To connect correctly, after putting the password of your wifi network in the weback app, turn on the robot, wait for it to say hello owner, then hold the power button for 3 to 5 seconds and it will say it is ready for connection and here is the secret, go to your smartphone's wifi settings and connect to the robot's wifi network, then check the option and proceed! This worked for me, I hope it helps you. I'll do a detailed video later to help more people.

@@thiagocorrea4591 still waiting for that video. It doesn't work for me

the same for me. and nothing helps.

Anche il mio fa uguale 😢

@@MantasVEVO me too

Me to.. this is application error or robot error?

Hi, I have the same problem :/

SOLVEED!

@@brunobeaumont976 how you solved the problem?

@@dlaisha I contacted customer support and they sent me a new firmware to install. Very simple to use.

@@brunobeaumont976 i got firmware too, but i can't do steps with computer. Network name ROBOT. they said thay name will change in yo SMARTlife or smth. But robot didnt catch network and i cant do update. Did you have messenger? Maybe it can be simple to talk about this problem 🙂