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Nail Salon No-Nos | Don't Do this in the Nail Salon!
Рет қаралды 8,949
Күн бұрынWhat are the unspoken rules of the nail salon? Today Habib and Tracey discuss the things that clients and nail techs should NOT be doing during a nail service.
What are your top salon no-nos? Let us know in the comments!
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“How do two brothers get into the nail care business?” This is the single most common question people ask us. There’s a long and rocky version but we’ll give you the short one. We have our fearless and unconventional mother, Young Salo, to thank. With a single-minded entrepreneurial spirit, she decided to start her own business at the age of 49. She had a passion for the nail industry and we did everything in our power to support her. In the end, this is a family business.
Greg, the older brother, became a licensed nail technician after switching gears from fire fighter’s training. He is energy personified and has a true passion for developing the best professional nail care products and education. Habib is the younger brother. He jumped in a few years later; taking a detour from medical school and a life in music. He brings his own creative mind for business, marketing and strategy. Unexpectedly, we are a perfect team.
Today, more than 20 years later, Young Nails Inc., is a professional nail care manufacturing company exporting to over 40 countries worldwide and distributing domestically to over 3000 stores. We’re respected for our next-level product innovation and education. Our mission is to bring you the best quality products and we’ll show you how to use them with incredible results. It’s really that simple.
Welcome to the Young Nails family!
@kathyhart5892 2 жыл бұрын
I used to frequent a salon. The owner did my nails. She was great at nails. But, every time I sat down in her chair, she would make phone calls, or jump up and go do other things. Once, someone came in when she was at the top coat stage of my set. She literally told another tech to do my top coat so she could do the person who just walked in. I never went back because I didn't feel like she valued my business.
@youngnailsinc 2 жыл бұрын
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@lovemesomeslippers 2 жыл бұрын
She was also setting a bad example for her techs.
@blessed_by_kris 2 жыл бұрын
Another no-no for a client: do NOT ask the tech for the cuticle nippers, files, or any nail tools. Just tell us what you would like us to fix or adjust, that’s what you pay the tech for
@youngnailsinc 2 жыл бұрын
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@evipetrako5653 2 жыл бұрын
Heyyyy...i think you forgot one for both sides....cleanliness....
@youngnailsinc 2 жыл бұрын
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@cinthyaprieto4877 2 жыл бұрын
I change the music according to clientele. However I found oldies are usually my go to!!
@youngnailsinc 2 жыл бұрын
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@jenreynolds523 2 жыл бұрын
Yesssss!!! No kids 🙌🏼. I made this rule a long time ago and have never regretted it!!
@glossguild 2 жыл бұрын
Everyone should know this stuff. 👍Common sense isn't common, it seems.
@youngnailsinc 2 жыл бұрын
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@randimaxam3144 2 жыл бұрын
Very true
@nahngood5738 2 жыл бұрын
Hardest life lesson some have to learn, not everyone has common sense, and some don’t even care to. 🤣
@glossguild 2 жыл бұрын
@@nahngood5738 Those that don't care scare me.
@bangohlsson2563 10 ай бұрын
Great talk. Crack me when Tracy said " but you have no stuffs "lol (browing sock situation 🤣)
@donnar9864 2 жыл бұрын
As a nail tech of 33 yrs, I agree with each one of these and I could go into nightmare stories of each one...but let me add, on the nail tech side, be VERY careful what you talk about, even if it seems that the client is getting into the conversation, they could just be dealing with the topic until they can get out of there, if they want to bring up a taboo subject, that's fine but just let them talk, don't add to it, even if you have a great story to add to the Convo , just don't....and as far as music goes, if you are in a mixed race salon, keep it top 40 music...white girls, don't play country, black girls don't play rap.... keep it neutral music...like, I'm a white girl and I don't like rap or country, I love urban rock...but in my little place I've opened up on my property, I do all black women and I still don't play rap, but I play soul..R+B, because I like that and I know they do too....ok, I'm done, awesome video 💗
@youngnailsinc 2 жыл бұрын
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@janillebutler2739 2 жыл бұрын
What a tactful & intelligent way to say & handle that. Thank u for ur insight
@erintraicene7422 2 жыл бұрын
I laughed when Tracey said she is more than fine with her client talking on the phone. (Says every introvert everywhere) That would be me- I would encourage it. Or put on a movie. I certainly CAN engage in conversation, especially with someone I’ve gotten to know- but I know I wouldn’t be the one driving into life stories right off the bat.
@sueann4978 Жыл бұрын
It's funny, that last one. One day I was giving a pedicure, the phone in my pocket began to ring, my client asked, "aren't you gonna answer it?" and I said no, I'm giving you a pedicure. She said oh I wouldn't be able to let it keep ringing, I told her I treat my phone as if it's a landline if it's important they'll call back, if it's someone I know and want to talk to they know I'll call them back but my phone but my focus is on her at the time. As you look at that scenario how rude would that be for me to be on my phone giving her a pedicure!
@izzychavez8381 2 жыл бұрын
When I would go get my nails done. It was so annoying when the mail techs would be having conversation In their specific language. They would be talking and laughing. I would be sitting there like... Are they talking about me. So rude
@tyerachunn8116 2 жыл бұрын
The definitely were
@aquarius8325 2 жыл бұрын
It's definitely rude! They can ask you what you want and carry on a conversation in English. But as soon as you get ready to pay or ask a question they start doing just what you described.
@MelissaRoyer01985 2 жыл бұрын
I love all your videos..would you make one on removing nails safely without making a mess of natural nails
@youngnailsinc 2 жыл бұрын
Check these videos out and let us know if they help: kzfaq.info/get/bejne/bsd1es-D0dW-eJc.html kzfaq.info/get/bejne/aMiHg6WQ0LvaoYk.html kzfaq.info/get/bejne/msiniqWQzNbaaYk.html
@eleannetholguin8594 2 жыл бұрын
A huge no- no for me: no eating during the appointment!!!!
@youngnailsinc 2 жыл бұрын
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@monicarevey9911 2 жыл бұрын
Love your boots Tracey.
@youngnailsinc 2 жыл бұрын
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@mazmain9248 2 жыл бұрын
Just a point on the music, I was watching a nail video on Instagram and the background music was so wrong, I commented about it to my husband. It was full-on rap with the f-bomb going off and about how he was doing a woman so it's not only in a saloon that you need to be mindful of the music. Another no no for techs is speaking another language to another tech, it makes you feel so uncomfortable and you don't know if they are talking about you or another customer.
@youngnailsinc 2 жыл бұрын
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@beanieb352 2 жыл бұрын
Just want to shed a little light on the foreign language situation. Some techs only speak their native language, or foreign to only english speakers, becuase it is all they know. Just keep an open mind that it may be the only way for the techs to communicate. Absolutely not trying to argue or be rude. Just want to give a different perspective
@yasand1760 2 жыл бұрын
As long as the nail tech can communicate with the client properly about the service, it shouldn’t matter what other languages they speak. Only in the USA do we not normalize people speaking in their native languages. I’ve been a client many times of places where they spoke to each other in languages I couldn’t understand and it doesn’t bother me one bit because I also speak a second language and know that it’s bs to assume they are always talking about you.
@mazmain9248 2 жыл бұрын
@@yasand1760 I am not saying that they are talking about me but it makes me uncomfortable. I also speak a second language but not in front of people who can't understand me, I was taught that it is rude to do so. Maybe I am from a different generation to you
@rkrepcik 2 жыл бұрын
Whoop whoop! Love the biz talk!
@youngnailsinc 2 жыл бұрын
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@rlnails4564 2 жыл бұрын
Thank you guys for making this video, I would also like to add smoking and vaping to the client and nail tech's side. It is bad manners wanting to go smoke in the middle of a service. You are inconveniencing a service that is supposed to be relaxing and also wasting time.
@youngnailsinc 2 жыл бұрын
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@betsyjames2925 2 жыл бұрын
O.....M.....G!!!! I WANT TO SHARE THIS ON MY IG AND FB BUSINESS PAGE!!!!
@youngnailsinc 2 жыл бұрын
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@MaleficentHipster 2 жыл бұрын
I was looking at nail techs in my city on Insta and this one girl was cussing in practically every one of her posts. I liked her nails and I myself cuss a lot too around friends but it just came across as so aggressive and really turned me off.
@MaleficentHipster 2 жыл бұрын
Want to add that if it had been a male it would have put me off too. I’m not all like “girls shouldn’t be aggressive or cuss”!
@Anon_E_Muss 2 жыл бұрын
Yeah, you want to come across as professional in the workplace. That includes workplace social media.
@aquarius8325 2 жыл бұрын
A tech that was in the same place as one of my former nail techs was like that. She'd curse in front of her clients. She'd answer the phone in front of her clients and it'd be another one trying to book an appointment. She'd curse at the one on the phone and talk about them to the client in front of her. She'd discuss personal things and it'd make my techs clients uncomfortable. She did good work but her attitude was off putting.
@marissalorraine8700 2 жыл бұрын
Cussing like that for me - just indicates lack of self control. I wouldn’t want someone who has no self control to do my nails. Thas just me!
@poltotinco4eva 2 жыл бұрын
subject music: I used to go to a hairsalon where they played music off spotify playlists. as soon as the boss left, it was just a big fight about who would play the next song or playlist, they kept changing the music mid song, and every single one of them kept walking away from their client to go play THEIR song. so you had half a reaggaeton song, then some cardi b, some 70s heavy metal, back to reaggaton...I usually don't say anything in cases like these, but that time I did complain and asked my stylist if there was any way they could just stick to ONE playlist and let it be. and I never went back.
@simonecadette5392 11 ай бұрын
Great chat
@tiaeshamoody4696 2 жыл бұрын
I like when the client is pre occupied as well, sometimes it just makes things easier, other times it makes it worse… give and take ♥️
@youngnailsinc 2 жыл бұрын
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@belze.bub.6137 2 жыл бұрын
You guys are so funny!! D.A.R.E. Made it seem like dr*gs we’re free 🙄🤣
@Regina-me1xm 2 жыл бұрын
As a client when they are painting with gel polish don’t touch anything!!! Thee fuzz 😩
@fridakarlberg7782 2 жыл бұрын
I am OBSESSED with your videos, I wouldn’t be half as good as I am at doing nails without you guys! ❤️ I have a request tho - please do a video of a couple different types/shapes/designs of painted french tips. There are so many of them trending, from small almonds with thin french lines in different colors and so on. And I SUCK at painting all these kinds of designs. Please give us tips!! (Plus I do love watching you do nails 😇)
@youngnailsinc 2 жыл бұрын
Thank you for the suggestion, we will let the team know.
@fridakarlberg7782 2 жыл бұрын
@@youngnailsinc thank you so much 😍
@rachelmorciano9201 2 жыл бұрын
Love u guys! Always putting out GREAT and USEFUL content ✨✨✨
@youngnailsinc 2 жыл бұрын
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@kelleywood4498 2 жыл бұрын
Being in a single person studio, I have a lot of freedom regarding clothing, music and decor. However, I have learned that I need to be sensitive to the politics and religious beliefs of my clients. I discovered this when I chose to display a bipoc/pride flag on my wall. A client questioned me regarding this. I was prepared with my answer and saved the day, but it raised my awareness that this may not be appreciated by all of my clients. Not all money is good money. I love everyone, no matter who they are! It’s not my place to judge 💕😉.
@debrapierce1964 2 жыл бұрын
What made me walk away from a salon was I would Stewart with 1 tech and then about 1/4 of the way thru they passed me off to someone else not 1 time but 2 and I tip well
@emhoward5 2 жыл бұрын
This discussion would have been fun to see in an infomercial style skit
@youngnailsinc 2 жыл бұрын
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@kathytarman2302 2 жыл бұрын
Great stuff guys. Thank you for sharing.
@youngnailsinc 2 жыл бұрын
Thanks for watching! ❤️
@bigtdgothgf 2 жыл бұрын
How do you deal with people who will try to leave without paying, or how do you prevent that from happening in the first place?
@youngnailsinc 2 жыл бұрын
Unfortunately this can happen from time to time. If you feel like your safety is involved, it is best to let them go rather than fighting over it or chasing after them if they leave. Contact the police and give them any info about the client you may have. In order to avoid this situation, there are many online booking systems you can utilize that require a credit card to book the appointment. This way you have. a guaranteed form of payment.
@sandrinenz 2 жыл бұрын
Excellent guys. Thanks 😘
@youngnailsinc 2 жыл бұрын
Glad you enjoyed it!
@sharonharding9500 2 жыл бұрын
Cleanliness as well .
@youngnailsinc 2 жыл бұрын
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@lovemesomeslippers 2 жыл бұрын
I’m funny about cussing. My friends can cuss all they want but I don’t like stranger’s cussing. It’s like they’ve assumed something about me or don’t care about me at all. Also, I prefer my music bland if I don’t get to choose. Music I don’t like can induce a headache.
@youngnailsinc 2 жыл бұрын
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@mar94girl 2 жыл бұрын
I'm loving this talk...and new subscriber
@youngnailsinc 2 жыл бұрын
Welcome! ❤️
@kalami2010 2 жыл бұрын
Can you do more technical nail tech no-no’s, like don’t pop acrylic nails off with another nail tip? Like nail health related no-no’s
@youngnailsinc 2 жыл бұрын
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@irisortiz4864 2 жыл бұрын
Love all your tips 💜
@youngnailsinc 2 жыл бұрын
Thanks so much!❤️
@gaylelee40 2 жыл бұрын
Eatting at your station...both nail tech and client
@youngnailsinc 2 жыл бұрын
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@evipetrako5653 2 жыл бұрын
I forgot to write that i love that video ....💜💜
@youngnailsinc 2 жыл бұрын
💜💜
@riikkajukkola6179 Жыл бұрын
How about customers that want To be your friend In your personal accout after 4appointments? I have a lot of regular customers that Come To me for years, but what is the fine line between professional friendship and personal friendship between customers? Yes I Live in small town where everyone knows everyone but I still.. And im afraid that they just want diacounts thru that friendship..
@youngnailsinc Жыл бұрын
That is a choice that you would need to make. If you don't feel comfortable having them as a friend in your personal account, that is completely fine & you can simply let them know that is your personal page that you keep private but they are welcome to follow your professional platforms.
@tinab7791 2 жыл бұрын
Having tact in all of your work situations is what I consider professional. You need to be tactful.
@youngnailsinc 2 жыл бұрын
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@tiaeshamoody4696 2 жыл бұрын
Yeeeeeees lol not the post dated checks!! 😂
@youngnailsinc 2 жыл бұрын
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@michellesutton202 2 жыл бұрын
So much common sense seems to be Bob existent. Great talk thanks 😊
@youngnailsinc 2 жыл бұрын
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@marshacimadevilla9890 2 жыл бұрын
I had a nail tech who was constantly on the phone during my entire appointment. She held the phone between her shoulder and ear. Also if I had to have an old acrylic nail taken off, she would grab it with clippers and just rip it off. She ended up divorced.
@tiaeshamoody4696 2 жыл бұрын
Someone needs to open a nail salon/daycare
@youngnailsinc 2 жыл бұрын
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@Scum0fTheEarth_ Жыл бұрын
One time a lady had a appointment and her client didnt show literally almost done on one hand of acrylic and she finally came and got mad when the ladybsaid to wait ???????????? Lol yeah so someone else had to finish them smh
@shaminaj.dimauro9589 10 ай бұрын
Physical hygiene for both people! That could be embarrassing!
@lilymurphy6414 2 жыл бұрын
I want to see that video when you’re tweaking lol
@youngnailsinc 2 жыл бұрын
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Xiaomanyc 小马在纽约
Рет қаралды 48 МЛН