Hello. Thanks so much for the encouraging feedback!

I agree. From the cartoon explanation in the instructions it wasn't clear to me how to tighten the turn knob to get the wedge in place. Before I saw this my rack was all wobbly. Thank you so much!

How have you liked the rack so far?

Glad it was helpful!

It means a lot to hear this! Cheers from Paul and the rest of the team at Rack Attack

I concur.

Hello. We appreciate the feedback and we're right there with you, Thule makes some great racks, especially the T2 Pro XTR. Cheers!

yeah this channel is actually pretty great and pointing out gems like that!

Hello. Glad you discovered these features from our video! Thanks for letting us know.

So glad this helped!

Glad it was helpful!

Hello. Thanks for the positive feedback!

Hello. Thanks for the informative feedback.

So unfortunately this model of rack does not have a ramp as an accessory, and either end of the tray doesn't have a section that is easy to use a generic ramp to attach. This model is generally used when lifting the bikes in and out.

Hello Tony, as we only handle Thule product within North America I do not have an answer to this question. This may be a question based saved for Thule directly. It appears you are in Sweden, so we are unable to assist with racks for you if ours are different, but I hope you have an excellent day!

Great, thanks!

You're welcome!

Glad you liked it!

Hello. A locking handle was designed into an earlier version of the T2 and ultimately phased out. It was realized that air could be released from the front tire allowing the locked hook to be detached and bike removed. The current design uses a locking cable housed in the arm to secure to the bicycle frame itself. Thanks for your question

Hello. Thanks for the encouraging feedback!

Hello. Double check that the number on the lock matches the number on the key. If you have multiple Thule products I may simply be the wrong key being used. Thanks!

Did you ever solve this issue? I am considering buying one of these racks for use with my truck.

Hello. Sorry to hear you're having trouble with the handle. It is recommended to remove the rack when not in use or at least periodically to inspect and administer general maintenance. This is advisable for any rack brand especially when exposed to wet weather/sand/salts etc. A good rule it to maintain your rack as you would you bike(s), wash, wax, lube, store out of the elements when possible. Hope this helps you and/or others reading. Thanks!

I agree the hitch locking wedge mechanism is junk. Mine does not unlock and just spins for how expensive this rack is I think the hitch attachment is junk

Locking mechanism is absolute garbage. Rest of the unit is well designed but really disappointing in the lock - this can be a big issue.

Hello. Great, it should serve you well. Thanks!

Hello. Yes, Thule does offer a cable lock that can be key matched to the rack: www.rackattack.com/rack-locks/thule-538xt-braided-steel-cable-lock/

Hello. That's inspirational feedback. Thanks!

Hello. We'd recommend a test fit to confirm the tailgate clearance as truck hitch to tailgate dimensions will vary, here's a link to our store locations: www.rackattack.com/stores/ We've also attached Thule's hitch rack technical information, the T2 is on page 6: www.thule.com/-/s/approved/std.lang.all/18/25/671825.pdf?rev=3.2 Thanks!

Hello and thanks for the encouraging feedback. Thule has just introduced the new Epos which is very well suited for ebikes, the method to attach bikes is the most versatile and there is an option for a ramp to ease loading of heavy bikes. There's also an option for taillights which is a frequently requested upgrade. Have a look here: kzfaq.info/get/bejne/qa9gYLiT0b7Qqpc.html

Hello. Occasionally, it is necessary to better align the knob while turning the key. Turn the knob slightly while turning the key, this should allow the key to turn fully to unlock the knob.

Glad it was helpful!

Hello. There has been a trend to wider MTB bars so depending on the arc of the hatch, the extension of the hitch, some rack/bike/vehicle combinations could see handlebar contact with the opening hatch. We'd suggest a test fit before purchasing. Contact your nearest Rack Attack store: www.rackattack.com/stores/ Thanks!

Hello. The rack could be disassembled as a way to bypass the rack's security. If transporting high value bikes that may attract a highly motivated thief, extra security would be recommended. Thanks!

Hello. The AutoPin's function is primarily to insure the stinger is inserted to the correct depth, the locking turn knob and wedge are the primary connection to the receiver hitch. Thanks!

Hello. The auto pin will stay in place even over rough roads. The primary retention for the rack is the wedge tightened into the hitch with the locking turn knob. Thanks.

Hello. This convenient cable is great for brief moments away, such as a fuel or convenience store stop but not, for example, an overnight stay at an unfamiliar location. Always stay vigilant and aware of environmental risks, nice bikes are a target. Thanks!

Hello. Thanks for checking, answer is generally no, the front hold down hook needs direct contact with the front tire and within about an inch from the front forks. Most fenders extend from the front fork several inches, this would position the hold down hook in a less stable position and so it in advised against.

Hello. Tools, which are included, are required for the initial assembly but not to attach the rack to the hitch. Thanks.

Hello. To avoid any potential clearance issues we'd encourage test fitting the rack. Our stores generally have this rack on display ready for a quick test fit. Find the store nearest to you here: www.rackattack.com/stores/ Here is Thule's current dimensional guide for exact specifications: www.thule.com/-/s/approved/std.lang.all/18/25/671825.pdf?rev=3.2

Hello. Many eBikes have front fenders which are not compatible with the hook-on-wheel design of the T2. The EasyFold XT has rubberized frame grippers that can hold frame tubing size from 20mm to 80mm, 3.15" to 0.79". Hope that helps, thanks!

I have the single model and I’m going to look for a double model. I have a Specialized levo pro which is supposedly 44 pounds and it was difficult to keep the rear wheel in place while you’re trying to put the front stabilizer over the front wheel.

Hello. The individual bike trays are independently removable, however the center support is one piece and must remain to support the bike tray. Thanks!

Hello. Front fenders create a conflict with the correct placement of the hold down hook which needs to be positioned next to the front fork for the best stability of the bike.

Hello. First, confirm the turn knob is unlocked, if it is locked the knob spins freely. Next, turn the knob counter-clock wise, this will loosen the wedge inside the hitch, rock the rack if necessary to dislodge the wedge, lastly, pull the auto-pin away from the hitch pin hole and slide the rack out of the hitch.

Hello. It would be best to install a standard spoke wheel for transport, disk wheels generate excessive wind drag on the rack and although not specifically addressed in the product manual, it falls in line with similar limitations such as bike covers. Thanks!

Hello. Hitches are a different style in the USA, European racks connect to the hitch ball while USA hitches insert into a hitch receiver. Thanks

Hello. The T2 Pro XTR is also offered in a 1-1/4 version, max two bike capacity. It is not advisable to use adapters or reducers to fit a rack to a hitch. www.rackattack.com/hitch-bike-racks/thule-t2-pro-xtr-2-bike-125-inch-bike-rack/ Thanks!

Hello. The front wheel hold down hook must press down on the front tire about 1 inch from the front fork, so front fendered ebikes are not suitable, otherwise, there's no issues with a step through ebike. Thanks!

Hello. We have stores all over North America, Atlanta may be the closest to you, check our listing here: www.rackattack.com/stores/ Thanks!

Hello. Rack Attack has them on order and is accepting preorders which will begin to ship Spring or early Summer 2022. We also expect to have units in stores, check here for a store near you: www.rackattack.com/stores/ Thanks!

Hello. Thule offers a hitch extender (part # 903750) in order to provide extra clearance for rear mounted spare tires, contact us to order: 1-888-301-1527 Thanks!

If you are looking for 51 inch wheelbase, the following racks accommodate that: Thule Easyfold XT, Yakima Stage Two, Kuat Piston. If you find your local store at rackattack.com, or if you reach out to our online services team, we will gladly work with you to find which might be the best fit for you

Hello. The Kuat NV 2.0 has some unique features; the integrated repair stand, an available ramp option and it's unique gloss finishes. Thanks!

Hello. There's no ramp option for this rack, however, Thule offers the EasyFold and the Epos that do offer a compatible ramp option: www.rackattack.com/hitch-bike-racks/thule-epos-2-bike/ www.rackattack.com/hitch-bike-racks/thule-easyfold-xt-hitch-bike/

I’ve seen it, but I don’t know where they got it

Thanks for commenting. The hook area has rubber surfaces so if it does contact the fork, there should be minimal concern.

Hello. Yes, Thule offers different versions with integrated lighting in markets where required. Thanks!

Hello. Thanks for the feedback, always working to improve and we'll get better. Glad there were parts that helped. Cheers!

Hello. The EasyFold XT Ramp will only fit the EasyFold carrier, not the T2 Pro XTR. Thanks for checking.

Hello. In order to improve the connection of the Thule rack to the hitch, rock the rack side to side while tightening the turn knob, this will help the wedge to nest into the corner of the receiver hitch and provide an effective anti-wobble both vertically and horizontally. Thule does offer the EasyFold XT bike rack which is designed to make loading eBikes more convenient and it includes a ramp. The EasyFold XT also offers a different bike locking method which may be better suited for some. Regarding the rack movement, first issue noticed in the linked video: kzfaq.info/get/bejne/r5eAhsphsq6ViKs.html is the use of a hitch adapter/extender to convert the 1-1/4 inch hitch to the 2 inch rack and to extend the rack for the rear mounted spare tire. This set up is wrong, it is ill-advised, and potentially dangerous. This two inch rack needs to be installed directly to a vehicle with a 2 inch receiver hitch without an adapter, unless it is Thule's 2 inch extension (max weight of 250lbs TTL). Further, the adapter is held into the hitch using a standard through pin which has no anti-wobble feature. This overall set up will absolutely result in excessive wobble and movement at the hitch interface. Any rack set up in the manner would have the same negative results.

@@rackattack ~ Thanks! I did go to my local Giant e-bike dealer, where I bought it and he showed me that tightening & loosening moves the wedge in or out. And sounds like your recommendation for the EasyFold XT is the way to go, especially for an e-bike. I'm 5'2" about 130lbs and trying to load the bike solo need ingenuity -- but still more muscles than I have. --- Here's my tip ---- While my car is in the driveway (nose in) -- I back it out until the tires are in the gutter. It drops the whole set up 6-12 inches. Which is helps to put both the rack in the hitch and the bike on the rack. Although, again, being short - it's quite the comedy routine and if not doing my core exercise, my back can whine a bit. BTW - your videos are visually and audio wise great quality and super helpful. I watched a bunch of your videos.

@@chakatania That's great Cece, thanks for all your insight!

Yes, it's compatible with e-bikes (up to 60 lbs per bike).

@@rackattack thanks!!! ❤️

We're glad you like it!

Hello. Here's an MTB hatch clearance test fit with 765mm bars for reference: kzfaq.info/get/bejne/qdunprBqqZy5gWQ.html Thanks!

Working on it, thanks for the feedback.

We are working to improve our post production quality. We apologize about some existing video not being up to pair

$600 right now.

BUt if you have 12k bike you cant put in a 100 rack as well,, 😂😂😂

Nice overview.

Wait till you see the 1200 bike rack

Nah, I’m gonna buy it!