Buying a small car's worth of speakers deserves top quality and customer care .... great sounding italian speakers but not the greates finishing and customers care...
This video was created as a feedback to my negative experience with the manufacturer of these otherwise great speakers. Bought in 9/2023, the speakers arrived in their factory packaging, sealed and after installation they are still in the same place. Flaws on the veneer (light spots, pencil mark) or cracked leather (not easy to film correctly, much more visible in daylight and in person) were immediately visible. The authorized seller was friendly, communicative and tried to resolve the situation, but the €200 discount did not change my dissatisfaction with the product. I myself tried to communicate with the manufacturer but without his efforts to answer any of the messages. Otherwise, the speakers are excellent in terms of sonic qualities and belong in their own league, unfortunately for the finishing quality, which cannot be compared with my previous speakers. Instead of trying to resolve the customer's dissatisfaction, the manufacturer also blocked me on social networks.
Music:
Diana Krall, A Case Of You (Live)
• A Case Of You (Live)