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What happens when your package holiday goes wrong? Who has to pay up and how do you make them?
Chapter Headings
0:00 - Intro
0:28 - Problems with part of the package
1:11 - Complaints and remedies
Links for this video
The Package Travel and Linked Travel Arrangements Regulations 2018
www.legislation.gov.uk/uksi/2...
Citizens Advice: Cancelling a Package Holiday
www.citizensadvice.org.uk/con...
Citizens Advice: Template Letter Asking for a Refund or Alternative when a Package Holiday is Changed
www.citizensadvice.org.uk/con...
CAA: Make an ATOL Claim
www.caa.co.uk/atol-protection...
ABTA: Claims
claims.abta.com/consumer-zone...
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♨️ IMPORTANT INFORMATION:
This video is published by Employment Law Services Limited. The information in this video is for general guidance only and, although the presenters and publisher believe it was correct at the time it was recorded (March 2022), the law may have changed since then. You should always seek your own independent legal advice. Please note that for employment law, the law explained applies to England, Scotland and Wales. For all other areas of law, it applies to England only.
PS: Some of the links in this description are to my own products or are affiliate links that I get a commission from.