale model but the refill light on the right constantly flashes despite it being full.

What do you do to clean the actual holes that have limescale in?

Hi I have this machine and it has water leak from the bottom where valve is. Can you please help on that issue? How to solve. I normally open it and descale it when required.

That's great. I have a load of shirts to product. I hate wearing an unproducted shirt.

Mine still isnt working! Any help possible?

very helpful thanks for the video

I have problem with water tank Filled up after slight tank in low water light turns on & this happening again & again I have done everything clean up inside and out & fixings few time but no success PLEASES help

Hi ! Thank you for uploading this descaling process. I saw your clip before descaling my iron. This time, after descaling, the iron is just not pumping steam though is pressing clothes but not steaming the way it used to be. Please advise

1can not get my steam iron to work, keeps telling me to fill the water tank but I have and it’s above minimum help

Thanks

Hello i have the same product which is during steam ironing stages it spills water.. What could be the reason and what we need to do to get rid of this as a first step

Excellent ! Thank you

Hi I do not have a descale problem..I need to clean my sole plate as slightly caught a jumper,How do I clean it off Sheila

After descaling mine the steam button button doesn't always work when pressed. Also steam sometimes comes out when the button isn't pressed

Super, thanks a lot

My model doesn't have the rubber cover underneath. It has a cap that I can't seem to remove?? Any tips? Model number332001

I ve done this four times and descale light still on . please help

I can not turn the bolt it is just too tight , not happy x

Thank you x

Hi how my iron stop having no steam even those I filled the upto max still telling me no water ?,,

Im having issues with mine, it just steams up, i onlynhave power and steam lights on, i removed the water in the boiler, put water in the jug and it just steams, when i press the button for steam, nothing happens

Whyyyyyyyyyy.. the bolt wont open....

Hi i have Morphy Richards ,333020 We started getting dirty brown water from the steam dispenser under the iron I have used calcium cleaner liquid now the iron stop sending steam Please advise

My model is a 2006 one so bottom doesnt come off - any thoughts ?

Unfortunately, it doesn't tell you what to do if the descale light stays on after you've performed the process.

All good - Except it's a real shame that you didn't tell everyone to throw the key away - (it is dangerously 'not fit for purpose') - and get a 16mm socket (not a spanner). You will end up in A & E regardless of how much strength you have. The nut is brass and seized in by the limescale. Brass is more likely to shear under tension, although you are likely to be injured trying - the tool is absolutely not going to undo that nut - shame on you Morphy Richards - as they already know this from complaints but fail to resolve or highlight this (typical of the industry).

I have steam iron but there is a problem, water drops are coming from the pores of steam. Help if anybody knows the solution.

Can you help, I have done this but the steam is still not working?

When to open the bolt? when the machine is cold down?

can i use descaler in the base

Please can I take the round plastic circle off the older model

Hi, I cannot get the nut off the bottom of unit : very very tight…any suggestions?

?What material has been added for cleaning

Thank you so much for the Gods Blessings youngish man Happy Christ-mas

Let me tell you that bolt does not come off, it bent the tool that came with it... waste of time

The nut underneath is stuck rigid what can I do

Descaled but light still on

Hi,I can’t opening the key

Water level keeps flashing even when tank is full, can anyone help please?

I feel like SCREAMING!!!! Bolt won't unscrew!!! First time I got iron was same thing and took my husband failing and eventually my daughters partner who is a plumber to open but with great difficulty! So when screwed back on I didnt over tighten. Was very careful to ensure would open.. HOWEVER, it's stuck AGAIN!!!! Assuming you turn to the LEFT which I'm sure he does in video ...Honestly my fingers are sore. Even tried with rubber gloves on!!!! 🥵

The key was a joke after several uses try turning the key it just bends.

Cant undo the screw

My second steam iron from murphy Richards. Couldnt turn the bolt on the first one iron died on me after 13months . The second one is 15months old and can't turn the bolt. Never ever buying this brand again.

tool is not fit for purpose... bends immediately

I cannot for the life of me actually turn the bolt. Its FAR to tight.

Yedek parçası varmı kazanı kırıldı

You can tell this iron has been used and abused by the worn of power button

It’s the one after that one.threw that away rubbish

Its a bolt...a bolt, not a bloody nut

The product. It’s an IRON…….

Hard to open make me mad 😠

rubbish iron . after 5 months not making steam