tim surles Yeah, their customer service is terrible.

😂😂😂 that’s the problem, don’t buy the chip ones, I had a full set of BRAKENETIC for my Toyota venza 2009 I installed them in 2014 and finally took them out like five months ago I paid $340 for the full set of rotors and pad’s and now I got the same ones brand new and still working perfect 👍

I switched back to solid rear rotors and the noise went away. I tried using ceramic vs. metallic pads in the rear also (with the dross drilled rotors), but the pads didn't make much difference either way. I think basically the rear rotor hats are too much like a bell and something about the slots and holes allows for some sort of resonation or something. It was horribly loud from the back. The front rotors (same company, also drilled and slotted) make no noise, however. The company refused to do anything. I think I ended up just eating the costs. I am not sure if amazon eventually refunded me or not, but I was disappointed that Brakenetic not only didn't do enough R&D on their product, but also didn't stand behind their product.

I have the same issue with rear rotors on a Jeep Grand Cherokee sounds like a card on a bicycle tire.

Mark Snowdon yeah, it's a design flaw in their rotors as far as I can tell. It was crazy bad on mine; then the company dicked me around so much I ended up just throwing their rotors into the trash. I can't remember if Amazon eventually refunded me or not. Their front rotors work fine, but the customer service from the company was so awful I'd never do business with them again.

Hey Mark, I just installed Rockauto's Power Stop Z36 heavy duty cross drilled rotors and carbon ceramic pads on my 04' Jeep GC Overland. I must say yeah I have a weird noise that I can't explain when applying the brakes. I installed just the front rotors on my old 01' Jeep GC Laredo & never heard this strange noise. I can best describe the noise as a kid attaching a playing card on his bicycle so that it hits the spokes. It is definitely a weird noise! I've been doing brakes a long time.. but this is the 1st time installing rear slotted/drilled rotors. I can deal with the noise as long as they never warp on me. My 01' Jeep warped brakes almost always. I don't stand on my brakes or ride my brakes so I don't know why? So when I was shopping for brakes for my Overland I went all out with cross drilled rotors all around. Plus cheaper than Advance Auto!! They stop great! I did the whole break in process. But this noise?! So today I Googled does cross drilled rotors make noises and here we are. I still have my old rotors which are still in great shape. When it gets warmer out I'll install just the rears to see if noise goes away. Sorry for the long comment. Have a Happy New Year and great day!

@@robtosoni8804 I just got drilled and slotted rotors off of Amazon. You described the sound perfectly. It's driving me nuts!

Ugh yes I ha e the exact power stop rotors and that noise is not to bad but It’s noticeable. I’ve noticed that at around 10-20 mph they still have sound even without pressing the brake but when I press the brake they get a little louder. But the second I make a turn it stops then when the tires are straight again.... the noise continues! So is this a defect in the rotor?

Rob Tosoni I also had chronic brake problems with my 2000 Grand Cherokee. I went through several aftermarket rotors thinking it would help. Then I found out that they came out with a different caliper design because so many people were complaining. You want the Akebono calipers. Of course Jeep never did a recall even though I saw so many posts about people having to replace their brakes every year. So for the late reply. I never got a notification about your post.

Yes, it's the most godawful sound ever. It sounds like a 747 jet landing behind you when coming to a stop. Crazy.

Brentacus_300 Yeah I think it's related to the rotors being thinner also. The front rotors (by the same company) are much thicker and work fine and do not exhibit any noise issue.

Yeah, it's a hassle for sure. I think it has more to do with some sort of resonance, but it's really hard to say. My front rotors are by this same company - also slotted and drilled - and they are perfectly quiet and stop really well (I'm using semi-metallic pads). On the rear, I had to switch back to solid rotors to get the sound to go away; even using ceramic pads didn't help. Only when I went back to solid rotors did the noise in back stop. Like you say, it's a real headache.

😂😂😂 is what I like about this rotors I love that sound 💯

ET53 You're welcome. Hey, just out of curiosity, what is the thickness of your rear rotors? I am starting to think the issue relates to drilled / slotted rotors which are on the thinner side, since the problem doesn't seems to manifest itself with thicker rotors; it's only those which are more like 1/2 inch thick (such as the rear rotors).

Don’t just buy rationally, you got to really look at the design to know if it’s a good rotor or not. Look for all the weak point of the design structural. The major flaws of this type of rotor is the drill holes all so compact weakening the structural integrity and to add insult, it is a one solid rotor with zero surface for the brake pads to bite on. It’s like a hot piece of steel wobbling all over the place and when the brake pad do bite. That rotor will break.

Front rotors were 100% - top notch

@@ray5961 okay placing my order today 😂 thanks man

Interesting. Yeah, I'm not sure this company does a lot of actual road testing (if it's the same brand). The only solution for me was to switch back to solid rotors.

I have the same brand and same issues

I have same issues with different brand. Did you find a fix?

Russell Scott I think it may be related to the rear rotors being on the thinner side and perhaps setting up some sort of harmonics

@@ray5961 so you haven't tried another brand of slotted and drilled?

Most of their rotors are very nice yeah. I ran their front rotors on my Toyota and they worked great; as you say very good and long lasting. However, the rear ones for this application totally suck and make noise like you've never known. The company clearly didn't test the rear rotors before they started selling them - and worse, when I brought the design defect to their attention, they were pretty much like "whatever, we don't really care". I'm not the only one to have run into this issue with their thin rotors.

You're welcome. Their front rotors work fine. It seems this issue is more common with their thinner rear rotors. I'm currently running their front rotors with no issues, but I had to ditch their rear rotors and go back to another brand. My gripe was their very poor customer service, which just left me holding the bag basically. They refused any sort of refund or assistance.

With my case, it was immediate from when I installed then. I traced it to the rotors themselves (their design; being thin). The front ones were fine, but they are thicker of course. I ended up switching over to solid rotors in the back and that cured the issue as soon as I installed them.

The front kit is actually pretty good. It's just the thinner rear ones that have issues with resonation. A number of people have had the same issues. If you swap back to the factory solid rear rotors then the noise goes away. But I ran their front rotors with no problem for many miles until I sold the car. But yeah... their customer support sucks.

😆😆😆 dude these are to me the best rotors I always use them since 2014 till now days for my Toyota Venza

Joseph Santos the struggle is real!

Hi Richard - I'm not quite sure what you mean by "washboard" effect. Can you elaborate a little bit more on what you are experiencing? It is a sound or feeling back through the pedal or what exactly is occurring and when? Also, could you let me know what pad compound you are running?

yeah, their front rotors are excellent but their thin rear ones suffer from resonation. Any solid rear rotor will solve the issue.

Did r1 ever get back to you

I don't believe so. But I did install them in the direction the arrow showed. Interesting thought though.. I wonder if that would have made any difference. I think probably not, but then again you just never know :)

No idea. All I can tell you is this particular brand's rear / thin rotors are loud due to their design, which I think creates some sort of resonance or harmonics. Their larger / thicker front rotors do not do this. I think it's a function of how thin these particular rotors are in the rear. When I swapped back to solid rotors off amazon, the sound vanished. I had previously swapped pad types/compounds which didn't resolve the noise issue.

@@ray5961 I'll try a pad that is quiet, it's the fronts that are noisy,

@@dufresne71 Are the rotors thin like in my video? For street rotors and compounds, shouldn't make too much noise usually, unless you have something installed incorrectly.

@@ray5961 they were thick and heavier then the ones I replaced, they are installed right,

@@dufresne71 Upload a video maybe so I can see/hear what you are talking about here? I usually run semi-metallic pads. Myself, I almost always use Centric pads or Wilwood. As a rule, brakes shouldn't make too much noise. Even high performance ones... once they have a little heat into them, should basically be very light squeal if any. I've run practically full race brakes on the street and only slight noise when cold typically.

Yeah, I throw the ceramic pads in the trash. Semi-metallic only here. All that ceramic BS is mostly so your wife or gf doesn't complain about noise. Real men appreciate the squeal of high performance pads and rotors lol :)

Ricardo Pounds The front rotors perform fine. It's only the rear rotors and their customer service which are defective.

Ray Nada thanks for the info, but I need the full set and the part of the rear rotors doesn’t bother me as much as the poor customer service! Appreciate the follow up!

R1 has the same sound problem on my car. Stick to solid rotors for street driven cars.

Just wondering if I should cancel my order

They dont have the line just the cross drill and there silver color not black

Stephen Mcgraw A lot depends on the thickness and design I think. Please share your results if you install them!

Ray Nada its been a week and the breaks are awesome what a difference in car

I had already removed the rotors, but yeah I should have done that.

No, everything was installed correctly. When I swapped rotors back and forth - and pads - the noise followed these rotors. All springs and everything were installed correctly in all instances. It's definitely the rotors.

Thanks for letting me know. I just checked it on this end and it sounds okay here. Not great, but acceptable. What are you listening to this particular video on? I'm using just normal speakers on a 27" iMac and it sounds decent. But thank you for letting me know.. I'll double check the audio quality through head phones in a minute here. FOLLOW UP: I listened to the video using ear buds and yeah, I see what you mean. It's not exactly top notch audio. I'm not sure why this particular video has lower quality audio and the volume levels are off so much as compared to my other videos. Either way, thanks again for bringing this to my attention. I'll try to ensure subsequent videos are more clear in the audio department.

J M Brembo is good, so is Wilwood. Most Brakenetic and Powerstop stuff is good as well. Myself, I only run semi-metallic pads generally. Check the braking coefficient of the pad material also. If Brembo came factory, I would stick with them. Brembo is top of the line stuff from Italy and standard equipment on Ferrari, etc. It also has to do with the application. In my specific video, the rear brakes had a problem, but I run this same brand in front and it works great.

No, sorry, but that's incorrect information. It's the rotors definitively. After swapping around different rotors and pads, it's definitely the rotors which are at fault. Check some of the other comments and you'll see other people have had the same issues.

I don't know, I drive pretty fast :)

@@ray5961 lol. Those highlanders are tough as nails vehicles. I know two ppl with over 400000km. Most 4 runner owners would be better in a highlander for fuel mileage and ride.

@@666dynomax Yes, best SUV I've ever owned... I loved it. That thing would cruise at 100 MPH all day long and not even blink.

Mine too

you got that right!

@@ray5961 expensive but they are worth it

Made by same company

Yeah, if read the comments, a number of people have had this same issue. Front ones are okay, but the thin rear ones make a bunch of noise. I had to switch back to stock in the rear and was out the money on these rear ones.

That's easy to say when you don't actually have the jet noise :) I did try to talk to them several times. They basically called me a liar and told me to get lost; that's when I told them keep an eye out on KZfaq for more information. This isn't about playing the dissatisfaction refund card, it's about a company producing a defective product and then not giving a shit.

@@ray5961 : I thought I heard you say in the video that you did not want to talk to them. Hence, my thoughts. Thanks for the clarification! I don't have any interest in the company in any way. Just looking for actual usage of the products. My decision overall: staying away 90% of the time from non-OEM or suspected substandard. Cheap rotors, been there done that. Disappointment sets in early. And never leaves.

@@horacesawyer2487 It's been a while, but as I remember I messaged them via amazon and they basically just sent me a vague reply saying sorry to hear about your problem, we can offer you 10% off another on of our products. So that didn't help me. I ended up having to call them on the phone and I explained the situation on two different occasions (as I was swapping pads and rotors to figure out exactly where the source of this crazy noise was coming from in order to confirm the horrible sound was in fact their rotors and not pad, etc). When I finally bought different rotors and confirmed it was their rotors, I spoke to them again and explained their product is definitely defective and asked them point blank "did you ever actually test this specific product on a vehicle before selling it to the public" they got all defensive; then I told them that despite the amazon window just closing a few days back, I still want to return the product for refund, because it's clearly defective. They more or less told me to get lost and "sorry, we can't help you; wish we could but we cant". The vibe was we don't care and we don't really even believe you, so just go away please. Anyway, don't let my review on their rear rotors turn you off. I have run other after market rotors off amazon with great success. I actually also ran this company's front rotors on the Toyota Highlander with great success and really loved them. I'd totally order them again. It's just what really upset me is that their rear rotors were clearly defective and never should have been sold without some form of testing at their company. Also, I called them not only to get a refund but also to let them know like "hey, you have a product that you are selling to people which is clearly defective" and basically they just didn't even care. If you read the other comments below, other people have had to deal with this same issue and I would wager a bet that the company is still selling this exact product to people. I went through a tremendous hassle swapping pads and rotors on my Toyota due to this; not like I didn't have anything else to do. So the entire situation just really got under my skin. Maybe other model rear rotors from this company work fine, but I can tell you definitively that the rotors featured in this video for the 2015 Toyota Highlander are garbage and that the company doesn't really seem to care. With all that said, I'd still buy their rotors, so long as they are the thicker design and not the thin ones that are more like 10mm thick with the cross drilled holes. Life goes on.