ya JM was wrong in not giving her pain and suffering

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her.

She definitely missed the mark with this one. And he could’ve offered her $50.00 cash or a Walmart gift card anyway. Horrible customer service.

I agree. JM said "so you had to wait 1.5 hours for a cab". She was missing the point that the plaintiff had just had a medical procedure and was still under effects of anesthetic while going through all of this. The whole reason the medical centre operates this way (patient's requiring rides) is because it is not a "normal" scenario. I think she should have received some payment for pain & suffering.

The plaintiff needed to present the paperwork to the court.

AGREED!

She seems like a nice lady. God will bless her.

JESUS is the real judge. Nothing goes unseen.

I pray God bless her. Exceedingly and Abundantly in Jesus' name, Amen

😂😂😂😂😂 yeah ok 😉

I really like this plaintiff. She’s got a good heart.

Agreed. She could have gotten frostbite out in weather like that! It’s cruel! The company is so unprofessional I hope people saw this and won’t use their company.

100% Agree!

Exactly The Fact He Health & Safety Was Put A Risk alone , She Shouldve Awarded her $50.00 If Nothing , But I Think She Deserved A Good 100-150 They Broke The Terms

Yes and he did offer Applebees but the judge was talking so she did not hear him. And he should have followed thru. I love the fact that she told him rib donate to gift card!

I agree! They signed to get her home safely after a medical procedure and kicked her out in the cold, what would have happened if she feel and injured herself ?! A 50$ gift card was a slap in the face and I wouldn’t want his gift card either he should have at least offered her 50$ cash if she didn’t want that it’s the LEAST he could do SMH

MY FAVORITE PART

She was stressed! 😂

I thought the same

Exactly! Judge Mathis would have made them pay…. It’s time for her to go, I didn’t find any humor in what happened to this lady, this judge is arrogant, insensitive and clueless…

@@shirleywashington390 spot on. She is extremely arrogant and insensitive

No crackheads involved. This case doesn’t even fit his style lol

​@@shirleywashington390Judge Judy

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her. Almost as if she could never be a victim. And just because something bad didn't happen, it shouldn't excuse them of negligence. They have a contract with state and fed government and take that money, which means they have to answer to them, this woman should file a federal complaint with that fed agency, so it can get looked into and investigated, and she can get compensated for this.

I saw that too! Like she was exaggerating. Totally unnecessary. I can tell their customer service is nonexistent.

yea i caught that too

Yeaaa I Caught That , , & I Tried Not Reading To Much Into It But No Matter What Age We Are , Yu Can Still Be Taken Advantage Of !

@@tempgirl00711 holy shit you just wrote a bomb opening statement for her civil case. Shoot, you should be her lawyer

And he signed off on her being his client and he abandoned her while she was under the influence of medications. I would like to see her get at least $200 cash

@@erinnorwood6124 💯💥 me too he had the nerve to offer $50 then at then end BS and say if he knew about the driver WTF he should be ashamed of himself also saying it was just one customer and held his finger up, she could of been hurt 🤦

It should happen to them. Then they would know. Women are more vulnerable...anything could have happened to that poor sedated woman.

@@sudhakhristmukti1930 KARMA my friend

@@payableondeath9091 yes and suspended isn't fired, so I suspect he is still working for them. Suspended means temporarily not employed so maybe a week or 3 can't work but not fired, that set off alarm bells for me.

Nothing happened to her. They weren't negligent of anything. Just bad service

When you go to PC you sign a waiver and give up those rights.

@@ValerieBella1026 well the plaintiff got COMPLETELY SCREWED then!!!

No. The judgment here (that she lost) is final. She will not be able to relitigate this case.

@@katrinakeogh2032 I agree. That’s risk you take, all judgments are final.

Me too! It’s because she’s who she is and they’re “who” they are. It’s absolutely disgusting. The judge should have made them pay her something. That gift card is a damn slap in the face! SMH

Exactly. That was not a little mishap to be put out in cold weather and for him as the owner to contact and apologize. This was horrible. The owner still thought it was ridiculous in the end but lets see how he would feel if it happened to him.

Bad call on Judy Millian

I absolutely agree!

I love your comment so true🤣

Exactly! And he could’ve still offered her a $50.00 Walmart gift card if he really felt she received bad service.

Yes, that was insulting.

@@tjneverdefeated4394 just more proof the system is corrupt and women aren't valued you want to hear something messed up listen to Mel Gibson's taped rant going off abusing his girlfriend meanwhile he will be in a new film with Mark Wahlberg, this world is upside down

@@payableondeath9091 the world has been jacked up and upside down I’m so many ways it’s just crazy.

LOL

@@Catloudan - I missed the joke.

Exactly!! I think she should have received $50…. and like she said, there was nothing funny about that case.

It's not a court of emotion; it's a court of law. And there is no law that allows someone to get $2500 for being mildly inconvenienced in a customer service dispute. She was out for a payday (which is why she sued the company rather than the driver).

Agree

​@@scooneilI wonder if it's emotion... I remember having to arrange a medical transport after a surgery because these medical institutions REQUIRE the transport to be a medical transport because of the sedation. She should have hired a lawyer and went to actual court instead of TV arbitration.

​@TheQueenrevolution she likely couldn't get a lawyer to take it on consignment because there was no injury to her as a result of having to wait in a second location for the correct driver to pick her up. In the end, she was taken home by the correct driver.

👏👏👏

Horrible judgement. Judge Milian made light of this Plaintiff's ordeal. Its not right. Judge's get it wrong sometimes like this here case. The Plaintiff shouldve gotten a little bit more.

She didn't have any damages though. It was a shitty situation, but under the eyes if the law, you can't sue for hypothetical situations.

She had a person with her too..let's not forget that...she can't claim all these things ..not knowing where she is but also said she was a few blocks away from the MRI place...the whole point of someone being with you is to help you if needed.

Where did you get your law degree from?

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her.

Absolutely. ABSOLUTELY. I hope this lady sees all our comments and continues to fight for justice on this one. This was NOT light or funny at all but the Judge was acting like it was. SO DISAPPOINTED in her right now.

👍 you understood the assignment

She isn't their customer. The insurance company was the customer (hence why they said they had been in communication with the insurance company rather than the plaintiff). Ergo, if the insurance company wanted to raise an issue with the cab company re: breach of contract, they could do so (likely by ending the contract in the future due to this breach). But the plaintiff doesn't have legal standing on THAT issue, because she was not technically a part of that contract. All she could sue for would be physical pain and suffering, and all she presented to the court in that area (being "raped, robbed, or murdered," the temperature--which would have been an issue had she been outside all that time rather than inside a Rite-Aid, etc) were all HYPOTHETICAL pain and suffering. Remove the hypotheticals, and what's left? A mild (90 minute) inconvenience. You don't get $2500 for that.

Cab drivers have been ravaged by Uber. They got theirs!

That's not how the law works to teach lessons. The situation sucks but the court can only award you for damages not bad service.

@@thebookwasbetter3650 Uber drivers getting murdered🤷🏾‍♂️

#Mrs Dani you're right. I certainly hope that she wont let go. What that company did is so wrong and they dont even apologize.

Sis is most definitely going to take this up higher. His company is going to suffer the consequences one way or another.

this is binding arbitration, she has no other recourse

@@lawjd96 Getting her money back; yes. She has no recourse on that. But filing complaints with those that hire him or government licensing agencies are perfectly within her rights.

The judgement was not wrong. Morally culpable and legally culpable are not the same thing. The plaintiff was entertaining, but she took a customer service complaint and tried to turn it into $2500 in damages by invoking 9/11 and clearly exaggerating every element of the story. There's a reason her witness wasn't there, and I guarantee you it. has nothing to do with him "not being able to talk to people."

U judge that case unfair, I won’t watch her anymore.

I agree.

I hate it but she has to look at it from a legal standpoint. The lady wasn't out anything and wasn't harmed. I think it showed a lot of integrity for her to tell them to donate the gift card to charity.

@@tracyadams2731 You are correct but the company had not right to neglect her either. Had it been a doctor or nurse who had dumped someone who is still recovering from sedation, I am sure the doctor or nurse would have to answer to the medical licence board. The taxi company's conduct is unacceptable considering that they didnt even bother to reach out to her after she made them aware of what had happened. I wonder if the judge would have responded in the same manner had it been her mom or dad who had been callously treated by someone entrusted to provide safe transport to patients. That was negligence.

@@mangoyacho what shocked me was 3 people outside agreed with the taxi driver!!

Do you really think that was $5000 worth of suffering?

Taxi drivers are not well paid and it's very tiring work; so companies are often lower in drivers than they would like to be. That means that attitude drivers tend to be released, picked up by another company and then will come back to the first when the second lets them go.

Because he's not fired, he's suspended.. and why? Because they transport 2000 patients a day. They need him

100%!!! I am PiSSED HUGE JM fan. I am no longer. No more PC for me.

@@Jonahch2v9 they chose their job

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her.

They kept saying suspended and then said fired. Dude probably still works for them.

@@busybeingcryssi Most definately and they showed no remorse either.

@@busybeingcryssi I agree that he was taken off the schedule for a week and then they said fired to appease Judge Milan. I don't think they fired the driver at all.

the cab driver was NOT fired...i doubt he was even suspended

Me too.

Basically there were no damages suffered by plaintiff. You generally only get damages for actual injures suffered and she had none. Even if a party IS negligent, you only get to recover damages suffered. Plus there was no extreme or outrageous behavior for JM to award pain & suffering (which is the hardest tort to recover on; almost never granted).

​@@RumbleRish I have to admit that I felt this was outrageous but your explanation makes a lot of sense and is easy to understand. I still feel for her, but I feel better about the ruling.

My thoughts, exactly!

Well said. Totally agree with you.

Doug wasn’t in this episode lol

No the $50 gift card was just out of kindness. He isn’t obligated to pay her anything - that’s why JM couldn’t award her even 50.

that was Kurt actually, not Doug. but it was awesome how she even comes out knowing Kurt by first name, i loved her lol, she goes "okay what you want kurt" lol and no matter what i thought this cab company did her wrong for sure.

Sis was ready! 😂

​@@azrielstone4515Kurt, Doug, they're both jerks

If you can't read the writing on the wall, you get 0. She was putting it at 0 regardless of the gift card. So, she gave the defendant an opportunity to offer a goodwill card. He did and she declined. You should watch the episode again.

@@OnismWisteria it was a $50 voucher for *their* cab company, I would never ride with them again after that incident either. If he was willing to offer the value then she should have been awarded the cash not the voucher.

No, if she got the $50 gift card, that would’ve been solely because of defendant’s kindness. He is not obligated to give her anything - that’s why she couldn’t award plaintiff $50.

@@imjustsaying6712 Please read RumbleRish’s response. She wasn’t getting anything because she was legally in the wrong. And frankly, just as the first time I watched this case, I suspect she KNEW that wasn’t her car but it was nicer than the one that Medicaid covered. She thought once they got a certain distance away and she “discovered” the “mistake” they’d be obligated to finish the ride. They were not.

Well, if she took the 50 dollar gift card , then the case would be closed , and she couldn't retry the case, so she did right by declining that , she has a case , just needs a good lawyer to help her win .

Exactly. I was sitting here thinking: isn't it free??

The driver signed her out of the clinic . He is responsible for her. That’s frightening. Poor lady.

I totally agree with you. Well said.

Yes judge was mean

I understand your point, but from the perspective of the actual law, you can't sue for what "may have happened" or "could have happened" only what DID happen. The plaintiff was not injured physically or monetarily, she was inconvenienced and that's not a lawsuit. I do feel bad for the plaintiff and I think that taxi service is a terrible business, I certainly would not use them.

@@mclaybry You are correct but the plaintiff was emotionally scared. That was emotional abuse - almost similar to adult abuse. When a paid/hired adult caregiver either in a nursing home or in a private setting shouts at an elder whom they are taking care of; or dumps them on the kerb; isnt that grounds for adult abuse?

Her husband is FROM Buffalo. She knows the city quite well. Another way of saying "she was at risk" is that the damages were hypothetical. Legally, you can't get paid for what MIGHT have happened.

Totally agree. Very disappointing. This wasn't about a typical cab fare.

I ruptured my ACL. I deserve double payments.

My butt hurts from sitting on it, I need disability too.

@@ahelms1990 🤣🤣🤣👍

Yeah, when she talked about working near the sight I thought she was going to say she developed some kind of lung condition or something. I was quite disappointed and confused when she said she broke her ankle.

Let’s not be so quick to judge here. We do not know the severity of her injured ankle as a result of 9-11. She may not be able to walk the same again as a result and also she may have been afflicted with other subsequent issues as well. She may face a valid reason to get social security/disability.

First of all, the plaintiff (and the defendant if there is a counter-suit) sign iron-clad contracts to say they will not be able to seek justice elsewhere and this is binding arbitration. They all agree to the judges verdict is what they will follow, so technically she is unable to sue the company again over this ordeal. Likewise, for a class-action lawsuit to be filed there has to be many more cases, and while the plaintiff did say "they are being sued by 7 other people right now", I don't know if that is necessarily true - and I doubt that because how would she have that information? She is just trying to make them look worse than they are by making stuff up. As for the cab driver signing responsibility, that is wrong. If you have somebody that is picking you up, you do sign care over to them but if you plan on taking a taxi or uber then you sign yourself out from your own recognizance. I know because I had to do that twice last year after being put under for a procedure. The hospital would never force the taxi driver to be responsible for a patient. It is up to the patient to be lucid enough to get into the right cab if she had a voucher.

@@davidswick8571 If he's done this kind of thing to one person, I don't doubt there are lots of others.

A life of taking whatever she can, without earning, or deserving it. It's the new way. Taking responsibility for yourself or your actions is for boomers and do-gooders.

Her whole 9/11 story is probably a lie. She twisted her ankle 20 years ago and haven't been able to work since? I use to work for a Methadone Clinic, She's got all the signs of the women I saw on a daily basis. 🤷 JS

@Missegyptlatesha, beg to disagree. I have a friend who sprained an ankle, and later developed a condition where the sheath around the nerve is damaged, resulting in excruciating pain! I have seen her in tears many times, so, yes it CAN happen! Please don't make blanket assumptions like this, it's rude! Thanks! 🤔🤔🤦👵🇺🇸

@@vickireynolds4055 She said she broke her ankle. She didn't say she broke her ankle and then. Stop it.

@@vickireynolds4055 and I'm sure she can go and see if physical therapist to get that worked on I have a friend who literally broke his ankle at my husband's surprise birthday party last year he's a very physically demanding job he's a police officer after 6 months he was back on the streets is his ankle 100% no is he claiming disability absolutely not this woman is a classic welfare case. Let's be real based on her size she's not a physically active woman she's not a phys ed teacher she's not some supermodel who needs to jam her feet into stilettos and walk up and down the place I'm sure she can find a job sitting behind a desk answering telephones doing collections for Capital One there are plenty of desk jobs that would be suitable for her she is making an informed decision to be a bum

Good for you

Is how you live your life the way everyone else is supposed to??

Maybe try some empathy for others and not just yourself. I've got a rare auto immune disorder, mini strokes and constant TMJ pain and also work and yet I feel very BAD for this woman. Compassion is a good thing. It takes the focus off ourselves.

She don’t get it right

Who are you, and what have you done with Adrian???

exactly!

A lifelong Floridian? My deepest condolences. I was born in Cocoa and caught the first bus out on my 18th birthday.

@@davemathews7890 To each his own. I love Florida and have a beautiful life here. Blessings to you wherever you are. 🙂

Also a lifelong Floridian and I agree lol while it is nice to to get outta Florida every blue moon ;)

Michigander here, Negative 17 is VERY 🥶

Manitoban here, it was minus 37C with the windchill last week. We kept getting - 40C temperature in February.

Thats what they want, they know what they're doing. They figure most will just pay for an uber.

People don't get huge awards for bad service.

Literally every single person in the comments are arguing on points of law and it is not apparent at all from this ruling how the actions of the cab company could be considered lawful.