This job was TOUGH! Alienware 17 R5 Repair and Upgrade (3 Days of Pain)

Рет қаралды 121,495

9 күн бұрын

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When an Alienware laptop walks into my store, I know my day is about to be ruined. But I wouldn't be in this industry if I didn't enjoy suffering, and boy was this one torture. From a destroyed WiFi card and broken keyboard, to spending 4 hours measuring, cutting, and replacing thermal pads, this job was definitely not worth what I charged.
Thankfully I have all of you amazing subscribers that watch my videos so I can offer repairs like this at a discount for people that deserve them.
But about other shops? Taking on repairs like these will put you out of business in no time, especially now.
Thanks for watching!

Пікірлер: 968

@SalemTechsperts 8 күн бұрын

Only real ones make it to the end of the video.

@etudiantfrancais9654 8 күн бұрын

real

@Subspace.T.Tripmine 8 күн бұрын

🆒

@LightYagami-ti2bg 8 күн бұрын

Alright the greatest technician that ever lived 😊

@RuchirVats 8 күн бұрын

sure

@Arachnoid_of_the_underverse 8 күн бұрын

My Raccoon fingers are still a viable option and a reminder Aliens dont like being probed.

@hooting-ton5215 8 күн бұрын

I won't lie, I miss when laptops where thicker and more sturdy

@SalemTechsperts 8 күн бұрын

Same dude

@McDucker 8 күн бұрын

"The larger the mass, The larger the attraction" - A Guy Who Likes Big-

@minecrafter4296 8 күн бұрын

You mean THICCer ?

@dspeplayer8735 8 күн бұрын

Damn that laptop be thicc asf

@daflipbizkit 8 күн бұрын

That’s what she sa…what a minute.

@ShubhayooBanerjee 8 күн бұрын

"....they're built to withstand more physical abuse than my liver on a day that ends in Y"💀 We saw what you did there Mr. Slick

@McDucker 8 күн бұрын

Mr Slim Shady

@ed1659 8 күн бұрын

Lupe took the first part to heart

@TheShinyShrimp 8 күн бұрын

guss who has hugs

@m598lmr 8 күн бұрын

"The Greatest Liver Had Ever Lived".

@lukmanalih668 8 күн бұрын

Slim Fingers Shady

@ReplicantDeviancy 8 күн бұрын

Your videos got me brave enough to repair my old Alienware M17 R2 laptop. It wasn't my everyday for years now, and I figured that if I can repair actual commercial aircraft on the daily, it would be really sad if I couldn't replace a battery and top lid/screen on a 2019 dinosaur. Maybe someday I'll get up the courage to do some repasting.

@Unpar_Guki 8 күн бұрын

Remove the battery and watch those ribbon cables!

@daflipbizkit 8 күн бұрын

I hope you work for Airbus. Eyyyyy

@davitdavid7165 8 күн бұрын

I also have a 2019 laptop and repasting ain't bad. Maybe watcha tutorial or 2 and you will be fine

@hi_tech_reptiles 8 күн бұрын

If you replaced a screen/lid you can re paste. It's easier most of the time, with some exception maybe. Also, 2019 is a dinosaur now?! Gah! Lol

@Shaun_Tait 7 күн бұрын

Awvee ... little bro and the M17 ... I almost chose it, but wanted bigger, and was not disappointed

@CJfromLFP72 8 күн бұрын

You know it’s gonna be a good day when “THE GREATEST TECHNICIAN THATS EVER LIVED uploads, THE GREATEST LONG FORMAT VIDEO THATS EVER LIVED.🎉

@javoc2967 8 күн бұрын

Love the longer videos, it really makes you appreciate the hard work repair shops go through to satisfy costumers and show off their skills that not many can replicate. You really are THE GREATEST TECHNICIAN THAT’S EVER LIVED

@ChaosSinfulRose 8 күн бұрын

"I wanna take this moment to break the 4th wall. 3rd wall? How many walls are there?" Lupe: "Chris Jericho." Absolutely priceless for me.

@CrustaceousB 8 күн бұрын

I can tell y'all have fun with these videos. LOL that hat change when you said we don't speak of last time was so out of pocket😂

@SalemTechsperts 8 күн бұрын

I had to activate my Jedi

@aznp33nRocket 3 күн бұрын

Im a tiny little asian man who also has raccoon hands. Ive finally got into repairing laptops on the side. Mainly built desktops for friends and some customers. Holy hell, laptops are a whole different beast. I dont even attempt anything apple yet, and probably never will. I've wat hed all your videos and love the humor and commentary. Stay being the greatest technician thats ever lived!

@Theglobglab 8 күн бұрын

I love people like him just out of humanity they help even tho the owner said don't worry about the wifi ,and also thought u won't just leave it

@EpicBunty 6 күн бұрын

It's the ocd bug. The completionist and perfectionist in us.

@tonyolm 7 күн бұрын

The best part of this video was 10:30 minutes in. People have no clue the patience and time it takes working on some of this equipment. How easily it is to accidentally bust cable connector. I'm very good at what I do but still get anxiety after 42 years doing repairs on equipment like this. Right off the bat you know this are time consuming and need to charge correctly.

@tonyolm 7 күн бұрын

I was going to ask this question on your contact form but see it's for paid services only. Making these videos are time consuming to say the least. For all the time invested has it been worth it?

@aidenradu-fw9lk 7 күн бұрын

Lupe took such good care of the laptop while delivering it, 10/10 postman. And 10/10 The Greatest Technician That's Ever Lived for repairing it

@Farazfn_exe 8 күн бұрын

that ad transition was smooth ngl

@SalemTechsperts 8 күн бұрын

🫡

@irvinmuziwenkosi 8 күн бұрын

😂The best

@reubenalexander3607 8 күн бұрын

Working on these types of machines requires a level of patience capable of waiting out the heat death of the universe. Having the beast boot up after the arduous work... 1000% pure dopamine! Hope your muscles and Lupe's hands recover soon!

@Ulgrid 8 күн бұрын

As a fellow A17 R5 user who worked on the laptop myself, can say that you get used to hustle with time. Had to basically ditch it because paying 100$ keyboard and 150$ chinese battery clone were a little too much(and because I bought a PC). And I can't imagine how hard it is to sustain a buisness like this

@SalemTechsperts 8 күн бұрын

There's a reason every computer repair shop is closing its doors

@chains84 3 күн бұрын

@@SalemTechsperts i pray it doesn't come to that. How else are we gonna get our dose of the greatest technician that's ever lived?

@SalemTechsperts 3 күн бұрын

@@chains84 If it weren't for you guys I would've already

@MrGamelover23 Күн бұрын

@@SalemTechspertsWait, seriously? This KZfaq channel is the only reason you still have your laptop repair shop open? We need legislation before every repair shop closes its doors. Or the framework laptop to get more popular, whichever happens first. Personally, I'm looking forward to getting myself a 16 inch one in a couple of years when I can finally save up enough money and they've ironed out all the kinks. After seeing what happened with their first generation 13 inch Framework, I knew there would be issues with their first 16 inch one.

@cerealstring71 8 күн бұрын

6:17 bro was so traumatized by “last time” his hat changed for that specific clip lmao

@ManBearGote 8 күн бұрын

This video is underrated.. Amazing.. I own one of these are it is still my daily driver.. And I had to do the same fan repair on it.. It was a nightmare. I ended making a similar mistake with the WiFi attenae.. But I destroyed the cables themselves and not the card.. So it was a simpler replacement.. But I did end up going to a repair shop and getting it done.. Overall, thank god newer laptops aren't as bad these days with these kinds of repairs, but there needs to be more right to repair in serious.. Genuine parts needs to be accessible the same way companies commit to phone updates on software.. It should be anywhere from 5 to 10 years of guarantee parts.. Otherwise it's jus more e-waste and head hurting hunting for after market crappy parts, u never know if they are gonna work.. So much time and money lost.. Keep up the great work and loved that "4th" wall break u did there.

@ByGamess9208 8 күн бұрын

I love the long video content, It doesn't feel very heavy and it's entertaining, and what you say is true, the right to repair is something that must be fought for, consequences such as high labor costs or the closure of repair shops should not be normalized. I hope to see more videos like this in the channel, i loved it!

@ClydeeBoii 5 күн бұрын

I've torn apart my old 15 r3 around 10 times already to repaste, change wifi card, change the battery, cmos and replaced the 60hz screen to a 120hz one. Never knew it was a horror to other technicians as well. The amount of screws is just insane.

@SalemTechsperts 2 күн бұрын

But the fact you could do all those upgrades makes it all worth while tbh

@Namdc. 8 күн бұрын

The greatest technician that’s ever lived

@Momi_V 8 күн бұрын

14:33 iirc. Windows only loads some drivers, depending on the hardware configuration it was installed/last booted on. Usually fine, but when the storage driver drastically changes (SATA vs. NVMe vs. VirtIO for example) it often causes problems. It's a common issue in VMs where even if the necessary drivers are installed switching out the virtual controller type can cause these sorts of problems.

@SalemTechsperts 8 күн бұрын

This is exactly it. It was loading RAID I believe before correcting itself in safe mode

@martinmartinpl 7 күн бұрын

To add to this, Dells (at least Latitudes) like to switch from AHCI to RAID mode randomly, without anybody asking. Especially when you switch the drives.

@mikemariano4012 8 күн бұрын

"mother's balls" I felt that in my soul.

@SalemTechsperts 8 күн бұрын

That came straight from my heart ❤️

@ohmleth 8 күн бұрын

The greatest tank commander that's ever lived

@chickennugget-agentfuture 6 күн бұрын

*crying in pain after breaking both hands* "He's fine" doesn't look like it but the greatest technician that's ever lived never lies

@Tabuffe 8 күн бұрын

My 14 year old Alienware M17x R1 sheds a tear for such beautiful work

@TsukiShimizu 8 күн бұрын

I love to see full length videos from you! They are a blast to watch and just shows that you're THE GREATEST TECHNICIAN THAT'S EVER LIVED. Also heck yeah for the Right to Repair shoutout.

@SalemTechsperts 7 күн бұрын

Thank you!

@blackrider-4 5 күн бұрын

I just forgot your yt channel name and i typed "the greatest technician that ever lived" and as i thought yt quickly recognized and hit back to bro... You literally branded your line of greatest technician bro....

@ap2831381 8 күн бұрын

I understand now why you can’t edit alienware video in one minute. It take 3 minutes to lift and 11 minutes to find and rants all about sacred replacements parts.

@SalemTechsperts 8 күн бұрын

Hahahah

@tawhid8125 7 күн бұрын

3:56 bros getting a bit too naughty

@guecz4 8 күн бұрын

Breaking the 4th wall... That's deadpool disguised as the greatest technician that has ever lived.

@DakotaHoll 4 күн бұрын

Really liked your more serious section of the video. I was actively engaged and listening instead of just letting the brain rot take over and drooling with my eyes crossed while mouth breathing.

@imfakeris1 8 күн бұрын

6:07 THE GREATEST TECHNICIAN THAT'S EVER LIVED.

@hamzabro2667 8 күн бұрын

Who else said "The Greatest Technician That's Ever Lived" at this(6:03) moment?:)

@Eurotruck456 8 күн бұрын

That Alienware Spaceship Crashed On The Earth For a Repair By The Greatest Technician That Ever Lived🗿

@genesect664422 7 күн бұрын

Love the videos. Working in a repair shop myself, it's nice to see and hear the insights that you give on repairs like this. Alienware's always make everyone in our shop scared because of the absolute mess they can be depending on what's wrong, so it's nice to see someone else feeling that same pain. The long form videos too are a nice addition to the brain rot that normally gets posted (meant that respectfully of course, smooth brain likes rot)

@Shadowtrot 7 күн бұрын

I appreciate the 4th-wall-break there. I've been rocking an AW 17 R4 since ~2016 and it's a solid machine (if you can forgive the price tag). I've disassembled pretty much every part of it completely (except for the screen) and as much as it's a PITA to get to some of the deeper parts, it's been a joy to work on and a survived daily 16+ hour uptimes and daily trips to school/work the past 8 years. I can see how someone that's just tearing into one can break things but compared to the likes of my old HP Pavilion dv7 (where the screen screw-mounts break off the case any time you try to service it to remove dust from it's pathetic fan), it's not hard to avoid breaking cables if you have 5 extra seconds to give it a lighter touch, a pair of functioning eyes, and a braincell left un-rotten (obviously no challenge for THE GREATEST TECHNICIAN THAT'S EVER LIVED). Parts are definitely ass to get a hold of though, and my current (second replacement) battery shows clear signs of multiple sticker layers applied to hide its real origin and capacity. Time will tell how long my ebay fan replacements will last. R2R WHEN.

@Truckngirl 8 күн бұрын

Lupe drives a Vanagon! Cute! And you know if you write FRAGILE on a package, it's guaranteed to be mishandled. Better you write Treat Brutally!

@zetaman3857 8 күн бұрын

Surprised the car didn’t break when backing up on the alienware. Great video

@SalemTechsperts 8 күн бұрын

Hah!

@northwestrepair 2 күн бұрын

"I like money" killed me 💀

@SalemTechsperts 2 күн бұрын

Please don’t die, the world needs your GPU repair skills!

@icyknightmare4592 2 күн бұрын

10:26 I've done this about a dozen times with my gaming laptops over the years, mostly ASUS. A lot of hours and a lot of headaches, but I learned a hell of a lot doing it. Hardest one I've ever worked on was a ASUS ROG Zephyrus S 15.6. Took it apart 5 times trying to fix thermal issues until I finally realized the problem was that the thermal design was just crap and it would never get enough airflow no matter what I did. The older thicc ones that felt like they had jet engines in the back were so much better. Best one is the Gigabyte Aero 15 I replaced it with. Way better internal design and much easier to disassemble.

@AroundDubai 8 күн бұрын

Once I replaced the battery off an Alienware 17 R5. Other than time consumption it was much easier than expected because of the screw holes are marked properly and didn't end up with extra screws

@SalemTechsperts 8 күн бұрын

The screw hole markings are CLUTCH. Dell deserves credit for that

@Sam-et3bv 8 күн бұрын

Very nice. I love the longer format videos.

@chuckles1808 7 күн бұрын

I appreciate the service you do. Working on laptops is such a pain, I tore the ribbon cable on my old macbook. I planned on using it "headless" anyways (old retina display), but didn't plan on needing a separate keyboard.

@waleedjaved4581 3 күн бұрын

I am currently watching this video on my Alienware 17 r5. Need to change the thermal paste because my temperature readings are atrocious. Did that twice before but I get this feeling of dread every time I have to do it again. This video was the motivation I needed. Thanks.

@MadridistaFrieren 8 күн бұрын

Only the greatest dell technician that's ever lived can best andy on repairing dell stuff

@Frogoth 3 күн бұрын

dude, your long videos are getting better and better it's so cool to watch. Keep it up !

@SalemTechsperts 2 күн бұрын

Thank you!

@marcofabbrini828 2 күн бұрын

My first hands on pc stuff was while opening, repasting and changing the 4 fans on my Alienware X15 R2. Despite being quite easier than this one, it has been a very educational experience and everything went fine! Now I'm into try repairinf everything, from microsoldering to other stuff Your videos are always wonderful man, keep it up!

@stevenmyo8455 3 күн бұрын

I love this kind of long videos of yours. Do more...

@SalemTechsperts 2 күн бұрын

I'm trying

@Hirotara 8 күн бұрын

You truly do live up to the name of "The Greatest Technician that's ever lived"

@retirednavychief6983 7 күн бұрын

Nice video, and I appreciate your honest and sincere explanation during your intermission. I was hoping you'd fix the WiFi, and you didn't disappoint! I work on old computers as a hobby, but some laptops are beyond me. I agree with you that some repairs really should be given to a professional like you. Hopefully your next repair will have more gooch for you to enjoy!

@Sydneyangel203 6 күн бұрын

I liked you mentioning the right to repair issue with these types of machines we have.

@LastBast 8 күн бұрын

The greatest mail delivery has ever lived

@Lu-D-Lupe 8 күн бұрын

It''ll get there eventually not in one piece but in multiple. 😉

@inff3rno 6 күн бұрын

@@Lu-D-LupeYo, it’s Lupe

@harmless-kun 8 күн бұрын

Jesus! Even watching this is exhausting... and reminded me on why i gave up on my old laptop.

@whis_whis 2 күн бұрын

Thank you for the video! It was very insightful and meaningful and I learned a lot from it! Hoping your repair shop stays afloat and humorous, as always! 🙏❤

@Suppiluliuma-wd1hw 8 күн бұрын

Man I love these long format videos! Good job!

@TheFrenchClipper 8 күн бұрын

The PCIe drive gen advice is gold AF

@SalemTechsperts 8 күн бұрын

Always here to help 🫡

@nocloo6829 8 күн бұрын

Lupe has got great taste in VW Buses.

@SalemTechsperts 7 күн бұрын

It matches his fine taste in women

@GracinJones-ek8od 7 күн бұрын

@@SalemTechspertsand his 20 something wife's

@dhruvakhera5011 6 күн бұрын

@@GracinJones-ek8od 215+ actually

@GracinJones-ek8od 6 күн бұрын

@@dhruvakhera5011 thanks 👍

@YouTryThis 3 күн бұрын

This video reminded me of my old laptop, it took 10 minutes to open Chrome but it started quickly

@Joshninja 3 күн бұрын

Never knew you made full videos, that makes me more interested in this content

@GuardianPlayz 8 күн бұрын

lupe delivery better than UPS

@emu7587 8 күн бұрын

are you doing regular uploads?

@SalemTechsperts 8 күн бұрын

Trying. The store is appointment only now and I’m vetting each repair to make sure it’s something I can make content with so I’m not overwhelmed with bs and can deliver videos to you all every week

@liambrook6324 8 күн бұрын

WOW! I remember watching you when you were at a few thousand subscribers! Youve made it such a long way keep it up man!

@SalemTechsperts 8 күн бұрын

Thanks Liam!! I appreciate you sticking with me!

@delegendofselda 8 күн бұрын

Andy alien confirmed

@qwerknet 3 күн бұрын

Had an old m15x from 2011. Was my only computer for half a decade. Even lugged it to school for research and stuff and gave me back pain for years. Survived multiple drops. Was a total workhorse. Would still be working now if I hadn't tried to do some maintenance and lost the threading on one of the tension screws on the heatsink. That and the dead battery and fraying AC cable. Replacement parts were hard to come by where I'm from.

@segaboy7 7 күн бұрын

I'm really loving the long form videos. Keep up the great content!

@harmless-kun 8 күн бұрын

Just finished watching, thanks for the hard work and good job. 👍

@kanezhang5813 7 күн бұрын

ah this laptop. What a coinncidence, one ended up in my possession due to a daughterboard literally exploding and since I'm not an expert in soldering it's being taken apart. Good work on this one and thank you for being a good technician!

@samael6236 8 күн бұрын

awesome video dudes! we really need more of these.. i know that you might not have the time to film such pieces every day but you know.. maybe one a week? where you can edit in weekend or so, you know? would be great.. thanks again to the greatest technician thats ever lived and his assistant for the great videos, we love ya.

@Spirit_Of_Wrath 2 күн бұрын

The client: The wifi isnt your problem The greatest technician thats ever lived: Still repairs wifi

@Tathamet 7 күн бұрын

Great job mate! Keep these long format videos going

@moocowplayz3478 7 күн бұрын

I’m never gonna find another tech guy as enjoyable to watch as you, truly awesome 👏🏽 hope I can run a shop like you one day

@lightningboltzlegacy7608 4 күн бұрын

1:51 this is the only time i actually watch a sponsor. This man should be hired as a voice actor 🔥🔥.

@briandoss9232 8 күн бұрын

Nice work! You truly are the GREATEST TECHNICIAN THAT'S EVER LIVED!

@shiawase8694 8 күн бұрын

Loving the long videos dude, keep it ip

@donmohave 8 күн бұрын

Really enjoy what you're doing here!

@SalemTechsperts 8 күн бұрын

I enjoy you watching it! Thank you!

@reddynamite4552 8 күн бұрын

Been watching your videos for a while now and I've got to say keep it up! your videos are honestly really entertaining and informative and Lupe's always a nice face to see. working on computers seems like a really interesting thing to learn. that Alienware seems like a handful ngl

@TheGeneReyva 5 күн бұрын

It's night and day watching this where you praise the build of the laptop, and thinking back to GN's coverage of Alienware PCs.

@theodoros_1234 8 күн бұрын

You did a great job fixing this computer, and the video was very entertaining. The delivery driver Lupe bit is my favorite😂 Thank you for making us laugh! Also, 7:46 nice t-shirt😂

@michaelee1513 3 күн бұрын

Hey man ,my pc just crashed and it starts turning on and off so i remember that you the greatest technician thats ever lived did the ram thing and it works. Thank you the grates technician thats ever lived😂

@TheTimothydragon 15 сағат бұрын

Good on dell for labeling the screws if they kept this attitude I would have stuck with them.

@alfacat69v25 2 күн бұрын

I love your vids they brighten my day very much and the best part is The greatest technician thats ever lived

@NotPaws 6 күн бұрын

I'm sure this took waaayyy longer than the short, but absolutely love the long videos. You guys are the best! :) 👍

@charlietheranga1026 8 күн бұрын

Loving the long-form stuff🤙

@raymondcorrea1 7 күн бұрын

I enjoy these long explanation videos keep making them

@Arkangel0187 3 сағат бұрын

The little "huueeh" at 5:50🤣🤣🤣

@yourtoyotamann 7 күн бұрын

Watched to the end. Love these long form videos.

@MoikeIsJesus420 3 сағат бұрын

Andy is the technician equivalant of the russian badger.

@Linkuji-Ouji 6 күн бұрын

I found u from your shorts but I’m glad to see your long format video too

@SkullCommander 8 күн бұрын

That is an awesome job and btw, Lupe, nice VW

@tschuuuls486 7 күн бұрын

Replaced a fan on a 2018 MBP 15". About the same amount of fun. Especially since they decided that you need to take out the board and disconnect the screen to replace the fan. And they somehow manage to use 57 different screws for no real reason.

@Nele_BiH 8 күн бұрын

awesome talk man and i liked you mentioned a right to repair

@ng0cl0ng2k5 8 күн бұрын

16:10 "Ah, another excellent choice" Good timing.

@Pokim 4 күн бұрын

The greatest technician that ever lived got an AD? I'm watching it

@Donahue82 5 күн бұрын

Getting that back vent cover was the worst part of disassembling them and honestly the older one were worse. You don't kneed to write down screw sizes for Dell stuff cause they mark almost all of them.

@thelocaloneandonlyidiot 8 күн бұрын

Rare footage of the greatest technician that's ever lived being serious WAS FOUND

@Sgthawker 7 күн бұрын

You guys are a trip. A lighthearted laugh was needed. Thanks guys!😂

@luizg.5526 8 күн бұрын

We love real sized, horizontal videos!

@SalemTechsperts 8 күн бұрын

Same, but the Shorts quench the brain rot of todays society

@neddy1287 8 күн бұрын

I fixed r13 or r15 a few years ago I think just needed a charger port replaced as it was a first time for me to teardown an alienware laptop. So I managed to rebuild it without breaking anything so one happy customer since. I have done this in a couple of hours not days