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Hey Ive been buying with aliexpress and Id say 98 percent of the time Im delighted with my purchases. Ive bought Boots, makeup jewellery and even did my own designs and got them printed on a coat or jacket or hoodie and they came out amazing. I have had a few problems along the way but mostly got my money back. Once in a while they dont give your money back but its so cheap I dont mind. this is a great video thanks suzy

I have bought a lot of stuff on both Ebay and Aliexpress. Ebay has better support when i receive junk/defective products. Ebay is also faster in handling the dispute. I have multiple orders on AE that was defective, and i provided evidence, but they did not agree that it was defective. So i did not get my money back. You are not 100% safe on AE. Also the chat robot on AE is a joke.

The amount of research and details in these videos is crazy. Thank you!

As others have pointed out, using aliexpress isn't the safest option & I would recommend avoiding large cost purchases if possible. If you are going to buy something expensive I would recommend creating a burner account & use a CC or something with the ability to chargeback far into the future. Aliexpress will ban your account if you do a chargeback, but they almost always side w/ the seller in large cost disputes.

I bought a yuji itadori cosplay costume from AliExpress from like 2 weeks ago estimated delivery was like march 12 and it came 2 weeks after very good quality!

One fact about aliexpress: discounts are BS. whenever there is a discount on literally ANY product, The shipping price is all of the sudden extremely high as if not to compensate for the discount. Even in general when there is no discounts, you will find some products which are suspiciously cheap, and only when you click on it you find the shipping fee skyrocket. It’s extremely annoying.

I have been using AE for several years now. Its a mixed bag. I recommend communicating with the seller before purchase - ask questions and clarify what the product is. Bad sellers will either not respond or not provide full info. The good sellers on the other hand usually respond quickly and provide full info. I can spot a good seller right away. There are many good deals - you need to know how to find them and how to spot poor / junky products to stay away from.

Buyer protection is kind of fishy.... If you order two of something and only receive one of two items, you'll NOT have any compensation. It happened me! The tracked parcel contained the package with only one item. Since they see that the order has been delivered, you can't do anything!

I’ve bought a lot from AliExpress, I only buy from sellers that have their reviews with pictures, if I don’t like the pictures I don’t buy it, because that is exactly what you will receive

Thanks for this honest review. Too many KZfaqrs just create bandwagon content, but still do what they advise against behind the scenes.

Ali express items go missing in the post mainly because the WRITING on the PACKAGES is so TINY, and easily rubs off. They should definitely make the writing larger. It seems EVERYTHING is a money saving thing- even down to the amount of INK on packaging!

People who went straight to the comment section 👇

Aliexpress has worked for me for quite a while now. Sometimes there are glitches but overall all purchases arrived. I order mainly electronic circuits components. But I have ordered toys and other stuff too. Sometimes I do find better prices on ebay. This vid provides great info that I did not know.

Too many people with BAD experiences on AliExpress....I will pass.

Very good, very comprehensive video. I would disagree with the 100% safe statement. It may be very safe, but there are some issues. First of all, it takes sometimes 2 months for you to get your order in the states, due to the slow shipping speed, which isn't really a complaint for me by itself. But the problem is that sometimes the established time for returns has nearly or already elapsed by the time you get it. I had a problem with some missing pieces and, I tried to deal with the seller, who said he was mailing them to me right away, but those parts never showed up, and, while waiting for them, the time for me to report him or give him a negative review had elapsed, nor could I just request a refund because we were 4 months out by that point. I had to buy the parts to finish the item on my own.

Awesome video!! Very good presenter! I got into hobby electronics and decided to give aliexpress a try as they offered the lowest cost on the myriad of resistors, diodes, capacitors, etc that I would need. I also order from the $1.99 sales on a weekly basis so I always have 2 or 3 orders being shipped at any given time. So far everything has exceeded my expectations.

THe hustle with AliExpress is that most products seem good upfront, but in a couple months deteriorate quite rapidly. By then, it might even be too late to submit a review. I really get tired of people saying, "Looks great, but I haven't tried it yet." Useful idiots say things like that.

Beware if the item you ordered is lost it is very hard to get back your money

You buy a product without tracking and yet you see that it arrived in your country, then it arrived in your city, then back to the capital, then back to your city...Fake tracking or maybe many parcels with the same number, the best method of scam. If you complain, they will close it on the grounds that the product has already arrived in your country and the problem is with you in your country.

Their customer service is bascially non-existent. There is no phone number. Their "buyer protection" doesn't always protect you. I received an item that was not even close to the pictures described. However, my refund was denied. There is definitely a huge risk, as opposed to the more well known online retailers that have been around for a long time. I basically got sammed and I have no recourse except credit card dispute.

Delivery time to France has improved considerably over the last 3 years. There is a marked difference now and invqriably small items are well packed and I have has little or no quality problems

I don't use aliexpress any more, why? 1) slow shipping, it took 1-2 months to get what you bought 2) I have received fake seeds and bad quality products, there is no customer service that allows you to return the stuff you bought, no communication with seller. 3) There is medicine I ordered from them last Oct ,2022 and I haven't received it yet , now it is July 1st 2023. I tried to complain to their customer service, but no feedback. Too bad!

Don't believe this BS, AliExpress will rip you off. Buyer protection sucks. You better do your homework and read all the negative reviews. Don't lose your hard earned money and you don't want the headache..

I placed order for $350 , never received it. Ali Express has not resolved the issue. Website sucks! Cannot login from Firefox, chat disconnecting, no way to verify seller, fake reviews, terrible supprot uses mostly automated messages or prewritten scripts. NO MORE ALI EXPRESS ORDERS - EVER!

Been shopping a lot, but again, it’s about using your gut feelings. Even when buying simple stuff, I seldom goes for the lowest bid, but try lo pick something in between and has at least “on paper”, some thumbs up. Only been ripped off once and for a cheap product that was of great importance though. The seller sent me the absolute wrong item even though I had checked and confirmed beforehand what I wanted. Wrote a sour comment that was deleted by the seller and it was too late to file a complaint and not much money. I also had ordered some expensive goods that never arrived and got the message “on its way”, until it was obvious it wasn’t. AliX customer service was very helpful and I got my money back, even though the seller had refused to take any actions. Anyhow, this video is very helpful, especially for those doing their first purchases from Chian (a China made electronic component had the text “Made In Chian” - that sounds very reassuring …. 😊).

Things are not what you say, most of the time i get ripped off, either things do not work, sent the wrong size or ruined, i rarely buy from them, do not trust them, their customer service is non existent

I have ordered craft supplies like stamps and metal dies and been very happy. I received 1 stamp set with a few things spelled incorrectly but that was my mistake because the photo was correctly showing the misspelled words and I didn’t catch it. I now pay more attention. If I contacted the seller they probably would have refunded me given the order size but it was only a few dollars and I could still use some of them. A few dies haven’t cut perfectly or had a little imperfection but again the cost of the item was negligible so I didn’t worry about it. I’ve also ordered croc jibbitz and been extremely happy with them. Other items such as cheap necklaces and earrings for my teen daughter who loses them easily, sleep masks, small appliance cord keepers etc have all been great purchases. I would not buy anything I needed to last very long or wanted a quality product. Shipping to WA is generally 2-3 weeks with my longest being 6 but that was an anomaly. I definitely recommend trying them. Order 1-2 things with free shipping and see what you think. Then order more if it works out.

I bought some SCD40 modules from Aliexpress and they arrived quickly, fine, and they worked, that so I just went on with the project, which was a parttime thing. After a couple of months, I picked it up again and let the module run stably for some weeks and noticed it was drifting slowly upwards in co2 measurements without any external cause. I tried to add another module, which started out like the first, but followed about the same slope of climb. I tried to switch to low power mode, measuring co2 only twice per minute, which reversed the drift to negative - for both parts. I even tried a third one, bought from another seller, same result. I talked to people online and explained it and was reassured that this was not the correct behaviour. There's a clause in the original manual about recalibrating every week, but that's for very precise measurements. This was around 50-100ppm or more per day. So - it was impossible to find the error before the timeout for the purchases, which ended up at $150 or so.

Quality depends on price there are some real companies but people have to realize it will cost the same if not buying on AliExpress but on legit site

Their customer service flip flops and send you in circles. I ordered two TECH reels for my tape deck. The tracking was poor and unclear. It took over 4 weeks for it to arrive. 😢The package was reported delivered and I never received it. The merchandise cost over $50.00. I wasn’t reimbursed for the loss shipment after the claim was filed. They kept running me in circles until they said the time was up to file a claim. The shipping department is very shady..

This has to have been the most comprehensive explanation of how AliExpress. Thank you and by the way, I love the name of your channel 👍🏿 that rocks bro.

Can you not report sellers to ali or anything like that to get their shop removed? These people that are scamming you, thats illegal can we do anything?

Ali express shipping is unstable and risky..

They are the most shady e-commerce company for the first few times the return was easy, then it was so complicated to understand how to even raise a dispute and you would be so far way from getting to the stage where you can expect a refund!! Own experience here!!

This is genuinely high quality content. Presentation skills on point! Great work, man.

Can please make a video how to handle those scammers are online? My friend has a online store and he is handling these scammers all the time with no successful solutions.

Nope, I got scammed, seller uploaded a fake video of incorect item returned, Ali Express took their side even though I had a customs decliration and receipt of shipping. It's a scammers playground.

Funny thing about ae is that when ur product doesn't arrive they ask for proof for the refund, like what proof am i going to give u if the products not there lmao

You are able to buy straight off of alibaba even through the website or messaging the seller.

Buyers protection 🤔 I've purchased a tool and received a cheap sponge. AliExpress closed my dispute in favour to seller as I received goods. Total BS as I didn't order a piece of sponge. When you receive goods that you have ordered it's ok however now this has happened to me twice within 10 purchase. eBay is way safer

Customer care service on aliexpress is so horrible

I always have had a very good experince when buying from there, idk what these comments are about😭

I live in PA USA, and I have been buying from Ali for years and have never had a problem that wasn't fixed. I get packages from them every week. My shipping time varies from 2 weeks to 4 weeks unless it is shipped from the USA.

Here is a breakdown on AliExpress, in short no it is not safe but that is relative. Most sellers are honest but a good percentage of them are not. And that wouldn't be so bad if the site made any effort to clean up their act, but they do not. They actually assist these dishonest sellers with their unfair actions and policies. For example as this video states they have a policy that says "if you get sent the wrong item or your order doesn't arrive you will get a full refund", but what they don't tell you is most of the time they will ask you to send it back first. Now being China has subsidized shipping and every other country does not, it will almost always cost you more to send it back than it cost you to buy it in the first place. This will essentially enable the seller to rip you off because no one is stupid enough to send something back when sending it back costs more than the order did. I was scammed 3 times recently (in the last month) this way, with two products that were not what they advertised in the ad and one that arrived broken. One item cost me just over $4 and was going to cost me over $11 to send it back, the second item cost me just over $5 and was going to cost me over $14 to send it back, the third item cost me $16 and it was going to cost me well over $20 to send it back. So I ended up eating the loss on all 3 items. While it was in the dispute stage I went on their chat everyday to complain that this was a scam and it was a scam the site itself sets up. They did nothing at all. They are well aware of it and still do nothing about it, which tells me it is intentional fraud and not some kind of a innocent loophole the sellers found a way to exploit. The site makes enough money with their shady policies in place that they have no intention of clearing up their act, eventually the word will get out and they will have to adjust or go out of business but for now they know they don't have to do anything but rake in the dollars. So first don't believe anything the site claims, because they lie and mislead to assist the scammers. And don't trust the sellers at all, most are honest but the many scammers on the site offset the savings gained from shopping with the honest sellers. The bad sellers will intentionally send you the wrong or broken items knowing you won't send them back and you will eat the loss. Again, this would be more tolerable if the site made any effort to get rid of these types of sellers or regulate them to clean up their business, but they do not, they actually do everything they can to help the scammers so the scammers know they can operate with impunity. If you stay in contact with the seller through the dispute phase they will actually laugh at you while you try to scramble to find justice. They know their scams are secured by the site itself and that they have nothing to fear. Sure the site will say they are trying to rid themselves of these sellers but they actually do nothing, it is just empty words to pacify the stupid people who will believe them. That is the most frustrating part for me being a westerner, our society makes an effort to get rid of the thieves but China actually supports them, which is evident with their systemic intellectual property theft. Yet again I would like to be able to say this is all on those dishonest sellers but it is not, this is almost entirely on the site itself because they set up this scam and enforce it with their shady policies. I would say that if you are causally shopping and not flipping, statistically overall it works out to be about the same cost as buying on amazon, in that what you will save with the orders from honest sellers on AliExpress will be offset by the scams. But here is the thing you need to consider about shopping on AliExpress, if you need an item right away, there is a good chance you won't get it at all or it won't be what you ordered, and the frustration just isn't worth it. You might end up breaking even compared to shopping on amazon in money terms but not in time terms. If you do enough shopping on both sites you will see the same items being sold on Amazon as are being sold on AliExpress and this is because many of the sellers on Amazon buy from AliExpress then jack up the prices. My guess is they figure the losses they take can be more than made up for with the much higher prices they sell the same stuff for on Amazon. Plus they only have to take the loss a couple of times (maybe) until they find an honest seller of the products they want to flip. Because they sell the same stuff over and over again they know who they can trust in a very short period of time and their losses are minimal compared to their gains. You won't be in that situation if you are only buying one time or occasionally and that puts you at risk. So essentially you are going to pay more on amazon for the same product but you won't have to endure the looses you would have faced on AliExpress to get those products. You are essentially paying a scammer either way though, either you pay the scammers who sell cheap Chinese crap on amazon for far higher prices than it sells for on AliExpress or you run the gauntlet of scammers on AliExpress to try and find the honest sellers that are cheaper. My estimate is it is about even, or maybe slightly in favour of AliExpress once you know all the scams. But for a one time purchase when you need the item within a certain time frame I would go with Amazon, the extra you pay is for the comfort of knowing you will get it and it will be as described.

Buyer protection is rubbish when they don't actually ship it, or send something else that is lost along the way and the refund button doesn't even work. They side with the fake vendor who then in turn close down their advertisement page as they already got their $200 or whatever for a product that never existed. Beware. I've been using Aliexpress for over a decade. The support is rubbish.

They send empty boxes for expensive products cause this makes better profit then actually sending the product. You got the box (empty) but you have it, so order delivered!

As someone who has worked with chinese-supplied imported goods, specifically electronics, I would like to ensure it is known: Chinese products, especially electronics, are NOT necessarily crap or below your european average. Their reputation does not reflect the big picture. There are many rigorously-made components and circuitry using those components which are made and supplied in China and abroad. However, because many components and products are just made to be cheap and not actually good, they've gotten their current reputation. Most cheaply made products are made in China, not anywhwre else, so it would be evident that good quality products would be buried in the sea of crap that ensues. Bottom line: chinese products CAN be top-of-the-line quality, but unreasonably cheap options are mostly made in China as well and so they're generally considered bad. Do your research and don't trust your prejudice.

Until you order something and tracking say s you've received it when you havnt , then they leave you high and dry without the goods .

Amazon is best more expensive but not gipped ! They should get after this company! False advertising 2 good 2 be true!!!

I was shopping confidently like I did on amazon & walmart, and now having problems with items I received. about 80% of merchandise received is junk... I spent about $1000 on there... have to shop slow there, can't shop fast.

When it comes to buying things of Chinese website I have set my self ONE rule I stick by, I don't buy anything that plugs in to the mains electric, don't matter what it is. Not only from Ali Express but ALL Chinese websites such as Banggood, Wish, Joom and any others. My reason is that I don't trust things to be safe enough, some years back a couple had ordered some Christmas lights from China and put them in their Christmas tree and they ended up burning their living room out. I am sure that with some research I'd find many more stories like it.

When u said Alibaba i got an ad of it on yt one min after

Ali Express is amazing for finding hard-to-find individual components cheap. But it's China, your mileage may vary.

I literally got an AliExpress ad before I watched this video😂

I’ve always had a great experience with Aliexpress, no quibble refunds and they located a lost parcel within hours and had them delivered. The items I’ve always bought are great quality. I know others have had issues so guess I’ve been lucky.

The main bad thing about AliExpress is actually WAITING MONTHS FOR ANYTHING TO COME.

AliExpress is trash. I bought a $15 carburetor for a weed eater and was charged $112.

untrue you will rarely ever will a dispute on ali express don't waste your money on ali express .

yeah no.. No full refund or any refund at all.. They always want you to ship it back, and most of the time shipping it back will cost 10 times the original price and some products(especially lithium) aren't even allowed to ship to China. Right now I have a problem with a defective device.. That cost about 70 USD.. I opened a dispute and aliexpress says to return the item for full refund, if I don't the refund is zero USD. I've contacted the local shipping company and the shipping is around 100USD but because the item has a lithium battery in it It is not allowed to ship to China from my country (outside US). So I just lost 70USD. I don't have a credit card, in my country almost nobody has a creditcard. So I paid by bank(In Europe we have iDeal) as I always do. Aliexpress is a "company" that backups the shops 100% and they don't care about costumers at all. They allow scammers and liars, even if you proof they scammed you Aliexpress doesn't care and will always end the dispute in favour of the seller. I'm not a "newbee" on Aliexpress, I've been ordering for more than 5 years and have bought for 10,000s of dollars from Aliexpress. The bad reputation is legit, they are bad...

what i want to know is compared to temu is aliexpress still safe or safer compared to temu?

I'm so tired of being robbed

If a name brand is used in the title & description, is that an automatic red flag / scam? “Sea-Doo Switch Pontoon” (reg, TM, patents) is being advertised for a huge discount. All Sea-Doo pontoons are manufactured in Wisconsin.

They don’t ship and tells you it’s delivered. When you try to dispute they said they’ll review and later tells you you can’t get refund because it’s started as delivered. I would never use this site. Good thing their items are cheap that I didn’t lose much money.

As far as electronics being safe from them, I've seen several incidents of bad charging design leading to battery explosions and fire safety risks.

Been buying from Aliexpress for about 3 years - and in that time, there’s only been one time I had to open a dispute - over an 8” android tablet. It was supposed to be a ‘top-end’ tablet but what was shipped barely qualified as a ‘bottom-end’ device that you’d find by the tills at the local supermarket. That was resolved fully within 10 days - and the rest of the products have all been fine - exactly what I ordered - even all the other electronic devices!

I SO AGREE WITH YOU. THE COMPANY NEEDS TO BE SHUT DOWN.

Bought many items without problems online tracking is great and refunds easy and quick. 7 or 12 day delivery.

Ali express is not safe, i have a very bad experience

AliExpress has gotten worse than before especially for its refund process if you don't received the goods you ordered. It became so slow and tedious that I lost confidence in its claimed consumer protection.

Probably would be better not to name your company after a story about 40 thieves. Then people wouldn't wonder if it is safe.

i bought something on AE and in less then 10 minutes it said that my item was delivered i couldn’t refund or anything my like 10 minutes? how

I use to buy from aliexpress but now the shipping is costly. So I stop buying from there.

I think what most people are worried about is not getting the product at all that they ordered. Buying anything directly from China is a universal known risk of quality . I bought a hot tub of AliExpress knowing that it had the potential to fail. I got what was in the picture for a very cheap price. Had all the functions as promised. But before any issues occurred. I replaced parts, the pumps, the motherboard n housing. And I resealed everything with silicone. So spent another 500 roughly upgrading it before something head a chance to fail. All in all. You can see where they cut corners with manufacturing. And where they did with parts. But all in all. I'm satisfied

Yeah you get great buyer protection EXACTLY UNTIL the day you have a legit complaint and get permanently banned for complaints because you got too many defective stuff in a small amount of time. Then you can't even reach the customer support anymore to figure things out! Basically without prior notice suddenly your buyer protection is taken away you lost your money, can't contact support, your account is blocked and that's it with your until that day positive experience. And it doesn't matter how many thousands you bought the last months! So you can complain but if you do you will sooner or later be blocked completely and lost your money!

No way I got an alie press ad

It depends on what your buying, and the big question is 'is the fake more expensive than the original product. I purchase hydrothermal quartz and various types; you cannot fake the original lab grown material. I did get scammed by 1 other supplier on the amount of the material purchased for hydrothermal emerald. the Seller I have is small supplier and not a big supplier seller

My husband bought a guitar and it turn up with a crack on the guitar, plus black paint splatter and chips on it. He has been trying to get a refund and Aliexpress has not given a return label and causing my husband so much stress. We are still waiting for return label and it hasn't been provided

Shopping from ali express since 2013, brought more than 700 items, become a platinum member now. Never had any problems. When i didn't received item or it's damaged , they always refund money.

Great video I am just setting up my Shopify and this was very helpful

He says it's like eBay, but it's not a eBay is an auction site primarily where people bid on products. Ali express is more in tune with Amazon or various vendors post their items for sale and the site facilitates the purchases.

Aliexpress has no customers support, absolutely.

Why did I get an aliexpress ad when I clicked on this vid

dude is selling broken 4090 for 5000$ and shipping 500$ and without consultation he has right to add the difference :D

I’ve been buying from AliExpress for the last couple of months. I’ve had one purchase that was faulty on arrival. I sent pictures and was refunded in minutes. I was amazed. Tbh because the purchase was so cheap I thought I’d get nothing, but was pleasantly surprised.

I have been buying from Aliexpress for a while, with no issues until March 2023. I ordered, and I still have not received my items, and it is now July 2023. The items were shipped and arrived in my town, but then my items were sent from the post office to a third party here on my town, and it's just sitting there. I tried calling the third party multiple times with no answer. I have not ordered from them again because I don't want my items shipped to a third party again. I would have rather picked up my items from the post office myself. It's rediculous!

Electronics:if you buy products form brands that get reviewed online, you have an idea what you're getting. The top (asian) brands often have their own Aliexpress shop. I got several pairs of wireless earphones (some of them already sell in Europe!) and various bits of bluetooth/cables stuff. Quality followed the price.

Buyer protection is offered by eBay as well and quite the same

Bought an item for $150 and wasn't what I wanted. Requested a return and refund and was provided a pre-paid return label. A few hours after I dropped it off at the post office, I was board and checked the tracking and it said "Fraudulant postage" which means the postal service will confiscate it which I confirmed this when I went back to the post office and they would not give me the package back. Now I'm out of the item and the seller is telling me AliExpress is the one who provided the pre-paid return label so we will have to wait on their decision. Never had this issue with eBay.

Please if you respect your time and money do not order from AliExpress it is not worth your nerves and your precious time, now they are not respecting their customers anymore. I am not buying anymore from them. Because it is a filthy business without any concern about our customer rights. I ordered one item from them but they didn't send it to me or send it but not to the right address and now they just ignore me every time I text them or just write to me that the item just already sent and it's my problem and concern that I didn't received this item which completely a lie from their part and not my responsibility apparently they send the item to other neighboring country and by their understanding it is my mistake. So as I understand we don't have any customer rights we are just plainly people who have money and are vulnerable and they are just using us, scamming us because it is convenient to do this with us their customers.

I haven't received one item I ordered on Ali Express. It says delivered but I haven't received anything and it is very difficult to do a dispute.

NO PayPal. i live in EU country THERE IS NO PayPal

Scammers are all over AliExpress.

resume of the video look for a 4.5 stars and 100 + transactions and still is a 50/50 chance

I ordered a few things of them and they send old junk that I did not order

Awesome video! I have bought from aliexpress before the company upgraded. I had a good experience with their business even back then. Mad respect for your culture. You are one of the most unified, peaceable, honorable and lethal blood lines. I love working with your culture. One of the hardest working people in the world. I can't wait for God to bring you forward ❤️

I bought alot of stuff including a battery on March 8 I received everything the same month except the battery. The whole time I wasn't able to track the battery then I contacted the seller he gave me a whole different tracking number different from the one on alixpress and a different websites since that day(march 27) till this moment it's only being showing the same thing (arrived at facility) I've reported and complained several time I got frustrated. The seller told me I won't be able to tell it's gotten to my post office and I won't receive any email or call I just have to go to the post office to make inquiry. Long story short it's been almost 2 months I just left the post office 30 ago still nothing. I guess I got scammed

Someone used my debit card without my permission to order 320 wirth of stuff from this damned website! How in the world it's safe if they cant confirm the identity of the buyer????????

Relevent content starts at 7:13. Your welcome.

Before buy anything from anywhere, do your bloody homework! Don't be lazy, read reviews, watch KZfaq reviews, and try to buy real bang for the buck things. In this case you won't be disappointed. There are plenty good quality domestic Chinese brands, manufacturers, for example Convoy for flashlights, many quality Chinese watch micro brands (San Martin, Baltany, Steeldive, Addiesdive just to name some, but there are a lot), etc. Yes, I think I may not go after a questionable SSD drive which is possible counterfeited, or after a no name one, but simple things - aluminum pill boxes, titanium tableware, etc - or well know brands (see above mentioned ones) you hardly can go wrong.