"EXCUSE M--" "NAAAAAAAAAAAA!!!!!!!!" ...as someone who worked retail for almost 7 years, I can say that that IS an accurate reaction.

"EXCUSE ME" "EXCUSE ME" "EXCUSE ME" everyone knows not to walk through the middle of the store. customers might see you!

what a good game! hopefully he never accidentally downloads and plays this exact game again by accident

"Excuse me-" Mark: "NOOO" *Sprints away* ... Mark: "that might have been a bit of an overreaction.."

"ExCUSe mE" *"NOOOOO!"* [slams door] That's me on a daily basis

[demon voice]: "Exccuus-" Mark: "NNOOOOOOOO!!" A very accurate reaction to customers, honestly

On my 4th rewatch, I JUST noticed that some of the products have slightly hidden messages. The ones I noticed were on the “cool kids juice” (GET OUT), the ketchup (Wasting your Life) and the miracle cream (You Are Wasting Away). I think that adds a level to this game, it’s not just about how customers are horrifying, but how retail jobs are straight up soul sucking.

I like how the customers are fine with the employee throwing a box at them but if you can't find the aisle that they want to go to, they immediately want to speak to the manager

when he ran into the staff room screaming "NOOO!!!" i laughed so hard imaging the customers asking for help and mark just running into the staff room screaming "NOOO LEAVE ME ALOOOONE!!!!"

mark: ooh theres a customer customer: ex...cuse me.... mark: *NOOOO* customer: *they always run away..*

I’ve been working retail for 3 years and counting, EVERYTIME a customer looks in my general direction I keep repeating under my breath “don’t talk to me oh god please”

The most unrealistic thing about this game is the fact that the customers are polite enough to say "excuse me".

Okay, hear me out: *Night of the consumers VR*

Customer: “Excuse m-“ Employee: “NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!” and sprints to the nearest staff only room.

I’m rewatching this after Mark totally actually played the new update and man it’s so funny to see his reactions to stuff be so similar

Man! I can't believe how the game now looks so different after the update we totally got to see!

"I want to speak to a Manager." Yeah... that would be the scariest thing to anyone working customer service. Damnit this is actually the thing of nightmares.

“Excuse me-“ “NOOOOOOOO” the fact that THAT was your first reaction, despite not knowing what the customers did, is amazing. I am a changed woman and I’ve hit my year mark in retail. I now understand his reaction completely. I’m so tired...

Mark peeking out of the break room looking for danger and immediately being rushed by a customer as soon as he steps out is the realest shit I’ve seen

I can't believe Mark got the updated version three years before it was publicly released.

I love how the point of the game is to throw boxes onto customers to slow them down while you get to safety. But marks instincts make him take them to the correct sections of the store.

This game: exists Mark and other retail people: Vietnam flashbacks

22:28 JUST LOVE MARK IMPERSONATING “The Manager” HAD ME LAUGHING MY HEAD OFF 😂😂😂

22:49 Finishing ur work and making the manager happy fills you with *_DETERMINATION_*

Imagine trying to ask an employee where the pasta is and the employee just throws a box at you.

Markiplier: “I don’t know how scary this is” Markplier when seen by customer: *PTSD Sounds*

Everyone I've ever known, very much including myself, has had extreme anxiety asking for help from store employees and would apologize for bothering them, some even if it was the only way to get what they wanted because it was locked behind a case. It never occurred to me the anxiety goes both ways, even though it seems obvious now. God, now I'm gonna feel even more anxious asking for help.

I love creative horror games like this that have a random premise but are both extremely funny and scary. we need more games like this

me: it's just a trip to the store it's not a big deal my anxiety:

All the secret messages i could find on the products: "Pain" on the D.I.Y "You're stuck" on the pet food "You are wasting away" on the pharmacy "Get out" on the drinks "You are a loser" on the cleaning "You are wasting your life" on the food

This game also confirms that as a consumer, when you can't find a sales associate they are in fact trying to hide from you

Most realistic game of the year. Between Mark being confused as to why he gets fired when he did absolutely nothing wrong and not understanding the actual "objective" are the most realistic parts 🤣🤣

Manager: Explaining what the game is about Mark: *demonic screeching noises*

I love the optimism of this game. You enter a staff only room, and the people just go away. Rather than just standing outside the door saying "Excuse me!!!" For the next ten minutes while your just trying to find the right vegetables to restock produce and crying in the freezer.

2:51 sign: hygine rating *****5 stars! guy: pukes right next to it

Markiplier: THIS MIGHT BE THE MOST STRESSFUL GAME IVE EVER PLAYED Resident Evil:

The genuine disbelief and offense on Mark’s face when being fired after a hard day at the grocery store is somehow immensely relatable for some reason even though I’ve never been fired. Lol

Lady who sounds like a smoker: Exc- Mark: *NOOOOOOOO*

Wow! This one is really different from the updated version he just played, which was not the same as this one at all!

I currently work at a hardware store, and I can confirm that when a customer says “excuse me”, it is the single most anxiety inducing feeling you will ever have. They ask you about things you don’t understand and you have to guide them to where you think it is, afraid they’ll come back to berate you because they don’t find what they’re looking for. It is honestly so scary when you suffer from anxiety.

Customer: "Excuse meeeee" Markiplier: "NOOOOOOOOO"

“That might’ve been an overreaction.” Nonsense, you acted appropriately Mark.

6:17 I just moved not too long ago, but i still do not have any furniture! You got any or what? I DON'T KNOOOOW!!!! *Music Intensifies while Markiplier Screams his head off, and customer doing jumping jacks* Makes it 10x funnier. 😂

Seeing Markiplier contently getting scared and horrified by the scary customers is truly the funniest thing after 2 years ago. 😂💀 Customer: “Excuse m-“ Employee Markiplier: *“NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!” and sprints to the nearest staff only room.*

*imagine you’re just casually shopping and you see an employee getting chased around the store by someone-*

Government advised people to stay at home for a few weeks Markiplier: "Let's help people in virtual world"

I love that he keyed into how you have to work harder than what's actually required (ie. planning the route and doing prep for stocking before your actual PAID shift) like it's not just a game strat it's just how it is ffs

As a person with bad social anxiety, this is how i feel whenever I have to go out. People are scary bruh

I worked 8 years in retail, this is a pure representation of the raw anxiety that it caused.

Me: *Watches 5 minutes* Also Me: *PTSD from working retail kicks in.*

Secret Stocking messages: 7:35 - "You're Wasting your life" instead of "Krazy Ketchup" 9:31 - "Pain" instead of "Paint"

The update he just played is fire

Jimmy: Tells the player character about how horrible this place is and gives them a list of notes that helped Jimmy to survive. Player character: Does not take this opportunity to run away and never look back.

7:13 one of the drinks says get out 7:38 one of the ketchup bottles says you’re wasting your life 10:08 one of the cans says You’re stuck 11:10 one of the bottles says you are wasted away

I really love the little details like one of the bottles saying "Get Out" instead of "Cool Kids" or one of the Ketchup bottles saying "You're wasting your life" instead of "Krazy Ketchup"... like all the subconscious questions and doubts than ran through my head when I was still working in retail *shudders*. Seriously, people working in retail are still humans, so treat them accordingly. Having a nice, friendly customer can make the difference between a good and a crappy day 😕

16:28 mark unlocked his inner serj

Is this a horror game? I mean, this is just straight up what it's like to work a grocery store, no supernatural crap or anything. ...So yes it is absolutely a horror game.

When I worked retail as a merchandiser, hearing "Excuse me!" would make my heart drop and internally scream "NOOO!" A lot of customers were cordial, but boy howdy were there a lot of patience-testers! Retail is scary!

The only way to win at work: work off the clock

here to make sure it is new and not the old video

Has anyone else noticed there's a notorious pattern of babies causing him stress in almost every game he plays

I'm surprised Mark didn't realize after he accidentally hit the customer with a box that you COULD throw it at them and not do their task.

Faces of mark during voicing the manager scared me more then whole game did hahaha

17:13 Need a little bit of the bubbly! AHEHEHEHHEHE

i like to imagine Mark working in a Walmart or Target or something and a sweet old lady slowly approaches Mark to ask where the video games(a present for her grandson) and Mark sees her, screams, and sprints full speed to the nearest employee only room lol😂

He just went through the three stages of working retail 1.Scared to make a mistake 2.Becoming used to the place and talking shit under ur breath about the people 3.Doesn’t even care anymore Edit:I could be wrong correct me if I am pls.

Imagine asking an employee for help in a store and they go: “AHHHHH no no no no no sorry, I-I-I! I’M BUSY!” All as they sprint into the nearest employee only room and close the door. 7:49

I love how right after he said "Good job Lester" he saw the missing report 💀

I like how for the managers voice, he just wheezes in the middle of every sentence

7:12 DRINKS - bottle says “GET OUT” 7:35 KETCHUP - “You’re wasting your life” 9:30 PAINT - “Pain” 10:05 PET FOOD - “You’re stuck” 11:08 MIRACLE CREAM - “You are wasting away” 20:07 CLEANING - “You are a loser!”

11:15 Everyday when I'm going to work

I worked at a thrift shop about 6 years ago a few months after giving birth to my son. This mother and her two daughters came in in halloween to look for a “costume” for her eldest, my shift ended I believe 9 pm they came in at 8. Her daughter was gonna be a bunny, so ya know the whole white outfit jazz, they came up to me while I was stocking and moving things back into the right area asking if we had anything in white around her size. We had some white things, she was looking through the uh jeans for some skinny white ones. I pointed out a few, tried to help the best I could. And hour and 15 mins later, she goes we can’t find anything. And left….my store was a mess. I missed my bus home. Never recovered lol and then a few weeks after my son had been born an ex gf got a job working in a diner as a waitress I worked graveyard shift so 9 pm to 6 am. I came in for four days before they fired me. Bc in my exs words I didn’t learn quick enough. Anyways after the first few hours on my 1st night a guy told me my piercings were sexy and once he left I took them out, bunch of creepy old guys openly flirted with my ex, and two woman came in. The one asked if we had Russian food bc we had a Russian salad dressing. We said no, but we have other great food. She caused a scene and left. Her friend shrugged, walked out and left. Group of teens came in my last night. They had a “queen bee” sorta girl with them, got drinks, “ looked at the menu”, she didn’t see anything that she liked. So they just left. Needless to say I didn’t get a tip. But uh I’m glad I no longer work with people anymore lmao

Alt title: Mark has a fucking PTSD attack and there’s some gameplay that caused it.

Me: calmly stacking the shelves Shopper out of no where: EXCUSE ME!!!

I'm actually watching this before his newer video on the same game

10:07 "Dog soup? Is that soup made of d- DIE" Were you about to say dog??!!

"Is that Baldi!?" *_PTSD INTENSIFIES_*

"...That might have been a bit of an overreaction." Don't worry Mark, that's how I react to customers too

I am so glad my mom taught me how to treat those who "serve" others(waiters,retail,etc) because at one point,she worked as a waitress(before I was born) and she always stacks the things and is so kind and patient with them,and I am as well. They are human,they need to be treated as such. Whether they're a rich supermodel,or a wait staff,that's a human being. And while I have no personal experience,from other comments it seems this game sums it up pretty well.

Who else noticed that one of the Cool Kids bottles literally says "GET OUT"?

Mark: **Sees customer** Hi.... Customer: Excu- Mark: *_NOOOOOOOOOOOOOOOOO!!!!_*

Why isn't there a customer where if you don't help them find the isle in time they just go "No it's okay sorry for bothering you" and then silently wander around the store reading the isle card things like I do

This is pretty much what it's like working in a store

I just barely noticed after seeing different let's plays that the items have little messages on them like "Get out"

I love how the woman who lost her baby has a Karen haircut and outfit

Markiplier, who's worked retail: wins the game honesly Jacksepticeye, who's never worked retail: Cheats to win

7:11 I love how "Get out" suddenly appears in "cool kids".

i like how every time he plays a game he never pays attention to the gameplays instructions the first time for no reason

imagine this you go in a store, you can't find what you're looking for, so you go to a staff member and.. you: "excuse m-" staff member: NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO *runs in staff only area*

every karen in a 1 mile radius hunts you down: the game

21:14 is it just me or does that cool kids drink says get out

Now that I’ve seen this game, I will spend a full 30 minutes trying to look for something myself, even if there is a worker next to me, and my respect for them has gone through the roof

Mark: this game isn’t that bad People in game crawling on the walls inside

To anyone, who's reading this: Please, be kind and polite towards people working in retail, they're dealing with so much crap in their work

I had a heart attack in the beginning loll

Out of all the youtubers I watched play this game, I think Mark's the one who nailed the creepy impression

The Manager's Impression: Markiplier: *Weird Noises* Jacksepticeye: *Gross Sounds*

Mark: "Is that Baldi?" Also Mark: *Horrible memories flash behind his eyes...*

The fact that when you’re helping one customer, the other customers just let you pass - totally unheard of

They did an amazing job with this game making it stressful, just like retail especially during the holidays! When mark hit the break room and said thank god I needed a break, can’t tell you how many times I did that exact same thing when I was working retail!