Quick Guide: Dual Camera Drive Recorder

Quick Guide: Dual Camera Drive Recorder | 2023 Nissan Accessories

Рет қаралды 38,143

Күн бұрын

Record what's happening around and inside your vehicle with the Nissan Dual Camera Drive Recorder. One camera records what's happening in front of your vehicle with a 140° field of view. The second camera records the inside of your vehicle to capture any break-ins or hit-and-runs. Impacts trigger automatic recording, and you can hit a REC button to save a video clip at any time. Videos are accessible through your smartphone app, from the camera's SD card, or from the cloud (with subscription).
Learn more about Genuine Nissan Parts & Accessories here: parts.nissanusa.com/?dcp=sno.ytb
00:00 Intro
00:11 Dual Camera Drive Recorder
Two cameras
Records inside and outside
Saves files automatically
No hanging wires
00:29 140° front field of view
Interior camera to record break-ins or hit-and-runs
00:39 Impact triggers automatic recording
Hit REC button to save video
00:49 Easy download and video playback
From app
From SD card
From cloud (with subscription)
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Пікірлер: 88

@nissanusa Жыл бұрын

Upgrade your Nissan with innovative technology to help keep you and your vehicle safe. Explore all accessories: parts.nissanusa.com/?dcp=sno.ytb

@Tomcollinssells77007 11 ай бұрын

How do I get an Operations Manual for the camera? I am not able to figure out how to access the recordings or to make sure I have it set to record.

@WhiteArtsMagic 4 ай бұрын

How do I connect the app to this?

@brandong.8303 3 ай бұрын

My truck has a camera that shows the front, back and 360 view when I reverse. Why don't car makers build a recorder into their systems to record this. The cameras are already in place, shouldn't need a dash cam.

@scottt1412 8 ай бұрын

I realize Nissan is going for the money for dealer installed, but it would be really nice to understand if there is a Nissan specific usb or similar power connector up there for the do it yourself crowd.. i recently purchased a Nissan, i own an expensive cam already and i really just want too know if i can get power up there without having to get a dongar adapter or long cable routing. Thanks!

@76jangelle 7 ай бұрын

Nissan stated via Facebook messenger that you can live view from anywhere however, when the vehicle is turned off, the hotspot needed for the live feed via the cloud turns off and it appears the camera turns goes into a sleep mode or turns off. Anyone have a solution? Trying to save a trip to the Dealership.

@IngoPagels Жыл бұрын

I own a 2020 Leaf. Is it possible to upgrade it with this dashcam? Next problem: I life in germany. Will it fit into a german Leaf?

@WhiteArtsMagic 4 ай бұрын

How’s your 2020 leaf holding up?

@IngoPagels 4 ай бұрын

@@WhiteArtsMagicruns perfect. No problems. Why asking?

@WhiteArtsMagic 4 ай бұрын

@@IngoPagels Just hearing things about electric cars over time and want to see how yours was running

@randallmckenny5194 2 ай бұрын

I want to use a microsd card larger than the 16gb that comes with it. I have tried other microsd cards and the unit gives an error beep. Are there any cards that work with this or do they need to be formatted in a specific way?

@nissanusa 2 ай бұрын

Hello, thank you for your inquiry. The Drive Recorder maximum supported capacity is 32GB making the 1tb Micro SD Card not supported by the device. We apologize for any inconvenience this may have caused.

@joshlazko2953 4 ай бұрын

Can you install the Nissan dual camera to any car? Or it only works for specified Nissan vehicles.

@nissanusa 4 ай бұрын

Thanks for your interest! This product was made to fit 40 Nissan vehicle variants between the 2021 and 2024 model years.

@JohnFormisano-lv8dd 2 ай бұрын

what app??????

@user-kx5gk9lk6n Жыл бұрын

Do not buy this. It’s completely disfunctional and way too expensive. No instructions are provided with the camera or by the dealers that install them. I found the instructions online and got it connected and working but it doesn’t stay connected. The software is junk. It also resets the password often. I even had two IT specialists check it to see if I was doing anything wrong even though I was sure I wasn’t. They both recommended I get rid of it because it’s pointless. I only bought this because I thought it would work better with my Nissan vehicle. It does not. Nissan should stop pushing this part. It’s a disgrace.

@nissanusa Жыл бұрын

We regret to learn of your frustrations, Dana. If there is anything we can learn more about, please send us a Private Message on Facebook with more details. Thank you.

@ninoblacque951 Жыл бұрын

Thank you for the heads up,I thought about getting one of these for my 2023 Altima,but I don't want to mess with it if it doesn't work correctly

@user-kx5gk9lk6n Жыл бұрын

@@ninoblacque951 glad to help. And just to update you, it still doesn’t work and I’m having it removed next week. I’m beyond angry and frustrated but I will be glad to be rid of it.

@ninoblacque951 Жыл бұрын

@user-kx5gk9lk6n I'm sorry that happened to you Dana,but I hope you can get something else that will work for you,because I believe we all need cameras in our vehicles nowadays.

@user-kx5gk9lk6n Жыл бұрын

@@ninoblacque951 thank you. I will be doing that. My friend recently bought one that works well and no installation costs. I’ll be getting that one.

@clairelofrese6861 Ай бұрын

The camera was mounted, i have the app and Device ID but I need the Security Key which is sandwiched between the mount and device. I can’t remove it- is there any advice on how to find this key?

@nissanusa 29 күн бұрын

Hello, Claire. The Drive Recorder can be detached from the bracket, there are two tabs on both sides which need to be pressed together and at same time then pull the camera towards the headliner. Then to attach again it is necessary to mount the Dash Camera into the brackets sliding downwards with the camera on the bracket to sits on it, it will sound a “Click” to confirm camera perfectly attached to the bracket, and to make sure was sitting properly please pull the camera upwards to confirm there is no movement. Please let us know if you have any further questions.

@nissanusa 28 күн бұрын

@chhetri6240 Hello. We are sorry to hear of your frustration and would like to be of assistance. You can find your Device ID and Security Key on the back side of the Dual Camera Drive Recorder. To access this, we encourage you to follow the steps we provided above. If you have any additional questions or concerns, please let us know.

@sandeeenglish7757 19 күн бұрын

@@nissanusa I've been trying those 2 tabs and sliding unit toward the headliner for almost an hour now. No joy. The absolute frustration and disgust i feel for Nissan is through the roof. There are too many other brands to give my very hard earned cash to. It's not Nissan anymore. It's Never-Again-Nissan from here on out.

@phillipraynorfriendshipschanne 7 ай бұрын

I just bought a 2023 Nissan Platinum and it has dual dash cam in it. I could not make it connected to my phone so i could see or view the recorded . Or do it with my phone at all. We went back to dealership and they did not even know how to operate it and they dont have security and id key they said. They said its new add ons and they dont know how to

@nissanusa 7 ай бұрын

Thank you for reaching out to us. If you would like us to assist you, please send us a Private Message on Facebook. Be sure to include your 17-digit VIN and the full name registered to the vehicle. Thank you.

@JohnFormisano-lv8dd 2 ай бұрын

I agree completely ! I also went to my dealer, researched it and have had no luck! UNBEIEVABLE!!

@grahamhooper6674 21 күн бұрын

Need better instruction on how to create and connect to the cloud app. The app manual is missing some directions. Would be good to be able to access the cloud from a desktop.

@adobongadobe Жыл бұрын

I have this camera installed on my Pathfinder and today is the day I need it so I downloaded the video from the car and copied it to my computer and played the video to get the plate number of the offending party. It was taken around 4pm in bright daylight and the plate number cannot be read! What an expensive piece of trash. After having a Viofo 4k dashcam on my Sentra for years I find it incredulous that a new Nissan-branded dashcam gives such disappointing output. I don't think it's even 1080p or if it is the quality is so low you can't even read the plate number on the car in front of you. Is this really what we should expect from this dashcam?

@nissanusa Жыл бұрын

Hello. We're glad to hear that you are safe after this incident. Please visit a local Nissan dealer to have your Dash Cam looked over by a Service Technician, as they are in the best position to further review your concerns. Visit www.nissanusa.com/dealer-locator.html to schedule an appointment. If you’d like to speak with our Consumer Affairs department regarding this matter, call 1-800-NISSAN-1, M-F from 7am-8pm or on Sat. 7am-5pm CT. Thank you.

@nissanusa 11 ай бұрын

Hello there. Upon further thought, our team would like the opportunity to look into this matter further. When you have a moment, can you please send us a Private Message on Facebook with your full name, the name of your servicing Nissan dealership and your 17-digit VIN? Thank you.

@jeremykayy 10 ай бұрын

@@nissanusaAdjudicate this is public you coward.

@PLATINUM2U Жыл бұрын

Wouldn't it make more sense to put a camera in the rear that records the back of the vehicle 🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦🤦

@IngoPagels Жыл бұрын

just get a second cam.

@lw1437 8 ай бұрын

Or use all the camaras that all ready on the car.

@Overly_nourished_entity 3 ай бұрын

Does this work with 2023 Nissan Rouge S

@nissanusa 3 ай бұрын

Hello there. Unfortunately, the Dual Camera Driver Recorder is not compatible with the 2023 Rogue S. Thank you for reaching out to us.

@sandeeenglish7757 19 күн бұрын

Be grateful it doesn't work on your car! Now you won't be out several hundred dollars and have a useless object stuck to your windshield and hardwired to your car!

@7mpowerd Жыл бұрын

So Nissan is helping Altima energy be filmed first hand.

@user-wu5vo7mg1f 10 ай бұрын

Can the dealer install this

@nissanusa 10 ай бұрын

Hi, Joe. Yes, the Dual Camera Drive Recorder is a dealer-installed accessory. We recommend reaching out to your local Nissan dealership for the best assistance with any further questions you may have regarding this part. Contact information can be found here: www.nissanusa.com/dealer-locator.html.

@jeremykayy 10 ай бұрын

Yes they can install it but won’t be able to help you set it up or connect. Nissan has no idea what they’re doing. They bought these from a South Korean company and then called them “specific to Nissan”. None of the software is Nissan owned so they are clueless. Terrible privacy risk too.

@sandeeenglish7757 19 күн бұрын

DO NOT BUY THIS DASHCAM If you're in the mood to waste money, send me a check for the cost of the cam and installation to offset the money I wasted.

@mufassiruddinmohammed3919 Жыл бұрын

When would this be available in Canada

@nathanbraida1102 Жыл бұрын

Probably never. We don't even have Performance or Sport trims yet available that aren't sold as "used" for 70-85 grand. Order bank for current Z's is closed. I've been waiting on my Performance order from January 2022

@rayjay896 6 ай бұрын

Does Nissan have rights to any video and audio recordings stored on the cloud?

@dvldawg8742 4 ай бұрын

I just purchased a brand new Nissan Pathfinder Platinum with the mDriveRecorder install by the Manufacturer. Today I decided to try finding out how this Cam work. 3 hrs later with my car running and wasting Gas, I could not get this thing to work, except blinking Blue and Red lights next to REC button. I even went and subscribe with the App, and still get can not get it to connect to my iPhone. I check my WiFi and Bluetooth to see if anything paired up, just to find out that the SN/Device # is listed secured with all other WiFi Accounts. I tap on it just as I will do when switching to other accounts, it opens, but asking for device " Password " Can someone tell me please what is the God forsaken "Password " this thing is asking for? My Dealership is no help, because they are not familiar with how this thing work. Thank you

@nissanusa 4 ай бұрын

Hello, thank you for reaching out. For the best support, we recommend following the steps below: 1. Turn on the Drive Recorder and your phone's Wi-Fi 2. Connect to the network "MDRIVEXXXXXXXXXX" (Initial password: 0123456789) 3. Open "mDriveRecorder" app and select "Coneect to drive recorder" 4. Once app is linked to Drive Recorder, "Linked to MDRIVEXXXXXXXXXX" pop up will appear on the bottom of the app Should you need additional assistance, feel free to reach back out to us.

@LaterraBacon 3 ай бұрын

Where can I find the password to connect the camera up?

@nissanusa 3 ай бұрын

Hello, Laterra. For the best support, we recommend following the steps below: 1. Turn on the Drive Recorder and your phone's Wi-Fi. 2. Connect to the network "MDRIVEXXXXXXXXXX" (Initial password: 0123456789). 3. Open "mDriveRecorder" app and select "Connect to drive recorder." 4. Once app is linked to Drive Recorder, "Linked to MDRIVEXXXXXXXXXX" pop up will appear on the bottom of the app. Should you need additional assistance, feel free to reach back out to us.

@firasshouman 3 ай бұрын

Can somebody please help me know where I could find my device ID and my key ID I got the confirmation email but when I click certification it just says you’ve been authenticated that’s it but it keep asking for my device ID and key ID

@sepefrio5795 3 ай бұрын

I am having the same problem. Can’t create an account. I can see live view, but no saved videos, if it is even saving them.

@sepefrio5795 3 ай бұрын

BTW @NissanUSA if you have another way to contact you, please include it. I do not use Facebook.

@nissanusa 3 ай бұрын

Hello, thank you for reaching out. For assistance with your inquiry, please send us a Private Message on our official Facebook account. You may do so by visiting facebook.com/nissanusa. We look forward to hearing from you.

@nissanusa 3 ай бұрын

Hi there. We're sorry to hear of your concerns and would be happy to assist. You can reach out to us via X here: twitter.com/NissanUSA if you do not have a Facebook account. If you do not have X, please contact your local Nissan Service department for support. You may find a location near you by visiting www.nissanusa.com/dealer-locator.html. Thank you.

@sandeeenglish7757 19 күн бұрын

🙄 Ov vey!

@user-zq6oo4bf8v 7 ай бұрын

This camera is beyond frustrating. It’s expensive and does not work correctly. Almost impossible to set up, once it’s set up, it does not stay working long. Sounds like a really annoying door bell as you drive down the road. I love my 23 frontier but this camera is terrible.

@nissanusa 7 ай бұрын

We sincerely regret to hear of your concerns and dissatisfaction regarding your Frontier. Please send us a Private Message with additional details on our Facebook page, as we would like the opportunity to look into this matter. Be sure to include the full name registered to your vehicle and your 17-digit VIN. Thank you.

@mtdsurveying3873 5 ай бұрын

Why a private message, just solve it here, so we all can learn what’s going on, maybe you will get less frustrated people, @@nissanusa

@sabine202 Ай бұрын

It doesn't work. No one knows how to get it running including the dealership. Continually says incorrect password. Won't connect to Cloud. Turns off when you leave car so won't record breaking attempts which is what I bought it for. Wifi messes up phone and car wifi on Infiniti QX 60. MOTREX IGNORES emails asking for help so there is no customer service. Not Infiniti/Nissan usual standards.

@nissanusa Ай бұрын

Hello. We're sincerely sorry to hear of your frustrations and would like to look into this matter further. At your earliest convenience, please send us a Private Message on Facebook with the full name registered to your INFINITI, the 17-digit VIN and your best contact number.

@sabine202 Ай бұрын

@@nissanusa thank you so much. I have requested membership in the private group and am waiting acceptance

@Tomcollinssells77007 6 ай бұрын

No instructions were given and no one at the dealership knows how to work it. Pretty worthless purchase. And I was given no refund for it. They can not even tell you the name of the App to go with it.

@nissanusa 6 ай бұрын

Hello, Tom. We regret to hear of your concerns. Please send us a Private Message via Facebook with your 17-digit VIN, your KZfaq username and any additional details so that we may provide further support. Thank you.

@asatar2 9 ай бұрын

Don't Buy, its trash.. I bought it and got it installed on my 2023 Infiniti Qx60, its recommended dash cam for my car. I thought it will work better than other dash cams since its Nissan! Very poor software experience, the camera worked well for one week, now parking mode is not working anymore! The camera works only when driving! Not sure if I can return it and buy a 3rd party camera! I spent a lot on it, state of the art cameras are sold half price at Amazon

@nissanusa 9 ай бұрын

Hello, Ahmad. We sincerely regret to hear of your frustrations. For the best assistance with your vehicle, we recommend contacting our friends at INFINITI here: facebook.com/INFINITI/. Rest assured, they are in the best position to review your concern.

@jeremykayy 10 ай бұрын

Do NOT buy this equipment. It is trash. That is all.

@nissanusa 9 ай бұрын

Jeremy, have you had a negative experience with our Dual Camera Drive Recorder? If so, we'd like to learn more and ask that you please send us a Private Message on Facebook with additional information. Thank you.

@mtdsurveying3873 5 ай бұрын

FYI when i see this response and not follow up, makes me think he’s right@@nissanusa

@MrShadowsports 2 ай бұрын

Nissan, you can do better. What kind of chip does the camera have. What is the maximum aperture? These are what define low light performance. No App listed in Google Play, and numerous posts from owners stating their dealer cannot help with set up or connection. $300 accessory, $45k car and no support. Up your game.

@nissanusa 29 күн бұрын

Thank you for reaching out. The Dual Camera Drive Recorder uses a microSD card, which is provided at the time of purchase. The maximum aperture for the device is F/1.8. Lastly, you can find the companion app by searching "mDriveRecorder App" in the Google Play Store per instructions in the Quick Reference Guide, pg.2. Let us know if you have any additional questions.