Overview of Plantronics 8220 - FINALLY a headset with ANC (Active Noise Cancellation)

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5 жыл бұрын

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This is a quick video overview of the Plantronics Savi 8220 office wireless headset. This headset is the only headset on the market that has active noise cancellation that can connect to your traditional desk phones.
If you have a phone like Cisco, Polycom, Avaya etc. and your office environment is loud then consider the Plantronics Savi 8220.
-13 Hours talk time
-Binaural headset with 2 speakers with active noise cancellation
-Connect to 3 type of devices - Deskphones, Computers, and mobile Bluetooth devices
-350 feet of wireless range using DECT 6.0 radio frequency technology
-Conferencing able to conference up to 4 headsets on one device
Ringer on the charging base
Noise-Canceling microphone
GREAT FOR: Loud office environments where you need to focus in on your calls and hear your customers.
ALSO CONSIDER: Discover Adapt 30 as it is the only headset on the market able to be both a mono headset or a dual ear headset and both wearing styles included! Backed by a 3-year warranty which is 3x longer than other brands.
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Пікірлер: 114

@lifestylesketch4676 4 жыл бұрын

What a fantastic video! Thank you for all the work you do.

@norcalzack 4 жыл бұрын

Good review man, one think I might request is putting it on so we can see how it looks. Also nice Sacramento poster. 😁

@HeadsetAdvisor 4 жыл бұрын

Thanks for the feedback Zack! I agree that would be helpful, so the next videos we make, we'll add that. Hey we're loyal Kings fans over here! It can be painful sometimes, but we still support :)

@dawidwojtarowicz9644 Жыл бұрын

Good work man, explained perfectly.

@HeadsetAdvisor Жыл бұрын

Glad it helped!

@HeadsetAdvisor 3 жыл бұрын

If you aren't sure what headsets are best for your business, Call us at 1-800-683-5715 or message us directly via our website: headsetadvisor.com/ and use coupon code KZfaq for an additional discount.

@handzar0 4 жыл бұрын

Can you review Jabra Engage 75 which is the direct competitor to this set??? Especially the Caller ID / Display on the base and also the music sound quality on the set?? Thanks and great review!!!

@HeadsetAdvisor 4 жыл бұрын

Thanks for your comment. We will add that to our list of videos to create :)

@joelolave9563 3 жыл бұрын

I have a situation in one of my Plantronics SAVI, it can not be used since it was connected to the energy. Instead of display a green light of loading energy, it displays a red ligh and I can not change it anymore. Do you know how could I fix this?.

@HeadsetAdvisor 3 жыл бұрын

Hi Joel, try a full reset to start. 1. Unplug the AC power. 2. Remove the battery. 3. Plug in the USB cable if not plugged in. 4. Download the Plantronics Hub www.poly.com/us/en/support/downloads-apps/hub-desktop 5. Reconnect the AC power and battery then see if the light goes green. If not try a firmware update in the Hub software. Let us know if this helps. If not, we can help furthere from there.

@Houseofroyals745 2 жыл бұрын

Why can’t I speak through the mic when I use it on my iPhone

@rpestanow 3 жыл бұрын

Would like to see you connect to a VOIP phone such as Polycom VVX450.

@HeadsetAdvisor 3 жыл бұрын

Thanks Richard! We will have that video created soon. Here's a link to a comparable model on how it would be setup the same with the Savi 8220 to a VVX450 headsetadvisor.com/blogs/blog/plantronics-cs540-setup-headset-port?_pos=6&_sid=6a40482dd&_ss=r

@guillaumedesnoyers4303 4 жыл бұрын

So Jabra 75 or Plantronics 8220, in terms on quality call, for the microphone?

@HeadsetAdvisor 4 жыл бұрын

Both are very comparable. No matter which option you choose, you can expect that you're making a good choice. What you need to decide is. Do you need desk phone connectivity and long range? Then you would go with the Savi 8220 amzn.to/3f6XZ0e If you don't need more than 100 feet of range and only need connection to computer/mobile phone, you would go with the Jabra evolve 75 amzn.to/3e2Oa1Z

@ConradVan3 3 жыл бұрын

Is there an ‘answer call’ button on the headset or do you need to be by the base?

@HeadsetAdvisor 3 жыл бұрын

Yes there is a button on the headset that you can answer or end calls wirelessly up to 300 feet away from the charging base. However if connecting to office corded desk phone you need to add an ehs cable to get that feature. Those ehs cables are brand and phone specific we can help you find the right one if needed 800-683-5715

@SebastienSAEMSARL 4 жыл бұрын

Hello, what about Jabra Evolve 75 ANC (mic and ears) vs SAVI 8220. Jabra is just awesome. Is the SAVI one equivalent ? i don't need DECT …

@HeadsetAdvisor 4 жыл бұрын

Great question. Both headsets are really designed for two different types of applications. If you don't need desk phone connectivity, the Jabra Evolve 75 would be the way to go.

@SebastienSAEMSARL 4 жыл бұрын

@@HeadsetAdvisor thanks ! There is no DECT headset with ANC except the SAVI one … So … it's hard to choose … We'll see when Jabra and others brands release DECT headset with ANC … i don't understand whu they don't !

@HeadsetAdvisor 4 жыл бұрын

@@SebastienSAEMSARL You're welcome :) you're correct, there's no other DECT wireless headset with ANC as of yet that we're aware of! I'm sure it's a matter of time before more DECT wireless headset with ANC are released.

@randybaguinon 4 жыл бұрын

Can this be used without the base? - the way I use my Voyager Focus UC.

@HeadsetAdvisor 4 жыл бұрын

randybaguinon Unfortunately not. You’ll need the charging base for the headset to work. The difference between the 8220 and the Focus UC is the 8220 operates on DECT technology whereas the Focus UC works on Bluetooth. The 8220 has Bluetooth built into the charging base for you to use this headset for mobile calls as well.

@YCLian 4 жыл бұрын

Thanks for the details -- can you advise on the largest difference between Savi vs. Voyager Focus? My guess is, the former allows connecting to desk phone, and their sound quality (mic and listening) would be around... the same? Thanks.

@HeadsetAdvisor 4 жыл бұрын

The largest difference is the Savi connects to desk phone, computer and mobile phone. The Savi also has a replaceable battery. Whereas the Voyager Focus UC is designed for your computer and mobile phone and doesn't have a replaceable battery. Other than than when it comes to quality (Sound quality, microphone, durability, ease of use), both will be very similar.

@IcyAngelTV 2 жыл бұрын

Would you recommend this for gaming? I have a noisy clicky keyboard that i don’t want getting picked up on the mic (pc gamer)

@HeadsetAdvisor 2 жыл бұрын

Probably wouldn't be best for a gaming application. I believe there's gaming headsets now with noise canceling microphones that may be better.

@alexp535 4 жыл бұрын

i can't connect or pair plantronics savi 8220 to samsung galaxy 9+ bluetooth. any advice pls. thanks

@HeadsetAdvisor 4 жыл бұрын

Hi Alex, on the charging base is a bluetooth button. If you press and hold this button it should flash blue and red. At that point you would want to put your Galaxy 9+ into pairing mode. If the two don't pair, I would recommend you download the Plantronics Hub on your computer and update the firmware in the headset. There's also a setting that shows in the Hub to have Bluetooth enabled or disabled. If this show disabled, make sure to enable Bluetooth.

@Jessgagne27 9 ай бұрын

Hi ! Is it working with desk phone cisco 8841 ? I tried the w720 and the noise was echo , so i want to try the 8220 . Thank you

@HeadsetAdvisor 9 ай бұрын

It should. Another model that works is the Adapt 30, check it out here kzfaq.info/get/bejne/osykdNRpta_UioE.htmlsi=9W3Ezd4-LQdJmSjv

@susiepittmon 2 жыл бұрын

I am not getting sound out of the speaker that’s connected to the microphone. Is it a setup issue? Or do I have a defective headset?

@HeadsetAdvisor 2 жыл бұрын

Hi Susie, are you conneciting to your computer or desk phone?

@ronwishon8597 4 жыл бұрын

Good demo of the headset! So can you use this for Webex meetings? If so, do you have to use the USB connection to the Laptop. I am guessing you have to download the software?

@HeadsetAdvisor 4 жыл бұрын

Thank you! Yes, you can use the headset for Webex meetings. The USB cable would be required to be plugged in and you don't need to download any additional software. It's recommended to download the Plantronics Hub so you can keep your headset up to date at all times, but it isn't required in this case.

@ronwishon8597 4 жыл бұрын

@@HeadsetAdvisor Thanks!

@HeadsetAdvisor 4 жыл бұрын

@@ronwishon8597 You got it!

@rockystallone3925 4 жыл бұрын

@Headset Advisor this is a very good video. So what's the best headset for PC? For Zoom calls. Need something wireless, good microphone and awesome noise canceling for background noise. FYI I'm trying out a Jabra Evolve 75 and it's so so it's decent.

@HeadsetAdvisor 4 жыл бұрын

Thanks for the feedback :) For Zoom calls, the Jabra Evolve 75 you're testing will be one of the top of the line headsets based on your needs. But two comparable models to consider would be at the links below. headsetadvisor.com/products/plantronics-voyager-4220-uc-bluetooth-headset-with-usb-a-adapter?_pos=1&_sid=da62bf03a&_ss=r headsetadvisor.com/products/sennheiser-sdw5066-dual-speaker-wireless-office-headset-system?_pos=1&_sid=c76e90a81&_ss=r

@rockystallone3925 4 жыл бұрын

@@HeadsetAdvisor What about the Plantronics Savi 8200? If price is not an issue what's the best one? The downside with my Jabra if I walk around I loose connection. Price not an issue need on both ears. Noise canceling from outside noises is key

@HeadsetAdvisor 4 жыл бұрын

@@rockystallone3925 The Savi 8220 for long range would be the way to go. The Jabra only provides about to 100 feet whereas the Savi 8220 is rated up to 590 feet (about 200 feet in an office setting) headsetadvisor.com/products/plantronics-savi-8220-dual-speaker-wireless-office-headset-system?_pos=5&_sid=9866ee471&_ss=r Keep in mind you can't take the Savi 8220 with you in the car as the Bluetooth is in the charging base, not the headset.

@sixtus2318 3 жыл бұрын

All phone calls sound bad and i cannot make a choice by listening to those. Is there a chance that you will test the microphones with .. Skype, WebEx, AWS to showcase their tansmitted soundquality via software applications please?

@HeadsetAdvisor 3 жыл бұрын

Thank you for watching and we will do a video one day through something like Zoom, Skype or Ringcentral so you can hear for yourself.

@Pmason718 4 жыл бұрын

Will this headset work with Avaya phones? Specifically the 6408 D+

@HeadsetAdvisor 4 жыл бұрын

Yes. Just keep in mind to answer/end calls away from the phone, you will need an accessory called the HL10 Lifter. Here's a link to another model that's also compatible we would recommend. headsetadvisor.com/products/discover-adapt-30-wireless-headset?_pos=2&_sid=4e26ef77d&_ss=r

@09turnerj Жыл бұрын

Can you connect this headset wirelessly to your laptop without having the base plugged in?

@HeadsetAdvisor Жыл бұрын

Unfortunately not, but if you add the D200 DECT adapter you can headsetadvisor.com/products/poly-dect-d200-usb-adapter?_pos=2&_sid=5f82e26fd&_ss=r

@cre_datch 3 жыл бұрын

Is this an upgrade compared the Plantronics Voyager Focus? Or in line or different?

@HeadsetAdvisor 3 жыл бұрын

I wouldn't say it's an upgrade. Both the Voyager Focus and Savi 8220 are very good and high quality headsets. That being said, they are both designed for different applications. If you don't need connectivity to a desk phone, then the 8220 really isn't needed. Unless you need longer wireless range, the 8220 is rated up to 590ft of wireless range whereas the Focus us about 100 feet.

@cre_datch 3 жыл бұрын

Awesome. Thank you! I need to connect to a ne lw Polycom desk phone. So, it sound like I should go with the Savi 8220, right? Thank you!!

@cre_datch 3 жыл бұрын

Please excuse the typos, fat finger.

@bradd5961 4 жыл бұрын

Hi, Does the 8220 have hear through. The technology that allows you to hear your own voice while talking?

@HeadsetAdvisor 4 жыл бұрын

If you connect on the computer, you should have a setting on your computer called sidetone that you should allow you to turn that feature on/off.

@zhanyouxu8325 4 жыл бұрын

I have the savi 8220 uc, it is so difficult to hear through the phone. I can’t hear myself well when I talk during meetings. Any suggestions?

@drewmerritt5479 4 жыл бұрын

@@zhanyouxu8325 Are you wanting to hear yourself as you talk or are you having trouble hearing the person on the other end?

@zhanyouxu8325 4 жыл бұрын

I want to hear myself through the headset while I am talking to others during online meeting. I can’t hear what I am saying with the Savi 8220 uc.

@renemartinafterfx 4 жыл бұрын

just one question, can you use the just the headset directly connected to a device (laptop) or is the base needed? thanks for the video!

@drewmerritt5479 4 жыл бұрын

Great question, the base is needed at all times. If you're looking for more of a mobile solution for your computer as well as cell phone to take with you on the go as needed, I'd recommend the model at this link headsetadvisor.com/product/?listing_id=10363

@jjedwards1287 4 жыл бұрын

Plantronics Voyager UC for your PC Softphone + Plantronjcs MDA200 to connect it to a desk phone.

@vcmpeng7787 4 жыл бұрын

@@drewmerritt5479 Not entirely true. There is Savi 8200 UC version, which also has a base, but it's used only for headset charging and you get USB dongle to connect to your PC.

@HeadsetAdvisor 4 жыл бұрын

@@vcmpeng7787 You're correct, but the headset in this video is the 8220 office version which would require the charging base. You would need the 8220 UC, which you're exactly right, the charging base is only required for charging and it includes the USB dongle connecting to your PC. Whereas the headset in this video connects to your desk phone, mobile phone and the computer via a USB cable rather than the dongle.

@vcmpeng7787 4 жыл бұрын

@@HeadsetAdvisor Yes, that's true. Just wanted to point out a possible solution to question asked by @renemartinafterfx Cheers :)

@josephineabraham 4 жыл бұрын

can this be used over hearing aids? and how would that work?

@HeadsetAdvisor 4 жыл бұрын

We do have customers using this and other headsets with hearing aids. It really depends on what type of hearing aids you have. If you're able to have headphones on and hear, then this headset should work for you but it won't pair to your hearing aids for example. This headset rests against your ears rather that enclosing your ears and in some cases people with hearing aids benefit with a headset to fully enclose the ears, like the model at this link. headsetadvisor.com/products/discover-d722u-noise-cancelling-usb-wired-headset-for-computer?_pos=1&_sid=fcab86316&_ss=r

@zacharylee7137 3 жыл бұрын

My volume is really low, when I turn it to the direction which raises the volume, it doesn't work

@HeadsetAdvisor 3 жыл бұрын

Hi Zachary, about how long have you had the headset for? I'd recommend reaching our support team to see if we can help. headsetadvisor.com/pages/contact-us

@zacharylee7137 3 жыл бұрын

@@HeadsetAdvisor I think it's broken. Thank you for replying!

@gauravsinghal1012 3 жыл бұрын

Can you confirm it is the base that connects to mobile via bluetooth while the headset is connected to base via DECT? Trying to answer a question around if a user can take the headset home to listen to music or take calls via mobile phone leaving base in the office.

@HeadsetAdvisor 3 жыл бұрын

The headset connects to the charging base via DECT and the charging base connects to your mobile phones via bluetooth. So you cannot take the headset with you on the road and use it with your mobile phone. However if you do want one that works in the office and on the road check this one out: kzfaq.info/get/bejne/pdZzl8d237-lYX0.html

@aubah 2 жыл бұрын

@@HeadsetAdvisor Are there any other headset options you can suggest that have bluetooth connectivity for mobile devices, but at the same time uses non-bluetooth connectivity for PC?

@HeadsetAdvisor 2 жыл бұрын

@@aubah This would be another option to consider kzfaq.info/get/bejne/a8dipZt_xLaokas.html

@starmazaheri7448 3 жыл бұрын

Thank you for this video. I am a teacher and have not yet succeeded in finding what I want to suit my needs. I need a very comfortable headset (as I teach online for about 4 hours daily). I am looking for a talk oriented headset. I need to be able to hear my own voice as well as my students' voice (very well). I bought a Steelseries over the ear headset, with an attachable mic. However, the problem is that I do not hear my own voice well...so I keep talking loudly and getting sore throats because of that, and even then, I still hear my voice all muffled up. Can you advice please. I want something you can use for a long time, so some really comfortable over the ear headset but with noise cancelation (where I can hear my own voice + my students' voices, like there is no other voice in the world).I tried Apple airpods pro, and it was great I could hear my voice with no other surrounding sound, but I did not try it with other people talking to me, only I was recording myself talk. I was told that for long use, it is best if I get an over the ear headset. I guess I am looking for an over the ear headset which has the same qualities of Apple airpods pro where I can hear my own sound + my students' voices like there are no other sounds in the words. Please advice what is the best I could buy for my job. Appreciate it.

@HeadsetAdvisor 3 жыл бұрын

What you are looking for is called sidetone it allows you to hear your own voice if your using your headset on your computer you can enable the sidetone by following these instructions. To enable sidetone: Open the Sound window by clicking Start > Control Panel > Hardware and Sound > Sound (instructions vary depending on your Control Panel view). Click the Recording tab. Click the headset you would like to test, and then click the Properties button. The Transmit Properties window appears. Check the Listen to this device box. Click Apply. Did this help? If your looking for a headset that is more comfortable or has better sound we can help with that too.

@starmazaheri7448 3 жыл бұрын

@@HeadsetAdvisor Dear Sir/Madam. Thank you so very much for taking time to guide me. I followed your instructions till I reached the Click the Recording tab. There I could not find my headset, I bought a SteelSeries wired Arctics 1 gaming headset with a detachable mic. I connect it to my labtop with a wire, not a bluetooth. Yes please, what headset do you advice, over the ear, comfortable, not too heavy, where i can hear my own voice as well as my students' voices as well. The one i have is not bad, the only problem is that I do not hear my own sound well, it's muffled and I get sore throat after each lecture, plus I feel like i can't hear my own voice in my head for sometime after that. It makes me dizzy.

@HeadsetAdvisor 3 жыл бұрын

@@starmazaheri7448 Based on what you stated, this headset would fit well for you. headsetadvisor.com/products/discover-d722u-noise-cancelling-usb-wired-headset-for-computer?_pos=1&_sid=805386898&_ss=r Keep in mind the feature to hear your own voice is controlled from the computer.

@ItzzQuotezz Жыл бұрын

Do I need to purchase the APC-43 adapter separately? I see you have one on the table just not sure if it comes with the headset?

@dlipsey04 2 жыл бұрын

I have mine hooked up but no dial tone?

@HeadsetAdvisor 2 жыл бұрын

Hi Denise, which make and model of desk phone are you connecting to?

@bethanyrobinson81 3 жыл бұрын

Please discuss how a "softphone" works with Savi. I keep dropping calls when I hit the answer button on headset.

@HeadsetAdvisor 3 жыл бұрын

Hi Bethany, great question. Every softphone operates a bit differently. But as a standard, you would press the icon of the computer on your Savi charging base. As long as that is lit up green, you would take your mouse to answer a call on the softphone and the audio would be through your headset. Some softphones allow you the capability to press the on button on your headset to answer/end calls. So, if you're in the other room and a call comes in, you get a beep tone, press the on button and you're on that call. Some softphones aren't compatible with that feature and others are. In most cases, if your softphone is compatible, you'll need to download the Plantronics Hub to enable that feature. For any further questions feel free to comment back or call us at 1-800-683-5715 and we can assist further.

@rolandomendoza3299 2 жыл бұрын

Can you have multiple items to this headphone

@HeadsetAdvisor 2 жыл бұрын

Hi Rolando, no you can't connect multiple items to these headphones. You can connect the charging base to your deks phone, cell phone and computer though.

@THMILLER 2 жыл бұрын

Good video, great Explanation but is it just me or is showing the available ports not a thing?? Honestly, it is not against the video but has anyone tried to find pictures of the headset base phone ports? No pics, no videos, it is like a treasure hunt, and not a fun one...

@HeadsetAdvisor 2 жыл бұрын

Thanks for watching Thomas and good point! In the back of the charging base is a port for USB, the phone cord port and AC power.

@ocjuly 4 жыл бұрын

I'm looking to purchase a headset that is light weight, noise cancellation, able to use from long distance, comfortable to use on over 8 hours per day, able to listen music, connect via Bluetooth to cell phone, switchable ear muffs from medium to big, long talk time life, easy to connect charging station, in use indicator, and at a fair price. Any suggestions

@HeadsetAdvisor 4 жыл бұрын

J.Saldana This headset would fit all your needs. If you don’t need desk phone connectivity I would consider the Voyager 4220 which can connect via Bluetooth or computer. headsetadvisor.com/products/plantronics-voyager-4220-uc-bluetooth-headset-with-usb-a-adapter?_pos=1&_sid=ea327b747&_ss=r

@ocjuly 4 жыл бұрын

I was looking over the range, is there one that has longer distance?

@HeadsetAdvisor 4 жыл бұрын

J.Saldana The 8220 has 590 feet of range whereas the 4220 is going to give you about 100 feet and that’s standard across Bluetooth headsets for computer and mobile connectivity.

@ocjuly 4 жыл бұрын

I greatly appreciate your assistance and most importantly your time. Moreover would you happen to know where I can try some of these headsets out? I hate not being able to try them out. Don't like buying and returning things. Thank you

@HeadsetAdvisor 4 жыл бұрын

J.Saldana you’re welcome :) unfortunately I’m not aware of anywhere that you can try before you buy. That being said I’d recommend purchasing the models you want to try and return what doesn’t work for you.

@okancell 4 жыл бұрын

Savi 8220 or Jabra Pro 9465?

@HeadsetAdvisor 4 жыл бұрын

Hi Okan, great question! I'd highly recommend the Plantronics 8220 over the Jabra Pro 9465 for 3 reasons. Although the Jabra Pro 9465 is a nice headset, I think the 8220 is overall better for these 3 reasons. 1. Larger ear cushions with active noise cancellation so you can block out noise to zone in on your calls or music, 2. The noise cancellation in the microphone is better with the 8220 over the pro 9465, 3. Much easier to set up, use and adjust compared to the Pro 9465.

@okancell 4 жыл бұрын

Headset Advisor Thank you so much! 😊

@HeadsetAdvisor 4 жыл бұрын

@@okancell Anytime :) hope this info helps. We'll come out with a video in the future with a comparison between the two as well.

@jtalexandre 4 жыл бұрын

Funny that you just assume that everyone that uses this works in a call center. "Your costumer", "Ask your supervisor a question". Just saying. Nothing wrong with that. :) Thank you for the walk through.

@HeadsetAdvisor 4 жыл бұрын

Good point. This headset is designed for office workers or at home workers, so not everyone using this headset is going to work in a call center. Glad you liked the overview overall :)

@MrAntaresX 3 жыл бұрын

It is a headset for business communication, and you show me a picture of it and a lot of talk ? It is like showing me a sportscar, without starting the engine. I know absolutely nothing about how the product performs it intended purpose. Please make another video and make this one more, in line with....market demand.

@HeadsetAdvisor 3 жыл бұрын

Thanks for your feedback! If you want to listen on the video to all the great features of this headset, you can. OR if you want to hear the headset engine rumble, go to this video and skip to about 7:20 to hear how the headset sounds for yourself :) kzfaq.info/get/bejne/hdmPicVhms3TqKs.html hope this helps.

@DustinMerritt916 3 жыл бұрын

Headset Advisor 😂