What is the right approach to support people in embracing digital solutions-and in changing their ways of working to make optimal use of the new technologies? Digitalization initiatives are designed to transform an organization’s culture, but making the required adjustments across the board is not straightforward. In this session of Pioneers Talk, we present some of the answers we have found in helping workers in the metals industry to open up to digital tools and workflows.
Hugo Veiga is an Industrial Digitalization Coordinator at Primetals Technologies, working largely from Rio de Janeiro, Brazil. Together with an international team, Hugo develops and implements new digital solutions geared toward making maintenance-related tasks in steel production more efficient and transparent. Recently, Hugo has become more of a digital strategist, thinking about how to best put humans at the center of his digitalization efforts-because maintenance processes start and end with workers making optimal use of the new technologies.
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