Even though I dislike Tesla, this is one reason they sell a lot of vehicles, you don’t put up with dealer bulls#*t.

These guys are gonna do a lot of volume on these Mavericks. Long MacArthur very professional 👏

Very helpful video. Thanks for doing it. The five "negative" votes are probably from dealers who are trying to sell for over MSRP.

Just had a dealer in Dallas, TX say they are requiring a $1,000 deposit that is non-refundable. I was given a story about how the truck will sit on their lot as it's built to my specs and not their "clientele" if I decided to walk away. This dealer also told me if I were to place on order that my order would sit on their desk until Ford starts "pulling orders" to build. Thank you Long McArthur for all your honest upfront information. This is my first foray into the whole "reserve/order" a vehicle so I wouldn't know any of this without you.

I used to work for John Deere and it was often said that the biggest competitor to the John Deere dealer was another John Deere dealer. Farmers would travel hundreds of miles to get a deal that they were happy with. So look around. Like the videos!

Tim. A few weeks ago I picked up my maverick from Mullinax ford in Apopka FL…. They charged sticker and no junk fees… a very pleasant experience.

Dude you totally rock. You say the truth and after watching your XLT and Lariat vids I can tell you know your stuff. I might be buying from you from California.

I placed an order for a Maverick with these folks based largely on these videos. They were just as advertised and saved me more run around with local dealers (in another state) who wanted anywhere from $650 - 1000 down and just didn’t make me feel very special. Contacted LM and that same day I had an order for the build I was interested in with 0 down. I have no problem financing through them at least initially for the free shipping to my state. I believe in giving credit where it’s due and the ordering experience with LM was just as expected from these videos. Pretty simple and pleasant experience and now just sitting back and looking forward to my Maverick this fall.

Thank you for your advice. It took 3 dealers before one agreed to no deposit. The others said Ford required it. The third told me they needed $500 but when I turned around to leave they said ok if you order right now no deposit. Plus their documentation fee was only $200. I appreciate your channel and will subscribe.

I HAVE "FRIENDLY FORD" IN LAS VEGAS I SEE THEIR NEW TRUCKS HAVE 5K+ MARKUPS THEY SHOULD CALL THEMSELVES "UNFRIENDLY FORD"

I’ll wait. No rush, let the madness fade and any initial bugs get worked out plus I want to be able to test drive the vehicle before purchasing.

Thanks for the info. Don’t sign until your happy with the deal.

Thanks for the info. Today I went to my local dealership, thankfully they didn't add much to the msrp and no deposit, just a handshake. I hope the rest of the process is as smooth. It helps that they know that no matter what happens they'll be able to sell it.

I did my reservation online. Sent to my preferred dealer. Less than 5 minutes later, they called. I transfered the reservation to an order & have a signed buyers order with zero mark up over MSRP! I am priority code 19 though and I did put down $500 "refundable" deposit. Southwest Ford Weatherford TX, I received confirmation from Ford that they have my order and now, I wait 🙃

Reserved mine no issues. My dealer was offering 3% under MSRP no weird markups and zero dollars down. I live in the suburbs of Philadelphia.

Class act! Thanks for educating customers on the process!

So far I’m pretty happy with my dealer. They had a Maverick that was sent to the sales manager to put some miles on it, and they arranged a test drive on it for me so I wouldn’t be ordering something I had never driven. I got mine ordered with a $500 refundable deposit (which I am okay with since it goes toward the cost of the vehicle) for MSRP, and it’s all in writing. I’m happy to get confirmation that they seem to be doing things the correct way. My build date has been bouncing around a bit, but that’s on Ford’s end, not the dealer’s. Hoping to have it by mid to late March.

I order a ford maverick from Frontier Ford in Santa Cara, CA I went to the dealership today 1-17-2022 to purchase the vehicle. the dealer ship did Not do a markup of MSRP but they included two accessories ZANTEK BASIC $1,679 and ZANTECK INTERIOR $1,659. they said, they spray the interior and exterior all ready with the products and I would have to pay for them if I wanted to buy the truck. of course, I walk out.

I'm tempting to reserve but would rather wait to get one with a later 2022 build date or a 2023, least amount of bugs.

Thank you for the information. There is definitely mark-up going on. The discrepancy between the advertised base prices by Ford and what I'm seeing priced at dealerships is sometimes several thousand dollars.

I live in UT and today I just confirmed an XLT with you all. Mike is great.

This guy is great. I wish dealer's were like this near me..Great job

I put $500 deposit on my Maverick order. The salesman who handles all their on-line ordering assisted me at the dealership ~ I received confirmation paperwork right there, and by time I got home there was a conformation directly from FORD.

No hurry, I can wait a couple years when they start showing up on dealers lots

Tamiami Ford in Naples, FL charges $7800 over sticker price for Mavericks on lot. If I order a Maverick through them they will charge me an additional $1895 over sticker! Coconut Point Ford SW Florida charges $600 over sticker for Maverick orders you do through them + they require a $1000 non-refundable deposit! Tamiami Ford seemed frustrated with my questions on pricing and gave me cold shoulder almost immediately. *I HOPE FORD RESTRUCTURES AND GETS AWAY FROM DEALERS FOR A MORE TESLA STYLE BUSINESS MODEL*

Literally just asked to change my priority code to 10 on my order preview my dealer sent today. Sheesh, you saving me time and money!

Tim is giving car salesman a good name, too bad there aren't more like him! I've contacted several Ford dealerships in my state. They're all clueless,not informed at all about the Maverick, let alone the process of ordering one. Reminds me of when I was shopping for a Honda Ridgeline and not only had to show the salesman how the tailgate opened two different ways, he didn't know about the hidden ice chest compartment. I would have expected this from a used car dealership, not an actual Honda dealership.

Seems like a great dealer wish I had one that was like that the people I have been dealing with anything but honest and straight forward

I wish I had watched this video back in July. I placed a reservation on July 6th and listed nearest dealer which is Gary Smith. That dealership turned out to be a skunk of a dealership. If you request a reservation mark any dealership. Then you can find a good dealership that is fair and above board. If I had it to do over I would be willing to drive a few hundred miles to find a good dealership.

Appreciate the videos that Long McArther posts, but this video provides examples of exactly why dealers should go away and manufacturers should do direct sales and just have service centers.

If you have a good history with a dealership, go with them. I ordered the new Ranger before it was available locally, ordered it at the dealership, they quoted me the "Build" price that was the same as the web, no reservation nonsense since it was already in production, nothing down, and I got it six weeks before the projected date. But my wife and I have dealt exclusively with this particular dealer for more than twenty years, and have NOTHING bad to say about them.

Wow! I'm in Atlanta and strongly considering getting a Maverick in the next 12 months. This is how you really do marketing and customer service. No BS and just sell your product better than the rest. No markup, no major doc fees, free shípping if financed through the dealership? I think I've found my dealership! I'm sure I could find a dealership more local that could make the same deal, but I may make the effort to buy through this dealership just to reward them for treating their customers right. Definitely saving this video.

I’m here as a new subscriber from Johnny’s channel. As a regular person, a recommendation from Johnny is great!!!

Mine had a $1000 deposit but I made them sign a document saying it's refundable. They scoffed but still did it

Customers need to realize that they have power in this scenario too. Right now, the dealer needs you just as much as you need the dealer (in fact maybe even more-so) because they don't have any cars on the lot and basically can only get 1 truck. If you don't show up to make that order, they aren't going to have a truck to sell. You got to hold the line and refuse to be fleeced. Ultimately, the market is going to have to change the way it does business to accommodate the change in environment and there may be a day where manufactures start to sell direct in the near future.

You deserve some sales just for putting out these great informative videos! 👍

I dont understand how a dealer just ADDS $5k to MSRP. That's not something someone is thinking about when they are on the ordering page. Ford should have something to say about that. The dealer has done nothing to merit a $5k markup when a consumer has done everything on the webpage.

The San Leandro dealership in California told me I was better off pre ordering a truck because once they get the stock there was going to be a $7000 mark up, so I hung up the phone

Thanks for posting. Love the Maverick info.

Focused and concise…. As always, well worth my time. Well done Tim!

Thank you for being honest, and helping a lot of Ford customers with their orders. Would you please do another show on what causing the delay in building more Maverick trucks in Mexico or in the US. Thank you

This is sad when a dealer has to warn people about other dealers and it is also why I have only bought 3 new cars in 58 years of driving.

Thank you for this super helpful video. Just ordered mine today! No deposit needed.

Ordered a 23 mavrick tremor, ended up with a 24. 18 month wait. Came in Jan 24, dealer kept me informed the whole time. Sold it to me for 500 below msrp. No added fees. So if you want a honest dealer see Bud Shell Ford in Dexter, Missouri

Thanks for the info sir you not only saved me money but I had no idea about the priority number which was 19 and now is 10. Thanks again. Subscribed

I order it at Automax Ford dealership in Killeen, Tx. exactly what I wanted and then they change my order from hybrid to ecoboost because hybrids were not being made yet, but I CAN WAIT!! they still changed it because they waned. Noe I tried to do it online by myself and found out now it's more expensive! the exact same order I did 8 days ago!! why? If they keep doing this to customers I rather pay more and go to chevrolet :/

this is all good information. I've been hesitant to reserve and order one because I don't want to put a deposit because I don't know if I'm going to like it. im a pretty big guy 6'2 290lbs and to be honest I don't know if I'll be comfortable in it or not. I'd much rather be able to sit in it and drive it around before I commit to it.

I pre ordered a Maverick, when I tried to pick it up at Honolulu Ford. There price was $36k plus fee’s. The final price was $40,165. I think my MSRP was around $23,900 for the XLT. So frustrating…the dealer is telling me I have 3 days to make a decision to pick it up. I want my original deal, not going to pick it up either.

Wow, I wish I would have seen this video before buying my Maverick last week (6k over MSRP) I will definitely purchase my wife's vehicle with you!!!

Glad to hear this because I've been told none will be available until 2022 just today. Crazy to see used vehicles at 3 times the price of this. Anyhow these aren't Saturn V rockets being built so at the moment I think I'll stick to an all electric 2 step scooter.

Your prices are higher than the Northeast ?which is unbelievable! Both new or used but your salesman Chris is an outstanding guy. I did purchase my 2021f-150 from him To bad your prices were higher I would have bought my sons 2021 ranger from you.

thank you for a great and honest video wish you were in fl

He'll sounds like i need to come to Kansas to get mine

Wow awesome. I am in Los Angeles nothing but BS in l.a county and Orange County dealers not transparent at all. Will be calling these guys tomorrow to get my order started

I'm gonna be ordering one in August when they open for orders. Gonna visit a few local dealerships to ask these questions. Will be giving u guys a call if the local dealer jerks me around. Great video.

i like dan penner honest and dependable.

I put $500 down on a Maverick Hybrid Lariat last August....I've received two emails from Ford acknowledging my order, but the dealer salesman won't even return my calls and when I stopped in to the dealer two days ago another salesman said there's still no ship date on my build and when I told him I going to have to do something else he said he could help(they have a used Toyota in stock I'm eyeing up) but when I asked them to have the salesman call, I've still received nothing....further, their used car division won't even give me an "out the door" price on the used Toyota....it's unbelievable. I'm at the point where I may just buy something from Carvana or Carmax and take the dealer to small claims court to get my $500 back. I'll talk to the sales manager first....but in reading their recent Google review it appears they aren't calling many people back on Maverick orders, not just me. The other sales person I spoke to said that "Ford wants to deal with Maverick owners directly" the other day....I can understand why, assuming that salesperson was telling the truth.

I only learned of the Maverick a few days ago when I decide I wanted to buy a compact truck. Found one at a local dealer for $25,540. I asked for a buyers order and it went to $38,970 after dealer markups. Piss on that.

Enjoy these videos and I am very curious about the Maverick.

Ordered my maverick lariat one week ago no deposit. So I didn't have a problem. Trust my dealer

McLarty Daniel in Bentonville did not require a deposit. In fact, she said sometimes it doesn't work out and they just put it on the lot. They also did not mark up the price. I was very happy with how they did business and can't wait to get my truck.

I had a great experience with my local dealer, they called me within 2-3 minutes after I completed the online forms. They did require the $500 deposit, but I can't fault them for that.

I knew the dealerships were going to f this up, one of the main selling points was affordability but the dealers are going to be scumbags and put these ridiculous markups or hide it as "dealer fees" Good job Long McArthur. Shame I live in Philadelphia, PA.

Store it well after you get it. Could be the next Edsel!

I was hesitant about buying from 900 miles away, but the free shipping makes it much easier. Wish you would extend that offer for cash deals though

Thank you for the video. Long McArthur sounds like a class dealer. Wish I was closer but I am in SE Florida. Been looking at the Mavericks on line. Saw one and asked driver how he liked. All positive.

I went ahead and put in lots of online orders with different dealers around Florida. I live in North Central Florida and there are so many dealers it's quite overwhelming. You guys seem really honest I'd love to get your advice on dealers in my area.

Called them as they are almost local to me, and they had a Maverick in stock. I said I’m 2 hours away and will come take a look at it and they told me there was a 7k dealer mark up on it. So I said never mind goodbye.

Great video. You provided all the answers. An honest video. Thanks and have a great day.

If I was in the market, I'd travel to your dealership for the purchase

This is how you do business

Great information thanks for Sharing, makes me want travel and order from you! lol.

Thank you for a honest video. Blessings to you.

I love your channel and I am a subscriber. I found this channel very helpful when I bought my 2019 f50 lariat. Keep up the great content

I ordered a Titanium Escape a few weeks ago. 500 dollar refundable deposit. No talk at all of a markup and I won't pay a markup so they can keep it if they try that when it comes in. My lease is up in August so hopefully it'll be here in July sometime. 🤞

Another great video!! Thank you very Much for info!!

Wow finance w u over phone delivered to door awesome

I got my order confirmation from Ford. It says it is an early build vehicle. Hope I see it by November.

Did you already cover the warranty on the hybrid system and electric CVT? 8 year, 100k miles. I’ve seen numerous complaints about the CVT in the hybrid but I don’t believe they understand it is a much better transmission than the belt/pulley ones. Another complaint is the truck being built in Hermosillo Mexico 🇲🇽, same as the Ford Fusion Hybrid with high marks. Just to give consumers peace of mind. Something to teach in a video about the maverick

Dealerships are their own worst enemy. Should be able to deal directly with the manufacturer and cut the dealer out of the deal.

I wish I knew about your dealership last year when I got my Explorer ST & Ranger XLT Sport 4x4. In 2 years I will contact you for my next vehicle. I thinking Raptor or Tremor. Thanks. Your dealership seems very honest.

Thanks for the video. I got my order in with you guys the other day.

Very informative.

Maintain the right to repair, thank you. Free ....The shell game, you Always pay. Something that is free can't come with conditions.

If I didn't live in Canada I would order my form you. Super helpful video!

I didn't do a reservation before I placed an order with a local dealer. I asked them if this was a problem, should I put in a reservation and have them tie the order to the reservation number? They tell me no need to do that; my order will be processed. Should i be concerned or trust them? My experince: Ordered XLT trim, velocity blue, FX4 package, moon roof, full size spare (note; Why is full size spare not part of FX4 package? who would go off-road with only the mini-spare?!), spray-in bedliner, Trifold Tonneau cover. I debated the tow package but decided against it; if I needed to tow 4K, I think a Ranger/F-150 would be better. I liked a few things in the luxury package but most of it (heated seats, etc) would don't cared, so I opted to not do that. There was a $695 acquisition fee that I questioned; turned that was if I were to lease the vehicle. It'll mostly be a cash sale. $500 deposit; not sure if refundable or not. Expecting MSRP pricing; I'll bail if they try to do a dealer markup, tho the quote they gave is for MSRP with the only disclaimer is that pricing from Ford may change (CYA on their part?)

Don't service either. Can you imagine what they are overcharging when your car has a problem.

First dealer I called said they could not order hybrid mavericks. Second dealer no problem

This is a great case for allowing direct sales

Cypress ford here in California is charging $10k over msrp.

Did the build at dealership-Lariat hybrid. $500 refundable deposit Prices were on the site and dealer removed acquisition fee..so happy with price just waiting now...

Tried to order from Gator Ford in tampa. Was told misinformation and outright lies. Left there and went to Brandon Ford and had it ordered in 15 minutes.

I reserved one hopefully my local dealer is good about it. If they are not I will order with you guys.

I wish I can get mine with a outer roll cage with front and rear winch making into the dominator from the hurricane heist and not forget the spikes to anchor down lol

Here in Oregon, Gresham Ford doesn’t charge markup. I don’t know about the dealership documentation fee.

I might actually drive to Kansas from central AZ to buy from this guy. :)

Ted Britt in Northern Virginia is also doing the "no deposit just driver's license" thing. Sales rep said if it had been, like, cyber orange they might(+might+) have required a deposit, but Mavericks were being requested like gangbusters and they thought it was going to be hard to configure them in such a way they couldn't send them to retail.

Dealership would not sell me the truck unless I paid $38k for a $25k maverick. I didn't abandon the order, and made an offer a little over MSRP, because that was the price I ordered the truck at. They know they could sell it for more and kept the truck.

Well I did it online through Ford, built it online, forward a copy to the dealer, then the dealer requested a copy of my drivers license to show proof that it is a real customer. Ford has confirmed that I am a customer. I am number one for the dealer first order. I can walk away if the truck is not what I want or can not work out a deal. I do have a nice trade in which should help, I own a 2013 Nissan Frontier SV crew cab with 67K miles as it s only three miles to work. I also have access to the X plan discount.

Mullinax Ford here in Central Florida doesn't have a dealer fee. The deposit was $500. I didn't ask if refundable but I look at as I'm buying an option.