You're explaining the danger of cigarette smoke to a lady who sounds like she ate an ashtray.

I came to this channel a few years ago to learn about plumbing and HVAC but now I come to the channel to be entertained by the customer interactions.

24:17 probably one of the funniest Steve moments! "I've had my two shots" "You did? - Maybe you need three" LOL

Once had a brother-in-law who worked in the HVAC system for 40 yrs. He once had an elderly customer in her 80's who had an oil furnace that couldn't be fired because of excessive oil lying in the fire box. She had nowhere to go that night to stay warm, he took her to a motel, rented her a room for the night. He was a Saint if there ever was one. This guy reminds me of him.

How did I end up watching this.... and loving every minute of it ? :-) Comedy heating engineer, the World needs more of this..

I love the Yankee attitude where everyone sounds like they are 1/2 second from punching each other in the throat in just a general conversation. Then when a tough guy gets near his dog, turns into a puddle of poo. This is worth watching just for the last minute or so. Well done sir. Great that there are still some honest folks taking care of the elders.

The conversation with the guy calling for an IPO for his tractor was effing hilarious lol

"Honey I'm 78, I'm not gonna last forever"....ain't that the truth. The fact she's made it to 78 years old given the coffin nails being chain smoked to the point they read on his CO detector, and shitty vodka, is amazing.

Moly does such a good job guarding the truck while you work!

DOnt you just love it when you have every part on the van 😂

This brought back memories! My aunt had a furnace just like that! Installed in the 80's and was still going decades later! She liked to keep the house at a nice suffocating 80 degrees in the winter! She was a chain smoker too! My dad has a RUUD from the early 90's. Had the gas valve replaced a few years ago, still going. Gotta love those simple controls!

I love the rapport you have with your customers, especially the older folks. I try to do that myself, and it makes the day a richer experience. One of the many benefits of being self employed mama!

Steve is the HVAC and plumbing hero of his town! It's gonna be a sad day when he retires! There ain't many goods ones left anymore.......

" If Anything is Gunna Kill ya it's gunna be Those Cigarettes " Lmmfao

You do great work, its great seeing someone doing the work and doing it right and not ripping folks off.

Lady: "I got my two shots". Steve: "Maybe you need three".

I started laughing when I saw you put the CO detector in her cigarette smoke.

This episode of The Shit Show is called, "I'm not Bitching" Nice work Steven, thanks for posting!

My experience with pilots on RV appliances was that the pilot builds up crud around the orifice hole from gas residue. Saved myself time by taking the pilot assembly out, blowing brake cleaner through the orifice with air compressor and then reassembling. Brake cleaner would break down the residue and not leave a film or grease behind.

I would never do business with this guy...... "How much money do you want to spend?" "I will think about it"

Good job. As a Gas Co residential/commercial tech, my first step when I saw a weak and lazy pilot flame was to just tap the pilot assembly with a screwdriver to knock out the dust, usually restored full and strong burning flame to the pilot. Then use the hose to blow out any soot caused by the lazy flame. A tap would have probably taken care of that without you having to adjust the pilot flow to account for a slight restriction in the orifice. I have run into situations where someone tried to adjust the pilot flow without cleaning out the restriction in the pilot and after tapping out the restriction, now the pilot was over-gassed and blowing. I would then readjust the pilot back to a normal flow to impinge on the t-couple. I would cut a short piece of 1/4" copper or aluminum tubing and stick it in the end of your blow hose. The tip of the tubing should be bent slightly to get into the pilot hood. I put in a short piece of 1/4" acrylic pipe as the mouth piece in the other end of the hose, instead of putting the nasty rubber hose in my mouth. I would 'fix' inop fireplace gas logs and wall furnaces that used PG9's with a sooty and lazy pilot flame with one tap. Pilot flame became strong, waited for a a moment for the thermopile to heat up and 10 seconds later, gas log fires right up. After a quick cleaning and a safety check, in and out in less than 10 minutes.

I loved working on the old furnaces ya don’t have to pull the tubes to change a part! Just spin off, spin on, done! Awesome.

14:24 Molly looks like she’s about to drive off without you! 😂

That guy on the phone. This channel is amazing. Yea well I need it to roto till lol

Personally, I would check transformer voltage output (24v) with output wires REMOVED. Bcuz... a dead short anywhere on the furnace 24v system can give you a zero-voltage reading at the transformer. You can suspect a bad transformer by merely touching it. A "dead" transformer many times can be either VERY warm (short circuit on the output, as mentioned) or plumb-cold-- open transformer. While ur removing the 4" jct box cover to replace the transformer you could then verify your incoming 115v power supply without having to remove the furnace power supply toggle switch. Save you a step and a little time. It is unusual that you would have 2 inoperative components but it does happen. I'm glad to see you orientated the new gas valve so a person can work on it. I have a downflow furnace and the installer didn't bother to orientate the gas valve from upside down. The valve works but obviously it is a pain to make any adjustments or take readings.

The old valve was a slow open valve. You needed to wait longer for the gas to bleed down from the diaphragm allowing the valve to lift. You can hear the bleed valve click when power applied.

Steve’s truck is like a magicians hat, pulls out Transformers, thermocouple, rabbits, and doggies, you name it his got it.!

Watching this is like reading a Stephen King novel with all kinds of interesting characters and personalities lol...

I'm glad you didn't try and sell them a new unit. As soon as you walked in there. That would of been 80 percent of techs out here. They would pulled the bad heat exchanger card without removing the panels on the furnace

That is a cool idea having file cabinets in the truck to keep parts in. I never thought of that one!

4 years May 12th 2021 since I have smoked a cigarette. Big tobacco doesn't get my money nor my life any longer. Great job on the furnace Steve.

Caught myself a couple times replacing all these parts and then finding a cracked heat exchanger. Kind off leaning towards inspecting the exchanger first. Thanks again for all the informative videos.

Awesome video ! " I'm 78 years old... I'm not going to last forever - but I want the furnace to last." I love it ! :)

nice to see that there are still honest and capable techs out there.

Today I learned in this type of work “Brand new parts” = “new to you” Hahaha love it, thank you for doing honest hard work and not raking these folks over the coals. Wish more guys out there still had integrity like this.

I'm in the trade, 25 yrs. Love watching Steven. Learned a few things too

I love your accent with your brute honestly it puts a different dynamic on customer relations 🤣

The way people on the east coast talk to each other in almost an ass hole like tone is humorous.

Customer “ I had my two shots by the way “ Steve “ really maybe you need three “ 😂

“ honey, I’m 78 and I’m not going to last forever, but I want the furnace to last”. Bless her heart! Lol!

Great job! don't you just hate it one thing leads to another to another and you have to explain it to the customer not really your problem but had to be done to get fixed

…Lots of gray pipe dope on those gas valve fittings! Good man! Some people use yellow gas Teflon tape and they should not use it on iron fittings. This guy knows what he’s doing!

That $20 thermostat is my go to. It's basically an off / on box. Good repair.

This guy's accent makes me *want* him to work on my plumbing and HVAC. Dude just sounds like he's gonna get the job done, regardless of what it takes. I'd feed this man, just because. lol

Furnace fixed and free health advice. Now that is service! Miss Molly probably has the most reliable HVAC of any dog in Massachusetts.

I used to disconnect the pilot line from the combination calve and attach CO2 cylinder to blow out the dirt. It worked 90 % of the time. Still replaced the thermocouple as preventative maintenance. Never had a callback after that.

I live in Alaska and the only time people talk this is when guns are drawn, this guy is hilarious!

My Dad's best friend had emphysema, but continued to smoke, until the day he died!! I quit smoking at age of 21 and now 55. I've cleaned the windows in our house as kids as chore and there was tar stained windows from my Dad's smoking. That's what a smokers lungs look like, after years of smoking.

Greetings from Nova Scotia. Really appreciate all you do Steve. You’re an honest man doing one hell of a job….and yes I love the comedy.

I think I heard her talking on the Cigarette ad comercials.the vodka bottle was the eye catcher steve..Next level .

Lmao 🤣 🤣🤣🤣 I love this guy ! The part when he put the Co2 detector on the cigarette 🚬

“Do u want me to show u again the level of ur smoking?, no I didn’t even want to see it the first time u showed me”!!

Great job, excellent video. “I’m not gunna last but I want the furnace to last.” She’s a realist all right. You can’t make that up. The anti smoking public service message was priceless. Way to go Steve...!

She says I just had 2 shots and Steve says looks like you need 3... lol.

Steve I’ve been in the field 28 years, I appreciate you humor and these vids. We all have our ways of doing things and you do good work man. It’s a different world where you are, you tell people “get that shit out of my way so I’m can work” 😂👍🏼

I learned a long time ago if you have a blown transformer there is always a reason for it, I always try to put a in line fuse on the the low voltage to if it doesn’t already have one. That way your not changing transformers more than once.

“Lemme put my man-ometer on there”😂. Love this guy

Miss Molly seems like a great 🐕 usually those small dogs have a lot of bark

Awesome diagnostics. Im not even in the field but always love learning about this stuff and listening to people talk to themselves. Glad I subscribed a while back; one of my new favorite channels.

When he said the transformer is bad... who thought he would say I have one in the truck? Hello...lol

I could not work with a customer next to me, either complaining what the costs will be or that he/she thinks you are doing the work wrong. It's crazy. You are one in a million! Thanks for sharing your repair experiences.

Good Job 👏 on reviving her furnace ✌️

"Maybe it's the Space Shuttle". Thanks for the coffee on my keyboard!

Everything was checked except the important thing: a gas leak at all the new connections.

Yankee Doodle went to town riding on a pony stuck a feather in his hat and called it macaroni😂😂😂

Id rather have a new furnace with this build quality over most of the modern furnaces built today. Straight forward, and easy to service. My dad was a heavy smoker. I never took it up, myself. Our air filters were always brown.

Love the public health announcement at the end

Not only are you quick to figure what you need to do to fix the problem, you always have what you need. Very efficient .

78 years old--she's gonna out live us all!! Good job der Steve - Hey I got a pto on my 318 too. I had a chance to buy the 322 with a 3 cylinder diesel but stupid me I bought the 318.

Love this guy. He Tell's it like it is. No questions asked. One solid dude.

Miss Molly: "did you bring me some ham"?

You know you’re in trouble when they come in with the tablet.

Don’t smoke but have three shots! Good job on getting that thing running Steve. It ain’t easy being cheesy!

If that guy runs into trouble installing the PTO on his tractor, he can call Ivan over at Pine Hollow Auto Diagnostics to get it working. If Ivan can rewire a Genie boom lift that was hacked up by many "attempted" repairs, I think he can get a PTO installed and working on a John Deere.

"Good enough for this naybahood". Love this guy. Always makes me smile.

Pro analysis and repair, nice diagnosis on the lady's carbon monoxide intake.

I think two other guys tried to sell a furnace already. They didn’t want to fix an old furnace.

Nothin like a well organized parts drawer. 😉

Was just running through, saw you blog. Just had to see what you found out with the furnace. Then got fascinated with your accent. Ended up watching it all the way through. Then just had to subscribe. Stay safe out there. Keep doing what you are good at. Can't wait to see more. Bye

That was a crusty one Steve, great job. 👍👍

Question her " you got gas in house" after you light the pilot... lol

I don't know how i got here but i enjoyed the last 37 min lol and this is also why i call in a furnace guy every fall and the same guy in the spring for AC,

My furnace is about the same age. Transformer > thermostat > > gas valve. Themostatic high limit switch in the heat chamber >relay > motor. The valve is the most expensive and finicky part, the limit switch is the least commonly thought about part mot commonly mis-adjusted and the hardest to find a replacement for. My limit switch contacts were stuck open. Luckily I was able to fix the switch. was .

Great video. Very funny dialog at the end with the customer. Seemed like a simple enough diagnosis, strange how the other two companies couldn't figure it out. As always, you da man Steve.

Hey man you are a decent person fixing that ladys furnace you have alot of folk praying for you.

I love it when they are worried about cost, you tell them time plus material, and they keep asking questions adding to the time 😂

Nice analysis and repair as always. I had no idea a cigarette or two would skew the the CO level in the room that much, good info!

I love the sense of humor. Even better when sipping a nice bourbon.

A proper service would include disassembly of the pilot and cleaning, and replacement of the thermocouple. I never use a can of air to clean the pilot. I use brushes to clean the orifice and the housing. The pilot should sound like a torch when done. Lazy pilots will follow the airflow from the burners and pull away from the thermocouple, which leads to no heat.

.....Indeed! You have a heart of gold, and nerves of steel! great fix and great video.

Very interesting watching you do your work.......

Steve knows his business upside down and backwards - great troubleshooting!

the phone call during the repair was like something out of the Jerky Boys lol

My mom's got end stage COPD and it ain't no joke. If you smoke, don't quit. Just let it get ya.

Some of those 24-volt control transformers have a glass fuse embedded in the windings. A faulty component elsewhere in the furnace can blow this fuse, rendering the transformer uneconomical to repair.

Glade too see him check it for gas leaks lol

The part about the C0 from the cigarette is interesting. I wear a C0 monitor for my job as well and keep track of the levels while I work in homes. I'm going to be on the lookout for that next time. Makes sense. Thanks for teaching me a thing!

Poor old lady. She was lucky you came along. She’s lucky she got you instead of someone trying to push her to buy a new one. You made sure it was running properly so I’m sure she’ll be happy for a while. Can kick the can down the road a few years. That’s how ya build a good reputation. Nice work Steve

Road trip to Pennsylvania!

homeowner over there chain smoking throwing off your CO readings while you're combustion testing so that you dont have to condemn that old beast!