Unionised workers in America have 'rights' and if they behave badly, they only get a warning that is added to their file. (It is close to impossible to fire anyone in a union.)

​@@ItsMe-yv9jd union has nothing to do with it. It is a contract company. It is the airport authority or owners who don't want that kind of attention and they are linked up with owners of the airlines

@@ItsMe-yv9jd Even if you’re in a union, theft is grounds for dismissal. No ifs, ands or buts about it.

This is what happens when you go with the lowest bid to a contract. So what if they get fired. They probably have extremely low wages and poor benefits; those jobs are easy to find.

@@jonhamilton5789 of course that's the right thing to do, but those cameras are the airport cameras and They can hide stuff. The guy had to go to politicians to get public access to video footage. That tells you a lot

🎯 That is exactly what this man should do!

Completely agree

I read the comment, and thought to sue seemed excessive, until the bit about them not paying due to lack of receipts.

I would do this exact same thing. This was a personal violation at the highest level. I hope he has a good lawyer because they both could get rich. Meanwhile, laughing girls can laugh every time they look at a future paycheck.. you see that line that says "exemplary damages" and has a fat number next to it? That's your dumbass fee... For life.

Sprit Airlines they Crimnals and so Evil they Basicaly they stole from him

It's all the extra steps she went through to make sure the meds were destroyed, too. Taking out the pill bottles, opening the caps, dramatically pouring them out of the bottle....and then the coworker VIDEOING all of it, so they can post it on social media. Both need criminal charges, although I'm not sure what.

It was theft they should all be fired and prosecuted

Exactly. It doesn’t makes sense to suspend them. The evidence is 100% clear, there is nothing to investigate. Gee.

@@le_th_ So the guy had an attitude with the gate agent, he got what he deserved.

@@mathew8581 Nope, the jerk that had an attitude and left his stuff behind needs to be prosecuted.

The whole concept of "sub contracting" is deniability. oH "WE fire them"....and moved them onto another airport. Two guys DIED in Calgary working alone through an agency. The court case found the agency NOT responsible. Man.

@@louisliu5638 This is true in just about every industry. The business doesn't want to know how you got the people, they just want bodies to work.

@@le_th_ I was with one company that at the time was Number One in the industry. We called contractors "owner SLOPerators" as they were totally focused..........on doing the fastest, worst customer service possible. The company was given away. It AFFECTS other long term people, and is so sad. Most of the dismissals of the sub contractors involved drugs use on the job, drvING without A LICENSE, and outright theft, but it took YEARS to comb them out.

You are correct, the mean and cruelty of some people is not of God.Lots of immoral people.

@@silent1967 This is America, we don't see color.

@@sivartb7273 Well I see it every day, I guess that makes you not we an idiot.

@@silent1967 Why are you bringing race into this. This is an American problem. Stop trying to divide America.

@@sivartb7273 It is a racial problem, it's no different than over 200 wal-marts having to shut down for poor performance. It's called theft/looting in blue/black areas. With other blacks rooting for them while they are looting. Watch all the videos. I'm not saying it's all blacks just most and the others don't do nothing about it. When whites try to stop it blacks and leftist throw the race card, it's always the same. Watch Thomas Sowell if you don't believe me.

they were happy as possible in shit! didn't even try to hide it.

You can't do that. He willingly walked away from the bag, essentially abandoning it, even though it was unintentional. That would never hold up. Had security guards found that bag, they would've treated it like it may contain a bomb, and we'd be talking about a whole other situation here. The crime is them knowing whose bag it was, then intentionally doing what they did, not just throwing his things away, but going the extra step to open the prescription bottles and throw the meds in the trash (and filming it for social media).

@@le_th_ Emotionally distraught after the desk argument and she waited until the flight had left - he has a great case. The emotional distress of his personal items being destroyed and loss of a family heirloom - big bucks.

A million dollar lawsuit is a drop in the bucket for Louis Armstrong Airport. They bring in 9 mil a year and as you can see, spend virtually none of it on payroll. They'd restructure some debts and go on business as usual. Nothing would change. The proper solution is to end the idiotic notion that an airport needs to make profit, and turn it back into a public good.

That's not how it works. He can sue for the actual value of an item lost but sentimental value is not worth more money.

@@le_th_ Just because he walked away and forgot it, does not neccissarily mean it was intentional and is abandonded. But the workers did know whose bag it was, those women were watching him walk away and did nothing. Though the fact the Vendor admits wrong doing and is asking for reciepts on heirlooms means they know they are liable and trying to find a way to evade. A lawsuit is the best way to get them to settle for the wrong that was done.

...and they have the balls to ask for receipts - I say sue Spirit and the contractors for millions

Yep!😂

Expect drama with Spirit Airlines and Walmart. They share a lot of the same types of customers and employees.

@@sensualeye Don't forget Popeyes

It's not Spirit Airlines gate agents and ramp agents are through a subcontractor

They seem to have some sort of ... privilege.

Systemic thieves, it’s a learned behavior , seems to be the culture of that airline. And no accountability I guess they’ll be promoted good job.

​@@spikefivefivefive Yes, they do. The Poosey Privilege.

they seemed to take great pride in trashing everything -- holding it up and summarily dropping it into the trash. Medicine is expensive alone and many require prescription to refill earlier than usual (meaning a doctor's visit fee too). This is just insane

Those ignorant blk girls need to get arrested asap And sent to jail!!!!!!!!!!

Spirit will shift blame on the contractor....that is what most CEOs do: shift-blame any chance they get.

They hire the third party vendors so they don't have to be responsible. After watching that I would say free flights for 2023 would have been appropriate.

Well you need to be carefull with your stuff. Sucks to be dumb.

You must be new to Spirit Airlines.

Unionised workers in America have 'rights' and if they behave badly, they only get a warning that is added to their file. (It is close to impossible to fire anyone in a union.)

they'll say discrimination.

Just like cameras at your grocery store they really only go through the footage if something like this happens and a customer went through the steps. They probably thought the customer won’t do anything. And boy were they wrong.

Honestly probably wasn’t the first time they’ve done this

Most people are really really stupid. A nurse was caught in a hospital near me stealing IV medications. She was caught because she was replacing the medications with tap water from the fountain, and several patients contracted rare blood infections that were investigated by the CDC. She managed to earn a nursing certification without ever understanding the concept of sterility and aseptic practices.

They were recording on their phone! They don’t care. Definitely not the first time they did that

Yes, it's disgusting. Sad to think people like that are out there.

It’s called FOIA Freedom of Information Act. You can request records from any Federal agency for records. They normally have 21 “business” days to get it to you

Apparently they were upset with him because they said he would have to reschedule his flight because of the size of his carry-on was too big and non-compliant. He asked to see a supervisor as he felt is carry-on was compliant. The supervisor agreed that it was, so he went on with it, but unfortunately forgot his smaller carry-on at the counter. It appears that the gate agents wanted to take vengeance upon him because he dared to challenge their determination even though the supervisor agreed that his larger carry-on was compliant and they were wrong. Not only did they throw his things away, they apparently stole some of them. Just completely unbelievable. I believe they should be charged with theft and fired. Customer-facing jobs are very difficult. I understand that and appreciate the people who do the jobs, but if you can't take the heat, find another job instead of doing something like this to someone.

Yes, it certainly is appalling!! Taking those items and being a complete @$$ and destroying a client’s personal items. They look like they’re having a great time too. Disgusting‼️😳🫢🤯

It's mainly a black thing.

@@silent1967 lol.

@@icallitasiseeit1278 Yeah, I laugh at black people constantly.

To me it sounds like that was his plan all along.

Yes, lawyer up. Spirit airline needs to terminate. They have enough grounds with that footage. And the police need to get her colleagues cell phone and video.

Always fly with smarttags or airtrackers.

I hate Spirit too! Worst airline EVER.

And Spirit thank you.

Flying spirit in the first place was your first mistake

Yup. It’s part of the reason they use subcontractors. Pure corruption and it starts at the top. Fuck Spirit.

@@OddWoz and when ur luggage is taking trips around town to apt complexes and the grocery store instead of being delivered to ur house as promised? “A subcontractor traveled with ur bag in their personal vehicle, but we promise it’s legit and they didn’t steal anything before bringing it to u” 🙄

No conscience No ability to feel remorse Entitlement aka Having $hitty parents in the 1st five years of your life, who failed to meet what is know as dependency needs. That's how infants/toddlers grow into brazen, empathy-deficient adults.

They just didn't care at all. Seems like they had done this before...so comfortable in rummaging thru his personal bag like they KNOW that they will not be caught.

So much for protection from terrorism, the bag could have been a bomb. It should have been treated as suspect.

Even my YMCA does this. The airlines would rather hire the people willing to work for unlivable wages than pay a fair rate for employees with honor. When you contract your workers, you don't need to pay them unemployment insurance or give them healthcare coverage. This is the airlines fault for putting unqualified people in a position where values are necessary to save some money on payroll. This airport brings in nearly a quarter million annually for *each* employee and can afford to pay the right people.

I’ve found peoples valuables at stores, and I have given my phone number for someone to contact me if they called or came back. I just have very little trust in people these days. With the exception of bank cards if I’m at the bank. I will turn those over to the bank. That’s happened three times.

@@kellidinit3725 Trusting a stranger away from home is always a gamble, but everyone in the secure area of an airport demands more than the respect you give a stranger; they've paid for passage, and they have a reasonable expectation that the airline and their affiliates won't prey on them like this. The company who put these criminal ticket-checkers in uniform and gave them authority over passengers is the one responsible for the theft.

I agree, their action is not the first time and they were not worried about anyone watching them!

I wouldn't have thought that these companies would need "sub contracting."

Bro summary execution is a bit much

What bull💩, telling him that he must produce receipts for all the destroyed items - - another excuse to not do the right thing. Who keeps every receipt and one for an heirloom!??!??!

🤣

I think he did have a close eye on it, but got rattled by the hard time he had at the gate.. Remembering he had to ask for a manager, so he was likely distracted by the way he had been treated. I hope the police search the employees home.

No AIRLINES NEED TO STOP HIRING THEIVES AND SCUMBAGS!!!

It seems that people don’t know how to act without being difficult a$$holes. Maybe if he’d been nicer this wouldn’t have happened. I worked for an airline & the absolute uncalled for rudeness was incomprehensible. I never ever would do what they did to a rude customer or retaliate in anyway, but there were times I was driven to tears by people’s rudeness. Unless you’ve worked in this exact position, you have no idea what it’s like.

@@trixie9777 when any customer acts the way you describe. I usually have fun with it. I do this in a number of ways. Sometimes, I'll make them 🥱wait, and wait, and wait🤫.... while we resolve this issue.🤗 And, for example, if they were to miss thier flight. It isn''t our fault. Because, we did try and resolve it. It's the same thing with luggage, bags or any other service. Never argue, or disagree. Just do an extremely thorough and professional job with a smile and a sense of humor. And if they need to talk to a supervisor. They are to wait. Because, that supervisor is ALWAYS busy. But they will resolve all issues. In a timely manner. Just, constantly remind this valuable customer, how important they are. And without them, you would not be in business. Now when that new supervisor interacts with this customer. The customer needs to explain what the issue is, in detail. Have the customer repeat the issue, at least 23 times to different employees. Just remember to have them start over, from the very beginning. Each and every time. And if they complain, you're trying to resolve this extremely important issue. Just remember to speak calmly. And give extremely lengthy explanations. Including a complete history lesson as to when the company was founded. Who the vice president is. And don't forget to start reading company policies and procedures from the employee's handbook. To the other employees, In front of the customer.

It was theft, pure and simple.

"Maybe if he was nicer this wouldn't have happened". Get out of the public sector now. You don't belong there if you're OK with petty revenge on paying customers.

The IPad should be equipped with a remote brick mode make it unusable without owners opening it

I was thinking the same thing

I thought the same thing! 😀Although, it could be just airport surveillance video. It's good that it's independent since police can request the footage, and it'll be more useful in the investigation.

So untrue. MSY airport will provide the video when proper steps are followed.

I don't think the airlines have control over airport security videos. Who knows, they could be involving top brass and leaning on airport security in a case that could be more damaging to them, but in such small case, I doubt it.

It was the airport, not the actual airline. The airport does NOT want conscienceless, remorseless, criminal people working there because they are a danger to the entire airport. Think of what they put you through just to get to your flight. Now, do you think they pay all that money for security (salary, benefits, vacations, 401K, machines, maintenance on those machines, buying new tech when it comes out), all to have people like this getting behind the lines??? These are exactly the kind of people who terrorists can pay off. No airport wants people like that to have access to their facility. That's kind of their worst nightmare having employees this morally bankrupt.

Are you such an all-or-nothing thinker that you actually believe that every single human being who works for the same company is the same??? Man, you need some psychiatric help if you do.

@@le_th_ found the Spirit Airline worker 🤭

😅

Yes, because Black on black crime is most common. If it were an asain man then would that be racist?...ignorant.

That's a very ignorant comment. Would it have been OK if they were of a different race? Please do us all a favor and be selfish with your ignorant thoughts and don't share them with the world.

@@Coffee-xh4kp by his own people?

@@okayyyy8028 you just proved my point again.

@@Coffee-xh4kp didn't black property rights matter?

MEH, the guy lost the bag. he was dumb enough to leave it behind. somehow others are guilty of his dumbness.

They do not work for Spirit their subcontractors