Professional freelance graphic designer shows you how to talk to a client; An real sales call!

Рет қаралды 42,652

4 жыл бұрын

If you're a freelance designer and have troubles talking to clients, use this entire sales from start to finish as a call a reference. This is how I talk to clients and I gave away my commission to show you how!
Besides just being good at a skill, learning how to speak with clients is a top notch skill that will help you earn more money. It's all about maximizing your commissions and I'll show you some tips and tricks that I use to earn more from each of your projects!
Through the entire sales process, I will highlight key important sales strategies and concepts that I use to navigate my way through the call. It's important to be comfortable with these ideas and be sure to practice a lot because closing deals is hard and can't be learned overnight!
Furthermore, I will show you the entire process of how I designed her logo and business cards.
I'm showing you this because this is something I've learned from my own trial and errors. As an entry level freelancer, I wish I had more advice when it came to the sales aspect of my business. Hope everyone here can learn something from this!
Subscribe for More!: / @generalistmao9304
Share this video with a friend: • Design Faster, Make Mo...
Watch next: • Professional Designer ...
Recommended Playlist: / @generalistmao9304
Let’s connect:
Instagram: / generalistmao
LinkedIn: / patrick-mao-59308b33
Website: www.patmao.com/
Recording Equipment:
Sony A7riii:
tinyurl.com/ybyukhwx
Sigma FE 35mm 1.2:
tinyurl.com/ycduhb3a
Rode Video Mic Pro:
www.rode.com/microphones/video...
Programs for Designing stuff:
Adobe Illustrator:
www.adobe.com/products/illust...
Adobe Photoshop:
www.adobe.com/products/photos...
Adobe Premier:
www.adobe.com/products/premie...
Music:
audiio.com/yellen/the-yellen/...
audiio.com/browse?search=kidp...
Stock Video:
www.storyblocks.com/

Пікірлер: 113

@DynesiusGaming Жыл бұрын

As a up and coming freelancer who's afraid to get his feet wet, this video actually helps so freaking much. I've always imagined what may go wrong during a phone call with my first client and if I will ever say something wrong that might steer them away, but the way you handle this client was very insightful. And the design process you went through really helps visualize how much work you had to put in. Excellent video and I'm so happy for the client. Subscribed and can't wait to see more content!

@artemistadjiki5820 4 жыл бұрын

Love this! So happy with your business platform. You made it so easy.

@generalistmao9304 4 жыл бұрын

Thank you so much! I couldn't have done this without you! Good luck to your business!

@dwaynedavidresponte 5 ай бұрын

😊😊😊😊😊😊😊😊

@meowmi1130 8 ай бұрын

Thank you for being so transparent and giving out all the tips on the sales process. A lot of us are good with our work but bad with the sales part. This is really helpful.

@muhammadehsan2184 9 ай бұрын

Don't know why YT recommended such a great video after 3 years, this was the content that I was looking for. Thanks for sharing this valuable content. ❤

@alisonwayland6057 Ай бұрын

Talking to clients, when getting to the cost aspect, has always freaked me out. I was always afraid of being too low or too high. Asking the client what their budget is has greatly helped in the freak out department. Thank you, and please post more videos like this.

@jordananibe5051 11 ай бұрын

This is the kind of content I love seeing.... Thanks for this, it actually fixes a lot of things I've been struggling with In client calls

@shriefallam8866 Ай бұрын

The way you handled the negotiations for money is pretty cool I am not going to lie!

@AnaH18123 22 күн бұрын

Fantastic video! I learn so much, great insight. And I think it was so nice of you to offer to do it for free considering all the work and effort that went into it

@owenrobinson3218 2 жыл бұрын

Thank you for sharing your process!

@saeeda.2652 2 жыл бұрын

This is so helpful dude, really appreciate your effort

@lobsterladyyy 3 жыл бұрын

These are great advice Super helpful! It definitely sounded like she got more and more comfortable talking to you the more you guys talked!

@generalistmao9304 3 жыл бұрын

Thanks Yen! The most important thing for a successful sales call is for them to be comfortable! Its a segway towards great business!

@vg___ 5 ай бұрын

What a way to turn this around at the end! Knowing how much work is put into the business cards alone is crazy, not to mention the logo. Goes without saying that your designs are 🔥🔥🔥🔥

@abbiekila4294 Жыл бұрын

I love this bro. It gives me a clear idea of how to talk to clients. I would appreciate it if you create more of that. Great job!👍

@Nickporter17 Жыл бұрын

Thanks so much for doing and sharing this! You deserve way more views and subs!!

@Chris-xk9op Жыл бұрын

Thank you for your transparency this is a great resource

@machogwapito3095 5 ай бұрын

This is underrated video can't believe this is free, Theory lessons + Actual experience is really complete detailed solution for us, Thank you! God Bless!

@untitled7855 Жыл бұрын

actual godsend video. got a client and this was there to help me mentally prepare for the interaction. thank you sir

@apooban Жыл бұрын

I just came across this! This is amazing 🌼 Thank you so much!

@deborahgwinn5681 3 жыл бұрын

Love the video. Very good and helpful. Thank you

@DalenaT Жыл бұрын

Thank you for this, super helpful!!!

@amypeebles4260 2 жыл бұрын

This video is a LIFESAVER!! Thank you, thank you, thank you, thank you!

@tomisinsalu65 Жыл бұрын

This is amazing content for freelancers. You gained a new subscriber!

@karinabrandenburg8425 Жыл бұрын

I struggle with this. Thank you for providing some structure! You are so appreciated and valuable to us! 😊

@williammccormick3787 5 ай бұрын

Thank you so much for making this!

@merrychristyrona4960 Жыл бұрын

thank you

@la_sarito Жыл бұрын

This is SO HELPFUL... You have no idea... and I am beyond thankful...

@pewpewbang9009 Жыл бұрын

This is amazing content. Self-taught freelance and this really helped me a lot. Thank you for this.

@sleepypanda2907 Жыл бұрын

Great video! I have a new client call tommorow and this video just did it for me!!!

@mrs.stromroom1428 2 жыл бұрын

Fabulous video! We are discussing client communication in my graphic design class right now.... just found the perfect video to show my students! Thanks for sharing your work! (I teach graphic design at a local public high school!)

@CousinKenney 2 жыл бұрын

Fantastic video! This deserves way more views

@designjourneyofficial 9 ай бұрын

I loved watching and listening to your design process. This is great! I gained a lot of insight. You articulated your process really well. Well done!

@MFealge 8 ай бұрын

Thank you so much for this!

@mrsfanni 11 ай бұрын

omg so so helpful! I am just starting out and it helps so much to know how this is done! thanks for making the video and I will check out more!

@Yosredesign 2 жыл бұрын

Brother 💖💖💖💖, thank you so much for this wonderful effort... It's been a long time since I've been looking for someone to do something like the one you did. I am very grateful to you, my friend, and I wish you more success and excellence and lots of money Thank you very much.

@tugcebkm 4 ай бұрын

This was very helpful, made my notes. Thank you for this!

@RaqueLeitao 6 ай бұрын

You've just hit it! This kind of video is an excellent idea. It is of great help! Thank you so much!

@divyanshusinghal177 9 ай бұрын

Oh man I have been searching for this for 2 days straight, thank you very much. It takes guts to share these things and you did man and that is for free. Appreciate you man.

@GORILLA00 Жыл бұрын

I would say "you made my day", but it's almost 3:00am, so you made my night, duuude! I should change my targeted clients, cities and even country, cuz here in the middle east I can barely find a good client, and since my graduation in 2018, I didn't get any good client that would pay me over 200$, and they were very few clients, you can even count them on your hand! and I just want to add that I'm currently living the most depressed time in my life with almost everything around me, and I was searching everywhere on youtube for some videos to show me how to deal with clients, which appears to be that your way is easy and very close to what I do, too! thank you again, my friend, I know this is a long comment, but it was real and from my heart. Ragheb W Maidour Graphic Designer.

@emmanuelirabeshi6279 Жыл бұрын

Wow! Great content. These have always been my problem: Pricing, pre-part-payment, and getting the clients to give me more clues as to what they want. Thank you so much!

@baturedesign Жыл бұрын

Watching this after 2 years.. gives me so much value. Thank you so much! Love your workflow and I sure have learnt a lot! 🔥🔥❤️❤️ Forever subscriber.

@boutaalaeddinekhalil2652 11 ай бұрын

This is the awesome video about logo design I have ever watched , I learnt many thing from you thank you

@east-wj8xq Ай бұрын

Very helpful! Thank you to both of you for showing allowing us to see this!!

@Kgbxyle Жыл бұрын

2 years old, still relevant! good video

@favdesigns4341 Жыл бұрын

This is so helpful... Thank you so much

@MARKSMANGAMINGisLIVE 2 ай бұрын

What an amazing video man. Thank you so much for this. Respect

@areekaamjad486 11 ай бұрын

So far a really good content for beginner's. It actually boosted me for just going into real client work.

@fatimahlou9752 8 ай бұрын

This video is gold!! I'm extremely thankful for this whole process and your transparency with us as well as with the client. I honestly struggle a lot to communicate my boundaries with clients and since I'm only in the beginning of my journey as a freelance designer this is enormously helpful, thank you!

@austinread8048 Жыл бұрын

Super helpful video, Thank you!

@johnreybacani6949 6 ай бұрын

This is Gold, dude! 🎉

@rayane5853 11 ай бұрын

Mate, this is amazing. I just started doing some freelance work and I had no idea how to do it. This video is so helpful

@TyomaTorbin Жыл бұрын

super cool and helpful video and call and process! cheers bro!

@Noritoshi-r8m 5 ай бұрын

Helped a lot,many thanks.

@Saissh7 29 күн бұрын

I am gonna do my first call today. And it will be a video call. I am logo designer and a freelancer. I was clueless of how I gonna defend the pricing strategy. But out of nowhere you video comes into recommendation! I got to learn something new.

@rlphnblza 25 күн бұрын

How was it?

@Saissh7 25 күн бұрын

@@rlphnblza It was too good. But I cancelled the deal as I did not match their deadline. They wanted 1 logo and 12 posters in 2 days ☠️.

@hachikaizen 3 ай бұрын

Thank you so much for this! I've always wondered how these kinds of calls go as im still a beginner and kinda nervous for calls haha, but this helps out so much

@__Rohitrawat 6 ай бұрын

I am watching this while replying to my first client messages.

@maopheakdey4908 11 ай бұрын

I love this video so much.

@festusappiah8716 5 ай бұрын

I've gained insights, you're good.

@CristaAnders Жыл бұрын

Thanks for sharing. Great video.

@sagethecosmic 4 жыл бұрын

I love these sort of videos, and I've never seen the freelance graphic designer perspective. TY!!!

@generalistmao9304 4 жыл бұрын

Glad you like them! I just checked out your page and it's really soothing content! Subbed!

@tazeem357 3 ай бұрын

You did really well man❤️❤️❤️❤️❤️❤️❤️

@dave.thesage 5 күн бұрын

This was so cool!

@anushkaranjan8745 2 ай бұрын

Wow really helped me

@dead.eyes.4544 10 ай бұрын

Wow u do all the things free❤

@christelsanoy5976 10 ай бұрын

Love this

@Presiustajah 10 ай бұрын

This video is slept on but you did this as good as Dan Loc or Chris Do! Very good.

@ferguspitcher7911 11 ай бұрын

Super helpful dude!

@UditJhalani 7 ай бұрын

you earned more than money on this. glad founded this ♥😀

@Lightflames85 10 ай бұрын

If you wanted to streamline the process then having some premade forms of commen questions you ask people you work with would help. Also a step by step guide of things you need from the client. Then how payment works. You get started and you send them how your process is. Guide them throw the process. You should have done this on the website to some extent but you go down to the details. Then you send a business package with your logo on it and the forms inside with links to your members area. Then you put all the information into a server and cast it back into the client area on your webpage and then having all the information at one place. Sure it take some to setup but hopefully you will never have to waist time again other then optimizing the process to the point you never have to explain this shit again. Also hitting the client with a quistionare at the end of what you can improve in the process really helps with retaining clients.

@oluwatimilehinodunlami9270 5 ай бұрын

Thanks Patrick!

@Orlando_Saa 6 ай бұрын

Hey! I just wanted to thank you a lot for this piece of content you made. I've been looking for the full process a designer goes through with a client, from the first approach. So I can prepare my own process for the first and the consecutives clients. I didn't find it until now, this is very helpful for me, thank you so much!

@generalistmao9304 6 ай бұрын

Glad I could help! Goodluck on your freelance journey!

@mitcheltonymusika6118 2 жыл бұрын

Thank you 🌼.

@elboukhariachraf7716 Жыл бұрын

I like The video brother keep going !

@skyrider4789 Жыл бұрын

The value of what you created was much higher than what she was willing to pay. You went above and beyond by gifting the project, which is unsustainable, but if it's helped you get clients, subscribers, and satisfaction, great.

@specsNsarcasm Жыл бұрын

thankyou this helps

@alitawfik8517 Жыл бұрын

Loved the video thanks for sharing!! Where’d you get the illustrations from?

@ecaterinanistor9387 2 жыл бұрын

very informative video 😄

@getfit9058 Жыл бұрын

Very inspiring video Please can you do a video of how you get this clients🙏🙏

@Bianca-jn4yj 4 жыл бұрын

Suuuper helpful 👏

@generalistmao9304 4 жыл бұрын

Thanks Misty B! Keep up the good freelancing work!

@SayQuin 2 ай бұрын

That’s amazing I’m really aspiring to reach that point, and I would love if you could give me some tips because I’m trying to start up free lancing and I am pretty okay with illustrator.so anything would help.

@amaycieng_ 6 ай бұрын

I hope you continue your content, just subscribe!

@garbagemail9089 3 жыл бұрын

Amazing Man!! Thanks!

@generalistmao9304 3 жыл бұрын

Thanks for the support! Glad you liked it!

@mbonisindhlovu6682 9 ай бұрын

Subscribed✔️

@pixelGstudio 7 ай бұрын

Woow. ❤

@fridaydaniel431 Жыл бұрын

Awesome work bro😎👍, shoulda sent me the money tho🤧

@iami0 Жыл бұрын

This ep suppose to has a page pose on somewhere or book so I could easily re-learn or chew on or go through in the future. Could you make it happened?

@hazeemfernandez4640 Жыл бұрын

New subscriber here

@GrooveYouVerse 6 ай бұрын

Question. Is the $1000 package your true pricing, or the buffer ( based on her budget ) to mature it sound like you’re meeting half way and making it sound like a deal?

@meetmeonthe50 Жыл бұрын

Surprised she didnt choose the two top left mockups

@notcollyn6633 Жыл бұрын

I am really curious as to why you don't send the source files with them

@prajwalshahane1176 2 ай бұрын

How to talk with client !

@clarkabella177 Жыл бұрын

no more upload?

@menardarenas448 Жыл бұрын

is your cap LRG?

@ABbrandarchitect 2 жыл бұрын

I could kiss you. Thank you for this video. God sent

@mellenix 8 ай бұрын

$150-$300 for a logo... sheeeesh!

@inilegnam 8 ай бұрын

STOP LOWBALLING YOUR SERVICES

@phantomgamer1343 Жыл бұрын

What is that intro 😂

@sadepennbrook 4 ай бұрын

Terrible idea. This situation had a good outcome because the client was agreeable and understanding. But NEVER EVER in a million years record someone without their initial consent. Meaning, they must understand, exactly at the initial encounter, that this conversation is being recorded. Not only is it illegal in some states to not disclose, but you risk litigation even in states where the law is more open-ended about one party consent because the law leaves it up to the individual to decide if they were harmed in anyway. And get this, the law doesn’t care if you published it or not. Any individual has a reasonable expectation of privacy. Ignorance is completely unforgivable.

@3883djkdkdkdk 3 ай бұрын

You seem to think that they will incur legal expenses and take him to court over this matter, investing their time and energy. However, I’m confident he’s intelligent enough to be aware of what you've mentioned, yet nothing will happen because it’s not a significant issue

@ojimendoza713 Жыл бұрын

Great video!!🙌🏽🤍

@by.antonioarevalo 10 ай бұрын

I know this is 3 years old, but I really loved the process. It basically the same as mine, but having to watched this makes my flow much more smoother! thanks for the tip!

@generalistmao9304 6 ай бұрын

Thank you for the support!