Nice video, Etienne! So there's constructive and destructive criticism. Criticism is only bad or unhelpful when it's destructive. When it comes to constructive criticism, you want to be thoughtful in how you provide this to the recipient but also make sure to include specific info on how they can improve. For eg., let's say a new employee sends emails only using capitalized text. You could say something like, "Hey Jamie! I notice when you send out your emails, they're always in all caps. Is that on purpose?" Jamie responds with, "Yeah, I thought it would be cool to do something a little different." And you could respond with, "I see your point. However, whenever someone types in all caps, it usually means they're angry or shouting and I'm sure that's not the type of message you want to send. What you could do instead is incorporate an encouraging GIF or meme. I think that would be a great way to make your personality stand out." Jamie might respond with, "Oh my goodness! I had no idea! Lol. Thanks so much for that advice. I definitely won't be sending emails in all caps anymore." This is actually a partially true story I experienced in a corporate setting. Only I wasn't Jamie, lol.