Hey, that's great. Thanks for watching and good luck. Cheers Martin

+Eric Nelson Hey, thanks Eric, glad you are enjoying the vids. Cheers Martin

Thanks Darren, glad you enjoyed. Cheers Martin

HI Mel, there is an element of trial and error as all equipment is different but at least you have a better idea now. Thanks for watching. Cheers Martin

Hey Carl, Thanks for your comment. Cheers Martin

where are you ordering the dvd from please

I don't know how long you cooked it for bud. If you suspect that, try less time.

Martin Butler i did for 60 seconds and on 330 deggree

+forrealgirl 42 Yes, there's a lot of inferior mugs on Ebay so that's why it's best to buy from a known company. Cheers Martin

Glad it was helpful!

Thanks a bunch

Faris Baidoun The print heads would have still have been full with dye ink so this is probably your problem. You should have also removed the cartridges and cleaned the print heads out with a syringe and all the print lines. What sublimation inks are you using.

Martin Butler So shall I throw all my sublimation ink now away? or do a couple of more prints till the old dye ink gets pushed out? The sublimation ink that i use is a Chinese one, unfortunately there are no other options to choose from in my area, yet I saw the results by the same printer and the colours were fine. Thanks a lot for your help.

No, don't throw it away. just do a few head cleans till you clear the old ink and see if that works. Cheers Martin

+HearGear Nice tip. Cheers Martin

Cheers :D

+HearGear Totally agree with you, I have been using pixelmator for quite a while now and it is an excellent piece of software that compares very well with photoshop, and will also accept colour profiles. I think it is currently about £22.99 but worth every penny.

Not done enamel mugs i'm afraid. It will be trial and error.

just drop me an email from the contact us page on my website in the description Mark and i'll sort it out.

Martin Butler Ok mate, I'll email you over the weekend. Cheers

here is an image of a mug I tested www.pixentral.com/show.php?picture=1TEdwVrRpHdtZ55PcQf4BGZUoBF1w

Faris Baidoun Hi, if your blacks are brown, it's too much heat for too long. When the press reaches 200 degrees C, put the sublimation mug in the press. The temp will drop but wait till the temp reaches 200 again and then start the timer for 180 seconds. This is what I do. Cheers Martin

Martin Butler Thank you Martin, I will try this

+Skynepsis It will be a trial and error situation until you find the right time for the press you are using. There is no exact time as each press and ink set up has different characteristics. Cheers Martin

It could be your mug press. Try and put the mug in the press upside down and see what happens? Cheers Martin

HI viplounger, Yes I use the Ricoh printer. You should check out my training dvd as it's easy to make mistakes and buy the wrong stuff. You also get email support with the dvd ukinternetmarketingschool.com/my-products/mug-printing-dvd-for-fun-and-profit/ Regards Martin

Spoke to you today bud.

I've not used those machines so I can't really comment. Sorry. Cheers Martin

It depends on your mug press but basic starting point is 190 DegC for 180 seconds.

How are you increasing the size of the circular design? You may be stretching it in your photo editing software.

Ahmad, they are both the same and i also provide email support with them. Cheers Martin

Wonderful!

Not having the image firmly wrapped around the mug or not enough pressure. Cheers Martin

You are burning the ink. Lower the temp by 10 degrees and drop the time by 20 seconds and see how that goes.

No you can't bud.

That can happen, Make sure your mug is situated correctly with the handle in the center. and try increasing the pressure. It's always possible that designs near the edges of the element may not take as well so we design our images with that in mind.

So basicly you make your design about 94cm wide even tho you can make ir 96cm right? Thanks

Hey, you would need a sublimation printer. It doesn't work with an inkjet.

It must be something in your printer colour settings. If you are having trouble, ask the supplier of the inks to help.They should be able to sort it. I did this when I had issues with my set up. Cheers Martin

Ok, thank you, he sent me a second profile in case the first was corrupted but it's still the same, I'll contact him again and maybe he can dial into my laptop again and see if my settings are off. Cath x

I don't really know. It's strange that the black is transferring but not the colours. I would suspect the ink.

Are you printing on the right side of the transfer paper?

+Glyne Drakes You should check out my training dvd for more reasons not to make mistakes at ukinternetmarketingschool.com/my-products/mug-printing-dvd-for-fun-and-profit/ Thanks for watching. Cheers Martin

I don't sell on Amazon but there are plenty of options if you Google them Steve.

hi lou, we print at 200 degrees C for 3 mins. try this first. failing that, your mug press element might not heat up towards the edges so either upgrade your element or press or redesign your images not to the edges of the mug. regards martin

+lou star That normally is because of an inferior mug press element. Cheers Martin

Hard to say but could it be the mugs.

Sounds like a poor heating element to me.

Martin Butler I'm having exactly the same problem with fading at the edges. What mug press do you use Martin?

Susan Lock I have just purchased a Galaxy Mug press from Subliblanks. Check out my review vid. Cheers Martin

Need more information, What inks are you using? What sublimation paper are you using? Are you printing on the right side of the sublimation paper ? Are the mugs you are printing on proper sublimation mugs?

@@reviewthat thank you for the quick reply I worked out my problem it was as simple as my press was not hot enough

Hi Jeff, Good luck with your project. Regards Martin

You would need sublimation ink and a specially coated plate as well.

Did you change the ICC profiles of the printer to match the sublimation inks?

@@reviewthat yes, I think there may of been one thing still slightly incorrect when printing from photoshop elements 18. Do you have any tutorials for using the photo programmes?

Stacey Watman Do you have sublimation coated mugs? If you get a blade, you should be able to scrape off the clear coating on the ceramic mug. Cheers Martin

Yes thank you Martin, think it was crap ink. Just received New ones but not coming out bright enough, kind of like it's been done on normal paper but it's not lol x

Dennis Rivera At the moment, I am using xpres.co.uk Cheers Martin

Thanks

Hard to say bud as it was printing fine. Can't help with that i'm afraid without seeing everything.

Yeah, I think it could be a paper issue, probably... I changed the paper, still both pretty "unknown" but it's the only one available in my area (Quaff, Merry(chinese)). With the Quaff paper, the pictures are dark(fixed by adjusting the density and contrast in the color management panel) and there are some faded spikes? On the bottom, it's like the image didn't transfer or something, I dunno why it's a spike instead of just a whole gradient fade from the bottom(not unlike my previous comment 3 years ago), but it's a spike, like a waveform or something. There could occasionally be some strips of vertical blot lines in the middle of some images like a scratch of color of whatever was near it. With the Merry brand, no faded spikes on the bottom and no strips of vertical lines. But the color is pink/magenta cast, can be fixed by color management, to some degree. I couldn't fully adjust it on the printer color management panel, because -9,9 (horizontal, vertical on the color wheel) is the max it would go before it bugs out and changes numbers on its own after closing the panel. So I opted to use the Merry one, since it's cleaner and the magenta cast is very nearly gone, it's only noticeable now if you really look hard for it. Also, the merry paper doesn't seem to transfer the whole image very well, the image on the paper is still pretty vibrant after heat pressing it on the mug.

Answered in your last comment.

+Imogene Dickie Whatever ink you are using, you would need to change the colour profiles of your printer settings. Your ink supplier should provide this info. That's why your colours are wrong I suspect. Regards Martin

Hi Thanks for getting back to me, will check the colour settings. It had me stumped because on the paper it looks fine but when sublimated it's only red no matter what colour I print. Black is absolutely fine though. Had nothing but trouble since I started doing this maybe should just give up lol

 Imogene Dickie There are so many different inks and printer combinations, and I have used many but the one I recommend is the Ricoh sg3110 printer with the Sawgrass Sublijet inks with the powerdriver software. I have used this for years with no problems whatsoever. Like you, I wasted much money and time using other stuff till I found that combination. Cheers Martin

Maybe your heating element in your mug press is failing. If the print is coming out fine from the printer then it is your heat press. Either get a replacement element or get a new mug press.

Thank you ever so much for replying! We thought it might be the element going faulty.. but bought a new mug press instead, Thanks again!! Will subsribe to your channel you're very helpful! :)

Good luck. Regards Martin

Have you altered the printer profiles to suit your sublimation ink?

I moetly use Subliblanks bud at the moment. Cheers Martin

Thank you - That sounds great. 1 more thing. What printer do you recommend for sublimation printing? Once I get that, I will be buying your course to get started.

We use Subliblanks here in the UK bud. Cheers Martin

It's all in my dvd bud.

+Conor Brown I've replied to your email Conor Cheers Martin

Hard to say without seeing them but you could try and scratching one of the mugs to see if there is a coating on them.

Martin Butler thanks the mug really is a fake. the ones that we had got a scratched while the other one doesn't have a scratch at all when I used the same method to scratched it.Thanks.

+icecreampleez yes at www.udemy.com/how-to-start-a-mug-printing-business-for-fun-and-profit cheers martin

+abz_journalist I've never used one. Sorry.

Maybe your mugs are not any good for sublimation. They need a polyester coating and maybe they have a cheap coating on them.

Not heard of that paper before, use a good known paper, We used the dyesub paper from Subliblanks or the City Ink Express papers.

+Miss P Did you get the mug press to work now ?

Hi Martin, Sorry only just seen you had replied. Yes all sorted up and running and selling well. Many thanks :)

You have a poor element in your mug press, When blacks turn brown, the heat has burned the black inks. You probably need a better quality mug press i'm afraid.

@@reviewthat I reduced the time & heat and was achieving a good black, i also took a lot of the yellow out of my black colour mix when printing and i was having good black results. Its the top part over heating then, and the middle not heating enough. Maybe my element is warn out :-(

Not sure, sorry.

+Lego Sino Maybe that could have something to do with a cheap chinese mug press that don't have equal temperature all over the heat pressing area ? So that the temperature will be 200c in the middle and alot less at the corners ?

👍👍

I would suggest that you may have a cheap press. My press lasted for a few thousand mugs.

@@reviewthat thanks for the fast reply. Ill have a look at some better ones

Blacks looking brown is too much heat. Try dropping the temp down to 175 deg C instead of 200 for 3 mins. The colour profiles will be specified by your ink supplier and is altered in your printer options. Cheers Martin

Thank you very much. This may be a silly question, but I truly can not find any info online. Can you use the same sublimation printer and paper for t-shirts as you use for mugs. I have a Ricoh 2100-n All my prints onto T-shirts looks very weak and have no definition, but mugs are good.

Thank you very much. Have a great day.

It should be 160-190 deg C bud

It's probably poor quality mugs Sophie. get them from a reputable supplier. I don't cover those in the dvd.

Ahh okay, they claimed to be AAA grade so I thought they would be top quality mugs to print on. I also thought that I may have been doing something wrong as they are different from the plain mugs and didn't know if a different temperature or the time needed to be altered

If it's not covering up the image when it cools, it must be the coating that is the problem in my opinion.

Thank you for you're help :)

Thanks you Sophie.

it might be cheap heat tape, mine didn't leave marks.

There's not much difference between them. They all tend to be imported from China.

I wouldn't use sublimation inks in an Epson printer, they always give problems. I had 6 and all gave problems.

Colors on paper never look the same as the end products. For example, I have a design with a deep green color on it, but on the paper it is.... PURPLE! So, don't look at the colors on the paper.

You are burning the blacks. Lower the temp by 15 degC and lower the time by 20 seconds and see how that does.

Also, check your color profiles. Whatever printer you use it has to have correct profiles. Usually a supplier, where you brought your printer from, can help with that.

@@reviewthat would that be why reds are now also coming out like an orange colour?

@@darryldavies8265 As the other commenter said, make sure your printer icc profiles are set up for the inks you are using.

i've not had that issue, maybe try a different heat tape.

@@reviewthat wow...good advice

Try leaving the paper longer so you can put the tape in the gap the handle leaves. This is what helped me best.

I’ve noticed if I clean my mug with alcohol it didn’t stain it, I had that problem too. If it does try rubbing peroxide immediately after pressing. Hope it works

im having the same problem

I can only comment on the quality of the equipment I use through experience. This is the stuff I share in my training dvd as to what I have been using for the past 11 years. If you can't get any operational feedback from your supplier, I would question the quality. I don't use Epson printers for the reasons in my training dvd. That's all I can really say. Cheers Martin

As above i'm afraid. Cheers Martin

Yes, but they must have the special sublimation clear coating applied first. Cheers Martin

thx you sir for reply, are there any machine that could be use to print enamel mug ? perhaps the usual heat press machine ? or 3d sublimination machine ? any suggestion maybe ?

I'm sure that there is a press for enamel mugs but you must have the sublimation coating as I said. Regards Martin

thx for the reply, so if i use sublimation coating onto the enamel mugs, could i use the usual heat press machine , just like you use ? or still i must find a spesific press heat machine for enamel mugs ?

Yes, if you apply the correct sublimation coating. It's a clear polyester liquid. Cheers Martin

You can get A4 paper as well that fit in a standard A4 printer.

Maybe it's the tape you are using, I never had that problem.

No, they need to be treated with a special polyester coating for sublimation.

Cheap mugs bud.

I use a Ricoh GXe3300n. Thanks Martin

You need to make sure your ICC profiles are set up correctly for your sublimation ink.

+jazie john It might be your colour profiles or the temp is too high and burning the ink. Does it print out black from the printer, if yes, lower the temp by 10 degrees C and the time by 30 seconds and try again.

+Martin Butler thxn alot ... one more thing now i m getting black .. but edges on one side near handle and bottom had smudge or fadded image .. i tried tightening mug press but still giving issue should i tighten more

jazie john That is due to your element not heating to the edges of the element. This normally happens with the cheaper mug presses. Cheers Martin

Hi Michael, Yes the dvd should work in any dvd player and also your PC. The printer and inks I have used for the last 12 years is in the dvd and the printers to avoid and the reasons why. Cheers Martin

Martin Butler .....Thank you very much!

+hayley mallon I answered your email Hayley. Cheers Martin

I'm afraid you can't tell by looking. Just buy from a dealer that has a good record.

Hi Tony, Yes, my training dvd's will answer your questions and I also give email support as you will have questions. Cheers Martin

You need to use sublimation mugs. They have a special coating on them. Normal ceramic mugs are no good. Hope this helps. Regards Martin

Yup i bought sublimation mugs

Are you printing on the correct side of the transfer paper?

I'm having the exact same problem Maria, I'm using sublimation mugs, ink, have tried both sides of the sublimation paper, followed the (limited) instructions on my Shareprofit machine but I'm still not getting an image. Did you find out what was wrong?

Try Target Transfers bud. Their stuff is good

That normally indicates that the mugs are not sublimation mugs. You need to contact your supplier to check.

Thank you for answering us. The mugs we ordered are called Dye Sublimation White Mug. We were just looking through the suppliers shop and they also have Heat Press Sublimation Mugs. Did we get the wrong ones and what is the difference between these 2 mugs. Thank you again

Best ask them Darren, I would think they are the same. I can;t really say without seeing for myself. Are you printing on he correct side of the transfer paper as well?

Best ask galaxy Vicki, Try subliblanks as they have different controllers depending on what one you have.