Hi, Thank you so much for this video. At an authorized repair center they said to me that they cannot repair this kind of toothbrush... 20 minutes with your video and I fixed it on my own :) Greetings from Warsaw / Poland

This clear, concise repair video was excellent. I was able to fix my toothbrush in about ten minutes. Which saved me a whole bunch of money. Thank you very much DakotaBusy.

Thank you so much. I accidentally dropped my Sonicare and it stopped working properly. I followed your instructions and it took me half an hour to fix my toothbrush which ultimately saved me from spending 130€!

Great thank’s from Germany , I thought my brush was broken, because loud noise. After watching your video, I opened it and fixed it, saved me close to 100 €

Normally when I see a 10 minute repair video I estimate I'll spend at least and hour. I was able to repair it in about 20 minutes! Appreciate it. Now I dont have to buy a new toothbrush

Phillips should be repairing this free of charge

I’m going back in a little 🎉 And I’m so happy for the people in

全く同じ故障に悩まされていましたが、この動画に出会い、動画を参考に修理する事ができました。 ありがとう🙏 買い替えも検討していました。高価な電動歯ブラシだった為、修理できた事の喜びはとても大きく、感謝しています。 ものを大切にする姿勢とそれを惜しみ無く発信し与える姿勢に感銘を受けます。素晴らしい動画です。

Excellent video regarding opening the device. I was able to pop out the entire mechanism (after taking out the bottom cap) by deforming the base with the pliers (to disengage the two clips) & gently tapping the metal toothbrush attachment end against a wooden block. My issue was that a screw & its associated pentagonal metallic bushing had come loose so the metal toothbrush attachment end was no longer properly connected to the motor. Once I figured out the proper orientation fir the bushing, replacing the screw did the trick. 10 minute repair time.

The fact sonicare makes it this hard to do a simple repair is criminal

Fixed my toothbrush after watching this. Many thanks.

Very helpful. Admittedly, this didnt fix mine. but Mine was more the top portion not connecting. The opening of the gap helped much. Thx

Thanks a lot, with this video I was able to open the toothbrush. In my case the screw on the top was loose and just tightening fixed the issue.

Mine has the same problem. Took it apart, and found there is corrosion and rust around the motor. Looks like the rubber seal at the top failed. It's amazing the thing actually even still turns on. Don't think there is any fixing this, especially since it's probably at least 5 years old. Sucks though.

Your video really helped! I was able to open it and get to the bottom of the issue. Unlike your problem though, I didn't have to put in CC shims to separate the magnet. Doing so actually made the vibration almost stop. But separating it slightly easily fixed it. Thanks!!!

Awesome video. Just referenced it to fix my sonic care which had a loose screw. The part where you showed the retaining latch mechanism was especially helpfully

Thanks for sharing this man. Just saved my toothbrush from getting tossed to the landfill

much appreciated! had the exact same issue and wouldn't have got it fixed without your neat vid.

The gap opening helped fix my problem!! Thank you! Side note: I had issues with the screw and tightened it a couple years ago and when I went into fix the gap, it still held tight.

have the exact problem after dropping the toothbrush. mine still vibrating but weak after apply pressure. this fixed the problem. Appreciate putting this video together.

Thank you. The tip was loose on mine. It rattled horribly. Tightened it up and all good. Thanks again!

感謝你的影片讓我順利修好我的牙刷，其他影片大多只講到上面的螺絲，並沒有提到下面的磁鐵，然而只有鎖緊上面的螺絲，用一下下很快就又鬆掉發出噪音。

This was this first video I found that explained the tabs inside. Thank you. I was able to replace the top seal with this vid.

I dropped my toothbrush and the magnet was definitely touching - fixed it now! Thank you!

Thank you soooo much for this tutorial! I was at my wits end with another broken thing but I was able to repair with ease!!!

Thank you for doing the exploratory dismantling so I can proceed with my repair! I have a different problem inside, but I needed to get it apart either way. Thanks again!

Thanks man I did what you did and it started to charge again, very helpful video, I would have broke it if I did it my way,thanks .

I feel invincible!! I just fixed my toothbrush!!! Thank you so much🎉😊

Thank you for your help! This saved me from having to buy a new toothbrush, a savings of over $150 Cnd. I dropped mine on the floor, not even that hard - maybe 2.5 feet, but the magnet got pushed directly against the coil. Just had to loosen one screw and then wedge up the magnet a bit, then tighten the screw. All fixed, thanks to you! 🪥🦷😁

That tiny little M2 screw at the front by the brush attachment often comes loose from use and the toothbrush becomes noisy and the brush will not vibrate. Clean the threads, use plenty of RED LocTite on those threads, re-tighten and reassemble. You should be good to go.

Thank you! I was able to fix the loose pin in my sonicare toothbrush

Someone threw this way because of not working anymore. With your video i was able to let it work again. The problem was similar. The magnet was stuck on the coil. With a few small paper strokes i made a gap big enough for the function. I also cleaned the calcium around the head and now he is working like it should be. Thank you again for your great and helpful tutorial. And an other electronic saved from the recycling bin.

Repaired mine in just 5 minutes, although I had another problem. The vibrating shaft was loose, just fasten a single philips screw in the head assembly and all is good! Thanks for showing us the instructions on how to get in. For those (like myself) with the HX999X series, don't forget to disconnect the ribbon cable, as you may damage the electronics if you don't (I figured that out real fast when trying to push out the assembly from the shell). Hope this may help someone else 🙂

Моя щетка упала и перестала работать.Благодаря видео, я ее отремонтировал за 30 минут.Огромнейшая благодарность автору канала!

This video was exactly what I needed, thank you!

Brilliant, thanks!

Got mine open. That Phillips screw on top was lose. Made it noisy and not work well. Tightened the screw. Put it back together. Works like new

Nice video man. Thanks a lot

Very nice video! thank you! I saved a lot of money. time for repair 2 brushes, 3/4 h Inc. cleanup. very very helpful!

You don't need a plier. Just give the bottom part (silver cap) a good alchohol wipe and melt the tip of one or two hot glue sticks, stick to it when it's dry. Pull the stick and the cap will come off easy with no damaging. The worst thing could happen is the silver coating might come off as well, but who cares!

Thanks for help

To open the toothbrush try the following… Clean the bottom fat free, take a gluestick from a glue pistol and a cigarette lighter. Melt the tip of one end of the glue stick and put it on the little lit of the toothbrush. Cool it for some minutes in the fridge, to get it cold and adhesve. Using the gluestik as a handle, I could easily pull the toothbrush open. To remove the gluestick from the lit, use some oil or glue remover. Sorry for my bad English.

Спасибо Вам большое за данное видео! У меня была аналогичная проблема. И благодаря Вам я починил свою зубную щетку!

worked, thank you, Sir =)

thank u ! I wish I would have seen the video before ! I didn't know how to open it ! I just had to fix a screw !

Thanks I fixed her gap!

Why in my case the metal part which is connecting with the head of the tothbrush, is going out ? How I can fix this one? Thanks a lot!

Hi, it's very clear and useful. but my button didnt respond, but the light works fine. can you help advise the reason?thanks ahead. very appreciated!

It worked! Thank you!!

thank you!!!

Passt das Video auch für HX6160 und wenn ja, gibt es das Video auch mit mehr Ton von der Stimme?

Very interesting! On mine, the prong that you attach the brush, is wiggling. It has a different bottom, so I am not sure I can get it off - but it will be fun to try.

Those clips inside to get the guts out are a nightmare! Thank you

5:20 that 2nd part below with the 2 tabs is quite tricky. I used a relatively small flat head screw driver that could slide all the way in, applied pressure to the tip (wood table + point on a washcloth to hold it steady) and released one tab at a time. The trick is really shining a flashlight in there to see the tabs. Those tabs basically require applying pressure to the entire internal pieces to release...they are indeed pushed outward holding it in place so it's like a V shape that needs to be released into a U shape.. Push the entire internal component away from the plastic cover on both sides, listening and feeling carefully for a tab release. Once it's released, you maybe have to apply a little more pressure to the tip (use that washcloth) and slide it out clean. Mine had some water inside... this device is not waterproof for years, but a few drops and it kept turning on throughout the night on its own. Also doing the 2 quick beeps and a long beep on the charger (auto turning on while on the charger). Got it in a bag of rice overnight, hopefully this fixes it. I'll be way more careful to keep it and the base dry. I think water in the plastic base is the problem but damn it gets water every few days because of what falls from the bristles at a minimum. You have to really dry it off every use. That button is still at risk of water penetration after years of use.... design flaw. Some of the metal has rust inside mine too.

Screw an English or metric bolt in transformer hole to remove end cap. Then pull. One size up from loose. Kent

thank you so much

I did everything you did no problem. But still no go.😢 is it possible the gap is too big? I did 2 shims just as you did The only difference is mine wont even hum. I put it on charger and when i take it off it lights up but nothing happenes at all when i push the button Darn. I was so sure it was gonna work. Good video in spite of my result.

Thanks for your video. I've got a HX939B which is really similar to the one you are working on. I can get it apart as you described and I can see the magnet has no space but when I try to separate the battery and circuit board from the coil as you do at 7:56 in your video, I can get the circuit board to pop off so I get access to the second screw. I've tried pushing, pulling, twisting, but it doesn't budge. You're just easily slid off. Any ideas on what I'm doing wrong? Thanks!

I can’t get the core tabs to release. Any advice?

Thank You 👍

Thank you!

It’s always weird when people can’t pronounce certain letters. Like the short “a” sound in this video. Who pronounces magnet as “MAYGNET” 😂 Still an informative video. Thumbs up and all that.

The inside looks like a lightsaber

Tore mine down couldn't get a gap ..motor output shaft..thin cheap steel tri angle snapped..screwed to motor but melted to assembly

My sonicare toothbrush can not be fixed. This video was very helpful to open the toothbrush. But the little "square thing" under the power button, was falled off. I tried using soldering iron. Also super glue to set it back. But it will still not turn on, when i press the button. So i dont think it can be fixed. Very sad when this kind of toothbrush is extremely expensive

I have 1 good working unit (A) and 1 (B) that needs this adjustment, so I am comparing the 2. First attempt to adjust improved unit (B) but not to the level of (A). credit cards come in varying thickness. Can you report optimum gap? Otherwise I will be doing trial and error until maximum buzz is achieved, and may report the results. Not interested in dismantling a good functioning unit.

When I try to charge mine it just makes a clicking noise. Any idea on what might cause that and how to fix it?

My Sonic Care HX9340 has problem. It's not working on power button and no charging via both Glass charger and travel cabin. Do I have to change a battery or any chager in main body? In case of Glass charger, Is there any way to fix it?

Hi, thanks for that video. I’ll try it out because mine doesn’t work anymore after a drop. It could be exactly that issue. Thanks a lot.

When I separate the magnet and coil with my flat-head driver, it wants to come back to meet with the coil, but when you remove the flat-head driver at about 9:17, the magnet does not immediately move back but stays in place, as if waiting for you to insert the shims. I.e. even before you insert the shims, there is something encouraging the magnet to remain in the right place. The magnet seems to be held away from the coil due to a piece of ellipsoidal metal just above it, the apexes of which poke into the space caused by the cockpit-like bulges of both metal plates. I bent these inwards, by gripping them with pliers, causing the base of the plate to bulge outwards, then replaced the two screws. This kept the magnet away from the coil. I reassembled the brush but while there is a noise, the vibration is exceptionally weak. Perhaps I gripped the plates with my pliers too hard. 7:-0 for the innards. Sonic air ? Sony-care

So let me get this straight, the inside component had moved/slid in an upward direction (toward the brush end) because it was dropped and closed/reduced the gap where it didn't work anymore? If that's the case, wouldn't it make sense to leave it alone, as far as disassembly is concerned, and just sharply butt tap the bottom against a hard surface as many times as it takes to get that inside component to slide in the opposite direction that it moved after dropping, (downward), and that will get it back to your original factory spec. gap? It's a rule of physics, what does up, in this case slides up, must slide down, with the help of tapping of course.

Sir my toothbrush not charging how can i fix it.

When I take the shims out of the gap the magnet just snaps straight back. What am I doing wrong?

I cannot get mine to charge at all. It was brand new and I have NEVER been able to use it. It also came with a travel case. Can you tell me exactly HOW to charge it? How do I know if it is charging? Any help would be greatly appreciated!!

How the hell do you push the tab in!

the distance is too much, you need to put only one card (doesnt sound like much, but it actually is). you definitly need to put threadlocker to the screws. Check the top screw too.

MINE KEEps Turing on by itself it stressing me out

Sorry but what actually was wrong and how did you fix?

That's so stupid. Why don't you show the only part we need to know.i can't get that core out

too much space, 1 shim would be enoguh. With too much space your toothbush wont get sonic anymore, it will wibrate to easy to clean good your teath

It's infuruatuing that a simple fix should be this difficult. Built in obscelescence needs outlawing and consumer goods should be designed with the ability to fix by a layperson where possible.

the gap between magnets and the coils is too big. It needs to be around half thickness of one plastic card :)

Just buy a new similar product from Aliexpress with better caracteristics for 30% of the price...works for me even better

Fantastic! This fixed my brush. I was just about to buy a new one. Thanks a lot! :)