We can't wait to welcome you!

Hi Elizabeth! Are you part of the private Ricoma group? Join us as we recently did a FB Live talking about maintenance. facebook.com/groups/ricomausersofficial

Thanks for watching! Make sure to subscribe!

Thank you for letting us know, Danny! We will be sure to pass it over to the team :)

Where that at bro, I can’t seem to find it

@@vitalcaps1468 You have to go behind your MT and unscrew the big cover panel 9” x 23”, about waist high that has the tiny hole in the center. You will see the main gear to lubricate.

The video says lube i ate 3-5 months but the sticker on the machine says 3-5 weeks. Is it weeks or months?

@@dannyblaqvideos did you ever find out? I was wondering about that too

If you have a blue cover on the front you have the TC-1501 model. Please refer to this video: kzfaq.info/get/bejne/rMedptyqsrWahWw.html&t

Hi there. We are so sorry to hear that you are having issues with your MT1501. Please submit a request with our service team through this link --->ricoma.com/US/support or send an email service@ricoma.com.

Did you ever get your needle plate removed? I can barely manuever under the needle head to attempt to remove the plate. The screws are wanting to strip and they aren't budging as you said.

@@dablocishot77 nope I was never able to do it 😭

@@QuansCustoms I managed to remove it with a little improvisation, and when I did, there were a lot of cut threads pieces underneath it. I took a flat head screwdriver bit and inserted into an adjustable wrench. I used 1 finger to push down on the bit while turning the adjustable wrench in a counter clockwise motion and it finally budged. You really had to push down on the bit to keep it in place and you'll want a bit thats not too small so that it does not slip out the slot and eat up the screw. Hope this makes sense.

HI there, thanks so much for your comment. All of your training videos are on your customer portal. Hope this helps!

Here it is: kzfaq.info/get/bejne/sNVjkq9mv8DGfKs.html&ab_channel=RicomaEmbroideryMachines

I also faced the same problem but by this video i resolved my problem I think this video will help you a lot. 👉kzfaq.info/get/bejne/fdt4o9xn2NOoZpc.html

White Lithium grease!

Not if you put it moderately! If there’s excess oil, you can also run it on some backing to get the excess oil out