Tenants: "sorry about the mess ive not had chance to move the 6 tons of kids toys, mouldy washing and 3 cat litter trays that haven't been emptied in weeks from the boiler cupboard. LoL"

I'm in Melbourne Australia and when I have painful tenants expecting me to be at their beck and call and work late to suit their work/life style while I'm arranging access to their rental to fix whatever it was they reported. I inform them that my business hours are between 7:00am and 4:00pm Monday to Friday and anything outside of these hours constitutes penalty rates which they will have to pay for at their own expense to make-up the difference between my regular business hours charge to the owner. And I'll require their credit card details prior to starting. It's amazing how quickly they become cooperative to let me use a spare key from the agent, arrange for someone to let me in or take half a day off work, when they find out it will cost them a lot

100% agree with the opening segment mate........its a joke sometimes

Brilliant video Pete. Landlord jobs are like pulling teeth. There should be a database to warn plumbers of none paying, free rider customers ( without breaching GDPR ) so it makes it harder for them to get tradesman out to them.

Yea man absolutely am interested in the story of your first job. Hope to see the video about it soon.

Totally agree with opening speech, you know what to do.... fit a sure stop switch to outside wall, I guarantee they will call you same night! 😁

You did a cracking repair to that Ideal boiler Pete, then got let down by the tenants!! What a pain! Excellent video once again.😊

As a landlord, you are spot on. Tbey won't let you maintain stuff or do gas checks, but as soon as it breaks they want you there in a hour.

Oh I totally agree customer just use us.. but we just need to work with them... great video as always.. 👍🏼

Thank You for taking the time and effort to make these video's, its the highlight of my week!

Great content. I've screwed small magnets onto the bottom of my milwaukee pump for storage in the van and to take the strain off the hose when pumping vessels.

Pete, Thank You for taking the time and effort to make these video's

Great video yet again. Totally agree with what you said at start. If you took into account how many times went back it would cost a fortune on bill. Maybe should do what parcel delivery drivers do take photo of being at address when no one home to provide prove of being there again. Would soon make sure tenants were in then. Keep chin up P.B seem a lot happier these days and also hope dad still doing ok. And really hope you get your KZfaq plaque bud

Please don’t ask us if we should tell you to make a video on events that have happened to you… just make them! We love your content !!!

Always look forward to your weekly videos. Always appreciated. Be great to see your latest Service and Repair Tools.😀

Milky deposits can be a sign of a leak on the heat exchanger (crack/pinhole). The extra water/steam then accelerates the oxidation of the aluminium and washes all the debris out of the sump blocking the trap. The easiest test is to isolate the flow & return, top up to 2.0 Bar, wait half an hour and see if the pressure drops / water continues to pool in the Sump. Appreciate that wasn't possible on this job, keep up the good work.

I'd like to hear the story. Also it sounds like PB's had 'one of those weeks'.

No good deed goes unpunished Pete!

Classic case of "oh while your here can you just"

Tool engraving is a good idea 👍🏼 I keep A few big o’rings with me, you can cut them and use superglue to make them smaller. Works a treat.

Great video mate.👍🏼

Great attitude bud. Good videos. Subscribed.

Tenants: "While you are here, can you just....?"

I love it when tenants cancel a appointment 30 mins before you get there. 😡

Great video 👍👍

Being a heating engineer would be alright if it wasn’t for the fact you had to deal with clients! Good job the money is good! 👍🏼😂🤣🤑

You right tenants not bothered they want they on time Regards Faruk

Yes defo want to hear that story pb.

Totally agree with you first statement 200% out of 100

Great vid PB. Tell us the story about the one you went back and ripped out! 😁👍

Love your videos mate, from a spark!

Yes we're interested 😁

God Dyam Ideals I had same clean out last week..same frikking problem..Well done once again on the video 🏆🏆

Great video mate..

Well done

Anytime we get called out to service your equipment EXPECT A BILL! 💪🏼

I've had one of those valve adapters for ages. I hound it on wish would you believe 🤣. Also had one of those ideals what a nightmare getting at the condensate trap

Well done Pete. Tenants can be a complete pain in the arse- want jobs done yesterday and then never around.

Have you ever thought about designing a boiler. There are good and bad parts on every boiler by the sounds of it. ? Great video again 👍👍

Tenant won't answer the phone texts me back 3-4 days later. Arrange to go and look at stain on ceiling problem. No answer on the day. Still ain't got in!

Now that’s a breakfast. !! I’ve stopped doing general work, too much hassle , installs only.

I had the same issue with tenants not being in when I went to fit smoke alarms , because they weren't arsed about their own safety clearly .

Interesting Keeping it real

Deffo a story to hear about

Pete, please tell us the story of your first job. It sounds like a real good one. That blocked condensate line was disgusting. What was it that actually caused the backup? Was it from the sink drain or contaminants in the water? I feel your pain about inconsiderate clients. I recently had to kick to the curb a regular client because I couldn't take the aggravation any more. Same old story ... when it's an emergency, they want you right away. When I need to get in to do regular maintenance, it's never convenient for them. Piss on them.

Tell the story, tell the story.

Hi Pete I want to hear that story and I'm not even a plumber!!

Hey PB..... That's sick with the dripstoppers. Would that plugging method also work to change a gate valve coming off a heating cylinder? Instead of draining down... Bravo as always on the upload👏 top quality videos and always learning from them

Great video as always. R u growing a tosh lol 😂 keep the good work up 👍🏻

Yeah I want to to hear the story 👋🏻

Really interesting video, you maybe need a different strategy when dealing with tenants, so that you avoid being messed about like that. Regarding van theft, there is a relatively new to the UK product called Bear Lock, it will stop the van being driven away and is mandatory in some countries. Won’t stop the scum stealing your tools, but you keep your van. 👍.

Great video PB I really like the content, keep it coming. What size knipex plier wrenches have you got

As always PB, great video. I also want to hear the story of you ripping that job back out. Can’t stand people who do that sort of thing to tradesmen

Thanks Pete, I'd love to hear the story about your first job and could you also give us the story about your randy customer!!!? I hope you manage to mug off the rental work soon, seems like a massive pain in your ass!!! Thanks again for all the content, love the Knipex plier wrench, just treated myself to a full set for Crimbo and they are "Proper Bo I tell thee!!!!!!"

We had one landlord that instructed us with tenanted properties if the tenants were "too busy" and unable to let us in, to disc the meters outside so they had no gas and were forced to be in. Questionable ethics but his view was if it's Gas landlords cert was out of time it could be unsafe so best to cap it off so you can make sure.

Great content pal, that ideal boiler common issue with blocked syphon, would probably ordered parts then come back! Got a link to the f&e plug thingy's? I use Regin but they look good

Defo interested Inthe story

People using you as a service that's convenient for them? What an absolute shocker!

you get a like for the first 30s of this vid

Hi PB,another great video and agree with you on tenants.don’t let the b######s get you down.what size knipex do you use on rad valves??

There seems to be loads of compression fittings over there

Great video. Been there. Sometimes you think should you not shut boiler down to make sure get in next day to get job complet and get paid rather than try do right thing by customer?

It pisses me off too mate! 😂

What did you say about city plumbing towards the end of the video Pete, listened to it over and over and still can’t make out what you said!🤪 great video as always mate and definitely want to hear about the first job 👍🏻

Should have external trap on that ideal

Hi Pete, my small tank in the loft does not have vent pipe over it, I have a air separator thing in the airing cupboard, Am I still able to pull a vacuum to change trv,s ? I have a conventional boiler with a storage tank in the airing cupboard with a header tank and f&e in the loft . TIA

Good vid mate. If it’s common Don’t help tenants. Leave the boiler off and tell them you will be back with the parts tomorrow. Got them by the balls then but like me your probably too nice.

What brand are the caps you used to cap vent and fill on the tank

It’s because tenants think f u I don’t own it but they want the power over trades

8th of jan .... can do 👍

Hate tenanted houses, sacked the rental sector of altogether earlier this year

They get told a day and a time that’s during the hours I work no exceptions unless it suits me.

Can u put up what is the name of the item that pumped up the vessel with . Thanks and love your videos.

👏👏👏

If you were the cable company they would accommodate you. They give eight hour windows I california and people find a way to make it happen

yeah wanna hear the story about your first job

Made arrangements to do CP12 in Maida Vale which is a fucker to park so I went on a Sunday, when I got there no answer so I rang and the bird said oh I forgot I'm in the barbican so I said worse things happen at sea can we do next Sunday a.m so she apologised and said yes. I confirmed on the Saturday night and it was game on. Sunday morning I get there ring the bell and bugger me out again, so I rang and she told me she had such a good night she decided to stay at her friend's so I said it's an hours drive from my house to Maida Vale I can only come on a Sunday why didn't she ring me, oh you know how it is she replied. Unfortunately for her the gas meter is in a basement cupboard you need an FB key to get in, so once I stuck a disc in the meter when she rang I explained once CP12 runs out gas stops automatically. Funny thing the following Sunday she was waiting outside for me to get there. I'm 58 and so fed up with working late and weekends while others are at the barbican or having a great time with their mates

Hi, what is the role of that white paste? and what is it called?

I am a service plumber and a manager. I know your worries. Us arizona

how did you flush it with water what did you use

Ayup PB what appnate you using for the jobs?

If the tenants that much of a pain, the agent should just let you in with the key? Surely...

That's what people are like.

Definitely want to hear the story. Got to love a non paying customer

Yes mate tell us the rip out story.

Worst thing about my job is people

Simple solution dont work for letting agents

I’ve got a really good I fu**ed up story on a large residential home contact me if you would like to hear it! 👍🏼

M8. Regarding your tenants comments, you've only yourself to blame in all honesty. When you fudge a repair to get them up and running in lieu of a permanent repair what do you expect. Plus it would be sods law that one day it will come back and bite you on the ass when something else goes wrong and you get the blame for that and for bodging a temporary fix... just to help them out [seen it happen several times]. Best thing I've learnt is to be firm and fair in situations like this and carry out a full disconnection in lieu of full repair. When that happens they tend to sod off to their parents or mates house until you've done what you need to without them giving you the runaround as you so rightly hate. Just saying...

Do you have a notice period with the letting agency. I'm sure you said you were sacking them off. Sounds like a good plan if the tenants are a nightmare. I approve of your breakfast choice. Black pud for the win. 😉

Typical tennants if thers nothing in it for them they carnt be arsed