Philips Series 3200 EP3221/40 Automatic Coffee Machine - How to Install and Use

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Philips

Philips

Күн бұрын

Discover how to install and use Philips Series 3200 Automatic coffee machine EP3221/40 with classic milk frother.
www.philips.com/LatteGo

Пікірлер: 102
@erikpeterffy7552
@erikpeterffy7552 Жыл бұрын
I just bought this model for Christmas (actually this video sold it to me) and I am very happy with it. The set-up is a bit trickier than the video shows (e.g. the first time no bubbles came out of the little box, I had to turn it back and forth, tap it a bit under water), and only the second time I tried to set it up, it rinsed everything out with plenty of water. Since then, however, it has done its job flawlessly and we have been drinking very, very tasty coffees and cappuccinos. The amount of coffee and water is something to be experienced, I for one drink everything at the maximum, while my girlfriend prefers lighter coffees. I would highly recommend this machine to everyone.
@Philips
@Philips Жыл бұрын
Thanks for the compliment, Erik: we're happy to hear that the LatteGo 3200 has been to your liking, and wish you many delicious cups of coffee (or espresso)! :)
@ddefonce
@ddefonce 2 жыл бұрын
I think it's important for potential buyers to be aware, the full size (max volume) coffee this machine makes is just under 8 oz. If you're looking for a single button press coffee in a higher volume than that, you'll need a different machine. The coffee volume adjustment section of this video is misleading. You can only adjust it down, the machine is sent already at the max quantity.
@Bizija123
@Bizija123 Жыл бұрын
Thanks for this comment, exactly why I came here. I was trying to increase the third level water quantity without any luck but this explains it thank you.
@sakkiemaree4955
@sakkiemaree4955 10 ай бұрын
This is my second Keurig Coffee Brewer. kzfaq.infoUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf The first one lasted 6 years. It worked beautifully until the day it didn't. It was hard to go back to the drip coffee for a couple of days while I waited on my Keurig to get here. There is a huge difference in the taste. Keurig makes a really good cup of coffee. This new one is a little different from my old one. I find putting the water filter in was easier than on the old one. Attaching the water reservoir was also a little different but once I figured it out, it too was easier. This new one has the auto off feature but is not programmable like the old one. Only three cup sizes instead of four. The odd thing for me was how much lighter in weight this one is compared to my old one. More plastic and much less metal in the construction of this one. The price is so much less than the original Keurig that I bought and the coffee tastes the same so all in all I am satisfied.
@Philips
@Philips 10 ай бұрын
Hi Sakkie, thank you for sharing your experience with our Series 3200 espresso machine. 🥰 We're so glad to hear that you love it! ☕
@Jo11ee
@Jo11ee 6 ай бұрын
Not a keurig so I don't even know what you are talking about...
@RadioWhiz
@RadioWhiz 11 ай бұрын
I love the song its nice and peaceful
@djdavid36
@djdavid36 3 жыл бұрын
it is a very good machine,we are happy we got one☺️☕️☕️☕️
@belocrno9674
@belocrno9674 2 жыл бұрын
best music ever :D
@redroninify
@redroninify 4 жыл бұрын
Is it normal for the expelled coffee grinds to be very soupy like? My previous machine the expelled coffee grinds were compact like a puck - this one the grinds are quite wet. As well there seems to be a lot of condensation on the grounds bypass lid and water in the drip tray (even though we capture water coming out of the spout at startup/shutdown in a cup). Is there water dripping from inside the machine into the drip tray? (again, or other machine, the only water coming out was from the spout and start up and shutdown.
@Philips
@Philips 4 жыл бұрын
Hi there, John, could you please reach out to us on social media? We’re available 24/7 on Facebook (to.philips/60591AG8R) and Twitter (to.philips/60511AG8T). One of our colleagues will be happy to answer your questions. Hope to speak to you soon!
@mattw6865
@mattw6865 3 жыл бұрын
I’m having the same issue. I expected the grinds to be solid like a puck! What did you do to solve this?? Thanks in advance!
@jamiethielman7318
@jamiethielman7318 2 жыл бұрын
Then u need to change the grind setting
@tarikkasem1169
@tarikkasem1169 4 жыл бұрын
Only a few drops was rinsed through the spout on initial start up. Is that normal? Also When I put the aqua clean filter upside down in water, no bubbles came out. Is that normal?
@henkzaanstad2256
@henkzaanstad2256 2 жыл бұрын
Joepie.. Wij hebben hem sinds vandaag ook in de keuken staan . Wauw ! Dit is een goede fijne apparaat, denk bijna de Beste.. TOP Advies, Bestel deze type ook ! Goede snelle apparaat, veel keuze, 's.. Gewoon klasse Series.. EP3221 /40
@rafaa6190
@rafaa6190 4 жыл бұрын
Hola. Mi café con la 3221/40 sale aguado, nada de cuerpo ni nada de crema. Qué se puede hacer?
@Yuchia
@Yuchia Жыл бұрын
Hi, is it normal that some water gets dispensed when using the steam wand? (while it’s dry- no water in it)
@Philips
@Philips Жыл бұрын
Hello Guruma, thanks for reaching. This does sound strange, and we would like to take a closer look. Therefore, we'd kindly ask you to reach out via Facebook or Twitter, as we'll then be able to do just that. Thanks again, and speak to you soon.
@michaelguthrie2155
@michaelguthrie2155 2 жыл бұрын
I purchased this machine a little over a year ago and it has broken 4 times. And that is not the worst thing, its the lack of customer service , I keep calling but there are never any supervisors to talk to. And they never call me back. All I hear from Philips is a lot of BS, very busy, or what ever. Philips has never returned my calls and have every time denied me to talk to a supervisor.
@michaelguthrie2155
@michaelguthrie2155 2 жыл бұрын
Got my machine back today again, arrived broken again. Water leaking out of the bottom again (same problems). Called Philips again and guess what , no supervisor available again, wait 3-7 day for a call back they told me again. How has Philips stayed in business with poor customer service and repair. Anyone looking to purchase Philips should look at this comment. Its been here a month and no one from Philips responded again!
@jyvais1001
@jyvais1001 3 жыл бұрын
Bonjour Pour faire 1 café avec café premoulu j'appui bien sur activer j'attend que toues les diodes soient fixe je mets la dose de café premoulu ,sélectionne 1 boisson ,j'appui 3 secondes sur intensité MAIS LA JE N'ARRIVE PAS A VOIR LA DIODE CAFé MOULU allumée quand je descend les diodes pourquoi?
@williamsun9083
@williamsun9083 4 жыл бұрын
Does this machine have dealers in Great Vancouver BC?
@Philips
@Philips 4 жыл бұрын
Hi there, William. This is something that our local product team should be able to assist you with. We've forwarded your question to them, they will get back to you here as soon as possible. If they provide us with an answer, we'll get back to you ourselves. Your patience in the meantime is much appreciated, thank you.
@Philips
@Philips 4 жыл бұрын
Hello, William. We have a specialized team for inquiries in regard to Saeco Machines only. They are available Monday-Friday 8:00 AM - 8:00 PM EST, Excluding Major Holidays. They can be reached at 800-933-7876.
@kokak2010able
@kokak2010able Жыл бұрын
How do you clean it? is there a clip about it?
@Philips
@Philips Жыл бұрын
Hi Jerry, thanks for asking. We kindly advise you to follow this link for more info: to.philips/60593BN5U Hope this helps!
@placenti
@placenti 4 жыл бұрын
To adjust the grinder to finer grind I should turn clockwise or counterclockwise?
@Philips
@Philips 4 жыл бұрын
Hi there, Michele. We've replied to your private message. :)
@blakecochran3756
@blakecochran3756 4 жыл бұрын
@@Philips why not just answer so we all know?
@happios
@happios 3 жыл бұрын
Blake Cochran top secret
@bradw3800
@bradw3800 3 жыл бұрын
Thanks for asking this question. I cannot believe that Philips has not answered this question directly. There is NO indicator on the machine to let you know which way to turn the grind knob. With much experimentation, we eventually figured out that the finest (strongest) grind is produced by turning the grind knob anti-clockwise.
@happios
@happios 3 жыл бұрын
Just got the machine. You look at the little dots on the knob. The smaller the dots the finer the coffee. You turn it counter clockwise for finer grind
@veljkourkovic486
@veljkourkovic486 11 ай бұрын
Does AcquaClean filter come in the box when you buy machine?
@Philips
@Philips 11 ай бұрын
Hi there, thanks for asking. This depends on the model and the country that you're currently based in. Could you please share this? This way we can look into this for you.
@veljkourkovic486
@veljkourkovic486 11 ай бұрын
@@Philips I want to buy a model which is presented in this video. Also, I live in Montenegro.
@Philips
@Philips 11 ай бұрын
HI Veljko, thank you for reaching out. This model is the Philips Series 3200 EP3221/40 Automatic Coffee Machine. For a purchase in Montenegro, I'd look in the Albanian market for the device. That is the closest market near you that sells them. We hope this helps!
@briank6211
@briank6211 Жыл бұрын
I can’t get the machine to rinse the hot water through the hot water spout. Lights are on as indicated but no water comes out. ?????
@Philips
@Philips Жыл бұрын
Hi Brian, thanks for your message. Let's see what we can do here. Have you made sure to descale the machine, and to clean out all the separate parts? Feel free to message us on Facebook or Twitter, if you would like us to have a closer look! We'd be happy to help. :)
@placenti
@placenti 4 жыл бұрын
My machine is making the coffee not creamy espresso but more like a regular brewed coffee on espresso or espresso lungo options. Must be something wrong with the machine ? My Nespresso Vertuo gives me a better espresso.
@Philips
@Philips 4 жыл бұрын
Hi there, Michele. Thanks for reaching out. How unfortunate that you're not completely satisfied with the creaminess of your coffee. It could indeed be that there is something wrong with the machine. If you want, we could take a look at that. Could you share the model number of your coffee machine? Thank you in advance!
@placenti
@placenti 4 жыл бұрын
Philips is the one featured in this video. Philips 3200
@placenti
@placenti 4 жыл бұрын
Choosing expresso or expresso lungo delivery the same type of coffee as if I choose the coffee brew option. Is behaving as a regular coffee brewer machine and not expresso coffee.
@Philips
@Philips 4 жыл бұрын
Thanks for elaborating, Michele. This sounds very strange indeed, and something we want to take a closer look at. Since we will need some additional information to do so, we recommend contacting our colleagues through Facebook or Twitter: they can then check what can be done to help out. Thank you for your understanding. :)
@ugabrew
@ugabrew 2 жыл бұрын
@@placenti I just got mine and it is producing the same watery espresso. Not full or rich at all. It's like someone ground up 3 beans and stirred them into some hot water. The pucks are also more like wet coffee grounds and not dense espresso pucks. Very disappointed.
@juancarloslopezdelarocha7754
@juancarloslopezdelarocha7754 4 жыл бұрын
Hola, me he comprado esta cafetera, quería saber en cual número tengo q poner el molido para q me salga un buen café y no aguado gracias.
@Philips
@Philips 4 жыл бұрын
Hola Juan, por favor indicanos el modelo exacto de tu producto.
@juancarloslopezdelarocha7754
@juancarloslopezdelarocha7754 4 жыл бұрын
@@Philips 3221/40
@Philips
@Philips 4 жыл бұрын
Juan, te compartimos el manual de usuario, en la pagina 76 vas a encontrar toda la información acerca de la preparación con café molido, cambio de selección, ajustes de temperatura y dispensación de agua to.philips/605519EQS Gracias por estar en contacto.
@rafaa6190
@rafaa6190 4 жыл бұрын
Hola Juan, has solventado que no salga aguado? Tengo el mismo modelo y el mismo problema. Gracias.
@juancarloslopezdelarocha7754
@juancarloslopezdelarocha7754 4 жыл бұрын
@@rafaa6190 La cafetera me tiene q llegar esta semana, lo quería saber para cuando tenga q hacer el café... Tú en q número sueles tenerla, sé q contra menos se ponga más fino sale la molienda y más crema sale según tengo entendido, tampoco demasiado fino si no no sale el café, es así Rafa.
@TheDelumunium
@TheDelumunium 2 жыл бұрын
Das mittlere, "Entleerungssymbol" hört nicht auf zu leuchten, auch nach der gründlichen Reinigung des Behälters wo der benutzte Kaffee gelagert wird. Weiß jemand wieso? Danke für ihre Antwort.
@Philips
@Philips 2 жыл бұрын
Hallo Tin, vielen Dank für Deinen Kommentar. Wenn dieses Warnlicht leuchtet, bedeutet dies, dass der Kaffeesatzbehälter voll ist und entleert werden muss. Um dies zu beheben, vergewissere Dich, dass die Maschine eingeschaltet ist, während Du den Kaffeesatzbehälter entleerst. Entferne die Abtropfschale, und entleere den Kaffeesatzbehälter. Setze alles wieder in die Maschine ein. Sollte sich unser Tipp als wenig hilfreich herausstellen, kannst Du uns jederzeit eine Privatnachricht auf Facebook oder Twitter schicken. Liebe Grüße 😊
@cbfnm
@cbfnm Ай бұрын
Hello I'm trying to set up the machine but it's not rinsing the hot water. Im referring to the step in 0:42
@Philips
@Philips Ай бұрын
Hi there, thank you for reaching out. We're sorry to hear that you're having trouble setting up your new espresso machine - if you've made sure to follow the steps in the video and you believe the machine is defective, we'd be happy to take a closer look. Please feel free to get in touch via Facebook or X at your earliest convenience!
@vlajkosx1995
@vlajkosx1995 4 жыл бұрын
Can you tell me please,doe's he have a timer?
@djdavid36
@djdavid36 3 жыл бұрын
it does not have a timer
@bradw3800
@bradw3800 3 жыл бұрын
NOTE TO PHILIPS. This machine is easy to use, easy to clean and easy to maintain. We love it. However, I have some suggestions for Philips for future versions of this machine. Firstly, you do not have a "milk only" function on your machines, which is frustrating, especially when making other beverages or wanting to top-up your existing coffee. You need to add a function that dispenses only milk. Secondly, there is a difference between a Macchiato and a Cappuccino. In one, the espresso is dispensed first, and in the other, the milk is dispensed first. In this machine, milk is dispensed first for both. In your machine, both drinks are essentially the same, apart from the volume. You probably need to fix this. You also need to indicate if your Macchiato is a Cafè/Espresso Macchiato or a Latte Macchiato. They are all different. Thirdly, there is NO indicator on the machine to indicate which direction one should turn the grind knob to achieve a finer grind. Is it clockwise or anti-clockwise? And nobody at Philips seems to be able to answer. To end on a positive note, while people complain about how loud the milk function is, we don't really mind. It gives the impression one is in a coffee shop with all that steaming and frothing. But seriously, you need to consider adding a "milk only" function and fixing the order of the dispensing for Macchiato and cappuccino. And you need to add an indicator that shows which way to turn the grind knob to obtain a finer grind.
@Philips
@Philips 3 жыл бұрын
Hi Brad, thank you for taking the time to leave your feedback here for us! We highly appreciate all the improvements you suggested, we'll note them and keep them in mind to develop our coffee machines! Regarding your questions about the turning direction, could you please reach out to us via Facebook (Philips) or Twitter (@PhilipsCare)? There, we'll be able to look into it for you. Thank you in advance. Looking forward to hearing from you!
@sarysthe1
@sarysthe1 7 ай бұрын
It's horrible to use! Worked for the first time, after that silenzio stampa. After 2 months, I've tried again. Clean, whatever. It only shows me 1 indicator after I turn it on, the one with beans, right side, in the middle. 😊
@solaimari
@solaimari 3 жыл бұрын
It is still India
@redaabbas5046
@redaabbas5046 2 ай бұрын
The machine creates a lot of steam for frothing the milk but the espresso shots are always lukewarm no matter how I tried!!
@Philips
@Philips 2 ай бұрын
Hi, thanks for your comment. We're sorry to hear that your espresso shots from the 3200 LatteGo aren’t as hot as expected. It's possible that there may be an issue with the temperature settings or a technical fault within the machine. We recommend checking if the machine is set to the correct temperature for espresso. If the settings are correct, it might be necessary to descale the machine, as scale buildup can affect the temperature. If these steps don’t resolve the issue, please contact our customer service team for further assistance. We’re committed to ensuring you enjoy the perfect cup of coffee every time.
@user-ob2hj6zy1h
@user-ob2hj6zy1h 3 жыл бұрын
ราคาเท่าไหร่คะ
@hastegesehen
@hastegesehen 2 жыл бұрын
nicht hilfereich bei mir steht fehler meldung
@Philips
@Philips 2 жыл бұрын
Hallo Canli, vielen Dank für Deinen Kommentar. Ach herrje, das hört sich ja nicht gut an. Gerne möchten wir uns ein besseres Bild von Deinem Problem machen magst Du uns dafür bitte einmal eine Privatnachricht über unsere Sozialen Median zukommen lassen (z. B. WhatsApp, Facebook)? Wir freuen uns schon auf Deine Rückmeldung. Liebe Grüße 😊
@lavisavin6636
@lavisavin6636 2 жыл бұрын
@@Philips yrfudhte
@mervetomris475
@mervetomris475 3 жыл бұрын
Turkish please
@itsarafaufakkeat833
@itsarafaufakkeat833 3 жыл бұрын
อยากขายแต่ไม่บอกราคา เก็บไว้ใช้เองเถอะ
@berndernst
@berndernst 3 жыл бұрын
Habe noch nie so eine schlechte Maschine gehabt.
@Philips
@Philips 3 жыл бұрын
Hallo Bernd, vielen Dank für Deinen Beitrag. Wir bedauern das zu hören. Dürfen wir wissen, weshalb Dir das Gerät Schwierigkeiten bereitet hat? Gerne würden wir sehen, ob wir Dir noch weiterhelfen können. Viele Grüße
@jeffthom7714
@jeffthom7714 Жыл бұрын
Seriously music to learn how to run this can't you talk
@purplecow666
@purplecow666 4 жыл бұрын
Does it come with a AquaClean filter?
@Philips
@Philips 4 жыл бұрын
Thanks for your query! Yes, this coffee machine model comes with an AquaClean water filter. Can't wait for you to try it out! ;)
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