if you're a Shopify merchant looking to reduce the risk of fraudulent purchases that might end up in chargebacks or if you simply want to verify the age or address of your customer - then this video is for you!
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Reduce FRAUD And CHARGEBACKS Verify ID AGE and ADDRESS on Shopify - Fraud Judge Shopify App Review
What is Fraud Judge?
Fraud Judge is a Shopify app that allows Shopify merchants to get alerts and double-check orders that cause suspicion for potential fraud. By choosing an identifying action towards your buyer you are able to check his/her identity or shipping address.
Who is considered a suspicious buyer on Shopify?
It is up to every merchant to set the filters and parameters for orders that are out of the ordinary, e.g., too many goods bought at the same time. If the order exceeds one of the pre-set parameters, the merchant will get an alert and choose further actions on the purchase delivery.
How does Fraud Judge ID work?
In case a Shopify merchant wants to identify buyers, e.g., in case of an uncommonly large purchase, he can automatically or manually request identity verification, prior to shipping the goods.
How does the utility bill request feature work?
If something seems wrong with the delivery address of the purchase, a Shopify merchant can request proof of address. Normally Fraud Judge Shopify app asks for any type of utility bill scan that contains the delivery address and the buyer’s name that the store can check.
Does the Fraud Judge app help against chargebacks?
Fraud Judge app help against chargebacks. If you as a merchant receive an alert about a potentially fraudulent order, you are able to cancel it right away or after you receive additional information from the buyer that still seems odd and doesn’t give you comfort to proceed with the shipment.
At the time of this recording, you can try Fraud Judge for free for the first 90 days to see if it fits your needs. And the price after the trial period depends on the number of orders you get per month.
If you have up to 100 order scans against rules per month, you should go with the Starter plan. This plan will cost you $15/month, and if you exceed the 100 limit you’ll be paying 0.03 USD per order scan and 0.5 USD per data verification request.
If you are closer to 500 order scans against rules per month then the Plus plan is for you. PLUS will cost you $49/month, and if you exceed the 500 limit you’ll be paying 0.02 USD per order scan and 0.3 USD per data verification request
The highest Fraud Judge plan is the Premium plan. PREMIUM is $99/month for the first 2000 orders, and after that, you’ll be paying 0.01 USD per order scan, and 0.15 USD per data verification request