Resetting Hikvision Passwords
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Resetting Hikvision Passwords
This video was created by Wentworth CCTV of New England. We are Hikvision Gold level dealers. It covers in detail the steps you need to take in resetting Hikvision Passwords. This process will reset Hikvision passwords in NVRs, DVRs and IP cameras. To perform a password reset, you must first go to the Hikvision website and download the SADP tool.
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Live Streaming a Hikvision/ Dahua Camera Feed on a Website
• Live Streaming a Hikvi...
Live Streaming CCTV Camera on Website
• Live Streaming CCTV Ca...
Updating Hikvision Firmware: • How to Update Hikvisio...
Downloading SADP: • Installing Hikvision S...
Setting up Hikvision Motion alerts email notifications: • How to Set Up Motion A...
Chapters
Intro: 00:00
Downloading SADP from Hikvision website: 00:20
Exporting XML File using SADP: 01:38
Getting Serial Number using SADP: 01:38
Uploading Device Key File to Hikvision Password Reset Webpage: 01:38
Uploading XML file from Hikvision technical support into SADP and resetting password: 04:57
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#hikvision
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@andrewwhite889 2 ай бұрын
Thank you, thank you. I recently purchased a house with hardwired HIKvision IP cameras and a HIKvision NVR. The previous owner is completely non-tech and had no clue about the passwords. I assume he ignored the installer's instructions regarding passwords and recording them for future use. I'd been searching for many weeks how to reset the NVR's password, reading numerous articles and viewing numerous videos. All of them have been hard to follow and applied to different versions of the NVR's interface, which vastly differed from mine. Also, the presenters seemed to presume the viewer was familiar with the software and sped through steps and sometimes used terms only known by HIKvision techs. Your video is everything those others aren't. It's clearly presented, at a slower pace to help easily follow, and made no assumptions. Thanks again. After I complete the NVR reset, I plan to peruse your videos for more instruction on my system. I'll want to reset the camera passwords and also update all the components firmware.,
@WentworthCCTV 2 ай бұрын
Glad the video helped you out!
@electronicstzar Жыл бұрын
Thank You for this video, had a customer forgot their password and never set a email or security question, got the email in about 10 minutes.
@WentworthCCTV Жыл бұрын
Awesome! So glad the video was helpful!
@davidconn3222 2 жыл бұрын
Thank you from Dave here in Vancouver Canada, worked for me on a DS-7600 NVR. Subscribed.
@cameronjoyce5961 2 жыл бұрын
Your a godsend .. such a well said tutorial.
@WentworthCCTV 2 жыл бұрын
Thank You!
@mattsegriff 5 ай бұрын
Well done sir. I have a client who needs this so badly. Great work !!
@WentworthCCTV 5 ай бұрын
Every now and then we come up with a good one. Glad it helped!
@meetbayoyo5253 2 ай бұрын
I need a help on my Hikvison DVR analog 16port, i have done all this at the last encrypted file page it doesn't work on my device, it shows password reset failed
@NateFitzgerald1984 Ай бұрын
Watching this in 2024 from a video in 2021, it is so ridiculous there was a feature from Hikvision for detecting people wearing masks or not... those couple years were one of the biggest psych ops in history.... Anyway, great video ! thanks for the tips !
@AsterixXI 5 ай бұрын
Hey man! Great video. Was wondering if one has to be a licensed installer to be able to request a password reset? We inherited the system from the previous owner and nothing was shared.
@WentworthCCTV 5 ай бұрын
I don't think you need to be a licensed installer. Did you complete the password reset request and they denied you?
@saifeeldeen651 2 жыл бұрын
Can i use this method for hikvison finger print device model DS-k1A850
@WentworthCCTV 2 жыл бұрын
I have never worked with one of those devices. However, from my understanding, if it is networked you should be able to both detect it and reset it via SADP. You may want to check with tech support to be sure: us.hikvision.com/en/support-resources/tech-support/technical-support
@saifeeldeen651 2 жыл бұрын
@@WentworthCCTV I did it now they replayed me on email ...can we talk on WhatsApp or facebook ...i need your help plz .
@gentelmanwithstyle1 10 ай бұрын
How long you have to wait after you send your ticket? I waited a day and a 1/2 and it didn't work.
@WentworthCCTV 10 ай бұрын
This is for US only, but they generally respond in 15-30 minutes
@MrRoris1983 Жыл бұрын
hello I bought a used recorder, and it's locked, the previous owner doesn't even have the email and i want to reset and i change email with mine , i just know only the pattern , can i unlock it the way you describe?
@WentworthCCTV Жыл бұрын
Yes if it is Hikvision recorder use the SADP tool as shown in the video you can reset it.
@abigailowusuacheampong4893 2 ай бұрын
when i browse to the password reset, the webpage that opens is a bit different from yours, i dont see the entry for device key file. can you help me?
@WentworthCCTV 2 ай бұрын
That video was done a few years ago now and the process may have changed. I will check it out an maybe to an updated video.
@kentkennetsen5757 Жыл бұрын
thank you very much for your help have tried everything nothing worked. Found your video bingo. Thanks.
@WentworthCCTV Жыл бұрын
Glad it helped!
@kentkennetsen5757 Жыл бұрын
@@WentworthCCTV 👍
@khlasor2110 2 жыл бұрын
Hi, i have already software sadp tool and export file then send to support to help but they didn't reply so can you help me to reset the password ?
@WentworthCCTV 2 жыл бұрын
That is the only way to reset if it is a Hikvision camera they will reply in my experience even if they cannot help they will tell you why! Some older devices have a reset button, look for that but I’d try completing password reset form again.
@enochhamidu7861 2 жыл бұрын
@@WentworthCCTV they won't reply u when u send them the file for reset. They use to help but I think they have stopped now...
@Hyper_oba Жыл бұрын
Thank you
@WentworthCCTV Жыл бұрын
You're welcome
@sarmadshaia Жыл бұрын
Hi, how long can you take to get the email?
@WentworthCCTV Жыл бұрын
It is usually just a few minutes.
@MichaelandRosita 28 күн бұрын
hi i`m John thanks so much.
@lancevill9890 3 жыл бұрын
how long you receive the email?
@WentworthCCTV 3 жыл бұрын
Usually within a few minutes. I believe it has to be during normal business hours in California though.
@mrzoolmrjaan Жыл бұрын
They send me Reset input key .. which is not working
@williel.d.monkeylac5254 2 жыл бұрын
i click on the ipv4 adress and the it is marked 404 not found, what is the problem ? thanks a lot
@WentworthCCTV 2 жыл бұрын
Have you first activated the cameras one at a time? When doing so, ensure that DHCP is selected. If you plug more than one camera in at a time, they will all be on Hikvisions default IP address of 192.168.1.64. This can create IP address conflict.
@alihuseyn7549 2 жыл бұрын
pleace somenone help me .I foget dvr pasword and coud not fined
@WentworthCCTV 2 жыл бұрын
Watch the video it will tell you!
@janaomi 2 жыл бұрын
I got an email saying my product is from a different region, any suggestions?
@WentworthCCTV 2 жыл бұрын
What is the Hikvision model number you are getting that email for.
@danaymediaprod704 2 жыл бұрын
merci mais chez moi sa ne donne pas
@aztekarchive 2 жыл бұрын
Use a VPN and set it to the USA
@waelfakhro1158 Жыл бұрын
Please help me I bought the dvr on auction and I cannot contact the old owner because company went bankrupt I mailed hikvision and as a response I get that they cannot help me due to security reasons????
@WentworthCCTV Жыл бұрын
What is the recorder model number?
@waelfakhro1158 Жыл бұрын
@@WentworthCCTVit’s a DS-7608NI-K2/8P I did open it and there is no reset button inside
@WentworthCCTV Жыл бұрын
Don’t call them download the code and submit it per the video.
@mohelal1647 2 жыл бұрын
Error 2022 help me please
@WentworthCCTV 2 жыл бұрын
What is the model number of the camera or recorder you are trying to reset the password on?
@WentworthCCTV 2 жыл бұрын
What model camera?
@hafisanity 2 жыл бұрын
Error 2022 help
@WentworthCCTV 2 жыл бұрын
What model number is the hardware you are trying to reset?
@moniruzzamanrafi3851 2 жыл бұрын
@@WentworthCCTV device model DS-2CD1223G0E-I error 2022 help me
@emiljanomitre 2 жыл бұрын
And me
@147alfaluigi 2 жыл бұрын
CIAO HO FATTO LA PROCEDURE DI RIPRISTINO PASS DEL TELECAMERA COME HAI FATTO NEL VIDEO MA MI ANNO RISPOSTO SENZA MANDARMI IL FILE COME DEVO FARE GRAZIE
@WentworthCCTV 2 жыл бұрын
Ho fatto il video sul processo di ripristino del Nord America. L'Italia deve utilizzare www.hikvision.com/it/ e le telecamere devono essere vere telecamere hikvision, non OEM. Spero che questo aiuti il mio amico.
@Pimenta186 3 жыл бұрын
When I click "Forgot Password" ask me for "Security Code"... I do not have... :-(
@WentworthCCTV 3 жыл бұрын
Could you attach a screen shot of what it is asking you? Usually it’s pretty straightforward.
@WentworthCCTV 3 жыл бұрын
Depending on the model of the camera, it may do that. Try clicking on the camera in SADP and using the export button on the top menu in SADP to download the file that way. Then you can attach it as discussed in the video.
@kurtgreffin5504 Жыл бұрын
Hello sir. Im from Philippines. If i try this method of yours ,. It gonna work??? Im curious about it
@WentworthCCTV Жыл бұрын
I am not sure to be honest. If it is genuine Hikvision hardware I believe it will work. We work out of the US though, so I don't know. I would try and see what Hikvision tells you.
@nj5195 Жыл бұрын
What about if i don't know email?
@imasvega2139 3 жыл бұрын
not work hikvision not send file answer from Hikvision all data submitted Dear Customer, Thanks for choosing Hikvision. Please contact your seller or installer, they should be able to help you. If that’s not possible, please tell me where you bought the device (from which company and country), so that I can forward you to our local team to help. Here are some of the contact info of our local teams, you can send your questions or files to them directly. Due to security concerns, Hikvision only supports products sold through company authorized channels and will not support product sold through unauthorized channels like Amazon, EBay and Aliexpress. Not buy Hikvision
@WentworthCCTV 3 жыл бұрын
That’s strange. What country are you in? Where did you purchase the recorder?
@tahtech5434 2 жыл бұрын
@@WentworthCCTV i have a problèm that i can't export "failed to get the Key.sending failed" Wa Can i do
@WentworthCCTV 2 жыл бұрын
@@tahtech5434 call 1-866-200-6690 and tell them your problem.
@patricknghongo1210 Жыл бұрын
hey @Wentworth CCTV can I have your email ID to chat with you on private ? I'm a CCTV installer in Central Africa and need your help asap!!!
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