Reinstalling the Signia App on an Apple iPhone

Рет қаралды 19,521

Күн бұрын

Recently, Signia released an updated version of their app. A few patients have had a bit of trouble with the update, so this is a video to walk you through deleting the old version of the app, then downloading the new version, and getting paired again.

Пікірлер: 20

@alexsummers1897 9 ай бұрын

Thank you for creating this video. As a fellow clinician, this video has been incredibly helpful to show clients how to reconnect everything when they can’t come in to the clinic. You’re very clear and you cover things that aren’t in other videos that I’ve looked for.

@BigHornBasinHearingandSpeech 9 ай бұрын

Thanks, that means a lot to me. I'm so glad it's been beneficial for you and your patients. (We also have one on android.) Thanks for sharing!

@SheilaGoodenough Жыл бұрын

Thank you for this video. I recently had to replace my left hearing aid and I was not able to pair it with my iPhone. This video showed me how to do that by "starting over". Very helpful and saved me a trip in to see the audiologist.

@BigHornBasinHearingandSpeech Жыл бұрын

I'm glad we were able to help you! Sometimes deleting everything and reinstalling it all really helps!

@cjtheusful Жыл бұрын

😮 it worked fine at my VA Audiologist appointment. Thanks, I'll reset and uninstall everything 😊

@BigHornBasinHearingandSpeech Жыл бұрын

It definitely solves a lot of issues to just delete the hearing aids from the phone and then re-pair them with the phone and app.

@user-qw3my7pk9o 5 ай бұрын

THANK YOU, I have used this app twice And it is very helpful.

@yvecruz2938 Жыл бұрын

Awesome step by step video! I recently upgraded to a iPhone 14Plus and tho I transfered all the data from my iPhone 7Plus to my 14plus I was having problems with the new iphone, it didn't pick up my Bluetooth hearing aids settings and show "not connected", tho the Signia app was part of the data transfer from the former iphone. I figured I had to reinstall the app on my new iphone but wanted to ck via KZfaq first to make sure I followed all the steps accurately. I did just that and VIOLA!!.....within a few minutes I had the app and my bluetooth hearing aid settings on my iphone 14plus. Thank you for an informative and clear video. :)

@BigHornBasinHearingandSpeech Жыл бұрын

Usually transfering data will move all your apps, but it can't take the bluetooth pairing for the hearing aids. I think it's not a bad idea to just reinstall it onto the new phone, and then do a fresh pairing. I'm glad you got it to work!

@parkland4530 6 ай бұрын

I have a Signia charge and go. I take it you cannot turn the aids off with the app?

@torilsusegg9572 Жыл бұрын

Thanks😀😀

@BigHornBasinHearingandSpeech Жыл бұрын

Glad you liked it!

@anthonyfeeney1210 8 ай бұрын

Have a Beer

@donnarita19 Ай бұрын

I have a Samsung A14- my internal clock won't sync correct so the well being is not accurate- signia tech keeps tell me update soon grrrrrrrr

@junemcintyre9996 11 ай бұрын

Can you pair them to an ipad and an iphone at the same time?

@BigHornBasinHearingandSpeech 11 ай бұрын

If you want to use it with an iPad and an iPhone simultenously, you'll have to disable bluetooth on one of the devices. (You may even have to delete and pair them each time. They are really only meant to be used with one device). Let us know how it turns out!

@dimplat1689 Жыл бұрын

I just received my earpieces back from the local supplier after service and unfortunately it is no longer possible to adjust the volume level separately for each piece. I ve reinstalled the app, reconnected the earpieces several times but my iphone keeps discovering both earplugs as one device. Have tried to (hard) reset the earpieces but there are no instructions on the web about it. Any suggestion is highly appreciated.

@BigHornBasinHearingandSpeech Жыл бұрын

We'd recommend deleting the hearing aids from the iphone by going to Settings->Accessibility->Hearing Devices. You can select the device, then hit "forget" and pair them over again. You may also want to try deleting the Signia App entirely and reinstalling it. If you've tried this, then you may need to take them to your Audiologist and have them update the firmware and see if they can get them paired for you. Signia has recently released new software and firmware updates, and sometimes it takes deleting and starting over. Best of luck to you!

@dimplat1689 Жыл бұрын

@@BigHornBasinHearingandSpeechThank you very much for your answer! I ve done everything you mention here several times but the problem persists. I guess it is a firmware related issue so i am gonna have to send them back to the supplier.

@BigHornBasinHearingandSpeech Жыл бұрын

@@dimplat1689 I hope you're able to get it resolved quickly. Be sure your iphone's IOS has updated as well! Sorry you're having trouble with them!