Glad to hear that you’re feeling better, there’ll always be a reason for you here on this world, much love 🙌🏽

Glad you're better and found a reason

Immediate Respect to the Operator.

Ok

Thanks for sharing your story. Life in this world can keep us going at an unnatural pace where something has to give, we weren't meant to live like this, we keep putting ourselves under so much pressure and we end up having to make big changes to slow down and breathe, so I'm really happy to hear you made the right decision to keep going. I hope you have a tremendous support network 🤗

You're not actually kept in the loop as much as you'd think. Sometimes all you get it pt has been conveyed to hospital.

@@tomsimpson484 Spot on. I'm a serving Police officer in the UK. On my first day on a response team in March 2018, I went with an experienced officer to a concern for safety, an elderly woman hadn't been seen for a few days and her concerned neighbours called it in. We went round and tried to gain entry without using force initially, but were unable to, eventually we made the decision to force entry and my colleague made a right mess of the wooden door.... there was glass everywhere from the window pane. Ran straight in, and sure enough this elderly lady was collapsed on the kitchen floor, unconscious and not breathing. He began CPR and I ran to get the first aid kit and the defibrillator, returning moments later. Moments later, whilst it was my turn at doing CPR, LAS control room private called me on my personal radio and asked for an update, I informed them that "CPR was in progress". About 8 minutes later there was 1 ambulance and 3 solo paramedic cars outside. I went in the back of the ambulance to hospital with the lady, who came round in the back of the ambulance. She survived to hospital and we accompanied her there and explained that we would inform her relatives. After my colleague spoke with hospital staff, it became clear that her sister was in the same hospital by chance with a chest infection, so the nurses tried to arrange moving them to a ward where they could be together if at all possible, once she was stabilised. Me and my colleague returned to the station, completed the necessary paperwork and went home a few hours late. We never found out whether or not she survived to be deemed well enough to leave hospital, that's just the nature of it, you rarely ever find out. Fast forward about a month, the day of my 23rd birthday, we went to a hanging, and were first on scene, this poor bloke hanging from a fence. It wasn't at all gruesome but it was a horrible freezing cold rainy day, and I had to search the body which was soaking wet, the poor bloke was only 35 and killed himself in a park directly opposite from where his parents lived, after we left the scene, we got back in the car, parked up opposite the house, my colleague got out and told me to wait there, initially I wasn't sure what he was doing, then it dawned on me this was where his NOK (next of kin) lived. He entered the premises and asked them to confirm if they had a son, they said yes, he asked for a photo of their son, to which the mother turned and pointed to a photo of their son on the wall.... he then had to inform them that their son was dead, having committed suicide and dying overnight in the park just over the road.... i'll never forget that. This one was just under 4 years ago, but it will always stay with me. I appreciate my colleague (who had near 20 years service back then) looking out for me, he could have made me go in with him, or even worse, made me tell them, but he didn't want to "throw me in at the deep end" on my first month policing the streets. I've been to many since, and many sudden/unexpected deaths, but sometimes some of them just stick in your mind for one reason or another.

@@thefiestaguy8831 Yeah it's alot more grim than most people ever realise. Currently working for south west ambulance service in the call centre and having to deal with 30+ ambulances queuing at hospitals and apologising to people who have been waiting for 10+ hours for an ambo.

@@thefiestaguy8831 Concern for welfare's are my least favourite - they are normally a cat 3 which at the current rate can be anywhere between 1 to 24 hours for an ambulance. Normally the latter. I don't want to know how many people died as a result of not getting a response when pressing their careline alarm

@@tomsimpson484 Even though we're CPR trained, and of course have annual refreshers and tests on it, there's nothing more that I love then seeing someone in a green uniform turn up at calls like this.

I so agree. As a call handler you’re there when people are at their most desperate because they’re often alone with a very sick person, waiting for the ambulance to arrive. A very underrated job.

So true, it's very reassuring in your worst moment.

I am pretty sure that she knows that her job is very important, but she just expresses the desire to do something else.

Still, she would make a great paramedic. If that's what she wants, I hope she goes for it.

My father passed away 8 years ago now, the paramedics tried their hardest to save him, but I still recall the 999 call handler trying to keep us calm and guiding us through CPR. Definitely not just the person at the end of the phone, a very important part of the team. I have the utmost respect for everyone involved from the call handlers to the paramedics who deal with some terrible things on a day-to-day basis. Certainly something I couldn't do!

Thank you for your service! ❤️

Thank you for your service! My boyfriend just got accepted to the paramedic program and I’m excited for him but also scared. Do you have any advice on how I can best support him?

I’ve been with BCAS for 2 years. It’s way more stressful than I thought it would be, but I love it.

It didn’t see he/she died

@@Cole07mfc_ It was an assumption given the circumstances. I seriously hope I'm incorrect, but I have a large amount of family involved in the medical fields including at least one emergency dispatcher. They take someone off the phones if there was a bad outcome.

@@Cole07mfc_ It's likely he died. The out-of-hospital survival rates for sudden cardiac arrest are single digit percentages. This isn't Hollywood. It's unfortunate.

@@jamesmckenzie3532 i don’t think he died considering he was talking after the accident and they said no signs of critical injuries

never mind i didnt watch the whole video i did not realize there was a second victim?

Bloody hell. You ok? Thanks for doing that amazingly tough but necessary job. Nice one

@@keithfarrell7638 all good now after some support from Emas. No thanks needed mate. Unfortunately I now don't work for Emas. Take care.

@Beck Lotus I hope you have sought some counselling.

@Beck Lotus It’s no burden at all. I know for one your family would want to support you through these difficult times, not bottle it up. Hope you can heal in time 💜

It's truly a logisitical dream. Honestly, the coordinators are moving literal mountains. So impressive.

Ptsd is more common in the emergency services than any other occupation, including the military.

It’s not 911 it’s 999 it’s England mate

@@badboyhal0 you got the idea😐😐😐

@@badboyhal0 - was that comment really necessary mate? These comments are what make us Brits sound like stuck-up twats. Besides, your comment is irrelevant as they never said this is a 911 call. They merely said if they were a 911 operator as (presumably) its the equivalent for where they live, therefore not an incorrect statement.

@@artspooner that’s true I’m just saying that it was 999 here so it would be different but I understand that I was wrong and I shouldn’t have put that.

@@badboyhal0 - that’s fair enough mate. We can all be a bit reactionary on t’internet! We should all puts our hands up when we do as you have done. To coin a phrase of our American cousins, have a great day!

Much appreciated but also the call takers, firefighters, and police as well. I was a medic for about 10 years before going to RT (respiratory therapist) and now I’m disabled due to health issues.

😂😂😂

She was in the UK so it isn't 911 to call. It's 999. In Australia it's 000, all countries are different. Why do Americans assume the rest of the world follows them? We don't.

@@marieravening927even so, we all know that emergency services in general are important. why pick at the number they chose?

You think so? Where are you from, i’m curious?

@@Thufferinthuckotash Canada. It’s getting better and is pretty good but I feel like the Brit’s are way better. It’s so expensive to get any kind of help that’s the main problem.

@@markbenn1907 As a Brit, I can say that mental health services here are not good at all. There's more media awareness than there has been before, but it isn't corroborated by actual government action.

We’ve a very long way to go still! It affects us all as a society!

Lol. No we don't. There are SO MANY people with poor mental health who aren't offered any help or support at all. We don't take it seriously, you just saw one colleague being supportive of another during a difficult moment. It's not even close to the same thing.

*per se

@@jefflerner7526 Thank you for correcting that. I honestly don't know what I would have done without you!

that’s a recipe for developing a trauma disorder. if you don’t give yourself time to process it as soon as it happens it’s likely your brain will try and start processing it on its own, months or years down the line.

@Bla Bla and @oizys - not really. It's how the vast majority of health professionals operate. Emotional distancing is the only way to survive the job. If you take onboard all the emotional attachments you couldn't do the job. There will be cases that do get to you and it is those you need to address, debrief and process otherwise that can lead traumatic disorders. But you are right in that sometimes, the overall emotional toll is not recognised (not necessarily individual cases) which can lead to burnout and other mental health issues.

That's what people need when they call though. They need someone competent to do the job they're paid to do, not someone to cry because they're upset about something that has nothing at all to do with them. Of course it was very sad that she was sad, as the emotionally manipulative music played in the background to elicit an emotional response, but the reality is that it was very unprofessional and it's sheer luck that she was able to actually help the poor bloke on the other side. That she wants to go onto the front line, deeper into the pain, is really concerning for anyone who may be sent her as their first responder. A lot of people make out like wailing is just a normal human response, but it's not. Becoming inconsolable because a stranger's life is difficult just makes it worse for the person you're supposed to be helping. They already know it's bad, looking after an operator's (or support worker, police officer, doctor etc, any customer service role) feelings is not going to help them get through it. I feel like it's really selfish to go into a job like that if you can't control yourself when something sad happens, because something sad will inevitably happen, especially when you work in emergency services.

It is a tram

Go watch some John Oliver videos, THEN you will realize how much your country really sucks ;(

No they wouldn't, stop being so bloody dramatic.

Landscape by Takashi Kokubo. It's 5 months since your comment but I hope I helped.

Drink/ drugs? Lack of common sense or bad luck?

Possible suicide attempt id say or drugs

@@keithfarrell7638 I doubt it was lack of common sense. They said he was intoxicated and sitting on the tram way prior to the collision, a reasonable and more respectful guess would be to say that he was struggling with his mental health and his intentions were that he didn't want to be around anymore. I doubt he would get there out of pure coincidence even in the most intoxicated state....

You can't imagine how many bad calls those who work on the phones at emergency services, who help people in life threatening situations, get? You not have the ability to imagine things or something? That's a real brain disorder you know.

Suppose they could have just left him there instead 🙄🙄🙄🙄🙄🙄

@@mydogeatspuke I meant the craziness of it all dude

@@briannasellie1617 how is it crazy though? Trams were made to transport people. There's no way to get another vehicle down there. It's the most sane thing to imagine in that situation.

@@mydogeatspuke just telling the story someday man it’s really not this serious

@@briannasellie1617 what story? What are you actually saying lmao.

a passenger vehicle powered by electricity conveyed by overhead cables, and running on rails laid in a public road.

Trams are like trains in that they travel on tracks, but they're smaller, slower, and they move around inside large cities. They basically replace buses and taxis to keep emissions down in built up areas that have a lot of foot traffic. They're supposed to be safer than other kinds of vehicle too but that's debatable. Manchester is one of only about 10 cities in England to have them though, they're not that common over here.

It’s a tram running on separated rail tracks.

Cornbrook Station. Definitely a Manchester tram.

@@clairenoon4070 It is TFGM and yes its a greater Manchester tram

@@LifeOfSkaya I know, I live there!

So your totally guessing when this was recorded then, great job

The bloke nearly fucking died. I think hes paid enough.

Rescue breaths can be argued about. Red Cross still says to do them. 🤷🏽‍♀️

They do still recommend rescue breaths in cases of asphyxiation or drowning. Which includes hanging