The reality is that without budget airlines, less well off people would be able to fly and go on vacation less. There's nothing wrong with a cheap, no-frills airline and if you don't like them, don't fly them - that's how competition works.

The reality is that unlike a lot of bs fares on other airlines, Ryanair's base fare is actually cheap. Once I've added the extras I want, it's still cheap. It's not like when I fly at home, and a super-ultra-basic on Westjet gets basically the same thing as Ryanair, but costs several hundred dollars for each leg, paying maybe $80 less than the flex fare.

I've used ryanair a lot, and don't have a problem with it. Everybody knows what it's like, but we still use it because it's really cheap. It's a miracle that they can do a flight for £30, so what do you expect?

Obviously there are downsides to Ryanair, but personally it’s allowed me to travel much more than I would’ve been able to otherwise. I just don’t buy any of the crap on board and I’m fine being a little uncomfortable if it means I save money

Ryanair had the best bounce back from covid of all the airlines. They fixed their schedules, kept the prices really affordable and made sure that flights are ALWAYS on time (or even before). Well, unless some entitled a** wants to prove the crew that their precious luggage that was tagged for the cargo bay will most definitely fit in the overhead locker. European tourism industry has so much to be grateful for to Ryanair.

I just want to add three things. 1. Literally every European budget airline has copied big parts of their business model (letting you pay for everything etc.). So, the service from ryanair is similar to all other cheap airlines. 2. Ryanair has less delays then other airlines, which is a really important of the service for me. 3. These guys always fly. For example there was a big airport strike in Germany. Every airline but ryanair canceled their flights. Ryanair redirected them to other airports.

Oh they're just in Europe. Ok now i get why ppl pick it. Short flights you dont need water, or super comfy seats, or multiple bathrooms. Their average flight is 981km is which says about 2 hours. I'd take a no frills flight for a significant savings. I can drive 981km and still be in my same province let alone country.

1:53 except they're not free. They're included in the price of your ticket, but paying check-in staff and paying for a booth at the check-in all costs money. You're paying for them with your higher ticket price, it's wrong to consider them 'free'.

If you want great customer experience, you pay the extra for something extra. Ryanair is cutthroat cheap because it allows them to sell more. People acting like they don't care about their customers are wrong. They care that you pay as little as possible to fly. The whole standing and using the bathroom things are taken out of context. The CEO explained that standing would literally cost a dollar, and being able to fly around Europe for just a dollar is a steal. The bathroom thing was just trying to get space for more people, and more dollars. If the airline gets more dollars, they almost always pass that onto customers. Ryanair has done an extremely good job of always keeping their prices as low as possible. That's their goal. You don't go to the dollar store and complain about quality. You pay low, you get low.

6:08 airmalta is the national airline of malta (island EU country), not be confused with malta air, a ryanair subsidary. It is at the top of the wikipedia page for malta air

Okay, this is actually kinda reasonable. You're buying a cheaper ticket, you're going to get less luxury. But also, some of the things RyanAir is doing with how they map out flights is really smart

Wait, I don’t understand the credit roll bit. All I could get is “cream pie is delicious “

Why is it surprising to pay for bottled water? -

Some nice fan service at the end

If you pay McDonalds prices, dont expect steakhouse quality. Buying a ticket on a ULCC gets you a seat and a seatbelt, that's it. If you are OK with that, Ryanair operates relatively on time and new planes.

I generally don't mind low-cost carriers, but I will never use Ryanair if I have an alternative.

at least he is honest and not trying to hide stuff under corporate bluff

Never been to this channel, but not mad about watching the whole video! Host did an amazing job!

for all the people going that this service is unacceptable, what actually is unacceptable is working class people not being able to afford to see their loved ones.

I remember in the nineties when Aer Lingus used to charge hundreds of Irish pounds for a flight from Cork to London. Ryanair stopped the rort that was European National Airlines

I think the main issue I got (my parents) with ryanair was them cancelling the plane without notice and then you are stuck with almost no option to your destination or back home. I'm not sure why but I don't like that.

I fly the U.S. version of RyanAir (Frontier-which I call the air taxi) to western U.S. locations from Denver. Because I fly solo, take only a backpack & am in good condition, I don’t mind the padded rocks they call seats or boarding last-I recently got silver status which allows me to choose my seat at no additional charge at check in (which has promoted me from the last seat without a window to the first row of standard seats-a nice perk) but I still board at the end of the line because I don’t want to sit longer than necessary. Since I generally pay very low fares, there’s not enough to cover expenses with my ticket. However, if I knew that my ticket price would ensure that the employees were compensated well and treated well, in addition to some decent (not exceptional) customer service, I’d be willing to spend a little more. But that’s not the option I have & probably never will in this seat-as-commodity industry.

I have no problem with their business model at all. It allows people to choose if they want to just pay to get to a location without amenities. The main issue I have is when, in the search for ultra low prices, they overwork their staff. That's not only bad for the workers, but it can lead to safety issues for passengers. You don't want technicians to do their checks in a rush. My other concern is not really their fault per se. I love airplanes, but as they become so cheap that people start using them more than trains and other alternatives with lower emissions, it's not good for the planet. But that's more on governments to price carbon emissions accordingly and/or create incentives for better alternatives.

European citizen here… I feel like this video was made by someone from the US… if you understand what I mean😅. This video makes Ryanair look like a crazy company which doesn’t care about the passengers at all. They only talk about how crazy, bad and awful Ryanair is but believe me most people are just fine with Ryanair just like me. Let’s start with let’s say the extra charges for phone calls with the call center. Ryanair is not the only one because Wizz Air is also doing that and from what I know it only applies if you are talking for a certain amount of time or if you’re in a non European country. And paying extra for food on the flight is not that bad. Thanks to Ryanair’s business model people (not only the rich ones) can meet their family or explore Europe. Ryanair gives a good price and moves you from A to B. From about 20 flights I had with Ryanair only 4 where delayed due to weather conditions, cabin crew was friendly and the plane was in a normal condition. Moreover most flights are around 1,5-2 hours long. Believe me you will survive a flight like that. P:S maybe I did miss the point of the video but personally it felt like a speculative video and not an actual informative one.

Ryanair is more like a flying bus than an airplane.

This reminds me of cheap as dirt cell phone plans, as low $5 a month. The trick is almost no customer service, terrible service, and being nickel and dimes for using over 500mb data or 1 hour of calls in a month. $15 for a trip across europe is insanely low, but those fees and lack of customer service make up for it. Cheap is not necessarily bad, but cutthroat cheap is awful.

I've never used it before. I will hardly ever use it. But it puts pressure on the other airlines and keeps prices low.

I don't understand how the can even afford fuel for such a flight. Surely the fuel cost alone is more than 15 euro per passenger.

Image at 6:15 is incorrect, this is a plane that belongs to now Air Malta KM. Not Ryanair's Malta Air

Great that their tickets are affordable, but they should treat their employees better. Millions in bonus for bossman, but subpar benefits for employees does not sit right.

I flew Ryan Air from Glasgow to Dublin on my last trip to Europe. $27 tickets were a great price. It wasn't a bad flight. wasn't great, but definitely not bad. No frills, but I got to my destination safely.

What's next? Coin or credit card operated restroom door locks with timers, charging for time spent, water used and number of toilet flushes?

Not having more cheap options is not customer loyalty.

Wow, I'm never flying this airline. Though the effort for cost cuts is impressive

US airlines could copy 2 other things than just the crappy service: Ryanair is pretty much always in time, and prices are actually cheap, if you get all the extras you fly very comfortably and it’s still super cheap

The pilot must also clean the plane?😂

9:35 👀Delicious? cream pies

Ryanair flies a lot of routes that, while not exclusive, are close to exclusive. I never wanted to fly Ryanair but found that they were the only ones flying the route I needed that day.

I still don't really get why everyone thinks Ryanair is bad?? I'm Polish and I was on plane 16 times in my life (which I think is a lot, most of my friends have been twice at most) and most of these times it was Ryanair (I took Wizz like 4 times too but tbh I don't remember it being really different). Maybe I just took it for granted airport experience, but I never thought it was bad??? Sure, you have to be there a few hours earlier to go through all the checkups but that's understandable so you won't slow down the whole flight. The space you get on the plane is around the same as you have on a train. You have to pay for water and other food but the same goes for a train. Maybe it's not a first class experience but it's just travel, you can put up with it for 2 hours. And toiletes were always free.

Ryanair only does Europe. The vast majority of flights in Europe are less than 2 hours, so it's basically just like catching a bus for most flights. Why pay extra? And any extras that you do need you pay as you go, you only pay for what you actually use, there's no hidden costs bundled into your ticket.

To be honest I fly because they practically have 80% destinations at my airport and I don't have a choice, I would gladly pay more as I hate rayanir and they wrongly cancelled my ticket which took 3 hours of arguing at the live chat. It was resolved but it ruined this day and caused tons of stress.

I'll never fly ryanair. Flights might be cheap but i couldn't think of a worse, more stressful way to kick off your holiday

6:08 it’s not Air Malta, but Malta Air. Although it may sound stupid, they are 2 completely different airlines (even tho the former doesn’t exist anymore)

The man’s job is to make money, he’s doing that very very well.

customers are definitely never right, anybody who has worked in customer service can attest to this also it’s, ‘the customer is always right in matters of taste’

As much as people want to hate it, they can't deny the value proposition that Ryanair offers.

I am wondering if Morning Brew can provide sources to the claims they use in their videos such as being charged for using the call centre.

you did her dirty by making her say creampie is delicious.🤣

BRO IF YOU BUY THE CHEAPEST AIRPLANE SEAT ON THE MARKET DON'T GO AROUND AND COMPLAIN ABOUT IT!

Want to take a step on the plane? That'll be extra

Ryan Air is the best example of "You get what you pay for!" You don't pay, you don't get it. I guess that is why they are cheap in more than one way.

As an Irish person, thank you for this very well researched video. However, I would say it is not entirely accurate to say that Michael O'Leary is "hated" by the general public. He has been responsible for allowing many people here to travel off this island for holidays affordably, and a five minute look at the comment section on interviews he conducts shows he is largely respected as a shrewd business person. He is, rightly or wrongly, certainly more popular than the median politician here! :D

5:25 3 hours in the queue??? Why would customers want this? Are they that broke?

Now I know all their planes are Boeing I'll probably never fly with them again.

Ryanair has the best Social Media team. Especially Twitter and TikTok 😂

If I can pay $20 to go to another city, I’d stand for 2 hours. I’ve done worse on the subway.

He's already wealthy, and he deserves every single penny. The company he built is impressively profitable, in an industry where no one makes money. If you ask me they should give him a Billion.

Ryanair is a cargo airline, they haul self loading cargo.

0:59 is not a ryanair group aircraft, they don't have airbus aircraft that look like that.

maybe later on he will suggest that only 1 pilot needed for each plane with that co-pilot seat converted to be a passanger seat. Then there is no need for stewardess. Cost cutting to the max

People complain about the service but hey you got to your destination alive and saved an absurd sum of money. No one's forcing these people to go RyanAir when there's an airline for basically every airport in the world

The reality is after having been in a relationship with an aircraft maintenance engineer, her father who’s a licensed aircraft maintenance engineer ( a guy who signs off planes for maintenance having been done safely ) I can only say I will NEVER EVER fly a budget airline….there is a reason why they are so cheap. I value my life and as a man I don’t want to have kittens when I’m flying!💁‍♂️🐈

I love ryanair they are doing the unthinkable | Carry your own bottle for 1 hour of flight

Ryanair isnt that extreme. They spread rumours like standing up themselves as free advertising. Its a reliable, cheap bus that flies. It has the same safety regulations as every other EU airline.

An important note is that Ryanair is covered by EU law which is highly protective of consumers. Even if you know Ryanair is going to try to squeeze money out of you, you know you've got solid consumer protection and it won't be "too bad". So it's easier to trust them.

That’s brilliant!

How much is 1st class?

Ambitious deal based on stock and company performance no one believed in but is going to work out for everyone? Sounds like something we should fight in court now that the shareholders have gotten all the benefits but don't like paying... Or does that only work in the US?

Number of people being forced to work for RyanAir: ZERO

I love Ryanair to be honest, it is exactly how I'd run an airline or any business. Im the sort of person who wouldnt use all these extras so if i am paying for something im not going to use or get then its inherently unfair and annoying. Ryanair are amazing, if i want to bring an extra bag then i will apy for it, 9 times out of 10 I can manage a wrekend or a week trip away on one small bag as i pack my things tightly and just take things that i absokutely will need. If it wasnt for ryanair I would not have traveled as much as I have, I have the moat respect foe them over the overpriced scammy companies such as British Airways etc

Ryanair is the best European budget airline hand down every flight with easy jet was a disaster

I don’t like Ryanair but it costs much less money and is quicker door to door to visit my parents near Manchester from my new home in The Czech Republic than it did to get a train from London (about 3 times the price and two hours longer door to door)

Cutting down on lavatories in exchange for more seats? May be this is scant comfort if passengers snag insanely cheap ryan air flights.

How a 10minute video can spend only like 10seconds on Ryanairs most important cost-cutting strategy, underpaying workers, fore example through having them be employees of the mentioned maltese or polish subsidiaries, is staggering to me

At what point does profit become obsene before being fair to your workforce, after all no staff no bussiness no profit.

I can see how it all works and it makes sense. Trusting Boeing scares the sh_t out of me!

I flew spirit once and it was the first and only time. As a passenger, my comfort and time are more valuable. This is why I fly Delta whenever I can, it all depends on the length of the flight and how much stuff you're taking with you, but overall if you need to pay for bags, in my experience it is the same as paying for a more expensive option. Seeing that you can get a $30 flight, it might be worth the hassle, it would not be my first option.

!! 5:48 does not fly to Belarus !! Error

i was wondering where the food insider girls go they started their own channel

Crazy company but people buy the ticket 😂

Ryan = Electronic Arts (EA)

Baths in planes, whatever next?

They are in the EU so the irish social welfare is transferable to all other EU countries. Ireland follows EU law and therefore is not so different. In fact michael oleary bought all houses for ryanair staff as cost of living is so high in ireland

the planes are most likely uncomfortable and shitty but if i were single and could fly from Miami to Vegas for 35$ i would. cheap. easy. like a bus

@foilarmsandhog made it here

Ryanair is perfectly fine, they're cheap and you know what you're getting when you pay those rates. No surprises, no shock fees. It's not like American budget airlines where they try to nickel and dime you. I've got no problem with them, you get what you pay for, nothing more nothing less.

Name of the host?

American’s trying to talk about a European airline is never a good plan

So fine 😮

south west is not a low cost carrier,,,,

Ryanair is absolutely shit. But it's also ridiculously cheap and often the only option between smaller cities. So between that and connecting 'premium' flights of five times the prices and trains of twice the prices and five times the duration, it's an easy choice.

Lol this man gets only 0,2% bonus for actual work compared to the grifter Musk.

What i see is that income and wealth inequality has gotten to such a point where even the worst service can thrive as they are the only option. If more people had money to spend they would opt for better service but they don't and so have to put up with all the mistreatment. The costlier services gets better because the rich have more money and the cheaper option gets worse and more expensive because the rich demand a return on their investment.

Happy Friday cutie !

This is so deceptive. It’s cheaper than others. If you want a better experience pay more and go w another airline. Jeez. If there was no option sure. But there are so many airlines. Cutting off the standing clip where you did makes your news as bad as legacy. Can’t watch another vid from ya cause I can’t trust your reporting.

🤑

Why would anyone fly on a budget airline? That is like going to a budget brain surgeon.

Of course they don't, thank God for Ryanair, he created the most successful airline in the world

Not hated according to the europeans I have met -- they love it. Unsubbed for clickbait.

The word “revolutionize” has lost all meaning