My Customer's PC is BROKEN - NO POST

My Customer's PC is BROKEN - NO POST - CAN I FIX IT???

Рет қаралды 16,878

Күн бұрын

A PC I sold about a year+ ago is back in my studio to troubleshoot a 'no post' scenario! Can I fix it? Let's troubleshoot together!
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A customer of mine has reached out to me stating that his PC will not boot. He has asked me to take a look and I couldn't be happier to help. Hopefully this troubleshooting content will provide good value to your, my viewers if you are facing similar issues!
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#PCTroubleshooting#NoPost#HardwareIssues

Пікірлер: 75

@nawazdizasterpiece Жыл бұрын

Similar issue with my last build. The mobo was a h510 board so only two slots. Installed two DIMMS. No post. Installed only one dimm, It would post with only one particular slot. Thought the mobo had a faulty slot or something was faulty with my CPU memory channel as i bought it used and untested at a steal price. Removed the cpu to for a quick inspection and to check for bent pins in socket. Everything seemed fine so i reinstalled the cpu and reseated the cooler and VOILA! Problem solved. System posted with 2 DIMMS. Did an online reseach. Turned out reseating the cooler solved the issue. Uneven pressure when tightening the cooler can cause the cpu not to be seated properly and thus not making proper contact with socket pins and as a result simulate symptoms of a dead cpu memory channel. Always ensure to not overtighten the cpu cooler. Proceed in an X pattern and equal tightening torque on all screws. Give it a try if u facing similar problem.

@jimgom3337 Жыл бұрын

Great content, you got a new subscriber !

@PCTechHustle Жыл бұрын

Thanks so much!

@saeedmir9231 Жыл бұрын

this man deserve so much more!

@PCTechHustle Жыл бұрын

Thanks so much!

@samfillingham9250 Жыл бұрын

I was confused for a second because when I saw the thumbnail I thought it was a Greg Salazar video.

@PCTechHustle Жыл бұрын

He is the man! But hopefully you liked mine!

@samfillingham9250 Жыл бұрын

@@PCTechHustle of course, good job.

@DBR00 11 ай бұрын

Never understood why bloggers think it’s good to add background music to these videos, especially on troubleshooting or how-to. Everyone that is watching these videos most likely have an issue and adding distracting unnecessary background music makes it very difficult to follow along. Aside from the music, you have an otherwise good video.

@PCTechHustle 11 ай бұрын

Sorry? I mean... the music is at -35db... Thanks for watching anyway :)

@PinkyTech Жыл бұрын

Good troubleshooting. Probably would have run a memtest to verify no errors too, but probably overkill.

@PCTechHustle Жыл бұрын

Yeah in hindsight I should have done that for sure!

@McGorm14 Жыл бұрын

And check the event viewer for memory issues once bootable again. Would have thrown a code for sure I would think

@rogergeyer9851 9 ай бұрын

Glad to see I'm not just stupid for thinking that. I don't know much about fixing PC's, just swapping some parts now and then, but stress testing things that get flaky helps find intermittent problems.

@nicholasriha2039 Жыл бұрын

awesome vid! I am here to follow up, is that pc still doin good? 😁

@PCTechHustle Жыл бұрын

Thanks! As far as I know it’s going just fine! I haven’t heard from the customer since I gave it back.

@Herlander25 Жыл бұрын

sometime whit the heat ,,, the gold metal contacts get loose.... and i dont see any front ventilation puting fresh air into the case .

@JMark4 Жыл бұрын

Where’d you get your foam hexagon panels from?

@PCTechHustle Жыл бұрын

Amazon. Elgato wave panels: amzn.to/3v2Cvf0

@nihren2406 Жыл бұрын

Just built a brand new PC and I ran into the same issue which led me here. It doesn't post at all. I have an MSI X670 board and I get the post code 00, a red light for the CPU, and a yellow light for the DRAM. There's also a burning smell that I cannot pinpoint the origin of, but the AIO pump does make a very faint clicking sound like it's not getting enough power so maybe its burning itself out.

@PCTechHustle Жыл бұрын

Even if an AIO is burning out it shouldn’t prevent a bootup. There should be some native heat transfer that in theory should allow it to run. If it’s shutting off quickly after bootup then I would say it indeed is the cooling solution but seems like something else is going on here. Feel free to join my discord and me and others can help work you through this!

@larz4111 2 ай бұрын

@@PCTechHustlesound like the psu

@fatjaysgarage 14 күн бұрын

what if the computer randomly posts and randomly doesn't? just rma'ed my ram kit and now it works but somtimes it has to restart several times before i get the post screen

@Nusca93 Жыл бұрын

When installing memory I think you're supposed to clear the cmos after the new DIMMS are in place. Am I right? Im learning as I go.

@PCTechHustle Жыл бұрын

No you shouldn’t have to do that. Maybe if there is some kind of issue like this possibly. RAM honestly for the most part should just work if it’s nothing extreme on the clocks, etc.

@Nusca93 Жыл бұрын

@@PCTechHustle Truee. I think I did it just to avoid any hassles cause I was replacing the stock ram my system had with some clean looking rgb ram lol.

@Nusca93 Жыл бұрын

@@PCTechHustle What do you need to clear the cmos for then? Does doing that reset the mobo's stats back to default?

@PCTechHustle Жыл бұрын

Depends on the situation. Clearing cmos generally helpful when troubleshooting to reset motherboard to default values.

@userbosco Жыл бұрын

There was a know BIOS issue w/ AMD boards when upgrading from 3K to 5K CPU's. Happened to me, had to flash the new BIOS, fixed it, easy peasy

@PCTechHustle Жыл бұрын

Yep that was early on when the 5000 series Ryzen chips were getting released. The issue with the PC was not that though. Seemed like some fault / dirt with RAM interfacing with the motherboard.

@deano_bites 2 ай бұрын

Had this same issue with my Asus Z790-E turned out the motherboard didn't like the corsair 6200 memory Modules , yes the strange things magic things with the Bios or could be dirty contact pins who knows the land of computers for you

@osnopuppy Жыл бұрын

Should I buy one of those Chinese $60 motherboards. I'm buying a 4th gen intel cpu. (The mobo won't allow allow overclocking)

@PCTechHustle Жыл бұрын

Those can be a bit of a gamble. I’ve actually been wanting to check one out

@grantg98 6 ай бұрын

Bios update. I've seen a problem like this on Greg Salazar's channel. A bios update fixed it.

@RazorQ10 Жыл бұрын

My motherboard RGB light is on aswell as my gpu has 2 white lights on but if i press my power switch nothing happens any help please I also put in a new 32gb kit of ram aswell as a new nvme and also a rog strix 360 aio Installed the new windows played a few cod games After switching pc of it wont start back up if i press the power switch It dis this prior to me replace the storage and ram I installed new thermal paste And also a new psu 750 w Specs is a ryzen 5 3600xt Rtx 2060 super strix edition 32gb 4133mhz ram 1tb nvme 750w psu Asus strix b450f gaming mobo

@moonwalker1352 Жыл бұрын

im sorry to bother you but i really need this , i want to overclock my ryzen 5 3400g on gigabyte b450m ds3h i dont find cpu vcor to undervolt it , there is manual overclocking option there i need to put cpu voltage and frequnecy do you recommend me to use it ?

@PCTechHustle Жыл бұрын

You might find this video I have done on just that helpful: kzfaq.info/get/bejne/qM-IrdqIsb7DeJ8.html

@moonwalker1352 Жыл бұрын

@@PCTechHustle I really appreciate it

@graz2675 Жыл бұрын

I had the same issue before and I've seen this issue a lot from other people too. I tried swapping the slots and it would work. But then it failed so I had to use 1 RAM, then won't post again till I couldn't use my PC at all/ I bought a new motherboard thinking that would fix it because I thought I had bad dimm slots but it turned out that cleaning the RAM with an eraser would fix the thing.

@PCTechHustle Жыл бұрын

Thanks for the input! Yes I too have also had issues like this before where the dimm slots might have accumulated dirt, etc and causes a dimm to stop working. It makes perfect sense if you think about it

@JeffWaynee Жыл бұрын

Always happy to see new vids from you man! And I actually just built myself a brand new rig a week ago. i5 12400 with a Hyper 212 - 32GB Corsair Vengeance LPX DDR4 3200 - Asus B660-Plus D4 - Asus RTX 3060 Dual OC - 8.5TB storage (4.5 is SSD) - Fractal Define 7 case. About 1800 all in.

@PCTechHustle Жыл бұрын

Thanks! And dang sounds like a pretty solid build you got going!!!! :)

@JeffWaynee Жыл бұрын

@@PCTechHustle Yeah, it's a great rig, and the 12400 is a beast. My now secondary rig that it replaces has a Haswell-E Xeon 12C/24T, and the 6C/12T 12400 has 27% better multicore performasnce and a whopping 228% better single core performance. And the thing I love about the 12400 most is that if you keep it well cooled it will literally never go below 4.0GHz even though the base is 2.5GHz. The 12th gen is amazing.

@PCTechHustle Жыл бұрын

@@JeffWaynee Yeah 12th gen is very impressive indeed!

@Tarkin55 Жыл бұрын

I got this build with a 3070 instead for 1300$ but it only has 1 TB

@IbadGrammarX Жыл бұрын

my pc right now

@lactobacillusprime Жыл бұрын

Ryzen 1000 series is quite particular with the memory. Possibly reseating the memory probably cleared some tolerances that prevented the PC from booting. :)

@PCTechHustle Жыл бұрын

Possibly!

@amourizeheystek9933 Жыл бұрын

A good tech would of Done a scan to verify memory is good even after a conclusion was drawn.

@PCTechHustle Жыл бұрын

You are right. I probably should have taken the extra step of doing a mem test. Luckily he lives close should there be any more issue.

@amourizeheystek9933 Жыл бұрын

Wow new sub gets a comment and a hart on first vid.

@PCTechHustle Жыл бұрын

😉😉😉

@necrowolfgaming2494 Жыл бұрын

I used to have to completely remove my RAM and reseat the sticks every three months or so with my old AMD FX board because it would just quit working. I had to do that for about three years that I had it. Was I possibly cleaning the slots inadvertently when I did this? Who knows? I have not had that problem with my Ryzen 5 setup in the two years I've had this one, knock on wood.

@PCTechHustle Жыл бұрын

Yeah I’m hoping this issue doesn’t come back 😬😬😬

@Dyllv Жыл бұрын

my pc doesn’t post too, i have integrated graphics from my ryzen 5 5600G, i have a pre owned mobo. 16 go ram brand new, cpu brand new, power supply brand new. it turns on it just don’t post

@Dyllv Жыл бұрын

actually my power supply is from my friend’s neighborhood

@PCTechHustle Жыл бұрын

What ram speed are you using?

@RC360 Жыл бұрын

What mobo is it and what is the bios version? Most out of the box AM4 mobos need a bios update to run the 5000 series APU and some need it for all 5000 series.

@Dyllv Жыл бұрын

@@PCTechHustle 3200mhz

@Dyllv Жыл бұрын

@@RC360 Asus b450M-A