ROG Ally's SD Card Issue - HUGE update from Asus!

  Рет қаралды 12,052

Pete Talks Tech

Pete Talks Tech

Күн бұрын

#asusrogally #asus #sdcard
In this video, we unpack the 7 key elements from the new statement from Asus regarding the SD card issue with the ROG Ally…
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🔗 Links:
Asus’ Statement:
www.asus.com/us/news/vull3pde...
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🙌 Many thanks for all of your amazing support and comments that are so greatly appreciated!
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⏱️⏱️ VIDEO CHAPTERS ⏱️⏱️
0:00 - Intro
0:16 - 1. A "small" number?!
1:17 - 2. An extra 12...
1:48 - 3. Damaged SD cards with receipt
2:03 - 4. Damaged SD cards without receipt
2:17 - 5. Previous RMA's...
2:35 - 6. 90 days...
2:45 - 7. Outside US?
3:19 - Why now?!
5:39 - Bonus treat

Пікірлер: 81
@PeteTalksTech
@PeteTalksTech 3 ай бұрын
What are YOUR thoughts on this new SD card statement from Asus? Are YOU going to be claiming for fried SD cards? 👇
@Neonblakc
@Neonblakc 3 ай бұрын
I’m too paranoid to ship that thing to them and risk loosing my life along the way lol I use the Ally for more than gaming I dock it and use it as a desktop pc also
@eiyuukuroi
@eiyuukuroi 3 ай бұрын
anyone got issues using Sandisk Ultra A1 512gb? or any sandisks in particular? I bought mine Brand new(R8) and my sandisk(also brand new) didnt work. Tho, it works on other things(sd card reader, Android phone, dock).
@Striker-os5ls
@Striker-os5ls 3 ай бұрын
I have mine for 3 weeks without issues but I keep my temperature below 70 degrees
@ryanze26
@ryanze26 3 ай бұрын
yes! my warranty extended for 1 more year in myAsus app.. sd card keep failing (maybe the reader is burned) so i decided to purchase separate 170MBps sd card reader to load my game from sd card instead using internal sd card reader. i'll try to contact asus service center to ask it can repair my sd card reader
@Neeraj_san
@Neeraj_san 3 ай бұрын
Hi all, what is everyone's experience when proceeding with the repair service for the Ally when purchased through curry's either from curry's or asus in the UK? I have heard experiences from the US with devices being returned with extra issues, I have a hardware issue with my left speaker which occasionally cuts out in gaming sessions throughout the day but I am unsure whether to proceed with the repair/RMA service due to the negative feedback. Any comments would be very much appreciated
@ianloveland2726
@ianloveland2726 3 ай бұрын
M8 get refund pc world were a nightmare. Mine had same issues. Demand refund.Wait for new version
@Neeraj_san
@Neeraj_san 3 ай бұрын
Ahh that sucks to hear, ive had mine since July last year, reckon they would still give me a refund? Lol
@ChristiaanSC
@ChristiaanSC 2 ай бұрын
I am in similar situation, unsure if I should send for warranty. My only issue is sdcard reader is busted. Worried what state it will come back in
@conchobar
@conchobar 3 ай бұрын
Bought my Ally on launch day. Never used the SD card, as I started hearing of issues pretty early on. Once the 2280 drives became compatible, it didn't even make sense to use an SD card given they are slower and more expensive than 2280 SSDs of the same capacity.
@Monchistep
@Monchistep 3 ай бұрын
0 issues, got mine since launch use it daily I just avoid 30W at all cost and play a custom 21w with custom fan curves and stay below 75c
@ThroneRoomGaming
@ThroneRoomGaming 3 ай бұрын
I have had no issues. I only added a 2 TB SSD in the past 3 months and haven't used the SD for anything other than media storage since. Prior to that, however, I did use it for game installation and had no issues. I bought my Ally at release.
@fullmetal172
@fullmetal172 3 ай бұрын
Same here, same experience, no issues till date
@dannyvandenberg3077
@dannyvandenberg3077 3 ай бұрын
Which sd did you buy?
@ThroneRoomGaming
@ThroneRoomGaming 3 ай бұрын
@@dannyvandenberg3077 Samsung - EVO Plus 512GB microSDXC UHS-I for my micro SD and the SSD hard drive was Add link S91 2TB 2230 NVMe.
@johnlopez5855
@johnlopez5855 29 күн бұрын
Yea please wich sd card is good im waiting for my rog ally x and i want put a extra 2 tb sd card any recomen… thanks
@Momo14161
@Momo14161 6 күн бұрын
@@johnlopez5855if you got the asus rog ally X you should be fine, they fixed the Sd card issue on the X it is a upgrade do the original so that’s expected
@damiandudycz
@damiandudycz 3 ай бұрын
Mine SDCard reader also died recently, on R9 Ally, after month of usage. Not extensive, usually 1-2 hours a day, at 15W.
@TylerAvakian
@TylerAvakian 3 ай бұрын
I've had 0 issues but I just added a 2 TB 2230 so I wouldnt have to worry about it
@Ecodonn2
@Ecodonn2 3 ай бұрын
My sd card reader worked out of the box granted I got my unit about a month ago so I got one of the updated ones
@jonathanmora8208
@jonathanmora8208 3 ай бұрын
Same I got the Z1 and I have it for 2 months without any problem I use a sandisk sd 250gb for movies comics and emulators .
@cacao1312
@cacao1312 3 ай бұрын
I got the cheaper ally i typically see my temps go between the 80s and 90s and i run the majority of my games off the sd and no failure yet but i did get the r9 model the latest im aware of
@loganconroy5211
@loganconroy5211 3 ай бұрын
I can’t use sandisk sd cards but I can use other brands. Not sure why, probably just going to update the ssd and run it.
@damodaking
@damodaking 3 ай бұрын
Mine stills working and have had it for like a month wish me luck guys
@fireballpaul12
@fireballpaul12 3 ай бұрын
Had my SD card reader repaired and it's gone again
@PeteTalksTech
@PeteTalksTech 3 ай бұрын
Yikes! 😪😪
@spreencer
@spreencer 17 сағат бұрын
I just tried using my SD reader for the first time since buying it back in March... It doesn't work
@eddybudiman7816
@eddybudiman7816 3 ай бұрын
I have one burned SD card by Ally, now I leave the SD card slot always blank
@starkshiva
@starkshiva 3 ай бұрын
same here
@ceaz9838
@ceaz9838 Ай бұрын
How’s this happen? I’m looking into buying one
@eddybudiman7816
@eddybudiman7816 29 күн бұрын
@@ceaz9838 because the SD card slot is very near to the exhose fan. Its okay to buy ROG Ally as long as you dont put an sd card in the slot
@ianloveland2726
@ianloveland2726 3 ай бұрын
Mine went after month eventually left speaker went then a dead pixel on screen which was the final straw refunded.
@jonathanmora8208
@jonathanmora8208 3 ай бұрын
I have the z1 and no problems with the sd card
@stardrago7908
@stardrago7908 3 ай бұрын
Great news -typed from ally
@johnbryantolosa
@johnbryantolosa 3 ай бұрын
after my updates, my SD card now is not workin!!!!
@javideleon-xr1gf
@javideleon-xr1gf 3 ай бұрын
I got the 2 tb so card still work since I got mine in Jan 2023
@iii.0pener
@iii.0pener 3 ай бұрын
My first ally had a fried reader. Took it back got a brand new one. Second time I used the SD card reader it literally made my whole computer crash. While not reading lol. I just never used the reader again and got an external one.
@mikemasci7512
@mikemasci7512 17 күн бұрын
my sd card slot is completely fried an sd card usb reader did the trick for a while but that broke as well
@PeteTalksTech
@PeteTalksTech 17 күн бұрын
😪😪😪
@jonesymeow9487
@jonesymeow9487 2 ай бұрын
I haven't even used my SD card reader on my Ally. I updated the ssd and called it a day. Asus reimbursing broken SD cards isn't them going above and beyond. They're dodging legal issues over their product breaking components. You're giving too much credit there.
@gato-weon
@gato-weon 3 ай бұрын
My ssd just broke 8 moths later but Asus replace the moderboard and refound the broken ssd card so they pay me 150€ that cost the ssd the card sandisk 1Tb ultra the back one, so I’m happy with that 🙌🏼
@PeteTalksTech
@PeteTalksTech 3 ай бұрын
Wow, ace Gato! 🙌
@tiuksferve
@tiuksferve 2 ай бұрын
I had one fried on 10watts just copying files to it. I just do not use it. I have a Sharge Disk unit with 1TB M2 that works amazing... so, I do not use SD cards on it at all.
@Droideka666
@Droideka666 3 ай бұрын
I have had no problems whatsoever with my sd card reader for the last 6 months! I did have one issue at the start that it stopped working and i didn't use it again but other than that no headaches at all!!!😅
@ChristiaanSC
@ChristiaanSC 2 ай бұрын
Lol, mine worked till the day I used turbo. Since then it breaks any sdcard I insert.
@sterling68
@sterling68 3 ай бұрын
I had a Sandisk Extreme card for roughly 8m still sealed as I was too scared to put it in after all the media attention this issue got. I then finally decided to give it a go thinking what's the worst that can happen now after a few bios updates and adjustments to fan Curves perhaps Asus have stopped it happening. This was a huge mistake as within my first night of gaming from the card just running emulation so thermals were low, the card burnt out and stopped reading all together. Luckily Amazon allowed me to send the card back for a refund even though I was well over the return period. I've continued to use my Ally as normal because I honestly can't be bothered with the long process of sending it for RMA in the UK especially if it doesn't fully address the issue. Don't think I'll consider the Ally 2 as much as I love the device.
@PeteTalksTech
@PeteTalksTech 3 ай бұрын
Thanks for sharing Sterling, I'm like you in that I haven't sent mine in for RMA due to making content for this channel and also can't be bothered like you say with the potentially long process that may not stop it from happening again in the future...
@sterling68
@sterling68 3 ай бұрын
@PeteTalksTech nice to know you're in the same boat. It's very frustrating not having access to SD cards, but in the future, i might just consider changing the internal drive on this over buying a completely new device as its more than powerful enough for the games I play. I was tempted to send for RMA to break again and request a consumer law refund with my retailer though p
@christofelmauri4386
@christofelmauri4386 2 ай бұрын
Hey guys , just wondering when did you buy your rog ally ? Whats the R version of your ally ? Mine is R8 and i just got it for about a month now . I do have 2TB ssd installed but now its full . So i’m considering using my Micro SD card “Sandisk Gameplay” Your respond will be much appreciated
@JuanTorres-nx1cd
@JuanTorres-nx1cd Ай бұрын
I have never had any problems with my SD card reader maby because when i first bought it, i noticed that my sd card was extremely hot, so I adjusted the fan curve so that the left fan runs faster on lower and medium temperatures. Maby thats why its been nearly a year now that mine havent fried.
@PeteTalksTech
@PeteTalksTech Ай бұрын
Very smart move Juan! 🙌
@snakeyman5560
@snakeyman5560 2 ай бұрын
What if im from Canada?
@AG-bp3ll
@AG-bp3ll 3 ай бұрын
My SD card reader is still working fine, but I only use it for emulators so may not be stressing it that hard.
@pedroconceicao4528
@pedroconceicao4528 3 ай бұрын
Didnt use an micro sd card yet
@Starbreakor
@Starbreakor 3 ай бұрын
Mines has issues
@bobfish8818
@bobfish8818 3 ай бұрын
my sd card reader had issues days after purchase
@johnlopez5855
@johnlopez5855 29 күн бұрын
Rog ally X?
@TheDarkstar826
@TheDarkstar826 27 күн бұрын
I have three ally. They all failed. Asus rep said is unfixable base on the design of the motherboard. Get ready to RMA ALL THE TIME. They have to change the motherboard and front plate to get the sd card reader to work perfectly.
@domenicocapasso1835
@domenicocapasso1835 Ай бұрын
Sarebbe bello con un supplemento certamente,mandare indietro rog ally per prendere rog ally x.Per il problema SD,di cui anche io ho riscontrato.
@Dev_skoll
@Dev_skoll 2 ай бұрын
Had mine RMA'd then it broke 8 months later again
@MarcusFHurt
@MarcusFHurt 2 ай бұрын
Mine fried after a month and had to RMA to get fixed. That lasted about 3 months and now it's broken again. Looking at the Go now :(
@PeteTalksTech
@PeteTalksTech 2 ай бұрын
😪😪😪
@rdzreborn2k7kt
@rdzreborn2k7kt 2 ай бұрын
I just got my rog Ally. I haven't got an SD card port yet
@PeteTalksTech
@PeteTalksTech 2 ай бұрын
Congrats on your new Ally born! 🎊🎉
@rdzreborn2k7kt
@rdzreborn2k7kt 2 ай бұрын
@@PeteTalksTech thanks
@Neonblakc
@Neonblakc 3 ай бұрын
I upgraded my internal memory but after a month or so I tried putting an SD card in and not only did it not work, it made my ally act crazy and lock up
@Digikidthevoiceofreason
@Digikidthevoiceofreason 3 ай бұрын
No. You upgraded the internal STORAGE. Not memory.
@Neonblakc
@Neonblakc 3 ай бұрын
@@Digikidthevoiceofreason that lol
@johnhodsdon3648
@johnhodsdon3648 3 ай бұрын
I got fixed about 4 months ago I only use on 15 setting and not getting rog 2 i wait for Xbox handheld
@cybershellrev7083
@cybershellrev7083 3 ай бұрын
I gave up on Asus. They didn't even recall the devices from Best Buy in 2024 so I got a bad device... Considering they added the XG port just to sell us an overpriced mobile GPU speaks volumes about the kind of service we're getting. I'm avoiding ASUS all together, very poor quality control.
@prydepythons
@prydepythons 3 ай бұрын
I still haven't had any issues with mine. I think most returns were perfect working condition machines but the negative press at the beginning scared people. Plus lots of people returned them because they weren't knowledgeable with windows
@cybershellrev7083
@cybershellrev7083 3 ай бұрын
@@prydepythons - Nah, I'm a techie. I didn't believe the negative press either until I bought one myself a month ago. I checked command prompt for disks, tried multiple SDcards, none were found. It's an issue with the chip on the mother board that overheats on turbo mode. You might've gotten a newer unit or don't use turbo mode.
@prydepythons
@prydepythons 3 ай бұрын
@@cybershellrev7083 I did get mine on release day. I've accidentally left it running in a zipped case twice since then where it overheated to to point where my screen blacked out with ink blobs but it still works fine with zero issues, knock on wood
@Demonhead1
@Demonhead1 3 ай бұрын
​@@prydepythons the bad press is waranted. It did fried my 1tb sd card
@cppctek
@cppctek 3 ай бұрын
My reader still works from day one launch day. I also hate sd cards. They’ve never been reliable. I’ve had data loss and corruption for many years ever since sd cards came out. They suck. The transfer speeds aren’t fast like I went and the prices aren’t the best for anything 1tb or larger. It’s more cost effective to get a 2tb nvme and enjoy
@gloryholdofficial
@gloryholdofficial 3 ай бұрын
Yea for games it’s no biggie cloud saves keep the saves and if the game download gets fried swap the card and redownload I have 500 down and up takes 5 minutes and sd card swaps are so easy compared to internal storage but I got 2tb in mine now cause my sd slot died a month after launch
@radoslawboklak
@radoslawboklak 3 ай бұрын
Asus is on a good way to be out of bussines.
@crea754
@crea754 3 ай бұрын
Asus rog ally 💪💪💪🚀👍
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